HT1296 I HAVE A NEW PHONE THAT I AM TRYING TO SYNC FROM MY PC BUT IT KEEPS GETTING STUCK AT STEP 4 OF 4 IN ITUNES
i got a replacement phone from the Apple shop who backed up all my data which I can see in manage storage but this new phone doesnt see to be backing up? also i am trying to sync it to my PC and itunes and it keeps getting stuck at step 4 of 4? is there a setting I need to change on the iphone?
Hi,
Have you managed to solve this problem? if yes, please highlight how you solved it...i'm facing same problem with my new Iphone 5S but udner Windows, thanks.
Similar Messages
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I've done all of these recommended steps. My problem is that I have a new laptop that I am trying to sync my iPhone (and iPad for that matter) via Wi-Fi but both devices are looking for the old laptop to sync. My iTunes is version 11.0..3.42, iPhone is 6.1.4, and iPad 6.1.3. Any suggestions?
All I had to do was complain. I synced my iPhone to the Windows machine, checked the other account at iTunes prompting (where no apps had shown up previously), reconnected the iPad, and 140 apps downloaded including the App Store. I have no idea why.
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Trying to set up my new iphone 5c using the iTunes back up from my iPhone 4. It keeps getting stuck on step 2 of 5 "syncing calendars" Considering I hardly use the calendar I don't know why it would take so long. (18 hours and counting)
Any advice would be greatly appreciated!Did you ever resolve the iCloud problem.I am in the same position and its driving me mad!!! If you have a link to an solution I would appreciate it.
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Hi - I am trying to change my payment information but I keep getting the message that my session has timed out. I have turned my phone off but that doesn't seem to help.
Does anyone know what I need to do?
Thanks. :-)What are the exact error codes that are appearing when trying to update?
Have the steps for troubleshooting those errors as listed in the article from which the question was posted been tried? -
I have a new laptop that i need to reinstall my CS5.5 onto but i brought the upgrade version, my origonal cs4 doesnt have a serial code and i cant download the CS5.5 without it...help????
If you registered CS4 then you might be able to find the serial number for it in your Adobe account online. If not, you still might be able to get someone in chat to assist you with getting it.
Chat support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC ) -
we have 2 I phones and when I tried to sync my I phone to the computer for a back up(have only 1 account) i lost all my phone contents and my phone has all the contacts/messages etc of my daughter's phone. I had ok'd to "restore settings" in the process. How do get all the contents/contacts of my phone back?
Correct. When you update via iTunes all synced media that is not in your iTunes library will be lost.
As IO said before:
You can redownload most iTunes pruchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
I do not think it included audio books. -
I'm trying to log onto app store, but I keep getting a message the my device or computer is unable to be verified. How do I verify it when the app store will not allow me to log onto the account even when I use my Apple ID, which works with no problem on itunes. What is up and how do I correct it now!
Check your mac's Serial Number.
Some people have problems with missing serial numbers on their Macs and that's the message you get when this happens.
Click on the Apple at the top left of the screen, open "About this Mac" and click on "More Info". You should see a list with information about your Macbook Air. Check that on the Serial Number field you have your Mac's Serial. If you have "SystemSerial#" written instead then that's your problem.
You can re-enter your serial number if you have a USB CD drive, it's not very straightforward but I can walk you through it if you need it.
Cheers -
I have a new ipad mini and I want to sync with my ipad, but I don't want to sync photos or music as it takes up all my memory. How can I do this?
I'm not understanding what you're wanting. You don't sync ipad to iPad. You can sync both devices to the same iTunes account or same computer.
And you can choose the content on each device. I have an iPod and iPad and maintain separate content on each one. -
My phone saying 'no icloud backups are compatible with the version (ios 7.0.6) on this phone. But doesnt explain how to get the new update.
Hoped/expectyed it would update automatically but sadly notIt sounds like the iPhone setup is asking if you'd like to restore from an iCloud backup, and the Apple ID being used does not contain any backups which are compaible.
If you tap "Back" on the top left, choose to "Set up as new phone" and then attempt to update. Once the update is completed you might be able to restore from a backup if you have one.
If your iOS backup is from an updated/later version than what the iPhone is on, this may cause problems. -
I have erased everything buit that didn't work, I have tried to reinstall from the apple disk so...I am thinking it is time for a new hard drive( I think, but not sure) where do I get one and if I sdo will it help the problem?
Thanks
sssail3 at aol dot comDid you try zeroing the Drve before installing?
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the Erase tab.
4. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
5. Select your Mac OS X volume.
6. Highlight the drive, select Partition Tab, then Format type... MacOS Extended Journalled, select the Security Options button, choose Zero Out Data, Erase... after completion hopefully you'll be able to install.
Here's some new Hard Drives for PBs...
http://eshop.macsales.com/Search/Search.cfm?Ne=8050&Ntt=2.5+hard+drive&Ntk=Prima ry&Ns=P_Price|0&N=6885+4294967075
To see how it's replaced, go here and choose your PB and click on the Hard Drive link...
http://eshop.macsales.com/installvideos/ -
My nano original music was erased from my nano. How do i download the music again?
if you had non-purchased music on your ipod nano and synced with a new computer it does an erase and sync as it can only be synced to one library at a time - if you have not yet done the erase and sync then you can google some kind of ipod extractor software to see if you can get the non-purchased music off the device - back to the computer - and back into itunes - good luck
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I loaded cleartune a while back, there are upgrades/updates available, which I'm trying to load. When I choose update, it asks for my password, which I provide and I get a message saying "cannot connect to Itunes store" I have many other apps I've loaded and upgraded just fine. However this one, the one I actually wanted bad enough to pay for, is wanting me to delete it and buy another copy. How can I update Cleartune without buying it again?
Hi all,
This is a very interesting situation. I did try to update one of my apps within itunes as was suggested. That worked !!
But then I noticed that I had 2 different logins that I must have created over the years. I almost forgot. I have a apple ID and an AOL ID. It seems that I purchased (actually they are all free) some apps with one ID and other apps with the other ID. I must have done this by accident.
So when I log out of one of the IDs on my Touch and then log in with the other ID, I can update the apps.
It seems that something changed on Apple's servers. It seems that until recently I was able to update free apps regardless of what ID I originally bought them with. Now it seems that's not the case. Apple must check this now.
Now that I know what the issue is, I'll make sure I use one ID all the time.
Thanks,
Steve -
I keep getting a conversion failure when I try to convert from a PDF into word. Does anyone have any suggestions?
To use the online service you must upload the file to the service's web site after sign in to your account.
The ExportPDF and the PDF Pack Services provide for PDF to Word / Excel.
Each has its own dedicated user-2-user forum where you'll want to browse and ask questions.
For ExportPDF:
https://forums.adobe.com/community/exportpdf
For PDF Pack:
https://forums.adobe.com/community/createpdf
Be well... -
I cannot get my Itunes updated to the 10. that is required for my new Iphone. The error is itunes setup exe not a valid Win32 application.
Can someone please help me out, I really need to get this phone up and working.In the course of your troubleshooting to date have you worked through the following document?
iTunes: Windows reports that "iTunesSetup.exe is not a valid Win32 application" -
I have recently updated my computer since my old one broke and therefore had to download a new iTunes. When I came to add my iPod to this new iTunes, I was given no option to transfer the contents of my iPod library to this new iTunes and was forced to try 'sync'; when my old computer was repaired once we lost all of our data so I had to download a new iTunes then,all of my iPod downloads were transferred and I could easily reburn my CDs so I didn't think the wiping of my iPod would be a problem. When I clicked 'sync' it warned me that it would replace the contents of my iPod with the new iTunes library, as I said I didn't think this would be a problembut then it asked if it should transfer my recent iTunes downloads so I said 'yes'. The sync was completed but now I only have 4 downloaded songs and 5 albums which I burned to my new iTunes! I have lost all the music I bought, all the videos I bought and all the audiobooks I bought! (Luckily I still have my apps.) I tried to restore backup but realised that only covers calendars, contacts E.T.C and I checked my iTunes account and that shows all my downloads but I can't see a way to restore them or anything like that!
Please help! I am in despair as you can imagine how much moneys worth I have lost and am losing faith in AppleCorrect. When you update via iTunes all synced media that is not in your iTunes library will be lost.
As IO said before:
You can redownload most iTunes pruchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
I do not think it included audio books.
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