HT1212 my ipod touch is locked, i know the password although then i go to enter it nothing happens its as if the touch screen isnt working, is there any way i can repoot the factry setting completely?

My ipod touch is locked, i know the password although when i go to enter it nothing happens it as if the touch screen isnt working, i have held down the power and home button to reset it, it works for a second then stops working again. is there anyway i can completely reset the factory settings

Try the remaining items of:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

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I have an iPod 4.2.1 version and recently when I try to download an app it is either incompatible or reuires a newer version of OpenGLS. is there any way I can update the software I have because I literally cant download a single app. Thank you.

I have an iPod 4.2.1 version and recently when I try to download an app it is either incompatible or reuires a newer version of OpenGLS. is there any way I can update the software I have because I literally cant download a single app. Thank you.

No, you can't update your 2G iPast past iOS 4.2.1. The graphics hardware on the 2G does not support the latest Open GLS.
Yes, there are not that many apps that still works with a 2G with 4.2.1.

I lost my iPod touch , is there any way i can track the information if that person restore the iPod in factory setting .

i lost my iPod touch , is there any way i can track the information if that person restore the iPod in factory setting .

No, I'm afraid not.

My iphone was stolen, I used find my iphone app, and found that it was offline, however when tried locking mode option, I pressed remove device by mistake. Is there any way I can restore the iphone to my icloud/ apple Id again? No manual backup on laptop

My iphone was stolen, I used find my iphone app, and found that it was offline, however when tried locking mode option, I pressed remove device by mistake. Is there any way I can restore the iphone to my icloud/ apple Id again? No manual backup on laptop

The phone will automatically re-appear when it connects to the Internet. However, don't get your hopes up, as thieves know this & will make sure your phone never re-connects so you can locate it.

Is there any way I can cancel the update to ios 8? My iphone is in the stage of having to connect to iTunes to finish the update. I don't have iTunes on a computer so I could never back my phone up which I didn't know you had to. Help!

Is there any way I can cancel the update to ios 8? My iphone is in the stage of having to connect to iTunes to finish the update. I don't have iTunes on a computer so I could never back my phone up which I didn't know you had to. Help!

If your phone is in recovery mode (You see the iTunes graphic on the phone), you MUST connect the device to a computer and restore the operating system. There is no supported way to get around it. The device had a problem installing the update and it crashed. Sorry.

HT1339 Hi i have an I pod and i had used it as hard disk also. Now when ever i connect it with my Laptop it shows restore to factory setting....i wanted to knwo is there any way i can save the data which i had already stored in the I pod

Hi i have an I pod and i had used it as hard disk also. Now when ever i connect it with my Laptop it shows restore to factory setting....i wanted to knwo is there any way i can save the data which i had already stored in the I pod. I dont want to loose that data???

sure pretty simple. make a backup of your current settings
http://support.apple.com/kb/HT1766?viewlocale=en_US
then restore device from old backup you need pics off of
then import pics to computer
http://support.apple.com/kb/HT4083
you may need to save pics to camera roll first
then restore the new backup and sync pics back to phone via itunes
Peace, Clyde

I have a 4g touch. I updated ibook in itunes and now, every time I sync, I get the message that the app won't run in os6. Is there any way I can revert the app in itunes so I have the latest version that will work with OS6?

I recently updated ibook in my Itunes. Now, every time I sync, I get the message that it won't update the ipod as ibook won't run in OS6. Is there any way I can revert the ibook app in itunes so it quits trying to install the current ibook app. I am trying to stop getting the warning message. I am also concerned if I ever have to reinstall the app.

Delete the app from the iTunes library on your computer and then transfer the version from iPod to computer by:
iTunes Store: Transferring purchases from your iOS device or iPod to a computer

HT1212 for an iTouch 4 my young daughter thinks she remembers her password now but we have already exceeded the attempts and it says "iPod is disabled" connect to iTunes. Is there any way we can get the device to allow another attempt?

My 7 year old daughter has an iPod Touch 4 and she used the wrong password too many times. She thinks she remembers her password now but we have already exceeded the attempts and it says "iPod is disabled" connect to iTunes. Is there any way we can get the device to allow another attempt? We are traveling this week so don't have access to the serial number or the computer that was used to originally set up her iTouch. I don't even know what operating system it's on and can only see the home screen.

Restoring the iPod will do nothing to his iPhone.
When you restore it wipes the iPod clean no matter what computer you use.
The only plus to doing it form your home computer is if you have a backup stored there, then you can restore from the backup once it's done wiping.
If you are away form your home computer, go ahead and use the computer you have to restore it, then when you get home, you can restore form any backup you may find. You can use this to help you do that when you get there: http://support.apple.com/kb/ht1766

I have a 3GS phone that can no longer be upgraded on my Powerbook because it is ancient and can only run 10.4.11, consequently itunes will only upgrade to 9.2.1(4). Is there any way i can upgrade the phone so hereafter i will not need a computer to do it.

I have a 3GS phone that can no longer be upgraded on my Powerbook because it is ancient and the os will only run 10.4.11, consequently iTunes will only upgrade to 9.2.1(4). Please don't answer that i need to upgrade the computer os because that has been a past nightmare i have been through too many times.
Is there any way i can upgrade the phone w/o going to an apple store so hereafter w/ the upgrade to the new os (whenever that gets squared away), i will not need a computer to do it?
Thanks in advance,
don

Solved my issue by setting up a new account on my daughter's computer. Not 100% solved, but i was able to get the update on my 3GS.
don

I up dated to the ios 5 and lost a few things like photos and contacts but then went to a concert and took photos when i came home i restored from last back-up got my old pictures back but lost the new ones. Is there any way i can recover the new ones?

i up dated to the ios 5 and lost a few things like photos and contacts but then went to a concert and took photos when i came home i restored from last back-up got my old pictures back but lost the new ones. Is there any way i can recover the new ones?

Please please help me, if you know how.

I want to buy a new apple tv but it used hdmi cables and my house is only wired for analog. Is there any way I can use the apple tv on analog cables?

I want to buy a new apple tv but it used hdmi cables and my house is only wired for analog. Is there any way I can use the apple tv on analog cables?

Welcome to the Apple Community.
It's do-able, but I don't think it's a great idea.
DVI
Some users with DVI have managed to get their TV's to work with DVI-HDMI cables. DVI carries no audio, so alternative connections need to be explored to enable audio. DVI doesn't necessarily support HDCP as well as other standards used by HDMI (which may or may not be an issue)
Analogue
There are hardware converters that will convert HDMI to various other types of output, however there are some issues with doing so that you should be aware of.
HDCP
HDCP compliant converters will not allow you to watch HDCP protected content such as that from the iTunes Store. Non compliant converters exist but we cannot discuss them under the Terms of Use for these communities.
Resolution and aspect ratio
I'm not aware of any converters that will scale the output from the Apple TV, any TV or projector which is used will need to be widescreen and support resolutions of 720p (Apple TV 2), 720p/1080p (Apple TV 3)
DAC
DAC (Example Only - Not a recommendation or suggestion that this is suitable in your circumstances)

HT201335 I have an i mac early 2008 10. 8. 2 mountain lion. Is there any way i can do the mirroring to my apple tv.

I have an i mac early 2008 10. 8. 2 mountain lion. Is there any way i can do the mirroring to my apple tv/ tv?

Not natively. That requires the newer processor. You will have to use Airparrot
http://airparrot.com/

I deleted emails from VIPs and didn't realise they would be deleted from my Mailbox. VIPs does't appear in Mail on Time Machine. Is there any way I can restore the deleted emails?

I deleted emails from VIPs in Apple Mail and didn't realise they would be deleted from my Mailbox. I have tried to restore from Time Machine but VIPs doesn't appear. Is there any way I can retrieve the deleted emails? I also have bachups on an external hard drive.
I have OS X 10.9.2

You can't download pictures from iCloud by logging into icloud.com. If you deleted pictures from camera roll AND photo stream, the only possibility is preforming a restore from an iCloud backup, assuming the backup has the pictures in it. (Many users have been unable to restore and get back their pictures.)
If the restore doesn't have all the pictures, then they are gone.
In the future, use photo stream to sync photos from an iPhone to a computer, then copy the photos on the computer from the photo stream album into a permanent album. Photo stream pics stay there only for 30 days, and only up to 1000 photos are stored. Don't use photo stream as a storage medium, it's only for copying photos from one device to another. Always copy (either via USB cable or photo stream) to a computer and then move to an album.

I dropped my iPhone 4 in water and now it won't turn on at all, will i lose all of my data, for example my photos and messages etc? and is there any way you can back the phone up without having it switched on?

I dropped my iPhone 4 in water and now it won't turn on at all, will i lose all of my data, for example my photos and messages etc? and is there any way you can back the phone up without having it switched on?

If you had previously been backing up to iCloud (or a computer with iTunes), you would possibly have a backup. That said, if you can't turn the phone on, you cannot create a backup of the device now. Sorry.

HT1933 My ex-boyfriend stole my email address and credit card information to make purchases with Apple and now my Apple ID account has a balance. Is there any way I can retract the purchases so I don't have to pay for his theft of my information?

My ex-boyfriend stole my email address and credit card information to make purchases with Apple and now my Apple ID has a balance. Is there any way I can retract the purchases so I don't have to pay for his theft? I had no idea he had done this until I tried to sign in to the ITunes store and found all his information and a whole bunch of song purchases. I had to go to my email and reset everything. I only have a 2.10 balance due to him, but I just want to find out if there is a way to erase it because of this circumstance.

You need to immediately pull credit reports to see what else he has done. Then "freeze" the credit report at all three agencies. That way even you need to lift the freeze to add credit cards or other credit items to your SSN.

HT1212 my ipod touch is locked, i know the password although then i go to enter it nothing happens its as if the touch screen isnt working, is there any way i can repoot the factry setting completely?

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