HT1212 my ipad is locked up and wont connect to itunes, or the internet for a remote wipe. what can i do?

My ipad mini is locked and says to connect to itunes. It wont connect to itunes via usb cable or the internet for a remote wipe, any suggestions on how to recover?

FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. You must follow step 1 to step 4 VERY CLOSELY.

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HT1212 okay so i entered the wrong passcode cause i forgot it for a while . i just remembered my passcode but now it is too late and it wont connect to itunes an the message on my ipod saying disabled will not go away . ):

so i forgot my ipods password an its disabled and now i remember my password an its too late and wont connect to itunes . any suggestions on what i can do ?

Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
Forgotten Restrictions Passcode Help
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
Also, see iTunes- Restoring iOS software.

HT4623 my ipad 2 is "stuck" with a connect to itunes on the screen ... and itunes says it could not restore the os ... so now itunes does not recognize the ipad when connected to the pc ... i have updated all software on the pc and disabled Norton as the

my ipad 2 is "stuck" with a connect to itunes on the screen ... and itunes says it could not restore the os ... so now itunes does not recognize the ipad when connected to the pc ...i have updates all the software on the pc and disabled Norton as the troubleshoot instructions suggested; however itunes still does not recognize the ipad .... help!

iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iTunes for Windows: Device Sync Tests
http://support.apple.com/kb/HT4235
IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/
iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
http://support.apple.com/kb/ts4062
 Cheers, Tom

I sold a ipad 1.. I did a reset and cleaned out all data.. however, the new owner tells me when he connects to itunes it is asking for my password. how can i resolve this without giving him my password

I sold a ipad 1.. I did a reset and cleaned out all data before shipping to him. however, the new owner tells me when he connects to itunes it is asking for my password. how can i resolve this without giving him my password? will a hard reset take care of this?

Have the purchaser go to Settings/Store, tap your Apple ID and then choose Sign out.
The purchaser will then need to tap Sign in and enter their own Apple ID for their iTunes account.

I plugged a usb in to my macbook pro and rhe computer went off and wont turn back on. the power light doesnt light. what do i do??? help!

i plugged a usb in to my macbook pro and rhe computer went off and wont turn back on. the power light doesnt light. what do i do??? help!

Do you have Apple Care? Is there an Apple Store near you?
Sounds like a hardware fault...

Hi - i have an ipod and when i connect to my pc and try to update the software, its says that cannot update as im not connected to the internet even though i am. what can i do?

hi - i have an ipod and when i connect to my pc and try to update the software, its says that cannot update as im not connected to the internet even though i am. what can i do?

Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- For one user uninstalling/reinstalling iTunes resolved the problem
- Try on another computer/network
- Wait if it is an Apple problem

My iPod touch fell on tile today and was cracked and even worse now half of the screen will not work! :''''( What can I do?

my iPod touch fell on tile today and was cracked and even worse now half of the screen will not work! :''''( What can I do?

Apple will exchange your iPod for a refurbished one for $199 for 64 GB 4G and $99 or the other 4Gs. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following maybe less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the screen yourself if you are up to it
iPod Touch Repair – iFixit

I have the iPhone 5s. I synced it with my Mac and got all the old apps from my old phone. I was not able to update any of the apps on the old phone and they will not update on the new iPhone 5s either! What can I do?

I have the iPhone 5s. I synced it with my Mac and got all the old apps from my old phone. I was not able to update any of the apps on the old phone and they will not update on the new iPhone 5s either! What can I do?

Hey there rmflint,
It sounds like you are wanting to update the Apps that were synced over from your computer to your new iPhone 5s. If you are clicking Updates in the App Store in the bottom right corner, would you mind clarifying what happens when you are trying to update them?
App Store at a glance
http://help.apple.com/iphone/7/#/iph3dfd8c19
Thank you for using Apple Support Communities.
Take care,
Sterling

HT1918 I can't remember my security question's answers and I can't change them, and I wanna buy something from the store, it requires those answers, what can I do??

I can't remember my security question's answers and I can't change them, and I wanna buy something from the store, it requires those answers, what can I do??

If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address set up then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Questions' or 'iTunes Store account security' (it appears to vary by country) and fill in that you'd like your security questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox).
Or you could see if the second half of Kappy's reply in this thread helps : https://discussions.apple.com/message/20357006#20357006

My ipod has a white screen and wont connect to itunes

I tried to fix it by holding the home and wake buttens for 30-40 seconds but it stil didn't work. It also wont connect to itunes. Any ideas?

Try the remaining items of:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Iphone gone into recovery mode and wont connect to itunes or allow me to turn it on

i tried to downlaod the new software and now phone has gone into recovery but wont connect to itunes or allow me to turn phone back on

Hey Justinrulz108,
Thanks for the question, and welcome to Apple Support Communities.
Your issue sounds similar to the device not being recognized in iTunes while in recovery mode. It may be good to attempt the troubleshooting in the following article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Refer to Step 5 "Verify that the Apple Mobile Device USB Driver is installed" and the sub-section titled "If the device is not recognized while in Recovery Mode". Here is an excerpt to get you started (see article for full information, including important additional steps):
Your device may not be recognized while in recovery mode. This can happen during an update or restore of your device. Typically when your device is in recovery mode, it will show the "Connect to iTunes" logo on its display. If iTunes does not recognize the device when in this state, try the following:
1. Open the Device Manager:
Windows XP: Click Start > Run. In the resulting dialog, type devmgmt.msc and press Return.
Windows Vista or Windows 7: Click Start. In the dialog, type devmgmt.msc and press Return on the keyboard. If Windows needs your permission to continue, click "Continue".
Windows 8: Move the cursor to the upper right corner, click the magnifying glass, type devmgmt.msc, and press Return.
2. Click the plus ( + ) icon (Windows XP and Vista) or the disclosure triangle () (for Windows 7 and 8) next to Imaging Devices, Other Devices, Portable Devices, and Universal Serial Bus Controllers to expand these sections.
3. Check these sections for one or more entries called Apple Mobile Device (Recovery Mode). These entries may or may not have exclamation marks on them similar to the following:
[continue with steps]
Thanks,
Matt M.

My ipod is saying its disabled and to connect to itunes but when i do it does nothing, what do i do??

My ipod touch is saying its disabled and to connect to itunes but when i do that it does nothing, what can i do to fix it??

If your iPod has been disabled due to multiple incorrect passcode attempts, restore the iPod from the computer to which the iPod is synced. For information and instructions, see:
http://support.apple.com/kb/ht1212
If that will not work, you'll need to put the iPod into Recovery Mode and then try the Restore again:
http://support.apple.com/kb/ht1808
Regards.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

HT5787 How can I recover my password if my account is blocked and I have no access to my email? And, worst case scenario, I forgot the answers for security questions? How can I proceed further?

Hi,
How can I recover or re-activate my password if my account is blocked and I have no access to my email adress associated with my apple id, and worst case scenario, I forgot the answers for security questions...
Thanks,

I forgot my password
Go to http://iforgot.apple.com and sign in with your iCloud login. A new password will be sent to your associated email address. If this doesn't work you will have to contact Support. Go to https://getsupport.apple.com; click' See all products and services', then 'More Products and Services, then 'Apple ID', then 'Other Apple ID Topics' then 'Lost or forgotten Apple ID password'.
I forgot my security answers and have no rescue email
Go to https://getsupport.apple.com click 'See all products and services', then 'More Products and Services, then 'Apple ID', then 'Other Apple ID Topics' then 'Forgotten Apple ID security questions'.

Why is my ipad 4 suddenly going back and forth between the logo screen and lock screen and wont reset when i hold the power and home buttons down? please help, apple store is very far from my house

my ipad has never been dropped or overheated, but suddenly the screen went to the lock screen and then the logo screen and it keeps doing that. i tried resetting but its unresponsive. is this a common issue with ipad and whats wrong with it? i was checking the AccuWeather app when this happened and my battery was full if that helps. thanks

Thank You, thank You ...so much......that feature made me crazy!
Ocean20 wrote:
This can be turned off in settings/accessibility/zoom. Then on the next screen turn off

My iphone 4 is locked up and wont sync to itunes what do i do, my iphone 4 is locked up and wont sync to itunes what do i do

my iphone 4 is locked up and cant remember my passcode and it wont sync to itunes how would i restore it and my lock button dont work

power down your phone and unplug from your computer
hold down the home button then plugin and wait till you get a message about an iphone in recovery mode
follow the instructions on screen to restore your phone
(this will wipe out your phone but it is the only option other than remembering your passcode)
in the setup screen after its restored you can restore information from icloud or a backup given you have one

HT1212 my ipad is locked up and wont connect to itunes, or the internet for a remote wipe. what can i do?

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