HT1320 I tried all the steps to reset my nano 6th generation and it still won't turn on. What do I do then?
I tried all the steps to reset my nano 6th generation and it still won't turn on. I've had this since February and just started having problems about a week ago after I charged it. Now I can sometimes get it to turn on but mostly it just stays off, I can't even reset it with it plugged in. I have noticed that it get really warm to the touch when it's plugged in and if I let it cool down I might have some luck but soon I have the same problems.
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting - http://support.apple.com/kb/HT1430
iOS: Not responding or does not turn on - http://support.apple.com/kb/TS3281
iTunes: Backing up, updating, and restoring iOS software - http://support.apple.com/kb/HT1414
iOS: Unable to update or restore - http://support.apple.com/kb/HT1808 - recovery mode (e.g., cannot connect to computer last used to sync device)
How to reset iPod - http://support.apple.com/kb/HT1320
http://www.apple.com/support/ipod/five_rs/
DFU mode: http://osxdaily.com/2010/12/04/ipad-dfu-mode/
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I dont know why this doesnt work now. I updated to 11.1.3 on my windows laptop. I followed all the steps on other posts but it still doesnt work... HELP!
Welcome to the Verizon family irishlass82! I know how important it is to stay in touch and we'll make sure that you don't regret your decision! Before trading in your device, did you turn off iMessage? In effort to correct this issue, text the word STOP to 48369.
AshleyS_VZW
Follow us on Twitter @VZWSupport -
My mini ipod appears off and not respond to any commands when pressed the buttons to reset, apple logo appeared and then the apple support site and it shuts down. already tried all the steps, but none worked, and when I plug it into my computer it does not appear in the iTunes bar. what do I do?
If MacKeeper corrupted the Recovery partition then even I underestimated its potential for damage. Garbage "cleaning" apps will cause misery but I have not found that the Recovery partition to have been affected by using MacKeeper or anything like it. I doubt that it did so, but I have learned not to underestimate the potential for such things to result in system corruption.
Before concluding your Mac has a hardware failure, try booting OS X Internet Recovery by holding command option r on startup (three fingers). That will force your iMac to bypass the Recovery partition altogether, and convey the ability to create a new one.
An Internet connection will be required (wired or wireless).
At the Mac OS X Utilities screen, select Disk Utility. Select your startup volume (usually named "Macintosh HD") and click the Repair Disk button. Describe any errors it reports in red. If Disk Utility reports "The volume Macintosh HD appears to be OK" in green then you can be reasonably (though not completely) assured your hard disk is in good working order.
Assuming the HD remains usable you can then use Disk Utility to erase it. Reinstall OS X, restore your essential software and other files, and don't reinstall the junk. -
Hi. I tried all the steps above but I still cannot open any of my apps. They close instantaneously. Any one have any insight? Thanks!
This happened after I got my carrier to unlock my phone.Hi, I tried all the steps listed in these forums and they didn't work (I deleted the apps and added them back, I dled a new app, I signed in and out of my acct, I synced my phone, I did a reset holding down the power and home button, etc.). Finally I just restored the phone and added back the apps I wanted. That took care of it. Thanks.
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my ipod 7th generation is not recognised by itunes and my computer. I am not able to transfer any songs. Please help me on this regard. I tried all the steps from apple website
This article should give you the options
https://discussions.apple.com/docs/DOC-3991 -
I have tried all the steps as suggested by the community partners i.e. uninstall/reinstall itunes (number of times). If I plug my ipad 2 on my office PC which has itunes, it is recognised immediately. My lap top does not show 'NEW HARDWARE FOUND" as iPad. It just says new hardware found and shows scanner and camera hardware recognised. In my opinion there could be programme file which is having conflict with ipad 2 recognisation. I am surprised to find that APPLE has not yet come out with straightforward steps for stting up procedures to avoid this recognition issue. It is waste of time and causing lot of aggravation among iPad 2 purchasers.
Sounds like it could be your computer and not Apple. Sounds like some registry issues and/or other underlying problems.
What are your computer specs? Year? Manufacturer? RAM? Processor (type & speed, # of cores), OS (32 bit? 64 bit? Professional? Standard?) -
keep getting error message saying ipod detected but could not be identified properly - I have tried all the steps on the support page twice and it still will not work! I am running windows 8 (which it has worked with ok before) - struggling
I recently bought some new albums and can't play them on my ipodI just encountered the same problem on my 2 month old MBPro. I found a work around by changing USB ports. As for the actual cause or the reason why that worked, I dont know. The USB port I was using works fine with my phone or other USB devices.
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Dear Friends, My Iphone 4s is stuck in recovery mode while trying to update to iso 6. I tried restoring it but unable to do so. gives me error 36 and goes back to recovery mode. I tried all the steps but no luck. anyone? Please Help!!
This writeup comes from the article referenced below it:
Error 1 or -1
This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.
http://support.apple.com/kb/TS3694#error1 -
My iPhone 4 will not turn on. When I plug it into Itunes it says it is n recovery mode. I try to restore it and the error code code 3194. I have tried all the steps what now?
It is usually given as a communication error between Apple, iTunes (your computer), iPhone. Somewhere they are not communicating, so the iOS you are trying to install cannot be approved by Apple. Trouble shooting steps include, making sure you have Current iTunes installed, make sure your Hosts file of computer is not blocking Apple. Try restoring on another computer.
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HT1414 i tried all the steps, and it still say error 21
I have tried all the steps the apple website said, and it didn't even do anything. My ipad1 is in Recovery Mode, and itunes won't restore my ipad. My OS is updated, itunes is updated, checked all security settings, and network settings. i don't know whats wrong. Help please!!!!!
iPad Basic Troubleshooting
http://support.apple.com/kb/TS3274
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
From the above link.
Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
These errors typically occur when security software interferes with the restore and update process. Follow Troubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
Cheers, Tom -
I've purchased an album through the itunes store and every track plays except one which continually asks me to authorise my computer. I've tried all the steps suggested above but still no joy. Anyone have any ideas what i can do next? Thanks Paul
Sounds like you have a "damaged track" or "damaged file".
This worked for me today downloading Kendrick Lamar's new Album "good kid, m.A.A.d city".
My situation: I bought the album today for my Mac, MacBook Pro, iPad 2, and iPhone 4S devices.
Issue: One song (only on my MacBook Pro) would not play, instead display "
EX: left"
Solution: 1. Manually delete the song (giving you the error) permantly from the authorized computer.
2. Open iTunes, Click iTunes Store (left sidebar), and locate Quick Links and then click Purchased to proceed.
3. Click "Not On This Computer", find the song that wouldn't play, and re-download it again.
4. Check your Music Library for your song (Should download inside the associated album) and hit play.
EX: (Song I purchased that wouldn't play because of authorization, playing)
Enjoy! -
TS1398 My I phone will jot connect to wifi automatically I have tried all the steps here
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I have read extensively the fixes for this and after trying them all, decided I had nothing to lose but to try the one that seemed rediculous - PUTTING IT IN THE FREEZER. I did this, then I restarted my iphone and IT WORKED. How, I do not know.
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Every time I do all the steps to reset the questions the only problem I have is that I noticed in the link to reset them using an email the email in the link don't match the one I created my account with. Does anyone know how to fix this problem?
You won't be able to change your rescue email address until you can answer your questions, you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to upadte your rescue email address for potential future use -
My iphone 5 is suddenly stopped working.I tried all the steps in on the website.
Have you created a backup recently? If its not powering on at all then we might need to try and get it into recovery mode and restore the phone. However if you don't have a back up you will lose all your data. But this might be our only option since it wont power up..
1. Connect one end of your use charger to the computer, but do not plug the phone in yet
2. Press and hold the Home Button and plug the phone into the computer. Keep holding the Home Button till you see "Connect to iTunes" -
my ipod touch is frozen on the apple screen, i have tried all the steps but non seem to work?
hi if you have a backup on your computer you could hold the lock button and homebutton for about....10 seconds the screen will flash and it will want to be connected to iTunes connect and restore it
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