HT1341 I have a new mac pro with Mountain Lion 10.8.1 but cannot connect to my Canon 6000B printer and can't find a driver download on the net - can anyone help on this?
I have a new mac powerbook pro OS X 10.8.1 and cannot connect to my canon 6000B printer - the printer appears in the printer list but will not install and I can't find a driver on the net - does anyone know what the solution is?
dino1335 wrote:
Thanks for getting back. I need help here
1 What do you mean by System Information? Is that System Preferences?
System Information is located in Applications > Utilities. It shows lots of information about your Mac, including information about the printer queues.
dino1335 wrote:
2 When I go to System Preferences and click on the printer LBP6000/LBP6018 there is no information in that window about the URI if I click Open Print Queue there is no information other than the ID of the printer
In previous versions of OS X you did see this information via the Options & Supplies pane for the selected printer in Print & Scan. But with 10.8 this information was removed so know you need to use System Information > Printers to see information about an installed printer.
dino1335 wrote:
3 If I print a document it just goes to print (it goes through the printer but no information is printed on the paper) there is no print cue so I don't know where to find the information on the URI or what I am supposed to copy
I believe that the document does not print because the print queue has not been created correctly. The CAPT driver requires a specific queue name and if the queue name is wrong then you will not be able to print.
dino1335 wrote:
FYI I also have a MacBook Pro (old) with Leopard which I also print to the same printer on and there isn't a problem with that just with this new MacPro which has Lion installed
Not surprised to read that. Mtn Lion has caused some issues for owners of CAPT printers, especially if they upgraded to 10.8 from 10.7 or 10.6.
Since you mention the ability to print on 10.5, I just want to check that you are physically moving the USB cable connected to the LBP from the 10.5 Mac to the 10.8 Mac, rather than sharing the printer from one Mac to the other. Because if you are sharing the printer from the 10.5 to the 10.8 Mac then this can be a cause of your current issue. The CAPT driver does not work when it is being shared to other Mac's.
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