HT1212 i NEED HELP , MY GRANDSON PUT A PASSWORD IN THE IPOD AND FORGOT WHAT IT IS . i HAVE TRIED EVERYTHING THAT THE INSTRUCTIONS TOLD ME TO DO BUT NOTHING WORKS
please help, my grandson put a passcode in the ipod and now can't remember. we have tried restoring but that still doesn't work. forgotten passcode and device is disabled for trying too many times
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
Forgotten Restrictions Passcode Help
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
Also, see iTunes- Restoring iOS software.
Similar Messages
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my daughter put a password on her ipod touch and now can't remember it...I have tried to restore with i-tunes but it won't work and a window comes up saying that the device is password protected! Can anyone help me fix this? thanks!!
From this Apple support document: iTunes: Specific update-and-restore error messages and advanced troubleshooting
This device is not eligible for the requested build: Also sometimes displayed as an "error 3194." If you receive this alert, update to the latest version of iTunes. Third-party security software or router security settings can also cause this issue. To resolve this, follow Troubleshooting security software issues.
Downgrading to a previous version of iOS is not supported. If you have installed software to perform unauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. First you must uninstall the unauthorized modification software from the computer, then edit out the "gs.apple.com" redirect from the hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the headingBlocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart. Also, using an older or modified .ipsw file can cause this issue. Try moving the current .ipsw file, or try restoring in a new user to ensure that iTunes downloads a new .ipsw.
Error 3194: Resolve error 3194 by updating to the latest version of iTunes. "This device is not eligible for the requested build" in the updater logs confirms this is the root of the issue. For more Error 3194 steps see: This device is not eligible for the requested build above.
B-rock -
My iMessage isn't working it won't let me sign in, it says verifying then takes me back to the first page, it used to work then just randomly stopped, I've tried everything I can think of to fix it but nothing works help please
Hi Louis,
Thanks for visiting Apple Support Communities.
You may find some of the suggestions in this article helpful with troubleshooting your Messages login:
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/ts3970
Best Regards,
Jeremy -
I had no trouble syncing my ipod touch until today. The computer will not recognize it. I have tried everything on the troubleshooting guide. Help?!
http://support.apple.com/kb/TS1538
This fixed mine. -
I put a password in my ipod and forgot the password now i can not use my ipod
MY SON PUT A PASSWORK IN ON HIS IPOD AND NOW HE HAS FORGOT THE PASSWORD...SO WHEN YOU TURN IT ON IT GOES TO A PASSWORD AND THAT IS IT.... I PUT IS ON MY COMPUTER TRY TO RESET IT PUT IT WILL NOT UPDATE AND IT WILL NOT RESET.... PLEASE HELP ME MY SON IS DRIVE ME CRAZY...
FYI, typing in all caps indicates shouting, is generally considered rude, and is difficult to read.
Many simply do not read posts in all caps.
AS provided, you will need to restore the ipod from the computer to which it is normally synced. -
I put a password on my phone and forgot what it is how can i unlock my phone
I cannot for the life of me remember my password on my cell phone...how can I reset it?
Restore your phone from your most recent backup on the last computer the phone synced with, this will remove the passcode.
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My friend put a password on my ipod and i cant get in how can i take it off?
My friend put a password on my Ipod and I dont want to restore it but want the password off. He wont tell me what he put it as and has probly forgot by now. I am wondering how to take it off. I am running an I touch software Ver 4.2.1. I can get anywhere on it and know my way around my apple products well but cant seem to find out what to do on this problem. Please help.
If you were able to remove a pascode - what good would using a passcode do? None - that's what good it would do. You cannot remove a forgotten passcode.
You have to restore the device within iTunes. You want to use the same computer that you always sync with so that you can restore your app data and settings. You can restore with any other computer, but you will lose everything on the iPad/iPod.
I assume that the concept is the same on the 2nd gen iPod.
iOS: Wrong passcode results in red disabled screen
This will tell you how to restore
iTunes: Backing up, updating or restoring iOS software
If you cannot restore that way, you may have to use recovery mode
iPad: Unable to update or restore -
HI so i connect my phone to my computer and everything works but it wont connect to itunes for some reason but did just a few weeks ago. I did something where i lost all my photoes and it reset my phone to waht it once was so i wonder if that was the cause but i dont know. help would be very much apprecieated this college student is getting super frustrated.
Since no one here can possibly know what you specifically mean by "tried everything that other people are saying", no one can determine what you did wrong. Also, you didn't say what computer OS you use.
Read and follow ALL recomendations in the following aritcle appropriat for your computer:
iOS: Device not recognized in iTunes for Windows
iOS: Device not recognized in iTunes for Mac OS X -
ive had my iphone 5 for just over a year now.. its all of a sudden decided to shut down on me.. ive tried everything to get it switched back on again but nothings working, when i connect the charger it jst flashes with the apple icon.. anyone help?
Did you try a reset, hold the power button and home button until you see the apple then let go? Did you try to restore as new in iTunes on your computer?
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my mom updated her iphon4 last night and now all of her contacts are gone. i have tried everything that I have come across and nothing is working. help?
What cloud service or contact manager was she syncing them to? They should still be there and she should be able to sync them back. If she was not doing so, they are gone.
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itunes 10.2.2 won't install on my computer. I have tried everything in the support list already, removed all apple files, quicktime, itunes(older version) from the software lists. re-starterd computer, new installations, nothing will help. I have an ipad and an ipod but I can't use it anylonger because my computer refused to install itunes 10.2.2. Please help
This procedure might work or might not work:
Uninstall iTunes according to Apple's directions here
http://support.apple.com/kb/HT1925
Download the free Ccleaner and repair your Registry
http://www.piriform.com/ccleaner/download/standard
Then download/install iTunes again from the Apple website
http://www.apple.com/itunes/
Your iTunes content will not be removed,
Please regularly backup your iTunes content to external medium (hard drive, cd/dvd's) using the File>Backup Library in iTunes. Apple will not reissue new copies of content.
(Notice: this post is a copy/paste in a hope that a uninstall/reinstall and repair of your Registry may solve your particular issue, Windows issues are particular difficult to resolve due to multiple factors, so my advice is to be taken into advisement with others recommendations which may be more specific or experienced in resolving your issue. If it or others recommendations solve your issue, please respond back with a "Correct" or "Helpful" or not resolved responses so we can further refine our efforts in trying to successfully assist others. I receive no compensation for product mention.) -
I cannot connect to itunes store but my network connections are fine and I have tried everything on the itunes support site. I just want to authorize my computer. Can anyone help?
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US -
Hello I put protection on your iphone 4 and forgot about please help
If you forgot your passcode, read here: http://support.apple.com/kb/HT1212
If you've forgotten your Apple ID and/or password, read here: http://support.apple.com/kb/HT5787
If neither of those helps, let us know. Please tell us exactly what you see on your iPhone's screen, including the exact message displayed.
~Lyssa -
My daughter is out of the country until May. She did not take her iPhone 5 with her. Now she needs a phone number that is stored
in the memory and cannot remember her passcode. I have tried all of the possibities that she e-mailed , but none of them work
and now I am locked out for an hour each time I enter an invalid passcode. Help? How can I get around this to access the phone?Follow the instructions at http://support.apple.com/kb/HT1212
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hello I have tried everything to get rid of files that I no longer need in word, when I am finished with them it asks do i want to save them i say no ,but when i open word again the files are still in word ,I have tried to grag them to the trash can no luck, also went to finder to try there but no luck so what am I doing wrong it is very frustrating , as I no longer want these files kept in word ????
Which OS? Lion? If so, you're getting bit by the resume feature. Welcome to the iOS world of nonthinking, wherein the OS decides everything for you, whether or not that's what you want. Salient details described in http://www.apple.com/macosx/whats-new/features.html#resume See these for steps to resolve: http://hints.macworld.com/article.php?story=20110918051930924 http://osxdaily.com/2011/08/01/turn-off-resume-per-app-in-mac-os-x-lion/ http://restoremenot.info/
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