I cant tranfer music from an old account because i dont remember the password and i dont work there anymore so i cant recieve the email to get the password.
i cant tranfer music from an old account because i dont remember the password and i dont work there anymore so i cant recieve the email to get the password.
Hi, Carmen.
Thank you for visiting Apple Support Communities.
If you need to reset you security questions, do not know the answers and no longer have access to that email account, see the last sentence under Note in step 5.
You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need tocontact iTunes Store support in order to do so.
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/ht5312
Cheers,
Jason H.
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LukaPetranovic wrote:
Hello anita4323.
I hope this will help you with your problem:
Back up and restore your iPhone, iPad, or iPod touch using iCloud or iTunes - Apple Support
You can restore your backup whenever you want from iTunes or iCloud, depending where you made it.
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