HT1212 Can't remember my password & haven't synced to iTunes

My daughter gave me her iPOD touch.  She can't remember her password.  I would like to reset to default factory settings.  Don't care about losing or saving her data.

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen                         
If recovery mode does not work try DFU mode.                        
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up     
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store        

Similar Messages

  • HT1212 I HAVE TRIED TO CONNECT TO ITUNES TO RESET AS I CAN'T REMEMBER MY PASSWORD. I PURCHASED THIS IPAD FROM EB GAMES STORE IT IS RECONDITIONED SO I DON'T KNOW IF THAT WOULD HAVE ANYTHING TO DO WITH WHY I CAN'T CONNECT TO ITUNES

    I HAVE TRIED TO CONNECT TO ITUNES TO RESET AS I CAN'T REMEMBER MY PASSWORD. I PURCHASED THIS IPAD FROM EB GAMES STORE IT IS RECONDITIONED SO I DON'T KNOW IF THAT WOULD HAVE ANYTHING TO DO WITH WHY I CAN'T CONNECT TO ITUNES

    If it is your password on your appleID account then click on the link to reset your password.
    If it is your four digit passcode then See here - http://support.apple.com/kb/HT1212
    You will have to go down the route of a Restore. Please read carefully the links therein with regard to using a different different computer from that with which you normally sync.
    [You may also have to put your device into Recovery Mode -  http://support.apple.com/kb/HT1808 ]

  • I haven't used my ipod in a while and can't remember the password. What should I do?

    I can't remember the password, what should I do?

    Connect the iOS device to your computer and restore via iTunes. Place the iOS device in Recovery Mode if necessary to allow the restore.
    If recovery mode does not work try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • I upgraded to an iPad2 and recently pulled out my old iPad 1to re-gift to a family member. I can't remember the password I originally set up - is there a way to get beyond this?

    I upgraded to an iPad2 and recently pulled out my old iPad 1 to re-gift to a family member. I can't remember the password I originally set up - is there a way to get beyond this?  Each time I try a different password (trying any that I thought I might have originally used) it times out the tablet for up to an hour before I can try again.  Help?

    You can restore the device. That is what you have to do if you forget the passcode. You don't have to worry about syncing to your own computer either since you don't want to restore your data - you want to wipe it clean. Read these articles for more instructions
    iPad disabled -Wrong Passcode
    http://support.apple.com/kb/ht1212
    Updating or Restoring
    http://support.apple.com/kb/HT1414
    Sometimes you may not be able to bypass the passcode at all when you try to restore. You may need to restore by putting the iPad into recovery mode. I have heard from some users that they did not have to do this when they restore after forgetting the passcode - but just in case you need the information, this will help you with that procedure.
    Unable to Update or Restore
    http://support.apple.com/kb/ht1808

  • How can i delete the find my iphone app on my ipod if i can't remember the password to get into it.

    how can i delete the find my iphone app on my ipod if i can't remember the password to get into it. I've tried everything reset my ipad, however, it keeps telling me to delete the app. But I can't get into the device to delete the app.
    What else can I do?
    Please help!

    If the iPad was running iOS 7,  iCloud: Find My iPhone Activation Lock in iOS 7
    http://support.apple.com/kb/HT5818
    How can I unlock my iPad if I forgot the passcode?
    http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
    iOS: Device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    How can I unlock my iPad if I forgot the passcode?
    http://tinyurl.com/7ndy8tb
    How to Reset a Forgotten Password for an iOS Device
    http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
    Using iPhone/iPad Recovery Mode
    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
    You may have to do this several times.
    Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
    ~~~~~~~~~~~~~
    ‘iPad is disabled’ fix without resetting using iTunes
    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
    Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
    1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
    2. Open iTunes with the iPad disconnected.
    3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
    4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
    5. Click ‘Setup as new iPad’ and then click restore.
    6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
    7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
    8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
    If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
    ~~~~~~~~~~~~~
    Try it and good luck. You have nothing more to lose if it doesn't work for you.
     Cheers, Tom

  • I opened an itunes account then forgot my password. I opened a new account now I would like to combine my two accounts into one but I still can't remember my password and now I have a new email account. Help!

    I opened an itunes account then forgot my password. I opened a new account now I would like to combine my two accounts into one but I still can't remember my password and now I have a new email account. Help!

    You can't combine accounts but help here Apple ID FAQ's for resetting your Apple ID password.

  • I can't remember the password I used to set up icloud nor the email I used to set it up with. I have my apple ID and email for that account.

    I recently had to do a factory restore on my iphone 4s. Upon trying to set up my phone again I am being asked to sign into my icloud account. I can't remember the password or the email I used to set it up. I know my Apple ID, password and email for that account, but that doesn't allow me to get back into my phone. I can't reset the icloud password because I can't remember the email I used. Any ideas on what I can do please ?

    Hi, Fugalltadowivu.  
    Thank you for visiting Apple Support Communities.
    This sounds like Activation Lock has been enabled on this device.  Here is some helpful information regarding this feature.
    Find My iPhone Activation Lock
    http://support.apple.com/en-us/HT201365
    If you purchased your device from a third party, this device may be locked to their Apple ID.  If this is the case you may want to check out the article below.
    Find My iPhone Activation Lock: Removing a device from a previous owner’s account
    http://support.apple.com/en-us/HT201441
    Cheers,
    Jason H.

  • HT204053 How do I delete an iCloud ID that has an old email address and I can't remember the password?

    How do I delete and iCloud account that has a former email address and I can't remember the password.  All attempts to recover the password have failed!!

    Hello there, Gary7023.
    The following Knowledge Base article made prove useful for you with the issue you're having:
    iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
    http://support.apple.com/kb/TS5223
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro D.

  • I purchased music using a APPLE ID that was a old companies email address.  I have a new iPod Classic and I startign to set it up and I can't remember the password to my old account and the email for verification no longer exists.  How can I get the old ?

    I Purchased a bunch of music under an old ID and email.  I no longer have the email and I can't remember the password.  How can I get the music I bought unlocked so it will be loaded on my new iPod classic??

    ➡ https://iforgot.apple.com/

  • HT204053 How do I delete an apple Id account that I can't remember the password to get into

    I cannot get into my apple id account/ iCloud because I can't remember my password or the security questions so I created a new account but can't get the old one deleted and I am trying to down load apps on my phone but can't because I need to delete my old apple I'd account.

    To change the ID for:
    iMessage, go to Settings>Messages>Send & Receive (Receive At in iOS 5), tap the ID sign out, sign back in using the other ID.
    FaceTime, do the same thing in Settings>FaceTime.
    Purchasing, do this in Settings>iTunes & App Stores (Settings>Store in iOS 5).
    iCloud, you'll have to delete the account, create a new account with the other ID, and migrate your data to the new account.  Before deleting the account, if you have any photos in photo stream that are not in your camera roll or backed up somewhere else save these to your camera roll or you will lose them.  To do this, open the photo stream album, tap Edit, tap all the photos you want to save, tap Share, then tap Save to Camera Roll.  Once this is done, go to Settings>iCloud, scroll to the bottom and tap Delete Account. When prompted about what to do with the iCloud data, be sure to select Keep On My iPhone.  Next, set up a new iCloud account using your new ID, then turn iCloud data syncing for contacts, etc. back to On, and when prompted about merging with iCloud, choose Merge.  This will upload the data to the new account. 

  • I have apps from old work account that I can't remember the password to. On my personal phone those apps keep showing up but I can't update them because I can't remember the password. How can I delete them and download on my new account?

    I have apps from old work account that I can't remember the password to. On my personal phone those apps keep showing up but I can't update them because I can't remember the password. How can I delete them and download on my new account?

    Tap and hold an app until they all start jiggling and an X appears in the icon's top left corner. One by one tap the X to delete the app. when they are all gone you are free to buy them again with your own account.

  • HT204053 My iPhone is set up with my old iCloud details. I can't remember the password, it is an old email address and it is not recognising my date of birth!! How can I delete it from my phone and enter my new Apple ID?

    My iPhone is set up with my old iCloud details - how do I change it to my new Apple ID - my email has changed. I can't remember old password and it's not recognising my date of birth. I no longer have the trusted device or key thing??

    Try going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll.  When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • HI I have synced my new iphone 5c to my computer and backed up info from my iphone 5 on my PC and my old AppleID is coming up on my new phone to access icloud etc. I can't remember the password and cannot retrieve it as it is an old email account which I

    I can't get rid of my old Apple ID as I have synced my new phone to the same computer and backed up from the prevous iphone contents. I can't remember the password for the account and I no longer access that email account. HELP!!

    Hi Gail it is a separate apple id used on my old iphone. I now have a new appleid and password which is functioning though the new phone is bringing up my old apple ID
    Ta,
    BG

  • I deleted my old email address and now I can't acess icloud because I can't remember my password to the icloud account.  It is not allowing me to log in obviously and now my old email is showing under the settings now do i need to reset the iphone?

    I deleted my old email account and when i went to change everything on my iphone it still shows the old email even though i created a new apple id.  I also can't remember the password and now can't access icloud.  Do i need to reset the phone?

    If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact AppleCare(or Apple ID Support), upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
    The operator will take you through some steps you may have already tried, however they need to be sure they have exhausted all usual approaches before trying to reset your account, so you should try to be helpful and show patience with the procedure.
    The operator will need to verify they are speaking to the account holder and may ask you some questions that only the account holder could know, and you will need to answer them if the process is to proceed.
    Once the operator has verified your identity they will send a message through to your device which contains an alpha numeric code, which you will need to read back to them.
    Once this has been completed they will send an email to your iCloud email address after a period of 24 hours, so you should check that mail is enabled in your devices iCloud settings.
    Upon receipt of the email, use the reset link provided to reset your password, after which you should be able to make the adjustments to iCloud that you wish to do.

  • HT4859 I need help! I know longer have access to the email that I opened my icloud account with and I can't remember my password. I have tried asking Apple for help and no one has been able to! Any advice

    I need help! I no longer have access to the email that I opened my icloud account with many years ago and I can't remember my password anyway! However it continues to backup all my stuff. But I have no access to go in and delete items or manage my account. The pop-ups now tell me that my account is full and it will no longer be able to backup items. I would like to go in and delete items that I do not need to make room, but I can't! I have personally gone into the Apple genius store and presented the problem as well as called Apple support and talked with a live person. And no one has been able to help me. I cannot believe that I have basically lost my iCloud accessibility? I have a lot of money vested in music and priceless pictures! Please can someone help me?

    I don't know what you mean by "closed" - icloud accounts stay in existence even if you disconnect all devices from the account.  You can't delete them.
    If you don't recall the ID or the password, and if the link above doesn't provide another way to get to the account, then you are out of luck.

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