HT1296 My email address has changed. I have successfully amended it on my computer in Apple iTunes but my iphone 4s and my iPad still show the old email address when requesting the password and will not let me update Apps. Please can anyone advise me what

My email provider has changed and I have a new one.
I amended this on my computer under my Apple iTunes account without any difficulty and it was authenticated. However, I still have the original email appearing on my iphone 4s and ipad2 and I cannot update that information. Neither can I use my usual password to update my Apps. Please can anyone assist me with simple instructions on how to change these important passwords? Thankyou in anticipation for reading and hopefully considering a solution.

Thank you, this has resolved both the iphone and ipad problem immediately. I am concerned that I may have a problem with apps that I bought under my old AppleID as they will not be recognised. Any suggestions for this please?

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HT204266 Will not let me update apps

My iPad shows I need to update 6 apps, when I select it to update it says cannot connect to app store.. But I can get online to get new apps to download if I want.. But will not let me update???

Have you tried closing the app in the Task Bar?
1. Double-click the Home button to reveal the Task Bar
2. Hold the App Store app down for a second or two until you see the minus sign
3. Tap the minus sign to close the App Store
4. Re-launch and try again

Ok, I have changed the names of my iPads to each be different- but no matter what I do, the Apple ID comes up the old email address on the old iPad and will not let me update Apps, purchase , etc,

I have used your info to give my two iPads different names. My problem is that my old iPad still has the old email in the Apple ID pop up so it will not let me sign in. I checked my info in the manage my account page and there is my email as primary, which allows me to sign in for apps, etc on the newiPad air, but when I try to update or buy an App on the old iPad, the old email is in the pop up and will not let me sign in.
How do I change the email in the old iPad to match the new iPad????
The Old email is on my manage my account page as a verified ALTERNATE email.

We are fellow users here on these forums, you're not talking to iTunes Support nor Apple.
Have you created a new account or updated your existing account ? All content that you download from the store is tied to the account that downloaded it, so if you have created a new account then all of your existing downloads will remain tied to your old account.
If you've updated your existing account then try tapping on the id at the bottom of the Featured tab in the App Store app and log out of it and then log back in with the updated id so as to 'refresh' the account on it.

Will not let me update apps or add any and says account is disabled

I had to change id due to my old account kept coming up disabled and now it keeps switching between accounts and it wont let me update any apps or add any. I previously had more apps but deleted them due to not enough storage for an ios update and now cant update or add any apps

Creating a new account because the old one was disabled was the wrong thing to do. It means that all content purchased with the old account can never be updated, because content is tied forever to the account that was used to purchase or download it. The correct solution was to find out why the old account was disabled and correct the problem.

I have a new Apple ID and have updated it in iTunes. However it still says the old ID in settings under iCloud. It will not let me change it and prompts me to enter my password for the old ID. I put in the old Password but it doesn't work.

I changed my Apple ID and it is not changing on my ipad. I did change it in iTunes but I can't change it or delete or update in settings under iCloud. It prompts for the password to the old id I put that in and it tells me that's not correct. I put the new password in and it tells me that's not correct. HELP!

To change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iPhone, then sign back in with the ID you wish to use. If you don't know the password for your old ID, or if it isn't accepted, go to https//appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Tap edit next to the primary email account, tap Edit, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

Will not let me update apps!?!

I can download apps no problem but when it comes to updating i get a window that pops up and says "This Apple ID has been disabled for security reasons" It just started doing it a couple of weeks ago. I put the new update on today hoping it would help but no go.

It just started doing it a couple of weeks ago.
And in those couple of weeks have you attempted to contact iTunes Support to find out why your Apple ID has been disabled? If it's for security reasons, wouldn't you be worried that there may be some security issue involving your account, you might need to investigate?
Maybe someone has gained access to your account and been downloading apps etc. all courtesy of yourself...
Why would you leave it so long before trying to find out what's happened?
http://www.apple.com/support/itunes/

Facetime will not work after upgrade to io6 can anybody advise?

Facetime will not connect after upgrade to IO6 can anyone advise?

Hey there,
Maybe start here
[Troubleshooting Automatic Software Update in Mac OS X|http://support.apple.com/kb/HT1569].
Otherwise, try deleting this file. com.apple.SoftwareUpdate.plist located at /Users/YourName/Library/Preferences. Drag that .plist file from the Preferences folder to the Trash, empty the Trash and restart your Mac.
Have you tried resetting your widgets by hitting Command-R? If that doesn't, work trying trashing the two dashboard preference files.
The two dashboard preference files are in the following directory:
yourusername -> Library -> Preferences ->
The file names are:
com.apple.dashboard.client.plist
com.apple.dashboard.plist
Hope this helps.
B-rock

My Iphone will not let me download apps because it says my apple id is disabled, I have changed my password four times and it still is saying the same thing. What do I do now?

My Iphone will not let me download apps because it says my apple id is disabled, I have changed my password four times and it still is saying the same thing. What do I do now?

Contact iTunes to re-enable your account at expresslane.apple.com
You can reach them by chat or email.

So my iphoto is set up with a different apple account from my current one... the email on the old account is out of date and i do not know the password for it. my copmuter will not let me update my iPhoto nor will my old email account allow me to accessit

so my iphoto is set up with a different apple account from my current one... the email on the old account is out of date and i do not know the password for it. my copmuter will not let me update my iPhoto nor will my old email account allow me to accessit

Did you try this Apple website regarding your old Apple ID and its password: Apple ID: If you forget your password
OT

HT5704 I have an iPad mini, but it will not let me update. It is saying that I do not have an internet connection, but I am connected to the wifi. I have tried on 2 different wifi networks and I do not have internet service-it's wifi only. How do I update

I have an iPad mini, but it will not let me update. It is saying that I do not have an internet connection, but I am connected to the wifi. I have tried on 2 different wifi networks and I do not have internet service-it's wifi only. How do I update?

Please download iTunes from Apple.com and then sync your ipad.After which your ipad will appear on the right hand side upper corner of iTunes.Select your ipad and click check for update,once update has been found click update and follow the steps after that.

HT5622 When I try to update my apps in the App Store it says sign in required and will not let me update then

When I try to update my apps it says sign in required and will not let me update them

I suspect you have apps that need updating that were purchased from more than one account
- Apps are locked to the account that purchased them.
- To update apps you have to sign into the account that purchased the apps. If you have apps that need updating purchased from more than one account you have to update them one at a time until the remaining apps were purchased from one account.

HT1918 Somehow the country associated with my account was changed to China. I did not make this change and now the system will not let me update either my credit card information or the country back to the United States. Help!!!

Somehow the country associated with my account was changed to China. I did not make this change. My credit card information needs to be updated but the system will not let me update either my credit card information or the country back to the United States. My updated credit card information is not accepted because the country is China. It will not allow me to change the country until the credit card information is changed. Help!!!

This exact thing has happened to me. Did you get it resolved? If so, how??

My app store will not let me update or get new apps which are all free and it keeps telling me to enter my billing info and when i do that it sayd my security code ain't right and won't let it go through..how do i fix this??

my app store will not let me update or get any apps..they keep asking me for my billing info through my card and i enter my info and it says the security code is wrong when i know its right...how can i fix this? whats the problem?

Select None for payment method > iTunes Store: Changing account information
If None is not available > Why can’t I select None when I edit my payment information?
Yes, you can redeem an iTunes gift card for current purchases.
How to Redeem iTunes Gift Cards and content codes
And you can check the balance of a redeemed card > Account Home - Apple Store

I changed my Apple ID email address yesterday and now my IPhone 4 and my Ipod 5 will not allow me to upload any apps as they both still show my old email address. How do I change the email address on the devices???

I changed my Apple ID email address yesterday and now my IPhone 4 and my IPod 5 will not allow me to upload any apps. When it asks for my Apple Password it still shows my old email address. How do I change the IPhone and IPod to recognize the new email address????

Hello there, emsariel.
The following Knowledge Base article offers up some great information in regards to the issue you are describing:
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/ts5223
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

My ipod will not let me download apps from the device and when i do it on itunes they wont sync either...

My ipo will not let me download apps or sync them either.

There are a million ppl having this problem right now and it seems like Apple is ignoring it. It's been real bad since May, even worse that last week or so. Basically all we can do is sit and wait to see what excuse or help, if any, will be given. I've used a Walmart pre-paid card and I'm sorry, but who really incorrectly types a 3 digit number a million times?! Also my account is saying I owe iTunes $40 for in-app purchases. Bull!! My card sends me a balance twice a day via text and because of this, I know what, where, and how my money is being spent. Also it's pre-paid, how can you have an over draft?!?! Here's a real kicker though...my card balance is in the positive!!! Hmmm, obviously not a fault on my part, the part of my card, nor my iPod. It's all in the system!!!

HT1296 My email address has changed. I have successfully amended it on my computer in Apple iTunes but my iphone 4s and my iPad still show the old email address when requesting the password and will not let me update Apps. Please can anyone advise me what

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