HT1386 Hi there, i have an ipod that has locked up due to children playing onit and putting a password that they can't remember. itunes won't sync with it as it does not recognise the ipod. Does anyone know how i can unlock this ipod? cheers.
Hi, i have an ipod touch that has been locked out. Children were playing with it and now have forgotten the password. I have red screen that says to connect to itunes. itunes won't open because the message comes up saying the ipod is locked with a password. Also, this is not the computer that this ipod was last synced with. Can someone help me open this please. Cheers.
Place the iPod in Recovery mode and then connect to your computer and restore via iTunes.
Similar Messages
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I got a new iphone 4 today. I have updated my itunes to the latest update but my itunes won't sync with my iphone. Does anybody know why this might be?
Also, See Here for Getting Started...
http://www.apple.com/support/iphone/getstarted/
iPhone User Guide -
How do I facetime with the same email address on the Apple product?
The iphone identification should be its phone number, for other devices, such as ipad, ipod, imac you must generate a new e-mail address for each. You can do this by using Yahoo mail, google mail, or perhaps the e-mail system that your internet service provider offers. The point is, each unit needs its own id.
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my ipod 4g was working fine until i locked the screen but when i tried to turn it back on the screen stays black and its been 3 days. Does anyone know how i could fix this?
- Charge the iPod for half an hour. Then reset the iPod:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- if still not working, connect to your computer. If iTunes sees the iPod, restore the iPod.
- If still problem, place the iPod in recovery mode and then try to restore the iPod. For recovery mod see:
iPhone and iPod touch: Unable to update or restore -
I am trying to update my iphone 3GS software but itunes just says that this is the current version of itunes, it does not see the phone update - anyone know how to get the phone updated?
Mike
I have done that and it is through pressing that update, which tells me that there is anew version of iphone software, that the prompt comes telling me that this is the current itunes? -
I recently changed my apple ID but my previous apple ID is associated with my icloud account. I'm setting up my new iphone 6 and cannot complete the set up until I can sync my icloud account. Does anyone know how to change the icloud id?
Do the following:
Make sure you are signed into iMessage and FaceTime with your current ID. If they are signed into the old ID, go to Settings>Messages>Send & Receive and Settings>FaceTime, tap the ID, sign out, then sign back in with your current ID.
Then temporarily recreate the old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. (You should not have to verify the old email account so it doesn’t matter if you no longer have access to it.) Now go to Settings>iCloud, turn off Find My iPhone and enter your current password when prompted (even though it prompts you for the password for your old ID). Then go to Settings>iCloud, tap Sign Out and choose Delete from My iPhone when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address back to the way it was. Now you can go to Settings>iCloud and sign back in with your current iCloud ID and password (your data will download back to your phone). -
iTunes could not connect to iTunes store. An unknown error occurred (-3212) - Does anyone know how to fix this? I've tried alot of solutions and nothing seems to be working at all
Each time I try to connect to the iTunes store, this has popped up. I googled error (-3212) and also followed the steps on iTunes support. I downloaded the new itunes and chose "repair files" all to no prevail. I use iTunes on a daily basis and bought and iTunes card 2 weeks ago which I now cannot use. Does anyone know how to fix this?Just in case, let's try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.) -
Please help! We got a used Mac Mini and we don't have the former owner's password, so we can't install anything like flash player. Does anyone know how to get around this? I don't know how to wipe the hard drive, and the support online doesn't seem to work.
As posted previously:
Reinstall OS X without erasing the drive
Do the following:
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
If installing Leopard the process is similar in some respects. If you wish to begin anew then after selecting the target disk click on the Options button and select the Erase and Install option then click on the OK button. To install over an existing system do the following:
How to Perform an Archive and Install
An Archive and Install will NOT erase your hard drive, but you must have sufficient free space for a second OS X installation which could be from 3-9 GBs depending upon the version of OS X and selected installation options. The free space requirement is over and above normal free space requirements which should be at least 6-10 GBs. Read all the linked references carefully before proceeding.
1. Be sure to use Disk Utility first to repair the disk before performing the Archive and Install.
Repairing the Hard Drive and Permissions
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger, Leopard or Snow Leopard.) After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer. Now restart normally.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Do not proceed with an Archive and Install if DU reports errors it cannot fix. In that case use Disk Warrior and/or TechTool Pro to repair the hard drive. If neither can repair the drive, then you will have to erase the drive and reinstall from scratch.
3. Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When you reach the screen to select a destination drive click once on the destination drive then click on the Option button. Select the Archive and Install option. You have an option to preserve users and network preferences. Only select this option if you are sure you have no corrupted files in your user accounts. Otherwise leave this option unchecked. Click on the OK button and continue with the OS X Installation.
4. Upon completion of the Archive and Install you will have a Previous System Folder in the root directory. You should retain the PSF until you are sure you do not need to manually transfer any items from the PSF to your newly installed system.
5. After moving any items you want to keep from the PSF you should delete it. You can back it up if you prefer, but you must delete it from the hard drive.
6. You can now download a Combo Updater directly from Apple's download site to update your new system to the desired version as well as install any security or other updates. You can also do this using Software Update. -
I just updated the software on my iPhone to the ios5. I've gotten everything to synce but my ringtones. Does anyone know how to get my ringtones from my iTunes onto my iPhone???
Try this thread > http://www.mac-forums.com/forums/ios-apps/253296-ios-5-not-syncing-purchased-rin gtones.html
edit by: cs -
When I got my new iPhone and was trying to switch everything over I accidentally set up a new icloud account with one email and had one on my old iphone with another account. Does anyone know how I can merge the two accounts?
You cannot merge Apple IDs but you can go to Settings > iCloud and 'Delete Account'. When prompted to turn off documents and data, choose the only option which is Delete from my iPhone, but on the other prompt for Contacts, Calendars, etc you can choose 'Keep on my iPhone' Then once the Account is Deleted form the iPhone, log back in with the correct Apple ID and choose Merge when prompted. This will merge your data from this iPhone with that iCloud account effectively putting your devices on the same account.
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I no longer have access to my icloud email and don't know the answers to my security questions. Does anyone know how to work around this to reset my icloud ID without losing my info? I haven't backed up in a year because of this.
You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(123381) -
Aperture 3.1.2 When exporting files to Finder is creating a folder for each file, that means export 200 files is creating 200 folders for each files. Does anyone knows how to fix this. Thanks
No. This is NOT true. I've been battling with this for a couple hours.
I choose Export>Versions
choose
Subfolder Format: Project Name
no custom subfolder
Name Format: Current Version Name.
Aperture creates project folders for each image and names them Projects1, Projects2, Projects3 etc.
To be sure, I have no project named Projects
x
This particular Aperture library has 16 projects. you can see in the screen grab it's created more than 30 folders
If I uncheck the Subfolder, that is say NONE, I just get images and images and images, not in their project folders (of course, because I've said NONE, so why would it put them in project folders?)
I just want to export the entire library and have the versions placed in folders named by the projects from which they came.... ez enough, no? -
Just purchased and installed lightroom 5 and the update. Upon attempting to import photos received "AgCreativeCloudUtils" message. Does
anyone know how to move past this.
thanksWithout proper system info and other technical details nobody can tell you much. This could be something to do with the sync features, so as a start turn that stuff off.
Mylenium -
I use a two button mouse with my Mac Book Pro. It works fine, but after installing Lion, the mouse wheel goes in reverse of what it did (rolling the wheel towards your palm goes up not down the page). Anyone know how to fix this?
First sentence in OPs question:
I use a two button mouse with my Mac Book Pro
I guess the track pad settings would look similar to my screen shot?
Regards,
Colin R. -
My daughter and I both have an iphone 4, she can no longer send me msgs, it is showing as delivered on her phone, the wee bubble shows on mine to show she is replying to me but i am not getting the msgs, help, anyone know how to fix that? Thanks x
Apple is having server issues, they hope to have it resolved in 24 hours.
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