HT1212 ipod touch wont reset after forgetting password, wont recognize device

I am trying to fix a friends Ipod after her daughter forgot the password. I have tried everything I saw online where to get it in recovery mode, etc and nothing works. It wont recognize it, it wont restore it, it wont do anything.
Anybody have any ideas to erase everything and start from scratch this is frustrating.

What happens when you try to restore?
Try DFU mode and then restore
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Or try using this program to place the iPod in recovery mode
RecBoot: Easy Way to Put iPhone into Recovery Mode
If necessary:
Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
For MAC or PC       
The Firmware Umbrella - TinyUmbrella
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar                       

Similar Messages

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    my 15 year old forgot her password an now her ipod want do anything.It just has "ipod is disabled"

    You'll need to connect it to the iTunes library you normally sync it with and restore it.  If iTunes asks you for this passcode before it will let you proceed, connect the iPod to iTunes in recovery mode instead using the instructions in this Apple support document.
    iOS: Unable to update or restore
    B-rock

  • HT1212 IPod Touch wont unlock or reset

    its stuck i cant get it to do anything. The on/off slider wont even work.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer          
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • Mail on iPod Touch not working after iCloud password change

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    - Reset the iOS device. Nothing will be lost
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    - Power off and then back on the router
    - Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
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    - Restore to factory settings/new iOS device.
    iOS: How to back up your data and set up as a new device
    - Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • Ipod touch wont load past apple screen. I have tried resetting by holding home button and on/off but after it resets it still only loads to the apple screen. When I plug the device in It stays on the apple screen and itunes does not recognize it?

    Ipod touch wont load past apple screen. I have tried resetting by holding home button and on/off but after it resets it still only loads to the apple screen. When I plug the device in It stays on the apple screen and itunes does not recognize it? I fear it may be stuck in some sort of reset loop which is stopping itunes from recognizing it. How do I go about the process of sending it in to apple if I cannot find a fix? Thank you in advance, it is greatly appreciated!!

    - See if placing the iPod in Recovery mode will allow a restore.
    - If not successful and you can't turn the iPod fully off (that is required to place in recovery mode), then let the battery fully drain. After charging for at least an hour try the reset, restore again
    - Then time for an appointment at the Genius Bar of an Apples store.

  • After getting a new router, my Ipod touch is asking for a password.  I didn't have one before, so I don't know what it is

    After getting a new router, my ipod touch is asking for a password.  I was able to put in the router's passcode on all my other wireless stuff, but the ipod won't accept it.  I thought I had made too many attempts, but I've reset it and it still won't let me on.  I have no idea what the password is or why it is now asking for one. Help!!

    Look at the manual for the router.  The password is on the router.  Then change the password in the router to something other than the default one and use that password when the iPod asks for it (it will only ask once, once it has the password/router combo in its memory, it will remember it)

  • Ipod touch wont turn on i tried restoring it but every time i do it just says its waiting for the ipod to respond. meanwhile my ipod is no longer a black screen but the apple logo with a loading bar underneath that after leaving for 8 hours hasnt moved.

    my ipod touch wont turn on ive tried restoring it but every time i do it just says its waiting for the ipod to respond. meanwhile my ipod is no longer a black screen but the apple logo with a loading bar underneath that after leaving for 8 hours hasnt moved.

    Try:
    - Another cable
    - Another USB port
    - Reboot the computer
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • 1st Gen. iPod touch wont turn on. Home button doesn't work. Can't reset.

    Hi there.  My 1st generation iPod touch wont turn on.  The battery has drained completely, and the few times this happened in the past, I could just reset it by holding the home and top buttons, the iPod would turn on, I could plug it in, and then it would charge--no problems.  However, now the home button does not work, so I cannot reset it. When I plug it in to the charger, the Apple logo appears for about 20 seconds, then disappears.  Also, if I hold the top button for about 2 seconds, the same thing happens (Apple logo appears for about 20 seconds, then disappears).  So, it doesn't turn on, wont reset due to the home button not working, and can't connect to the computer or iTunes.  However, it still has some life in it because the Apple logo always appears when it's plugged in or when I hold the top button.  Can anybody help?  Thanks.
    ~Brett

    See if this program will place the iPOd in recovery mode so yu can restore the iPOd.
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    If the iPod still has its original battery, it could be that the battery finally bit the dust.

  • My ipod touch wont play any music, when i try to play a song, it just keeps pausing. no sound comes out of the headphones or internal speakers. what can i do to fix this problem? ive tried charging it and resetting it but nothing works.

    my ipod touch wont play any music, when i try to play a song, it just keeps pausing. no sound comes out of the headphones or internal speakers. what can i do to fix this problem? ive tried charging it and resetting it but nothing works.

    my ipod touch has the same problem. I restored it three times, but that can't help.

  • If a lost or stolen iPod touch is reset by the finder, will I still receive notifications through Find My iPhone if it connects to Wi-Fi after the reset?

    If a lost or stolen iPod touch is reset by the finder, will I still receive notifications through Find My iPhone if it connects to Wi-Fi after the reset?

    If the device is completely reset and restored to defult settings, then it will not notify you because all the account informmation will have been removed. (Which is probably a good thing too)
    ~Lt. Leviathan

  • HT1212 My iPod touch is disabled after too many attempts and I want to enable it without getting it clear so can you please help me out in this....

    My iPod touch is disabled after too many attempts and I want to enable it without getting it clear so can you please help me out in this....

    A data recovery company MAY be able to do it for a price. The Disabled is a very good security feature.
    JWhy not just restore from the last backup you have?
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
      Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • I have an ipod touch and dont know the password and also no longer have the computer used to sync the ipod. How can I do a factory reset to start over completely?

    I have an IPod touch and it had a password on it. I cant remember the password and do not have the computer anymore that I used to sync to iTunes. The message that I get is "iTunes could not connect to iPod Touch because it is locked with a passcode. You must eneter your passcode  on the iPod touch before it can be used with iTunes."
    How can I go back to factory setting (knowing that I will lose what is on the IPod) and use a different iTunes account.

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software

  • HT1212 How can i restor my ipod touch? I forgott my password to...

    How can i restor my ipod touch? I forgott my password to...

    Connect the iOS device to your computer and restore via iTunes. Place the iOS device in Recovery Mode if necessary to allow the restore.
    If recovery mode does not work try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • HT1212 can somebody tell me how to turn ipod touch on again after being disabled

    please help me unlock my sons ipod touch which has been disabled

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        

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