HT1338 Why is my MacBook Pro running so slow after installing Mountain Lion 10.8.

Why is my MacBook Pro running so slow after installing Mountain Lion 10.8. I have restarted, created more free space on my hard drive and run disk utilities. Simple operations result 20 seconds or more of the spinning wheel. Some are so slow that the operation does not happen at all. Itunes music cuts out during operations.

Check out this article by Thomas Reed for help http://www.reedcorner.net/understanding-upgrade-nightmares/. Also, make sure all apps are compatible with Mountain Lion using www.roaringapps.com. Do you have any antivirus installed? Make sure all apps are updated as well.

Similar Messages

  • My macbook pro is very slow after installing mountain lion

    my macbook pro is very slow after installing mountain lion?  Is anyone else having this issue?

    If you don't use an SSD and bump your RAM up to 8 Gb's you may experience slow speeds, but I noticed slow speeds with your general configuration in SL.
    one thing you should consider right now is, Spotlight is Reindexing your hard drive, that takes time and resources, (resources which you don't necessarily have to spare).
    If you continue feeling like your performance is slow, you have a few options with this computer (I have the same one).
    the express card slot can house a wintec SSD drive. That little door on the side of your machine is pure gold for a really quick solution for speeding up your machine. I have one in mine right now i'm using as a scratch disk for CS6 but I used to boot from it, and the speed boost was out of this world.
    You could take out the internal HDD and put in a new SSD (I have a Vertex 4 from OCZ) it is completely over kill but my experience is pretty fast and I keep up with the later MBP models colleagues have.
    There are some other options for you like taking out the optical drive (however I don't know if I'm supposed to talk about that here). Google Data Doubler.
    You need to also set it to always use the 9600 chipset, this will increase performance a lot too. to do this go to system preferences>energy saver>Better Performance. This switches the video card to the better one and makes a world of difference.
    Lastly, your RAM. after an EFI Firmware update, our computer support up to 8GBs of RAM. Do it!
    Late 08 MBP 2.53 GHZ 9600 chipset 8gb ram, Vertex 4 SSD

  • Why is my macbook pro running so slow and how do I improve the speed?

    why is my macbook pro running so slow and how do I improve the speed?

    Write off the MS stuff as indicators for now--starting with Office 2008, they developed very long launch times. The time to launch 2008 on my old 1.25Ghz G4 and my MBP 2.2G are virtually the same. Even document opens/saves are slow compared to Office 2004 and earlier.
    1) You have adequate hard drive space so that eliminates one of the usual suspects.
    2) Check for runaway background processes. Quit all running user applications so the computer is at normal idle. Find Activity Monitor in Applications > Utilities and launch it. If you've not run it before, change the "Show" pulldown at the top of the AM window from its default of "User Processes" to "All Processes." There is a column for "%CPU." Click that column header to sort by CPU usage. Watch the processes "bubble" for about a minute to get a better picture of the usage.
    If any process is using more than about 25 percent of the CPU cycles while the computer is idling, post the names of the processes and we can see if they can be eliminated. My MBP shows nothing using more that about 5 percent on any given test run as long as I close all my user apps.
    3) If you have never done any sort of maintenance procedures, taht can slow you down. Simply restarting the computer a few times a week clear a lot of temporary files. You also may wish to review this article on the Mac OSX periodic maintenance scripts, which, if run, also do a lot of cleanup:
    http://thexlab.com/faqs/maintscripts.html
    There are other useful articles on file maintenance associated with the one. Here's the index:
    http://thexlab.com/faqs/faqs.html
    Check out articles with "Maintain" and "Tuning" in the titles.
    4) Use Disk Utility to check the SMART Status of your hard drive. A failing drive can make things slow before it makes things stop.

  • My macbook pro is very slow after instal OSX

    My macbook pro is very slow after instal OSX

    Fixing a Mavericks Installation Problem
    How to manage a failed OS X Mavericks installation | MacFixIt - CNET Reviews.
    Try these in order:
    1. a. Resetting your Mac's PRAM and NVRAM
        b. Intel-based Macs: Resetting the System Management Controller (SMC)
    2. Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:
         Boot to the Recovery HD: Restart the computer and after the chime press and hold down the
         COMMAND and R keys until the Utilities menu screen appears. Alternatively, restart the computer and
         after the chime press and hold down the OPTION key until the boot manager screen appears.
         Select the Recovery HD and click on the downward pointing arrow button.
    3. Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu. Repair the Hard Drive and Permissions as follows.
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
    4. Reinstall Lion/Mountain Lion, Mavericks: Reboot from the Recovery HD. Select Reinstall Lion/Mountain Lion, Mavericks from the Utilities menu, and click on the Continue button.
    Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

  • My wifi is very slow after installing mountain lion on my Mac book pro

    My wifi is very very slow after installing mountain lion on my MacBook pro.
    What can I do?

    Ha  ha, I misread that as "My wife is very slow after installing mountain lion on my Mac book pro"
    BTW on my MBPro (late 2009 with max RAM) Mountain Lion runs very well with no slowing down.

  • Why won't iTunes 10.6.3 work after installing Mountain Lion?

    Why won't iTunes 10.6.3 work after installing Mountain Lion?

    Instead of downloading from Apple updates on my computer, I went to apple.com, loaded it from there and the update worked fine. 

  • Macbook pro runs really slow after sleep mode

    My MBP ( MacBook Pro (13-inch, medio 2012), 2,5 GHz Intel Core i5, 8 GB 1600 MHz DDR3, Intel HD Graphics 4000 1024 MB), runs very slow after sleep mode. I notice that when I wake it up, my memory usage is nearly 8 GB. After a restart it is back no a normal level, between 2 and 5 GB depending on how many programs I am running. Any ideas what causes this? My IOS is Yosemite 10.10.2
    Kind regards

    Hi Japib
    Thanks for your reply. Here is my report:
    Problem description:
    macbook pro is really slow after sleep mode
    EtreCheck version: 2.1.8 (121)
    Report generated 4 februari 2015 20:56:34 CET
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (13-inch, Mid 2012) (Technical Specifications)
        MacBook Pro - model: MacBookPro9,2
        1 2.5 GHz Intel Core i5 CPU: 2-core
        8 GB RAM Upgradeable
            BANK 0/DIMM0
                4 GB DDR3 1600 MHz ok
            BANK 1/DIMM0
                4 GB DDR3 1600 MHz ok
        Bluetooth: Good - Handoff/Airdrop2 supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 172
    Video Information: ℹ️
        Intel HD Graphics 4000
            Color LCD 1280 x 800
    System Software: ℹ️
        OS X 10.10.2 (14C109) - Time since boot: 1:36:41
    Disk Information: ℹ️
        APPLE HDD TOSHIBA MK5065GSXF disk0 : (500,11 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            Macintosh HD (disk1) / : 498.88 GB (292.17 GB free)
                Encrypted AES-XTS Unlocked
                Core Storage: disk0s2 499.25 GB Online
        MATSHITADVD-R   UJ-8A8 
    USB Information: ℹ️
        Apple Inc. BRCM20702 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Computer, Inc. IR Receiver
        Apple Inc. FaceTime HD Camera (Built-in)
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Library/Application Support/Hotspot Shield
        [not loaded]    com.anchorfree.tun (1.0.1) [Click for support]
            /Library/Application Support/Kaspersky Lab/KAV/Bases/Cache
        [loaded]    com.kaspersky.kext.kimul.44 (44) [Click for support]
        [loaded]    com.kaspersky.kext.mark.1.0.5 (1.0.5) [Click for support]
            /Library/Extensions
        [loaded]    com.kaspersky.kext.klif (3.0.4a41) [Click for support]
        [loaded]    com.kaspersky.nke (1.6.4a15) [Click for support]
            /System/Library/Extensions
        [loaded]    com.hzsystems.terminus.driver (4) [Click for support]
        [not loaded]    com.olympus.CamBlockCommandsDeviceUP (3.1.0 - SDK 10.6) [Click for support]
        [not loaded]    com.roxio.BluRaySupport (1.1.6) [Click for support]
        [not loaded]    com.sony.driver.prs2 (1.0.3d1) [Click for support]
        [not loaded]    com.wacom.kext.pentablet (5.3.3 - SDK 10.8) [Click for support]
            /Users/[redacted]/Library/Services/ToastIt.service/Contents/MacOS
        [not loaded]    com.roxio.TDIXController (2.0) [Click for support]
    Launch Agents: ℹ️
        [running]    com.epson.Epson_Low_Ink_Reminder.launcher.plist [Click for support]
        [failed]    com.epson.esua.launcher.plist [Click for support] [Click for details]
        [running]    com.epson.eventmanager.agent.plist [Click for support]
        [running]    com.kaspersky.kav.gui.plist [Click for support]
        [not loaded]    com.sony.ReaderDesktop.RunReaderDesktop.plist [Click for support]
        [not loaded]    com.trusteer.rapport.rapportd.plist [Click for support]
        [running]    com.wacom.pentablet.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.anchorfree.ajaxserver.plist [Click for support]
        [running]    com.kaspersky.kav.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
        [running]    com.trusteer.rooks.rooksd.plist [Click for support]
        [loaded]    com.tunnelbear.mac.tbeard.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support]
        [running]    com.spotify.webhelper.plist [Click for support]
        [loaded]    com.valvesoftware.steamclean.plist [Click for support]
    User Login Items: ℹ️
        iTunesHelper    Programma  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        Documenten    Map  (/Users/[redacted]/Documents)
        uTorrent    UNKNOWN  (missing value)
        BambooCore    UNKNOWN  (missing value)
        BambooCore    UNKNOWN  (missing value)
        BambooCore    UNKNOWN  (missing value)
        BambooCore    UNKNOWN  (missing value)
        BambooCore    UNKNOWN  (missing value)
    Internet Plug-ins: ℹ️
        JavaAppletPlugin: Version: Java 7 Update 60 Check version
        WacomNetscape: Version: 2.1.0-1 - SDK 10.8 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        WacomTabletPlugin: Version: WacomTabletPlugin 2.1.0.2 [Click for support]
        AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
        FlashPlayer-10.6: Version: 16.0.0.296 - SDK 10.6 [Click for support]
        Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
        Flash Player: Version: 16.0.0.296 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Click for support]
        AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
        MeetingJoinPlugin: Version: Unknown - SDK 10.6 [Click for support]
    User internet Plug-ins: ℹ️
        Google Earth Web Plug-in: Version: 7.1 [Click for support]
    Safari Extensions: ℹ️
        AdBlock
        DuckDuckGo
        Save to Pocket
        Awesome Screenshot
        URL Advisor
        Virtual Keyboard
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        Squeezebox  [Click for support]
        Trusteer Endpoint Protection  [Click for support]
    Time Machine: ℹ️
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 498.88 GB Disk used: 206.70 GB
        Destinations:
            My Passport [Local]
            Total size: 999.83 GB
            Total number of backups: 17
            Oldest backup: 2013-11-06 17:55:38 +0000
            Last backup: 2014-10-14 11:30:39 +0000
            Size of backup disk: Adequate
                Backup size 999.83 GB > (Disk used 206.70 GB X 3)
    Top Processes by CPU: ℹ️
            15%    mds
             5%    WindowServer
             0%    ocspd
             0%    fontd
             0%    kav
    Top Processes by Memory: ℹ️
        223 MB    kav
        198 MB    Safari
        155 MB    Mail
        137 MB    mds_stores
        77 MB    WindowServer
    Virtual Memory Information: ℹ️
        3.45 GB    Free RAM
        3.05 GB    Active RAM
        1.11 GB    Inactive RAM
        974 MB    Wired RAM
        1.64 GB    Page-ins
        0 B    Page-outs
    Diagnostics Information: ℹ️
        Feb 4, 2015, 07:21:16 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/EPSON Software Updater Agent_2015-02-04-192116_[redacted].crash
        Feb 4, 2015, 07:18:08 PM    Self test - passed
    Hope this will shed some light on the problem.

  • Why does Google chrome not open or crash after installing mountain lion?

    Why does Google chrome not open and/or crash after installing mountain lion?

    Thanks.
    I have the updated chrome (9.0.597.19).
    I have just now tried the recommendation by Zohaib Sharif in teh google gropus link you sent
    http://funbird.co.uk/tech-articals/google-chrome-freezing-and-hanging-problems/
    Hope this works!

  • Why is my macbook pro running so slow and losing internet connection?

    Why is my Macbook Pro downloading so slowly and losing internet connection frequently?

    Write off the MS stuff as indicators for now--starting with Office 2008, they developed very long launch times. The time to launch 2008 on my old 1.25Ghz G4 and my MBP 2.2G are virtually the same. Even document opens/saves are slow compared to Office 2004 and earlier.
    1) You have adequate hard drive space so that eliminates one of the usual suspects.
    2) Check for runaway background processes. Quit all running user applications so the computer is at normal idle. Find Activity Monitor in Applications > Utilities and launch it. If you've not run it before, change the "Show" pulldown at the top of the AM window from its default of "User Processes" to "All Processes." There is a column for "%CPU." Click that column header to sort by CPU usage. Watch the processes "bubble" for about a minute to get a better picture of the usage.
    If any process is using more than about 25 percent of the CPU cycles while the computer is idling, post the names of the processes and we can see if they can be eliminated. My MBP shows nothing using more that about 5 percent on any given test run as long as I close all my user apps.
    3) If you have never done any sort of maintenance procedures, taht can slow you down. Simply restarting the computer a few times a week clear a lot of temporary files. You also may wish to review this article on the Mac OSX periodic maintenance scripts, which, if run, also do a lot of cleanup:
    http://thexlab.com/faqs/maintscripts.html
    There are other useful articles on file maintenance associated with the one. Here's the index:
    http://thexlab.com/faqs/faqs.html
    Check out articles with "Maintain" and "Tuning" in the titles.
    4) Use Disk Utility to check the SMART Status of your hard drive. A failing drive can make things slow before it makes things stop.

  • Macbook pro running super slow after downloading Lion

    My mac book pro is running super slow after downloading Lion. Its so slow and all I see is the beach ball wait icon. Also my safari and firefox internet apps crash like crazy. What can I do? Hate it!

    Hi,
    I also have this problem. My MacBook pro was brand new in august, but i bought it just a few days before the release of lion so i installed lion after i bought it. Only used it 1 day with whatever was on it before and seemed to work fine.
    Ive been too busy to do anything about it but im very annoyed by how slow it is so i have to do something now, what can I do? can someone help with some specific steps? someone posted something about changing the network settings but I wasnt sure if that applied in europe (spain)... any guideance in non-technical terms please?
    THANK YOUUU

  • Safari runs slow after installing mountain lion

    Safari is running very slowly since I installed Mountain Lion.  Any suggestions about why this is happening or how to improve the speed?

    I ordered something from a website I haven't used before, and it was very slow, but I don't know if it's that website or safari.  Safari is the only browser I use.

  • IMac running hot!  After installing Mountain Lion OS

    I installed Mountain Lion and I my iMac is running so hot.  The fan is running and the whole case is hot.  Hot along the whole back side. Has anyone else had this happen?  I call Apple Support and scheduled an appt. today to drop off for evaluation and repairs.  Just be aware!

    I am curious what you mean when you say that "once this process is complete, things should settle back down to normal levels" with respect to reindexing and "NORMAL" temperature levels.
    Would you kindly tell me what "NORMAL" temp levels are supposed to be for an iMac Mid 2011 Intel Core i5 2.5 GHz processor with 8 GB RAM or any iMac with which you are familiar?
    Here is what my stuff looks like at present. What is 'normal" operating temp?
    Thanks.

  • Why is my MacBook Pro running so slow?

    I have a MacBook Pro that I bought in September 2012, and it has been running absolutely fine until last week. I left it on for an hour while I went out, and when I came back it was suddenly running really slow (couldn't get rid of the spinning beach ball of death). I thought maybe it was because it needed updating, so I attempted to do this. However, it didn't do it properly. Not quite sure what happened but then it wouldn't even get past the startup screen. I know it's my own stupid fault that all this has happened, I kept ignoring the 'updates available' banner. Anyway, I googled what to do and got so impatient, I tried resetting the PRAM, verifying disk permissions, fsck, checked activity monitor etc. Nothing was wrong or out of the ordinary. I reinstalled OS X, took 24 hours but for some reason still wasn't working. So I tried it again, still didn't fix it and was stuck on the startup screen. Not quite sure what happened but then it eventually came on, although sadly somewhere along the way I had completely wiped my hard drive. Again, I was stupid for not backing up my data, and should have just left everything to the experts rather than being so impatient. After all of that, I've installed mavericks but it is still no better. It is just as slow as when it first started playing up, although at least it is actually functioning on some level now. I've accepted that I'm never getting my data back (unless anyone can tell me if there's a way?), but I'm baffled as to why it still isn't working properly, and I have lost everything for no reason. Please can someone help me as I am ready for throwing my laptop at someone or something.

    chunk1234,
    if your lost data is of considerable value to you, then you could try hiring a data recovery service, but their time is expensive. If you wish to go down that route, cleanly shut down your MacBook Pro, and don’t turn it on again until after the data recovery service has returned it to you — every time you do something on your hard drive, you make it more difficult for data recovery to succeed.
    You might want to buy an external hard drive for use as a Time Machine backup destination, so that this situation doesn’t happen again — restoring from your last backup is far, far cheaper than hiring a data recovery service.
    Regarding your current slowdown, have you tried resetting your MacBook Pro’s System Management Controller?

  • Why is my Macbook Pro Running So Slow. I have the i7 2.8 GHz. I Have the Late 2011 version. I Have 4GB Of Ram. Help!

    I have a 2.8 GHz Macbook Pro with 4GB of Ram and also it's the Late 2011 version. It's also a i7. ALSO IT HAS 750GB, Why is my Mac Running SLOW!!!!!!!!

    Frankly, I was dissapointed when I got my MBP last year.  Moving from a single core, windows laptop with 2GB of Ram and an IDE HD, I expected better performance from my new 2.2Ghz i7 quad core, 4GB RAM MBP. I got the hi-res antiglare upgrade because more screen real estate is always good.  I do a bit of multimedia work so I upgraded the HD as well to the 750GB 7200 RPM option.
    I fired up my new mac, downloaded updates, loaded up my software and was off to fresh new beginnings. During the first week  I started seeing the "spinning umbrella"  Even during simple tasks. With only a few apps open the system was sluggish. Even the dock would jitter. Being a bit tech savy I opened up the activity monitor and saw that the system was running low on RAM. Who would have thought that 4GB of RAM would not be enough? My previous machine had 2GB of RAM and did the same tasks quite reasonably. Anyone would have concluded that a machine with double that would perform better. Aparrently not. At least not this MBP.  I was so upset because I just spent about 2000 USD for the "best laptop we've build to date" WITH UPGRADES! and I'm going to have to spend more to upgrade the RAM.
    Anyway I upgraded to 8GB of RAM and runs reall really smooth now.
    My suggestion if your MBP is running slow, is to upgrade your RAM to 8GB or more. Check out the guys at Other World Computing, they have lots of upgrades for macs.
    Here is a link http://eshop.macsales.com/shop/memory/Apple_MacBook_MacBook_Pro/Upgrade
    The hard  truth cut through all the marketing and hit me. I'll say it this way; a computer is a computer, is a computer. Forget all the hype. With the same specs, a mac gives just sbout the same performance as a PC. That said, I really love my MBP(now that I have 8GB of RAM). This mac gives me the best computing experience I have ever had. Apple really shines in their User interface and user experience. I really love the gestures and hot corners, and mission control. I usually have a lot of apps open the same time, so those features really help in switching between my apps.
    I'm going to further upgrade my RAM to 16GB and upgrade the HDD to an SSD pretty soon. I want my machine to be really snappy.
    I hope this was helpful.

  • Why is my macbook Pro running so slow? Here is the etrecheck report

    EtreCheck version: 1.9.15 (52)
    Report generated September 16, 2014 at 6:31:08 PM PDT
    Hardware Information: ?
      MacBook Pro (17-inch, Mid 2009) (Verified)
      MacBook Pro - model: MacBookPro5,2
      1 2.8 GHz Intel Core 2 Duo CPU: 2 cores
      4 GB RAM
    Video Information: ?
      NVIDIA GeForce 9400M - VRAM: 256 MB
      Color LCD 1920 x 1200
      NVIDIA GeForce 9600M GT - VRAM: 512 MB
    System Software: ?
      OS X 10.9.4 (13E28) - Uptime: 15 days 2:0:15
    Disk Information: ?
      FUJITSU MJA2500BH FFS G1 disk0 : (500.11 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted>: 209.7 MB
      disk0s2 (disk0s2) <not mounted>: 499.25 GB
      Recovery HD (disk0s3) <not mounted>: 650 MB
      HL-DT-ST DVDRW  GS21N 
    USB Information: ?
      Apple Inc. Built-in iSight
      Apple, Inc. Apple Internal Keyboard / Trackpad
      Apple Computer, Inc. IR Receiver
      Apple Inc. BRCM2046 Hub
      Apple Inc. Bluetooth USB Host Controller
    Gatekeeper: ?
      Mac App Store and identified developers
    Problem System Launch Daemons: ?
      [failed] com.apple.wdhelper.plist
    Launch Daemons: ?
      [loaded] com.adobe.fpsaud.plist Support
      [loaded] com.adobe.versioncueCS3.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
      [loaded] com.oracle.java.Helper-Tool.plist Support
    Launch Agents: ?
      [running] com.epson.eventmanager.agent.plist Support
      [loaded] com.oracle.java.Java-Updater.plist Support
    User Login Items: ?
      iTunesHelper
      AdobeResourceSynchronizer
    Internet Plug-ins: ?
      JavaAppletPlugin: Version: Java 8 Update 05 Check version
      FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
      QuickTime Plugin: Version: 7.7.3
      Flash Player: Version: 15.0.0.152 - SDK 10.6 Support
      AdobePDFViewer: Version: 8.0.0 Support
      Default Browser: Version: 537 - SDK 10.9
      SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 Support
      iPhotoPhotocast: Version: 7.0
    Audio Plug-ins: ?
      BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
      AirPlay: Version: 2.0 - SDK 10.9
      AppleAVBAudio: Version: 203.2 - SDK 10.9
      iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins: ?
      Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    3rd Party Preference Panes: ?
      Adobe Version Cue CS3  Support
      Flash Player  Support
      Java  Support
    Time Machine: ?
      Time Machine not configured!
    Top Processes by CPU: ?
          6% WindowServer
          2% hidd
          1% Safari
          1% iPhoto
          0% mds_stores
    Top Processes by Memory: ?
      279 MB iPhoto
      246 MB Safari
      197 MB Finder
      37 MB iTunes
      29 MB WindowServer
    Virtual Memory Information: ?
      31 MB Free RAM
      681 MB Active RAM
      652 MB Inactive RAM
      767 MB Wired RAM
      7.23 GB Page-ins
      731 MB Page-outs

    Back up all data before proceeding.
    This procedure will unlock all your user files (not system files) and reset their ownership, permissions, and access controls to the default. If you've intentionally set special values for those attributes on any of your files, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it, but you do need to follow the instructions below.
    Step 1
    If you have more than one user, and the one in question is not an administrator, then go to Step 2.
    Triple-click anywhere in the following line on this page to select it:
    sudo find ~ $TMPDIR.. -exec chflags -h nouchg,nouappnd,noschg,nosappnd {} + -exec chown -h $UID {} + -exec chmod +rw {} + -exec chmod -h -N {} + -type d -exec chmod -h +x {} + 2>&-
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    Launch the built-in Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    Paste into the Terminal window by pressing command-V. I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting.
    You'll be prompted for your login password, which won't be displayed when you type it. Type carefully and then press return. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
    The command may take several minutes to run, depending on how many files you have. Wait for a new line ending in a dollar sign ($) to appear, then quit Terminal.
    Step 2 (optional)
    Take this step only if you have trouble with Step 1, if you prefer not to take it, or if it doesn't solve the problem.
    Start up in Recovery mode. When the OS X Utilities screen appears, select
              Utilities ▹ Terminal
    from the menu bar. A Terminal window will open. In that window, type this:
    res
    Press the tab key. The partial command you typed will automatically be completed to this:
    resetpassword
    Press return. A Reset Password window will open. You’re not going to reset a password.
    Select your startup volume ("Macintosh HD," unless you gave it a different name) if not already selected.
    Select your username from the menu labeled Select the user account if not already selected.
    Under Reset Home Directory Permissions and ACLs, click the Reset button.
    Select
               ▹ Restart
    from the menu bar.

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