HT1688 This morning loaded 7.0.4 and noticed that my email pop server will not download email and when I try to delete apps the X doesn't pop up in the left corner anymore. The app wiggles but the X is gone.

This morning after downloading 7.0.4 I've noticed that my email POP server will not download my email. Also you can not delete apps.
With the app wiggling the "X" doesn't appear in the upper left corner which allows you to delete that particular app. I have told friends
that are still on 7.0.3 not to download 7.0.4.

The "x" only appears on apps that you are allowed to delete. You cannot delete the Apple-supplied Apps like Mail. There is no problem here with iOS 7
Also make sure that you do not have a restriction set on "deleting apps". If this is set you will not be able to delete any App. See Settings > General > Restrictions

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HT1349 I have music in my itunes library that I did not download from itunes, when I try to play them, I know get a pop up "could not play, original file could not be found" This started suddenly, I have never had a problem playing this music before.

I have music in the itunes library that I downloaded from another site that all of a sudden will not play. I keep getting the message "original file could not be found" Any suggestions?

that pop up if u delete or moved any song around in ur music folder which ituns cant find it now .you got re do it

My 3rd generation ipad will not turn off. When I try to power it down it doesn't work. I have tried restoring it and everything. Please Help!

Plz help.

Hi BigMIKE29,
Not sure what "everything" entails, but have you tried a reset (nothing will be lost): Hold down the Home and Power buttons at the same time and conintue to hold them down until the Apple appears (up to 30 seconds). Once the Apple appears the reset is in progress, and the Home screen will display shortly.
Cheers,
GB

When I try to delete a song off my iphone by swiping right to left it doesnt delete, I even tried plugging the usb into my pc and deleting off itunes and i dont find an option to delete it, how can I?

When I try to delete a song off my iphone by swiping right to left it doesnt delete, I even tried plugging the usb into my pc and deleting off itunes and i dont find an option to delete it, how can I?

Here's what I did:
1. I synced my phone to iTunes and under the music tab, I selected sync only checked playlists. I made sure I had none of my playlists selected.
2. After syncing I ejected the phone, and checked my music app. There now was no music at all on my phone.
3. Synced it again to iTunes and synced music how I typically do. When it was finished, I checked for the unwanted song, and it was gone.
Maybe this will work for you as well.

How can i open a downloaded mp4 file that is zipped? Witch will not open. And, Convert that mp4 to play on my iMac with Maverick osx ? I there an app or apps i need to buy ?

how can i open a downloaded mp4 file that is zipped? Witch will not open. And, Convert that mp4 to play on my iMac with Maverick osx ? I there an app or apps i need to buy ?

You should be able to open the zipped file by double clicking on it.
http://www.videolan.org/vlc/index.html
This link is for a VLC Player it can play just about everything.
Cheers
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App will not download to iPad when purchased from App Store - stuck with Cloud icon

Device : iPad Air 32gb wi-fi model (not cellular data)
OS version : 7.1.1 (up to date)
Location : UK
Problem : App will not download to iPad when purchased from App Store - stuck with Cloud icon
Last night I tried to download an app over wi-fi onto my iPad Air, but the app did not install.
I have plenty of space (the app is 24.1mb, I have 3.4gb free space) and there are no restrictions whatsoever on my iPad - no blocks on App store purchases, no age-related restrictions, no country restrictions etc.
Normally from the App Store page you would tap the price (in this case the app was free), enter your iTunes password, and the app would download.
Also a new icon appears on the home screen and a circle shows the progress of the download.
However this did not happen.
Instead I have the Cloud icon (the one that shows when you have bought an app but it is not currently installed on your device) and a message that says "You've already purchased this, so it will be downloaded now at no additional cost".
If I press OK I am then prompted to enter my iTunes password, the Cloud symbol briefly changes to a circle (and I mean for a split-second, like the blink of an eye) and then the Cloud symbol appears again.
The app does not download - in fact it does not even *attempt* to download.
I have tried this >20 times now and it always occurs excatly like this.
After Googling this problem (which seems common) and reading over a dozen threads on this forum plus Apple's own official support pages, this is what I've tried:
I can re-download other apps that I have previously purchased on this iPad, with no problems.
I purchased another app on my iPhone 5 and was then able to download onto my iPad with no problems.
I have reset my iPad >5 times - both by pressing/holding the home/power buttons, and also a full switch off and restart.
I have logged out of my iTunes account on the iPad, and logged back in.
The wi-fi is Virgin Media fibre optic broadband with a verified speed of 20 meg (confirmed by Speedtest) plus an 802.11-n Belkin router and my iPad will happily load web pages, stream videos on YouTube, download other apps etc.
I have reset/rebooted my internet connection
In an attempt to eliminate by broadband connection from the possible causes, I have switched off my router, linked my iPad to the hotspot feature on my iPhone and tried to download the app over cellular data, but still cannot download the app.
I have tried on 2 other wi-fi networks but still cannot download this one app.
My iTunes account has a cerdit balance from an iTunes card, but the app was free anyway
Nothing I try will download the app in question.
The app is iPad only, so I cannot install on my iPhone to try and kick-start the process.
I guess I could install the app on my computer and then sync the iPad, but that's *working around* the problem - it's not *fixing* the problem.
(Since getting the iPad I use almost never use my computer. And anyway what if I did not have a computer? Didn't iOS go "PC-free" with version 5?)
I would like to call Apple but my 90-day telephone support has expired (the iPad is around 6 months old) and I don't want to buy Apple Care for this one problem.
I can't make it to an Apple Store to speak to a Genius.
Bearing in mind the list of things I've already tried, what do I do next?
Thanks in advance for any support.

Hi there.
Thank you very much for your quick reply, it's really appreciated.
No need to apologize, I actually found the phrase "If your iPad ever craps the bed" amusing under the circumstances
I checked the list of installed apps like you suggested (Settings>General>Usage>Storage>Show all apps) but this problem app is not in the list. I have also swiped down on the home screen to search for it, but again it does not show.
While it has not let me download the app (and I just tried it again) it has helped me to eliminate a few things from the list of what to try, and I can definitely conclude that it has not downloaded.
I guess I need to fire up my PC and download it / sync my iPad.
Thanks again for your help

Itunes is not working on my mac. I'm trying to redeem a gift card and everytime I enter my password it does not work. Also, when I try and browse songs, everything is blank

HELP!
Itunes is not working on my mac. I'm trying to redeem a gift card and everytime I enter my password it does not work. Also, when I try and browse songs, everything is blank

It's been a while but it should work on a Mac because Macs can read Windows formatted devices. Otherwise, you can perform a restore operation to return it to the Mac format. If you go to support.apple.com/manuals/ you can find a copy of the user manual for the model you have in which this is all explained.

HT4528 I've purchased a few dozen songs from itunes on my iphone. A few of these songs will not download properly and I keep getting a "unable to download song" message. My account info is correct and full signal.

I've purchased a few dozen songs from itunes on my iphone. A few of these songs will not download properly and I keep getting a "unable to download song" message. My account info is correct and full signal. It seems to continually keep trying to download but cannot. Please help!

i do understand that. if you purchased the music on the phone. its still available to you. if you go in itunes on your computer. go to purchases. there should be all the music you have purchased. there you can download the song if it isn't already and then sync it to your phone which will add the song to the phone. have you tried to power off phone and then try to download again. the itunes way is just another option.

HT204406 I purchased music on my iPad (and it works fine). It populated my purchased list on my home computer but will not download ?? when I access it in the iTunes store I can click on play but nothing happens-how do I get it to download on my computer

I purchased music on my iPad (and it works fine). It populated my purchased list on my home computer but will not download (purchase is no longer a given option) ?? when I access it in the iTunes store I can click on play but nothing happens…how do I get it to download on my computer ?

If you connect your iPad to your computer's iTunes and do File > Devices > Transfer Purchases then it should copy over to your iTunes library. Depending upon what country that you are in you might also be able to redownload it on your computer's iTunes via the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage.

HT4972 Rental movie will not download on iPad error message try again later but I have enough space to download

I have rented a movie buy it will not download. I get an error message saying try again later. I have ample space for download on my iPad so I don,t know why it will not download

Hello elsbeta,
The following article outlines how to report an issue with your purchase:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Thanks,
Matt M.

I have a ipod mini, i upgraded my battery, and drive to 32 GB, my itunes will not see it, and the mini only shows file pic error. I have a 10.4.11 powerbook 667 so i can't upgrade to a newer itunes, which is 4.7.1, all i want is a better battery-more song

Hi,
I have a older ipod mini which needed a battery, so i also upgraded the drive to a 32 GB flash drive. When i did the upgrade, it saw the itunes fine, but it never loaded anything. When i unplug it it shows the folder with "!" icon, and i can't get my itunes to see it. I have a powerbook 667 mhz g4 with itunes 10.4.11, so i can't upgrade to leopard. All i wanted was a better battery and a bit more song volume. This older 4 GB will fit back in and works fine, but i'm upset i spent $37 to only fail. What am i doing wrong? itunes is 4.7.1 How can i over come this?

In Disk Utility, select the iPod (the device) in the sidebar. So, if you see the iPod in the sidbar with a "volume" indented below the iPod, select the "device" (not the volume).
Go to the Erase tab to the right. The choice for Format is Mac OS Extended (Journaled). Name does not matter, because iTunes will rename it during the Restore. Click Erase.
it "flashed" out of itunes.
That may be an issue with the USB connection. As a test, shut down (power off) the Mac. Disconnect other USB devices including USB hub, except for standard USB keyboard and mouse (if normally used). SInce this is a laptop, connect it to its power adapter, so that it's not running on battery power.
Connect the iPod to a direct USB port on the Mac. Note if there is any difference regarding the iPod not maintaining a connection.

Flash Player will not download. freezes and stops. Was previously on PC. Updates will not download.

Anybody have a reason this is happening? Or I should say not happening?

@dummergold
I'm sorry, I really do not understand what your issue is. Your first post indicates an issue with downloading the online installer, which requires an internet connection to download/install. User andys75622553 provided a link to the offline installer, which does not require an internet connection to install. You're response to andys75622553 is a bit confusing. Please restate your issue in a clear manner, preferably as stated here Read Before Posting: How To Get A Useful Answer To Your Question
Maria
Sorry to intrude and cause a second issue. I did read the 'Read Before Posting: How To Get A Useful Answer To Your Question'. and I ask to be dismissed from the trouble shooting with respect to my Windows 7 issue, as I will not be able to concentrate and other stuff. Please help Mike.
I do find it interesting that you are running XP Mike, because I also run XP on this 'dial-up internet connected' computer that I type from at present - and interesting because I thought I had given up on Flash Player updates back last April when XP became obsolete - not that XP doesn't function, as I am still using it also, but that I could not update my Internet Explorer - so, I thought that because I could not update my Internet Explorer, that Flash Player was telling me that it couldn't update. And note that my statement could be warped by time, but something like that.
Good luck

WiFi 3G IPad 2 not recognizing WiFi and only recognizing 3G. Have only had the device 4 days and was working until today. Now will not recognize WiFi and will only run on 3G.

Received new IPad 2 4 days a ago. Set-up WiFi on home network and 3G on At&T service all has been working until today. I turned 3G off Thursday so that WiFi was the primary source. Yesterday went to a friends house and IPad recognized WiFi and was able to use. Today not able to use WiFi at home only 3G. WiFi is working on my laptop so that is not the issue. Is there something that I am missing?

WiFi is on, but system is not recognizing it. I am not fimiliar with Ask feature, what is this? I have noticed from other posts that my WiFi indicator in the top left is grayed out. I have tried restore settings that some people have recommended. Sounds like alot of people are having problems with the newest launch of the IPad 2. I had put that I have the iOS 4.3.2 but it is iOS 4.3.3. Is there any problems with this operating system?

When creating a new event it tells me "attendees can not be changed" I didn't try to change attendees I was simply inviting one. What's happening? I did a reboot but the same message showed up again

I am trying to invite one person to an event. I click the plus sign create the event and add my one attendee. However, when I go to complete it the attendee is no where to be found and I get a pop up box that's says "attendee can not be changed". I didn't change the attendee. The names was pulled from the address book with no problem. I do notice when I go to change my calendar that the attendee line seems to disappear. Help? I am using iCloud with Mac book Pro, ipad2 and iPhone.

Connect to iTune and "Check for Update" (tap to enalrge image)

Sometimes a song will not download completely. When I delete it, and pull from the cloud it is still incomplete?

Every once in a while, when I am downloading a purchesd album, one of the songs will fail. The error is that the server had to rese
When it finishes downloading, it does not have the whole song. When I delete it altogether and re-download it from the Cloud it is the same version. I cannot find a way to "start over" and truly download the song again. The itunes store wont let me, etc.
Help!
Tom

Under Edit > Preferences > Advanced click Reset Cache.
Look inside your media folder and delete the folder Downloads if present.
Clear your browser's cache.
Try again.
If the problem persists contact iTunes Store support through the Report a problem links in your account history.
tt2

HT1688 This morning loaded 7.0.4 and noticed that my email pop server will not download email and when I try to delete apps the X doesn't pop up in the left corner anymore. The app wiggles but the X is gone.

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