HT1338 I am trying to use FaceTime with my partner in Mexico but is not connecting. We do get the call, but it just does not connect. What should I do?

I am trying to use FaceTime with my partner in Mexico but is not connecting. We do get the call, but it just does not connect. What should I do?

Try turning off the Firewall in System Preferences > Security & Privacy
Apple - Support - FaceTime

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HT1338 I am trying to use FaceTime with my partner in Mexico but is not connecting. We do get the call, but it just does not connect. What should I do?

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