HT1918 I can't remember my security question's answers and I can't change them, and I wanna buy something from the store, it requires those answers, what can I do??

I can't remember my security question's answers and I can't change them, and I wanna buy something from the store, it requires those answers, what can I do??

If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address set up then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Questions' or 'iTunes Store account security' (it appears to vary by country) and fill in that you'd like your security questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox).
Or you could see if the second half of Kappy's reply in this thread helps : https://discussions.apple.com/message/20357006#20357006

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I am trying to download Os x Mountain Lion on my mac, but I can't remember my security questions. I looked up how to reset them but the "reset" button for when you go to answer them is not there. What do I do?

Someone please help me!

Forgotten security questions - https://discussions.apple.com/message/18402551
More involved forgotten question issues - https://discussions.apple.com/thread/3961813
Frequently asked questions about Apple ID - http://support.apple.com/kb/HE37

So, I made my account a while ago before I had an iPhone so I can get music. The result of that I can't remember my security questions, and it tells me to send a rescue email an alert, but it doesn't show you how to get to that page. Can someone help me?

So, I made my account a while ago before I had an iPhone so I can get music. The result of that I can't remember my security questions, and it tells me to send a rescue email an alert, but it doesn't show you how to get to that page. I am getting quite annoyed because apples hours arent the best fitted to my scedule since I have school and work, so I cant call and ask how to get fixed. Please help me all I want to do is buy some music...

Click here and fill out the form.
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Can't remember my security questions and can't access my back up email address is there a way of getting the information sent to another email?

Can't remember my security questions and can't access my back up email address is there a way of getting the information sent to another email?

No. You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
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Hi I just bought an iTunes to card to purchase music but it won't let me download anything because I can't remember my security question I'm trying to get my credit card info off

Hi I just bought an iTunes to card to purchase music but it won't let me download anything because I can't remember my security question I'm trying to get my credit card info off

If you can't get the answers emailed to you, phone Apple from a number listed in article HE57 and ask for the Account Security team.
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My itunes is driving me nuts I can't remember my security questions and my emergency email isn't working.

I have an emergency email and it says on my apple ID that it doens't exist. I need to change my security questions. Does anybody know how to actually reset the emergency email? I can't remember my security questions and it is becoming very frustrating. If you can help please comment.

If you don't have access to your rescue email address (you won't be able to change it,or add one, until you can answer 2 of your security questions) then see if the instructions on this user tip helps you reset the questions : https://discussions.apple.com/docs-DOC-4551

While I'm in my apple ID, under passwords, I can't remember my security question's answers. It sends the answers to my rescue email I no longer have. What can I do to change my rescue email.

I need help changing my password info on my Apple ID. I can't remember my security questions. They send the answers to a rescue email I no longer use. What can I do or who can I contact?

I've tried that. After logged in, I go to passwords and security. It then tells me to enter my security answers (that I can't remember). It sends those answers to my rescue email that I no longer use. Therefore, I can't retrieve my answers or change my rescue email.... I'm still stuck.

HT1911 i can't remember my security questions but i do not want to make a new email address to reset them what do i do.

i can't remember my security questions but i do not want to make a new email address to reset them what do i do.

Welcome to the Apple Community.
Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.

I can't remember my security questions and have used the maximum number of tries, how do I find out what my answers are so I can log in and buy some music?

I can't remember my security questions and have used the maximum number of tries, how do I find out what my answers are so I can log in and buy some music?

From a Kappy post
The Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

I can't remember my security question for my Apple ID. But when I press "send reset request to email" my email won't recieve it. What should I do?

I can't remember my security question for my Apple ID. But when I press "send reset request to email" my email won't recieve it. What should I do?

Wait a few hours and check the spam filter. If you still don't get it, ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(102290)

I want to buy music but i can't remember my security questions, It says to reset it but the link is not there to reset. It says to contact ap support but I've tried both ways to contact and it says it isn't working.

I want to buy music but i can't remember my security questions, It says to reset it but the link is not there to reset. It says to contact ap support but I've tried both ways to contact and it says it isn't working.

The reset link will only show if you have a rescue email address on your account (an alternate email address is different). If you don't have one (you won't be able to add one until you can answer your questions) then you will have to contact Support in your country to get the questions reset.
How are you trying to contact Support ? You should be able to do so via the following :
Contacting Apple about account security : Contact Apple for help with Apple ID account security
Or if your country isn't on that page then use this form : https://ssl.apple.com/emea/support/itunes/contact.html
When they've been reset you can then add a rescue email address for potential future use : Manage your Apple ID primary, rescue, alternate, and notification email addresses
Or if it's available in your country you could change to 2-step verification : Frequently asked questions about two-step verification for Apple ID

HT1725 Where do I go when I can not remember my security questions to find the answers or to change them?

I can not remember my security questions answers to use my itune card to purchase things. What do i do or where do I go to retrive the answers?

If you can't remember them then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox) - but some recent posts are saying that Apple have temporarily suspended the reseting of security question/answers whilst account security processes are improved, so it may take longer

Hello, I can not remember my security questions. What do I do?

Hello, I can not remember my security questions. What do I do?

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(98437)

If i can't remember my security question answers what am i supposed to do?

if i can't remember my security question answers what am i supposed to do?

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page give you a reset link on your account : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

What can do if I can't remember my security question and don't have recovery email

What can do if I can't remember my security question and don't have recovery email

You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
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HT1918 I can't remember my security question's answers and I can't change them, and I wanna buy something from the store, it requires those answers, what can I do??

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