HT1386 I am trying to restore my playlists but it tells me that some files can't be found, how do I fix that?

I am tryng to create a new playlist but some of the songs on the cloud have an explanation point next to them and they won't import.  How can I fix this?

It appears that something happened to yur computer/iTunes files.  It happens sometimes.  To recovery:
- Import the old music into the current iTunes library
- Make sure all the apps are also in the library
- If in the USA and therplaces where iCloud has benn released you can redownload most iTunes puchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
- You can always redownload apps at no additional cost as long as you are singned into the same iTunes account the originally purchased them.
- After all the suff in in the iTunes library, make a backup of the iPod by connecting the iPod to the computer and right clicking on the iPOd under Devices in iTunes. 
- Restore the iPod from backup and restore as necessary.

Similar Messages

  • When I am trying to burn my playlist, there is an error message that says "cd/dvd software not found"  How do I fix this?

    When I am trying to burn my playlist, there is an error message that says "cd/dvd software not found"  I can burn in windows media but not itunes.  I have tried to uninstall and reinstall itunes but it still does not work.  Please help!!

    I ran the diagnostics check and this is the message:
    Microsoft Windows Vista Home Basic Edition Service Pack 2 (Build 6002)
    Dell Inc. Inspiron 1525
    iTunes 10.7.0.21
    QuickTime 7.7.3
    FairPlay 2.2.19
    Apple Application Support 2.3
    iPod Updater Library 10.0d2
    CD Driver 2.2.3.0
    CD Driver DLL 2.1.3.1
    Apple Mobile Device 6.0.0.59
    Apple Mobile Device Driver 1.57.0.0
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.6.502
    Gracenote MusicID 1.9.6.115
    Gracenote Submit 1.9.6.143
    Gracenote DSP 1.9.6.45
    iTunes Serial Number 00C4AB4403487290
    Current user is not an administrator.
    The current local date and time is 2012-12-05 23:52:38.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is not supported.
    Core Media is supported.
    Video Display Information
    Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
    Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
    **** External Plug-ins Information ****
    No external plug-ins installed.
    The driver AFS.SYS is installed on the system.
    iPodService 10.7.0.21 is currently running.
    iTunesHelper 10.7.0.21 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.

  • Trying to restore my iPad2 but it says "turn off Find my iPad" on your device.How its possible since my iPad is in Safe Mode

    trying to restore my iPad 2 but it says "turn off Find my iPad" on your device.
    How its possible to turn it off since my iPad is in Safe Mode

    What do you mean by 'safe mode', do you mean that it's in recovery mode ? You should be able to log into your account on http://www.icloud.com and remove the iPad from the Find My iPhone section of your account

  • Im trying to connect to icloud but it says my email is already associated with another account, how do i fix this?

    Im trying to connect to icloud but it says my email is already associated with another account. It shouldnt be, how do i fix this?

    Contact Apple for assistance by going to https://expresslane.apple.com ; click ‘More Produces & Services’. In the next page select ‘Apple ID’, and then 'Other Apple ID Topics’, then ‘The topic is not listed’.  Tell the person who answers it is an issue related to your Apple ID and you shouldn't be charged for the call.

  • Can not sync iPhone 4 since upgrading to latest software release.  Keep getting a message that required file can not be found.  I've tried restoring several times.  I am using  Mac PC with the latest software release.

    My iPhone 4 will not sync since upgrading to latest software release.  I keep getting the error message "required file cannot be found".  I've tried restoring several times with no success.  I am using a MacPro notebook with the latest software release.

    My iPhone 4 will not sync since upgrading to latest software release.  I keep getting the error message "required file cannot be found".  I've tried restoring several times with no success.  I am using a MacPro notebook with the latest software release.

  • Trying to setup an email, but won't verify it says the server is not trusted how do i fix this?

    Hi,
    I wonder of anyone can help me, I am trying to setup an email account on my IPhone 4 but the accoutn won't verify. I get to the point where is says continue, cancel and details. Under the details section it gives me the error message that the server is not trusted. I am not sure what this means but I have been looking online and I think it is something to do with the primary certificate or something along those lines although I don't completely understand what that means, I hope someone can help as this is driving me crazy.
    Thanks
    Emma

    That message usually means that the server's Certificate has expired. You can just tap Continue and it should connect. It's a warning that you may not be connecting to the server you think you are. But if you are sure it is the right one just click Continue.

  • Please help. I do not have the "burn playlist option when I am on itunes. I have a playlist, but no matter what I do, I can not figure out how to burn it. There are no burn options anywhere

    I can not burn my playlist. Everyone keeps talking about this magic "burn playlist, or "burn cd option, but I can not find it anywhere. I have a playlist ready to go and a cd in, and ready to burn. I am at a loss for what I am not doing, or missing. Please help

    Those are the instructions for your computer's iTunes (i.e. using the Store menu at the top of your computer's iTunes and selecting 'View My Account' on it). If you are doing it on your iPad then are you following the instructions for iOS devices :
    To unhide your purchases
    Depending on the content type, open the App Store, iBooks, or iTunes Store on your device.
    Scroll to the bottom of the main page.
    If you're not already signed in, tap Sign In.
    Tap your Apple ID name, then tap View Account.
    Scroll down on the Account pane, and tap Hidden Purchases.
    Locate the item you would like to unhide then tap the Unhide button.

  • HT3702 Trying to purchase a book and it keeps saying your apple account has been disabled. How do I fix that

    Trying to purchase a book. Get a pop up screen that says "your Apple ID has been disabled". How can I fix that

    You might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
    You might then need to log out of your account on your iPad by tapping on your id in Settings > iTunes & App Store and then log back in so as to 'refresh' the account on it.
    If that doesn't fix it then you might need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • Im trying to install photoshop trial but says im running an operating system photoshop no longer supports how do i fix this?

    i keep receiving an error message that says im running an operating system photoshop no longer supports. how do i fix this asap?

    First check to see if your system meets the requirements or not.  If not then see about getting a new system.
    Photoshop - http://helpx.adobe.com/photoshop/system-requirements.html

  • HT1451 I am trying to restore my playlists that disappeared yesterday. I have followed these instructions but when I get to step 7, I can't find File Library Import playlist. What am I missing?

    I am trying to restore my playlists that disappeared yesterday. I have followed the instrutions on the support page but when I get to step 7, I can't find File>Library>Import Playlists. What am I missing?

    I suspect the menus have changeed slightly since that document was written...
    Empty/corrupt library after upgrade/crash
    Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping.  Note that in iTunes 11 an "empty" library may show your past purchases with links to stream or download them.
    In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
    Alternatively, depending on exactly when and why the library went missing, there may be a more recent .tmp file in the main iTunes folder that can be copied & renamed as iTunes Library.itl to restore the library to an earlier state. Look for a recent .tmp file that is similar in size to the .itl files in the Previous iTunes Libraries folder. If it has happened repeatedly you may want the earliest such file generated since the last iTunes upgrade.
    If applicable, see iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
    When you get it all working make a backup!
    Should you be in the unfortunate position where you are no longer able to access your original library, or a backup of it, then see Recover your iTunes library from your iPod or iOS device.
    I've noticed more of these missing library posts of late and a common factor to most since I started asking is AVG Anti-Virus. It seems in some cases it might be at least part of the reason why the library file disappears. Try excluding the iTunes folder from any AV scanning process.
    tt2

  • TS3694 I am trying to restore my ipad2 but i have the error message "The IPAD could not be rerstored. The device cannot be found"

    I am trying to restore my ipad2 but i have the error message "The IPAD could not be rerstored. The device cannot be found"
    Can anyone help me?

    Are you using the latest version of iTunes?
    iPad: Unable to update or restore
    http://support.apple.com/kb/ht4097
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    http://support.apple.com/kb/TS3694
    If you can’t update or restore your iOS device
    http://support.apple.com/kb/ht1808
    iPad not appearing in iTunes
    http://www.apple.com/support/ipad/assistant/itunes/
    iOS: Device not recognized in iTunes for Mac OS X
    http://support.apple.com/kb/TS1591
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    iTunes for Windows: iTunes can’t contact the iPhone, iPad, or iPod software update server
    http://support.apple.com/kb/ts1814
    iTunes for Windows: Device Sync Tests
    http://support.apple.com/kb/HT4235
    IOS: Syncing with iTunes
    http://support.apple.com/kb/HT1386
    Apple - Support - iPad - Syncing
    http://www.apple.com/support/ipad/syncing/
    iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
    http://support.apple.com/kb/ts4062
    iOS: “Not enough free space” alert when trying to sync
    http://support.apple.com/kb/ts1503
    You may need to delete iTunes on your computer and then reinstall.
    How To Completely Uninstall and Remove All Traces of iTunes
    http://zardozz.com/zz/2008/04/how-to-completely-uninstall-and-remove-all-traces- of-itunes.html/
     Cheers, Tom

  • I tried to restore my iphone but when it was restoring it said a problem occurred and now it just shows the itunes symbole and its telling me to connect to it but when i try to it  doesnt show up on my computer

    i tried to restore my iphone but when it was restoring it said a problem occurred and now it just shows the itunes symbole and its telling me to connect to it but when i try to it  doesnt show up on my computer

    Hi there starbaeza,
    You may find the information in the article below helpful.
    iOS: Forgotten passcode or device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    -Griff W. 

  • I am trying to restore my phone but everyone I go to do it, it goes to Update which takes 2 and a half hours, and everytime it fails. Ive tried four times now. I'm trying to restore because it says my memory is full, when it is not. I'm so frustrated.

    I am trying to restore my phone, but when i go to do it on iTunes, it Updates to 4.3.3 however everytime the 2 and a half hour update finishes, it FAILS. So the update fails, and the restore fails. Its happened 4 ties.
    Im trying to restore my phone, because it says my memory is full when its not and an online solution says to restore. I cant restore because it wont let me update.
    Im so frustrated, i cant take any pictures, download any music or apps, and its really getting me down. Please can someone help.

    This error generally indicates a hardware failure.  Bring the phone to Apple for evaluation.

  • Replacement iphone - trying to restore from backup, but iOS v 6 running and won't update from recent backup

    Replacement iphone - trying to restore from backup, but iOS v 6 running and won't update from recent backup. How do I ensure I get all my photos etc onto new phone?
    Thanks

    If you're old phone that was repalced was a higher version of iOS, it wont be able to restore. Update your iPhone to the lastest iOS 7.0.4 and try to restore it then.

  • My iphone 4s is saying NO SERVICE.I tried to put it on airplane mode,tried to reset the network setting and also tried to restore my phone but none of the above things worked.Do you guys have any idea what should i do now?

    My iphone 4s is saying NO SERVICE.I tried to put it on airplane mode,tried to reset the network setting and also tried to restore my phone but none of the above things worked.Do you guys have any idea what should i do now?

    Hi sunnylordz,
    Thanks for using Apple Support Communities. Based on what you stated, it sounds like you have no service on the iPhone. It looks like you have already done some troubleshooting. There is one step you did not mention trying that i think is worth trying. 
    If you see No Service in the status bar of your iPhone or iPad - Apple Support
    Remove the SIM card. If the SIM card is damaged, worn, or bent, or if it's too big or small for the SIM tray, contact your carrier for a new one. Then reinsert the SIM card.
    Cheers,
    Mario

Maybe you are looking for