HT1218 Why my Mac Book with OsX 10.9.2 connected with my Air Port Extreme A 1408 , but Airport Utilities cannot confute my Airport Extreme. Although can connect internet?

I had Airport Utilities in my Mac Book 2009 with OsX 10.9.2 , I can online with My Airport Extreme A 1408 via Wifi. But Airport Utilities cannot configure Airport Base Station. And I don't see the update . I used my Ipad Air to update  newest firmware my Airport Extreme . It's done. From Ipad I can see the informations as following :  IP Adress , Lan IP Adress 10.0.1.1 , version 7.6.4.....,...Model Airport Extreme 802.11n (5th Generation) ....in full details. But not in my Mac Book. Please Help. Thanks.
Loilevan

I had this problem a couple of days ago. Near as I can figure, the drive drops off line periodically. Many people are having this issue. On your Mac, go to finder and see if the MyCloud shows up. Mine didn't last time I had a problem. I ended up unplugging the drive, letting it sit for a couple of minutes, and then plugged it back in. I also disconnected the ethernet cable(not sure if this was necessary). After a few minutes, it showed up in finder. I use Time Machine and Time Machine editor to perform backups daily. I know it's dropped off line if my Mac hasn't backed up in the last couple of days. If it's currently online, and was just unavailable when the Time Machine attempted a backup, I just let it go.
I have the Airport Extreme base station as well. I have been unsuccessful in port frowarding with this thing. I always have a Relay Connection on the Settings-General-Cloud access portion of the My Cloud dashboard. It seems to work fine, and overcoming this issue has dropped to the bottom of my To Do list. As long as Remote Access is on, and it shows connected(Relay or otherwise), you should be good to go. It evidently isn't optimal, but then again neither are my technical abilities.
Hope this helps. I am an average user with average(at best) computer abilities. This is just my average experience. P.S. Moving the drive while it's operating is bad...Mmmkay!
John

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