HT1349 I have an itunes account but it is not on an apple computer, it is on a Dell. How do I use your support section of the website as I can't enter a serial number and need that to progress??
I have an iphone 4S and have a ringtine app. This app needs me to have a ringtone option in the left hand menu of my itines. I do not have a ringtone option.
I ahve tried to use the support website but as my itunes account is not on apple hardware, it is on a Dell laptop, I can not get a serial number and therefore can not progress. How do I get the necessary serial number to allow me to the support section?
iTunes>Preferences(under the edit menu if using Windows)>General>Show>Tones.
Similar Messages
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I just bought a new macbook pro and my CS6 migrated, but now when I open existing documents, it launches a free trial version. There doesn't appear to be a way to enter my serial number or communicate that I simply have a new computer. HELP! There is no customer support for this. I can't believe what a poor service company Adobe is!!
The problem was that you migrated CS6. Unfortunately, migration doesn't work because it doesn't move all the files.
First, you'll need to use the Adobe Cleaner Tool to remove the components that were installed:
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Second, you should install a clean copy of CS6. Here is a link:
Other downloads -
I have my serial number and need to reinstall acrobat 10 software
I have my serial number and need to reinstall acrobat 10 software
Standard or Pro? Mac or Windows?
Try Download Acrobat products | Standard, Pro | XI, X -
I current have an iTunes account but need to change computers. Do I need to establish a new account on that computer?
no.
authorize iTunes on the new machine for your iTunes store account and you're good to go.
make sure you de-authorize iTunes on the old machine before retiring it. -
I have one itunes account, but have several itouches that belong to the kids. How do I keep the cloud's separate, or does it all go into one, because of the one acccount?
All devices under the same Apple ID will have one iCloud. If they are over 13, they can create their own Apple IDs, or you can just turn everything off under Settings > iCloud on the iPods.
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I can't find my serial number and once I do I would like to move my Pro to another computer. Need help with both.
Hi Rick ,
Here is the link that will help you find the serial number for your product quickly .
https://helpx.adobe.com/x-productkb/global/find-serial-number.html
You would have to deactivate that software from your older machine first.
Refer to the following link to deactivate your product .
https://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
After it is deactivated from the older machine you can use it on your new machine just by entering the serial number of the product .
Let us know if you need further assistance.
Regards
Sukrit Dhingra -
after enter my serial number, he said that to use adobe creative suite 5 master collection you must provide an adobe ID, i entered my adobe ID and password and after that he tell me that, we are enable to start your subscription for adobe creative suite 5 master collection , please choose close and then re-laungh ur product !!!
This is a user to user forum, not Adobe support... you need to contact Adobe
Adobe contact information
http://www.adobe.com/support/contact
In the US - Adobe General support 800-833-6687 M-F 5am-7pm Pacific
In the US - Adobe Install Problems 800-642-3623
In the US - Adobe Activation 866-772-3623 Open 24/7 as far as I know -
I own a iPod touch and I have an iTunes account but all i can download is podcasts no games or music.when I try to download games it says "request cannot be completed " could there be a problem with it ?
Please helpHonestly, these are WAGs but they're all that I can think of.
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
Finally, if the Restore doesn't work, let the battery drain completely. Then recharge for at least an hour and Restore again. -
I won Lightroom 1.0 as a door prize a few years ago at an Adobe clinic in Fremont. I have since misplaced the original disk and cannot get the program to open. It wants a serial number and I don't have one. How can I get the serial number so I can use the software?
Thanks for replying, Jim. I wasn't planning to use it for raw images. I shoot film, black and white, and have many negatives I want to print. I am unfamiliar with the upgrades in Lightroom. I wasn't unhappy with the version I have. It was useful for my purposes.
Because it was a few years ago, I don't remember if I registered the product. I was able to login to my account. But could not find a path to communicate with Adobe. I will keep trying.
Ken -
I wish to re attach my device to my iTunes account but I do not appear to have the manage devices option - someone please help
If you want to add it then you need to do one of the 3 things mentioned on that page e.g. use iTunes Match on your iPad, use automatic downloads on it, or redownload one of your past purchases. I think that the 'manage devices' section will only show when you have one or more devices/computers associated to your account, if you don't have any associated then it won't appear.
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I have a itunes account but i would like to transfer my app purchases onto my google play?
I have a itunes account but i would like to transfer all my app purchases onto my google play or play store account how do i do that?..i already transfer my music too but i dont know how to transfer my app purchases at all please help!
That's a question for Google. If Google wants to give you credit for purchases that you have made from Apple, then that is between you and Google. As far as Apple would be concerned, you don't have anything to transfer.
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If I have an iTunes account but sinc my phone on someones computer if I make my own on my computer will I loose every thing I bought
Yes. iTunes and iOS is setup to sync from one computer at a time. You would receive your friends content, but can get your apps back since they're associated with your Apple ID.
I would look into a program that will transfer your iPhone content on the new computer, or transfer content from your computer's hard drive, if still salvageable. -
i synced my phone that had an itunes account but no music on it to a computer and it erased all the music on that computer. is there any way to get the music back?
See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
B-rock -
I purchased 4 songs today that show up in my purchase history in my iTunes account, but they are not in my Library under recent purchases. Why?
I figured out the problem. All music purchases now go to the cloud and must be downloaded to each computer or device. I needed to go to the iTunes Store and look at my recent purchases then click on the cloud to download them.
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Hi I just updated my MacBook Pro to OS X, so I have to update my iPhoto as well, but I'm not sure what Apple ID my mac is registered under, how do I find that?
What Apple ID did you use to upgrade your computer? It would be that one. You can check the site below.
Your Support Profile for Registered Purchases
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