HT1349 I have music in my itunes library that I did not download from itunes, when I try to play them, I know get a pop up "could not play, original file could not be found" This started suddenly, I have never had a problem playing this music before.

I have music in the itunes library that I downloaded from another site that all of a sudden will not play. I keep getting the message "original file could not be found" Any suggestions?

that pop up if u delete or moved any song around in ur music folder which ituns cant find it now .you got re do it

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I'm trying to export a file as .dwg for Autocad but it's not showing the dwg preview and it appears to be saving as code (lots of gobbledegook when reopening the file). I'm on OS 10.5.8. Never had a problem with this before. What am I missing? Any idea

I'm trying to export a file as .dwg for Autocad but it's not showing the dwg preview and it appears to be saving as code (lots of gobbledegook when reopening the file). I'm on OS 10.5.8. Never had a problem with this before. What am I missing? Any ideas?

First be sure login and password are OK. Sometimes the address starts wit "http://..." and sometime starts with "ftp://...". Try both normal FTP access and Scure FTP access (SFTP). At the end, contact the site's provider.

I have some photos in i photo that come up with a black ! when I try to open them. What is the problem ?

I have some photos in i photo that come up with a black ! when I try to open them. What is the problem ?

It means that iPhoto can't find the file.
- What version of iPhoto.
- What version of the Operating System.
- History: Is this going on long? Has anything been installed or deleted? - Are there error messages?
- What steps have you tried already to solve the issue.
- Anything unusual about your set up? Or how you use iPhoto?

HT1688 This morning loaded 7.0.4 and noticed that my email pop server will not download email and when I try to delete apps the X doesn't pop up in the left corner anymore. The app wiggles but the X is gone.

This morning after downloading 7.0.4 I've noticed that my email POP server will not download my email. Also you can not delete apps.
With the app wiggling the "X" doesn't appear in the upper left corner which allows you to delete that particular app. I have told friends
that are still on 7.0.3 not to download 7.0.4.

The "x" only appears on apps that you are allowed to delete. You cannot delete the Apple-supplied Apps like Mail. There is no problem here with iOS 7
Also make sure that you do not have a restriction set on "deleting apps". If this is set you will not be able to delete any App. See Settings > General > Restrictions

Hello. I have a new Computer and import my mediathek with an externe storage. When opened the new Mediethek in front of every song there is a explanation mark: original song could not been found. I try everything. Whats the Problem??

Hello. I have a new Computer and import my mediathek with an externe storage. When opened the new Mediethek in front of every song there is a explanation mark: original song could not been found. I try everything. Whats the Problem??

But it seems the OP has a setup where the media is on the external drive, and the library files are on the internal. This is what I refer to as a split library, Migrating such from one computer to another is not straightforward. Often iTunes will have some definite idea about where the files should live, and updating the setting of the media folder won't change that. If it requires a drive letter change that is usually not too hard, but sometimes there is another preference file that needs tweaking to indicate which of the old & new layouts for the library is being used. In more extreme cases I have a script for automatically making track by track repairs.
tt2

TS1717 When I attempt to upload from a CD I get a box with a red X that says new itunes library. What do I have to do to correct this. I have never had a problem doing this.

When I attempt to upload from a CD I get a box with a red X that says new itunes library. What do I have to do to correct this? I have never had a problem doing this.

Hey the1stpotada,
I would take a look at the recommended steps in this article and run through them to see if they help resolve the issue. Some of the steps may be slightly different depending on what operating system you're using:
iTunes for Windows XP: "Disk is locked" or "iTunes folder cannot be found" when installing or opening iTunes
http://support.apple.com/kb/HT1866
Best,
Delgadoh

Cannot load my library onto my ipod since getting icloud? Itunes states that I need to download from icloud? Can I not use my ipod as I did pre-icloud?

cannot load my library onto my ipod since getting icloud? Itunes states that I need to download from icloud? Can I not use my ipod as I did pre-icloud?

Chris CA wrote:
You cannot backup photos to iCloud.
You can enable Photo Stream (in Settings > iCloud) but only for 30 days and only a max of 1000 photos.
Then what does this mean? It was copied from the kb article that I posted above.
Reducing the size of your Camera Roll backup
If you take lots of photos and videos with your iOS device, you may notice your Camera Roll takes up most of your iCloud Storage backup. To check the size of the Camera Roll backup on your device:
On your Home Screen, tap Settings.
Tap iCloud.
Tap Storage & Backup.
Tap Manage Storage.
In the Backups section, tap your device.
In the Backup Options section, the backup size is displayed under Camera Roll.
To reduce the size of your Camera Roll backup, save your photos and videos locally to your computer with iTunes, and then manually back up your iOS device. If you want to keep your photos and videos on your iOS device, you can turn off Camera Roll in Backup (see the "Deleting backups and turning off Backup for your Device" section above) orpurchase additional storage.

I spend good money for my iPhone i have the iPhone 5 with the new charger slot which is smaller. I have been through at least 3 charging cords and this is not acceptable to me. i never had a problem with this on my older phone. apple needs to correct tho

I spend good money for my iPhone i have the iPhone 5 with the new charger slot which is smaller. I have been through at least 3 charging cords and this is not acceptable to me. i never had a problem with this on my older phone. apple needs to correct this and reimburse me for this cord.

Charging cords are covered by the iPhone warranty or their own warranty
if puchased separately. Take your iPhone and the cords to your local
Apple store for evaluation and possible replacement.

I can't move photos from iPhoto to my secondary hard drive or to a burn folder. I have never had a problem with this before. This is something new.   They will not drop into either folder. Nothing happens.

I can't move photos from iPhoto to my secondary hard drive or to a burn folder. I have never had a problem with this before. This is something new.   They will not drop into either folder. Nothing happens.
I checked my secondary harddrive and there is plenty of memory.
I emptied my burn folder but the photos still will not drop into it.
I created a new burn folder, no luck with this either.
230 photos is the maximum size of the events I am trying to move from iPhoto to save elsewhere.
I have shut down and restarted my computer.   No change. The photos still will not drop out of iPhoto.
My Mac Computer Storage shows that I have 62.2GB free out of 249.2GB (movies, photos and contacts taking up the most space)
My Lacie External Harddrive (2TB capacity) shows that I have 1.79TB available. It shows that 207,729,520,640 bytes (207.73 GB on disk) are used.
I have never had this problem before. It is usually very easy to move my photos from iPhoto.
I am not a computer expert (I work in surgery so don't have a need for lots of computer knowledge) so please explain in simple terms.
Thank you so much for any help you can provide.
I really appreciate it.

YES Terence! Thank you. Exporting allowed me to move my photos from iPhoto into the Burn Folder on my desktop.   But that doesn't explain why I'm having to go that route now.   Have I done something (accidentally changed some setting) on my computer that will not allow me to just click and drag anymore?   I really liked the convenience of the click and drag option.
I don't have the time tonight to export and burn a lot of CD/DVDs. I'll try that tomorrow and make sure my photos are moving properly. I also need to export photos to my external hard drive to make sure that route is working.
Wouldn't you know that my Apple Care Plan runs out this Wednesday?! I need to make sure everything is working properly before that expires.
Thank you so much for your help.   I really, really appreciate it.

How can I transfer all my music even music not downloaded from iTunes to my computer

How can I transfer all my music even music not downloaded from iTunes to my computer from my iPhone

Paddy7 wrote:
How can I transfer all my music even music not downloaded from iTunes to my computer from my iPhone
See Here > https://discussions.apple.com/docs/DOC-3141

I have a older Airport Express unit that requires Airport Utility 5.6. When I try to install 5.8 on my OS X10.8 iMac, I get the message "Airport Utility can't be installed on this disk. The version of Mac OS X on this volume in not Supported"

I have a older Airport Express unit that requires Airport Utility 5.6. When I try to install 5.8 on my OS X10.8 iMac, I get the message "Airport Utility can't be installed on this disk. The version of Mac OS X on this volume in not Supported"

Why should I have to spend money to solve this problem? Many others have the same concern, Airport Utility 6 does not support older Airport Express units. This is Apple's problem. I've tried many solutions proposed on the net but none worked. I'm still trying for a work around.

When I try to send an email I get the message rejected by the server because it does not allow relaying. I have sent mails for months with no problems. Can anyone help

When I try to send an email I get the message rejected by the server because it does not allow relaying. I have sent mails for months with no problems but has started to be recoccuring. Can anyone help please as its pointless having email on my phone otherwise :-( as i have to wait till i log on at home to respond.
thanks
Alison

https://discussions.apple.com/message/16832350#16832350 follow the link user was having same problem. Solution was given.

I notice when I plug in my phone to my computer and look at what's "On this iPhone" it says that I have a book on there (one that was a free download from something), but I don't have iBooks installed on my phone. How do I remove the book?

I notice when I plug in my phone to my computer and look at what's "On this iPhone" it says that I have a book on there (one that was a free download from something), but I don't have iBooks installed on my phone. How do I remove the book?

Hi tinashah817,
Was this book downloaded using iBooks, or from another application? If it was from iBooks you will need to install that application to delete it.
See this article about managing your iBooks library on your iPhone -
iBooks: Tips for managing your iBooks library and storage on iOS devices
http://support.apple.com/kb/HT5544
Once the book has been deleted from the iPhone you can uninstall the iBooks application if you so desire.
How do I uninstall an app?: Apple Support Communities
https://discussions.apple.com/thread/4392015
Thanks for using Apple Support Communities.
Best,
Brett L

HT1657 Hi, I rented a movie off iTunes but the there is no sound. I've bought and rented previous movies and I've never had any problems with the sound before. Is this some kind of glitch? How can I get my money back?

Hi, I rented a movie off iTunes but the there is no sound. I've bought and rented previous movies and I've never had any problems with the sound before. Is this some kind of glitch? How can I get my money back?

Hey grossa2,
First, here is a way to report an issue with your purchase:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Then, I'd go through this article, which helps troubleshoot a lack of audio playback in iTunes:
iTunes and QuickTime for Windows: Audio does not play or plays incorrectly
http://support.apple.com/kb/TS1362
Take care,
Delgadoh

I rented a Movie and it has been loading for 3 hours now. Internet connection is fine. Have never had a problem with this before. What's really annoying is that the 24 hour time limit is counting down even though we cant watch it. Any suggestion"hours now

I rented a Movie and it has been loading for 3 hours now. Internet connection is fine. Have never had a problem with this before. What's really annoying is that the 24 hour time limit is counting down even though we cant watch it. Any suggestions?

The first thing to check would be your internet download speed, you can do this at www.speedtest.net.
HD movies require a recommended speed of 6 Mbps, while SD movies require a recommended speed of 2.5 Mbps.
Additionally, your 24 hours don't start until you begin to watch the movie, you have 30 days to start watching the movie.

HT1349 I have music in my itunes library that I did not download from itunes, when I try to play them, I know get a pop up "could not play, original file could not be found" This started suddenly, I have never had a problem playing this music before.

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