HT1349 Why doesn't the video open on the iTunes turorials? I get the voice, but not the video.

I open iTunes tutorials but the video doesn't open. I get the voice, but not the video.

HP, eh? Me too. I wonder if everyone having this sort of problem is running a new HP Vista machine?
This has been going on for some time. Why don't you see this thread
http://discussions.apple.com/thread.jspa?threadID=950652&tstart=0
and post your machine info there? Maybe if enough people with this problem post their machine info it could help lead to a solution.
HP Pavilion Entertainment PC Other OS Vista

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Hi everyone, I have LR 5 that I purchased with a serial number and about a week ago I got the message about a new update, I want to get LR 6 but not the creative cloud, last time from LR4 to LR5 there was just an update without buying the creative cloud,

Hi everyone, I have LR 5 that I purchased with a serial number and about a week ago I got the message about a new update, I want to get LR 6 but not the creative cloud, last time from LR4 to LR5 there was just an update without buying the creative cloud, is that possible from LR5 to LR6? Thanks so much.

Welcome to Apple Discussions!
You can't install 9.2.1 or earlier on any Mac that is only Mac OS X bootable. In fact you need to use the restore disks which came with those Macs to install 9.2.2 on those Macs. 8.6 is only possible to install on Macs which came with 8.6 or earlier. The 9.1 disk may be useful for your 1999 PowerMac G4, but won't be of any use for a 2006 Powerbook G4.
Adobe Pagemill does not follow w3.org web publishing standards. If you want a webpage editor, get http://www.barebones.com/ BBEdit
MS Office, there is a free Mac OS X alternative in http://www.neooffice.org/
Or you can upgrade to the full Office 2004 for the Mac, or get http://www.thinkfree.com/ or Open OS X Office.
Wordperfect files can be converted to Word files with http://www.dataviz.com/ 's Maclinkplus.
Microsoft no longer has Internet Explorer for download (that quit being offered January 2006), though that is covered more in my FAQ:
http://www.macmaps.com/browser.html
As for other Mac OS X inquiries, I strongly recommend seeing my other FAQ:
http://www.macmaps.com/macosxnative.html
which should answer most of your other questions. If you have further questions, please feel free to ask me.
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When saving a page as I get pictures saved but not the body of the page.

Tried to do a "save as" web page from Gutenburg and got picture files in their directory but not the main body of text from the page.

Hi gostay,
I've followed your steps, but reproduce failed, here are my steps:
1) Download sample:
https://code.msdn.microsoft.com/windowsapps/App-bar-sample-a57eeae9
2) Adding event listener as below in the default.js file:
var p = WinJS.UI.processAll().
then(function () {
// new test code:
window.addEventListener('pointermove', function () {
console.log("pointer move");
}, false);
window.addEventListener('pointerdown', function () {
console.log("pointer down");
}, false);
window.addEventListener('pointerup', function () {
console.log("pointer up");
}, false);
// Navigate to either the first scenario or to the last running scenario
// before suspension or termination.
var url = SdkSample.scenarios.getAt(0).url;
Screenshot:
You can try my steps on your side and compare to yours.
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
Click
HERE to participate the survey.

Ihave downloaded iCloud to my new PC and am using windows 7 and office 2010. I cannot get iCloud to come up on Outlook with the choices for CalendCar and contacrts, my iMail account is there, but not the general coud choices. What am I doing wrong.

I have downloaded iCloud to my new PC and am using Windows 7 and Offie 2010. I cannot get iCloud to come up on Outlook with the choices for Calendar and Contacts, my iMail accnt is there***.me.com, but not the general Cloud choices for calendar and contacts? What am I doing wrong?

I have I cloud 2.0.2.187 loaded just downloaded yesterday.

Last night I tried to Sync my Iphone 3GS because I had a lot of new music only to lose all my contacts and my new music. Also lost a lot of pictures. Was able to get some back but not the new stuff and no contacts. What should I do next?

Last night I tried to sync my Iphone 3GS to my laptap because I had a lot of new music. What happened was, at first I lost all my music, photos, and all my contacts (all phone numbers). I was able to retrieve some music, not the new ones, some photos but not all, and none of my contacts. What did I do wrong and how do I get my songs/contacts/photos back.

Correct. When you update via iTunes all synced media that is not in your iTunes library will be lost.
As IO said before:
You can redownload most iTunes pruchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
I do not think it included audio books.

Getting Client IP, but not the LAN IP

Hi,
Is there a way to get the external IP of the forms user? I am aware of the functionality of Webutil,but that will only get the local IP from the users LAN, and not the IP the application server are seeing. What I want is to map the IP's in the Apache logs to forms sessions.
/Vidar

Vidar,
can you elaborate a bit more on this. How does it come that the IP address of the client is not the same as the one the server sees. The onyl explanation to this i can see is that you have a proxy between teh client and the server. The Forms WebUtil function gets the client IP as you would get by issuing a ping.
Frank

No Mail. I can not get or send mail from my iPhone,iCloud, or mail on the desktop. Password is correct i can get into iCloud but not able to get mail.

I can not get or send mail from my iPhone, iCloud, and desktop mail. All are the same account, password is right and working. When the problem first happened I updated to a new password.
The Mail and the phone are telling me ( "The iCloud IMAP server “p99-imap.mail.me.com” rejected the password for user “k****n******2”}
From the iCloud account i get a message saying mail could not be loaded and the details. Which i have copyed below.
Any thoughts or anyone I can ring ? This was a paid for mobile me account.
Thanks
Running 10.72
ORIGIN
server
TYPE
error
BUILDNUMBER
1FCS29.34215
TIME
Sun Dec 11 2011 10:49:50 GMT+0000 (GMT) (1323600590380)
HOST
www.icloud.com
USERAGENT
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_7_2) AppleWebKit/534.52.7 (KHTML, like Gecko) Version/5.1.2 Safari/534.52.7
PRSID
217870346
RECENTLOGMESSAGES
Sun, 11 Dec 2011 10:49:22 GMT: DEBUG: MAIL in main()
Sun, 11 Dec 2011 10:49:22 GMT: DEBUG: --> Request 1: POST to https://p99-mailws.icloud.com:443/wm/preference, headers: Content-Type=text/plain, body: (omitted)
Sun, 11 Dec 2011 10:49:22 GMT: DEBUG: Request out: /wm/preference-list-->1323600562085/1
 params: {"locale":"en-us","timeZone":"Europe/Dublin"}
Sun, 11 Dec 2011 10:49:22 GMT: DEBUG: SC.Object:sc1074:dispatch('load content')
Sun, 11 Dec 2011 10:49:22 GMT: DEBUG: "2.0 Waiting for Content" handled event 'load content' (no transition)
Sun, 11 Dec 2011 10:49:22 GMT: DEBUG: SC.Module: Attempting to load 'addresses'
Sun, 11 Dec 2011 10:49:22 GMT: DEBUG: SC.Module: Module 'addresses' is not loaded, loading now.
Sun, 11 Dec 2011 10:49:22 GMT: DEBUG: SC.Module: Loading JavaScript file in 'addresses' -> '/applications/mail/frameworks/addresses/en-us/1FCS29/javascript.js'
Sun, 11 Dec 2011 10:49:22 GMT: DEBUG: SC.Object:sc3099:initStatechart()
Sun, 11 Dec 2011 10:49:22 GMT: DEBUG: -> entering "9 Address List Not Visible"
Sun, 11 Dec 2011 10:49:22 GMT: DEBUG: --> Request 2: GET to https://p03-contactsws.icloud.com:443/co/addressbook/?order=first,last&locale=en _US, headers: Content-Type=text/plain, body: (omitted)
Sun, 11 Dec 2011 10:49:22 GMT: DEBUG: SC.Module: Module 'addresses' finished loading.
Sun, 11 Dec 2011 10:49:22 GMT: DEBUG: SC.Module: Evaluating and invoking callbacks for 'addresses'.
Sun, 11 Dec 2011 10:49:22 GMT: DEBUG: SC.Module: Module 'addresses' has completed loading, invoking callbacks.
Sun, 11 Dec 2011 10:49:22 GMT: DEBUG: APPLICATION: Received applicationWillBecomeActive
Sun, 11 Dec 2011 10:49:23 GMT: WARN: APPLICATION: Received applicationDidBecomeActive
Sun, 11 Dec 2011 10:49:23 GMT: DEBUG: <-- Response 2: 200 (1257ms), headers: Cache-Control=no-cache, no-store, private, Content-Type=application/json; charset=UTF-8 body: (omitted)
Sun, 11 Dec 2011 10:49:25 GMT: DEBUG: willReceive: Status:500, Request:/wm/preference
Sun, 11 Dec 2011 10:49:25 GMT: DEBUG: Got HTTP 500 : Redirecting request: /wm/preference : Redirect count:1
Sun, 11 Dec 2011 10:49:25 GMT: DEBUG: --> Request 3: POST to https://p99-mailws.icloud.com:443/wm/preference, headers: Content-Type=text/plain, body: (omitted)
Sun, 11 Dec 2011 10:49:25 GMT: DEBUG: Request out: /wm/preference-list-->1323600562085/1
 params: {"locale":"en-us","timeZone":"Europe/Dublin"}
Sun, 11 Dec 2011 10:49:29 GMT: DEBUG: willReceive: Status:500, Request:/wm/preference
Sun, 11 Dec 2011 10:49:29 GMT: DEBUG: Got HTTP 500 : Redirecting request: /wm/preference : Redirect count:2
Sun, 11 Dec 2011 10:49:29 GMT: DEBUG: --> Request 4: POST to https://p99-mailws.icloud.com:443/wm/preference, headers: Content-Type=text/plain, body: (omitted)
Sun, 11 Dec 2011 10:49:29 GMT: DEBUG: Request out: /wm/preference-list-->1323600562085/1
 params: {"locale":"en-us","timeZone":"Europe/Dublin"}
Sun, 11 Dec 2011 10:49:33 GMT: DEBUG: willReceive: Status:500, Request:/wm/preference
Sun, 11 Dec 2011 10:49:33 GMT: DEBUG: Got HTTP 500 : Redirecting request: /wm/preference : Redirect count:3
Sun, 11 Dec 2011 10:49:33 GMT: DEBUG: --> Request 5: POST to https://p99-mailws.icloud.com:443/wm/preference, headers: Content-Type=text/plain, body: (omitted)
Sun, 11 Dec 2011 10:49:33 GMT: DEBUG: Request out: /wm/preference-list-->1323600562085/1
 params: {"locale":"en-us","timeZone":"Europe/Dublin"}
Sun, 11 Dec 2011 10:49:37 GMT: DEBUG: willReceive: Status:500, Request:/wm/preference
Sun, 11 Dec 2011 10:49:37 GMT: DEBUG: Got HTTP 500 : Redirecting request: /wm/preference : Redirect count:4
Sun, 11 Dec 2011 10:49:37 GMT: DEBUG: --> Request 6: POST to https://p99-mailws.icloud.com:443/wm/preference, headers: Content-Type=text/plain, body: (omitted)
Sun, 11 Dec 2011 10:49:37 GMT: DEBUG: Request out: /wm/preference-list-->1323600562085/1
 params: {"locale":"en-us","timeZone":"Europe/Dublin"}
Sun, 11 Dec 2011 10:49:40 GMT: DEBUG: willReceive: Status:500, Request:/wm/preference
Sun, 11 Dec 2011 10:49:40 GMT: DEBUG: Got HTTP 500 : Redirecting request: /wm/preference : Redirect count:5
Sun, 11 Dec 2011 10:49:40 GMT: DEBUG: --> Request 7: POST to https://p99-mailws.icloud.com:443/wm/preference, headers: Content-Type=text/plain, body: (omitted)
Sun, 11 Dec 2011 10:49:40 GMT: DEBUG: Request out: /wm/preference-list-->1323600562085/1
 params: {"locale":"en-us","timeZone":"Europe/Dublin"}
Sun, 11 Dec 2011 10:49:44 GMT: DEBUG: willReceive: Status:500, Request:/wm/preference
Sun, 11 Dec 2011 10:49:44 GMT: DEBUG: <-- Response 7: 500 (4248ms), headers: Content-Type=text/html body: (empty)
Sun, 11 Dec 2011 10:49:44 GMT: DEBUG: Request in: /wm/preference-list-->1323600562085/1,500,4249ms
Sun, 11 Dec 2011 10:49:44 GMT: DEBUG: ServerPreferencesDataSource.retrieveResponse error = -1/500/guid=serverPrefsGuid
Sun, 11 Dec 2011 10:49:44 GMT: ERROR: CoreMail handled error 13002 before exiting Mail

Spent at least 40 min talking to apple support, to sort it out. luckly not at my cost. After trying lots of things and speaking to a higher grade support person I was given a temp password which did the trick. I then was able to reset that with my own password.
The impression i got was no one knowns what the problem is and resetting the password at the apple end works. Not sure if you would be able to self fix.

Is there anywhere I can find the Adobe Captivate 3 software? I have my license key, but not the software itself.

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I have 2 gmail accounts can get to one but not the other

ihave 2 gmail accounts can only access one. when i go to gmail.com it takes me to my originalemail automatticly. i have no option to enter my other account.

Clear the cache and cookies only from websites that cause problems.
"Clear the Cache":
*Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
*http://kb.mozillazine.org/Cookies
*https://support.mozilla.org/kb/Deleting+cookies
If clearing cookies didn't help then it is possible that the cookies.sqlite file that stores the cookies got corrupted.
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I am new to Firefox and was trying out the customizing tabs feature. I now have three tabs available but not the original tab that came with Firefox, just the three I added. How do I restore the original tab?

<blockquote>Locking duplicate thread. 
Please continue here: [/questions/833800]</blockquote>
I am missing the tab that came with Firefox when I downloaded the software.

<blockquote>Locking duplicate thread. 
Please continue here: [/questions/833800]</blockquote>
I am missing the tab that came with Firefox when I downloaded the software.

TS1741 I can get my iTunes music on my remote app, but not the actual remote??? Can anyone help?

I am trying to use my remote app to browse through my Apple TV, but all I can get in home sharing is iTunes ( my music). Can someone help. Thanks
Sgarbo

the app "remote" when accessing your music, actually gives you listings. When you are using with Apple TV, it acts only as a good old remote control. You control the screen, in stead of the little silver remote that came with the unit. But there is no listings, simply a control device.

HT5037 Why doesn't my iphoto open now after the upgrade?... big bummer!

Why doesn't my iphoto open now after the upgrade?... big bummer

Because something is wrong? Really, with the amount of information you supply what else are you hoping for?

Why doesn't my camera open from the lock screen after I updated to 5.1

Why doesn't my camera open in lock screen now that I have 5.1?

you have to slide the camera app up. then the camera will open.

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Long shot.
Do a backup.
Quit the application.
Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Select Library. Then go to Preferences/com.apple.Safari.plist. Move the .plist to your desktop.
Restart, open the application and test. If it works okay, delete the plist from the desktop.
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Thanks to leonie for some information contained in this.

HT1349 Why doesn't the video open on the iTunes turorials? I get the voice, but not the video.

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