HT1212 im getting my new phone today and i have to turn this iphone in once im finished downloading my persanols. but i cant not unlock my phone because its broken. please help

im trying to download my personal information on itunes and its not leting becuase i need to unlock my phone and unfortanly my phone is brocken and i cant get a screen on my phone please help

If you previously synced the phone to your computer you do not need to enter the lock code to back it up to iTunes. If you did not ever sync your phone to your computer there is no way to recover the information on it, unless you backed it up to iCloud.

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