HT1311 I set up I cloud which told me I needed a outlook address which I set up now I have 2 apple Id's and I can't use my apple ID on my Iphone5 Help

Help please... I was given a new I phone 5S and realized I would loose all my information on my phone, so I turned on I cloud and it told me I needed a "outlook" email address which I set up. Now I have 2 email addresses but it won't acknowledge my app store on my phone ID and Password that I have always used.
Now I cant get back all my apps and paid apps on my new phone. I have followed everything on apple.com/support/appleid/. I am totally frustrated right now, I hope someone can help me and walk me through fixing this problem

No.
Content bought using one Apple ID cannot be merged or transferred to another Apple ID.
All content is forever tied to the Apple ID used to obtain them.

Similar Messages

All of my tools in PS 6 have a "cross" icon and I can't use them, like the clone tool. I have reset all tools to no avail. The bracket keys do not change the size. Any help?

All of my tools in PS 6 have a "cross" icon and I can't use them, like the clone tool. I have reset all tools to no avail. The bracket keys do not change the size. Any help?

Yep, I discovered that. Thank you very much for the prompt and accurate reply.

HT4623 I installed iOS 7 last night and when I started the i-pad this morning, it ask for a password. I did not set a password and now my i-Pad is disabled and I can't use it, can you help?

I up loaded iOS7 last night and when I opened my iPad this morning, I was ask for a password. The problem is, I did not set a password and when I used the 4 digits I would normally use, the i-Pad disabled and I cannot get it open. Can anyone help?

iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school enviroment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

I have a windows computer and I can't find the shared folder in iTunes. Help please!

Hi there,
I have been trying to transfer music between two windows computers by using home sharing. I have turned on home share on both computers and am logged into the same apple IDs on both but I cant figure out how to access the shared music.
Please help!

diesel vdub wrote:
Stop trying to use Home Sharing, it rarely works based on postings here.
and stop using iPhones, iPads, iTunes, any Mac, AirPort devices & Pods because there are ONLY problems with them and they rarely work correctly based on the majority of postings here...

When I first signed up for i tunes I had one email which was my id. Under that id I downloaded 100 songs. That email (id) became infected and I changed my apple id to another email account. Now I have a new ipad and I can't sync my previously bought m

What can I do to sync music I bought onder one Id to ipad with a different apple ID because the first id (email) got infected and I had to change to new id? All the music was downloaded under the old apple id.

http://kb.mozillazine.org/Junk_Mail_Controls

HT1766 when I tried to do a sync, which I have successfully done before on both Iphone and Ipad, now it tells me this Iphone (and Ipad) cannot be used becasue Apple mobile Device Service is not started. How do I fix this??

I have synced successfuly on both Ipad and Iphone but now it tells me, This Iphone (same with Ipad) cannot be used because Apple Mobile device Service is not started. How do I fix this? Thank you

Start Apple Mobile Device Service
http://support.apple.com/kb/ts1567

Long story short. plugged i phone into my computer and my sons itune acct. came up ithought it was mine and hit restorenow i have all his stuff and mine is gone. turns out i never backed up. Help

Long story short. plugged my i phone into my computer and my sons itune acct. came up ithought it was mine and hit restore now i have all his stuff and mine is gone. turns out i never backed up. Help. I have a new ipad which had 238 photos and it only would share 190 with my phone. I pretty much just deleted his stuff, reset to dfault to get my clock and calendar back. The biggest problem now is my old icons show up but wont launch so I figured I coul delete them then re install them but HIS apple account keeps showing up with his account info. How do I change that to get my name and password back on there?
Stupid I know but I cant take it back.

Hi there cz1959!
I'm sorry to hear about the loss of your data. It sounds like you need to sign into your own Apple ID again on the iPad, then download your previously purchased iPad apps again. We have an article on how to do exactly this, and it can be found right here:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
Also, you may want to consider signing up for a free iCloud account and turning on automatic backups. This will allow you to back up your iPad in the background and without connecting to a computer, so that this issue of data loss will be minimized if this sort of issue ever happens again:
iCloud: Backup and restore overview
http://support.apple.com/kb/ht4859
I hope this information helps resolve your situation. Thanks for using the Apple Support Communities!
Cheers,
Braden

I have just installed iOS7 and i can't connect to itunes store. Please help.

i have just installed iOS7 and i can't connect to the itunes store. Please help.

Hi P.Rose,
If you're unable to connect to the iTunes Store, try these steps:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
Cheers,
- Ari

HT204053 I changed my Apple ID a year ago when my old email address ceased. Now I can use my Apple ID, BUT when I tried to set up I-Cloud, my MacAir identifies me by the OLD ID, which means I can't proceed?

I changed my Apple ID a year ago when my old email address ceased. Now I can use my Apple ID ok, BUT when I tried to set up I-Cloud, my MacAir identifies me by the OLD ID, which means I can't proceed? I want to connect my MacAir and my Imac.

An addition, not a reply.
The problem is that my MacAir SYSTEM PREFERENCES somehow has NOT registered that I changed my Apple ID a year ago, ALTHOUGH I have been using the new one regularly on the same computer!!!
SO, when I go to SYSTEM PREFERENCES to try to sync my two devices, the MacAir will not allow me to use my current Apple ID.
The difficulties with using the old ID are:
1 The email address no longer exists!
2 I forget the password (obviously the prompt is no help since the email address is defunct! )
So, it seems I am in a perpetual loop.

I recovered my stolen iPhone 4s thru' IMEI tracking and Police's help. The thief had set up the phone with his apple account. He is now out of police's contact and i could not retrieve his Apple/icloud PASSWORD which i need to ACTIVATE my iPhone. Any way?

i recovered my stolen iPhone 4s thru' IMEI tracking and Police's help. The thief had set up the phone with his apple account. He is now out of police's contact and i could not retrieve his Apple/icloud PASSWORD which i need to ACTIVATE my iPhone. Any way?

No, not without help from the thief.

HT5622 I had an iPhone 4S, I recently upgraded to a 5s and have been using it since early December. I kept my same Apple ID . I gave my 4s away, the person set up their own Apple ID for the 4s however now I can't use my Apple ID in my 5s. Any help please

I had an iPhone 4S, I recently upgraded to a 5s and have been using it since early December. I kept my same Apple ID . I gave my 4s away, the person set up their own Apple ID for the 4s however now I can't use my Apple ID in my 5s. Any help please

There could be many causes. What happens when you try to use it. also try adding it again.

Do I have to unlock iPad 2 which I bought from Uk and I want to use it in Sri Lanka. Please help.

Do I have to unlock iPad 2 which I bought from Uk and I want to use it in Sri Lanka. Please help.

Depends where you purchased it. If it was directly from a cell provider at a subsidized price, it may be locked. Orange in the UK does this.

Hey i recently buy an iphone 4s and by default i set it to saudi arabia and i would like to change it to united states since i can't use the apple store of usa any help plzzz

i recently buy an iphone 4s and by default i set it to saudi arabia and i would like to change it to united states since i can't use the apple store of usa any help plzzz

Besides setting the iTunes store to the US, you will also need
a credit card issued in the US with billing address in the US;
you also are supposed to be located in the US when using the
US store, and there are periodic software checks to verify that.
Simply changing the iTunes store to the US iTunes store will
not allow you to make purchases/download free apps without
meeting the other requirements. Do you meet them?

How do i set up a PS3 controller with my mac?Before anyone says its not possible, it is, I've done it before but it now asks me for a passcode and i can't guess it and don't know it, please help

Before anyone says its not possible, as ive been told many times before, it is, I've done it before but it now asks me for a passcode and i can't guess it and don't know it, please help

if it keeps asking for the password again just write "0000", add the controller to your favorites, close bluetooth before asked for a password again, and the open bluetooth again

My Kids we on my 24 in iMac. Now the screen is "Zoomed in" and I can get it to go back to nomal for an application/desktop etc. The monitor is set at correct resolution. Help!

My Kids were on my 24 in iMac. Now the screen is "Zoomed in" and I can't get it to go back to normal. Tried resetting resolution, rebooting in safe mode.
Help!
Thanks.

Tap the top of the mouse with two fingers.
To turn off this feature, Un check the "smart Zoom" box

HT1311 I set up I cloud which told me I needed a outlook address which I set up now I have 2 apple Id's and I can't use my apple ID on my Iphone5 Help

Similar Messages

Maybe you are looking for