Replacement iphone - trying to restore from backup, but iOS v 6 running and won't update from recent backup
Replacement iphone - trying to restore from backup, but iOS v 6 running and won't update from recent backup. How do I ensure I get all my photos etc onto new phone?
Thanks
If you're old phone that was repalced was a higher version of iOS, it wont be able to restore. Update your iPhone to the lastest iOS 7.0.4 and try to restore it then.
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Sir, yesterday I'm trying to purchase an app but there is some problem and 300 bukes dedeticted from my account , why?
This is primarily a user-to-user support forum. You can report a billing problem at https://reportaproblem.apple.com or contact iTunes support at https://getsupport.apple.com/Issues.action
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i have purchased cycloramic aap from itunes but it was not download and 60 INR. debited from account. i have tried two time both time same problame...
what are you doing?
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I did an update called for on the "Settings". After a while it switched to a picture of a cable from the bottom to an iTunes logo, and won't move from there. What to do?
Do as the picture suggests. Connect your iPad to iTunes using the supplied USB cable.
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New email on iphone 6 IOS 8 is delayed and won't update until you lauch the email app
New email that is received on an iphone 6 (IOS 8) doesn't update # until you actually launch the email app. At that time the new email badge updates and VIP notifications are activated. How do I correct this so that it updates immediately as email is received.
Hi Georgiegog,
If you are not getting updates in Mail until you launch the app, you may want to check in Settings to make sure that Push delivery is active, as noted on this page:
Mail settings - iPhone
Regards,
- Brenden -
Forgot passcode to iPad. Has not been connected to itunes. Tried to erase from "find my phone". But it is offline. Tried to restore it. But itunes said it couldn't because it had a passcode. How do I fix this?
Them try:
Placing your device into recovery (DFU-Device Firmware Upgrade) mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
until the red slider appears, then slide the slider. Wait for the device to turn off.
* If you cannot turn off the device using the slider, press and hold the
Sleep/Wake and Home buttons at the same time. When the device turns off,
release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the
device. The device should turn on. Note: If you see the battery charge warning,
let the device charge for at least ten minutes to ensure that the battery has some
charge, and then start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
When this screen appears you can release the Home button:
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
If you have a problem getting into recovery mode then try: RecBoot: Easy Way to Put iPhone into Recovery Mode.
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information. -
My iPhone 4 crashes very often (3-4 times per day) and sometimes (2-3 times per month) all my apps disappear and I have to restore them with iTunes. I downloaded all the system updatings and I also tried to restore my device, but I still have this issue
If you haven't already, try restoring your iPhone as a new device, not from a backup, and with only the apps Apple includes. Then see if the problems persist. It's possible that a corrupted file on the iPhone is causing the problems, and that could perhaps be coming back onto the iPhone if you're restoring using a backup. Problems with an app could also be causing problems. If the problems persist after restoring the iPhone as "new", then you almost certainly have a defective iPhone and will need to contact Apple for servicing.
If the problems go away after restoring the iPhone as "new", then you can start putting your other apps back on and see if the problems reappear; if they do, you probably have a badly-coded app.
Regards. -
My iPad Mini iOS7 is showing only Apple Logo which happened during software update. I tried to restore using iTunes but it asking me to response from iPad. But my ipad only shows apple logo. How can i response? How to solve this problem?
FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. You must follow step 1 to step 4 VERY CLOSELY.
3. Repeat the process if necessary. -
i downgrad my iphone from ios5 to ios 4.3.3 and after restoring the ios 4.3.3 i fixed all itunes error but after that my i phone screen turned off and the apple logo didnt shows up any more what ever i did my iphone model 4 gsm and fyi i try all the ways to turn it on but it didnt sucsses
roaminggnome
thanks for helping but i didnt know that is the downgrade is forbidden and i ask for help and u didnt help me so i just want to thank u for telling me that is the downgrade is forbidden >>> but now i didnt have i phone any more so thank u so much again >>>> -
My iphone 4s is saying NO SERVICE.I tried to put it on airplane mode,tried to reset the network setting and also tried to restore my phone but none of the above things worked.Do you guys have any idea what should i do now?
Hi sunnylordz,
Thanks for using Apple Support Communities. Based on what you stated, it sounds like you have no service on the iPhone. It looks like you have already done some troubleshooting. There is one step you did not mention trying that i think is worth trying.
If you see No Service in the status bar of your iPhone or iPad - Apple Support
Remove the SIM card. If the SIM card is damaged, worn, or bent, or if it's too big or small for the SIM tray, contact your carrier for a new one. Then reinsert the SIM card.
Cheers,
Mario -
Recently I erased an iPhone 3 so that it could be passed on and used by someone else, using the erase all content and settings feature. This has killed my iPhone and it is now stuck on the Apple logo. I have tried a restore in iTunes but recovery fails. This is not a jailbroken iPhone. Anyone have any suggestions on how to proceed?
If you haven't already tried, see if you can force it into recovery mode to restore it:
http://support.apple.com/kb/ht1808. If that doesn't work, the last thing you can try is to put it in DFU mode to restore it: https://discussions.apple.com/thread/2648467?threadID=2648467&tstart=0. -
I restored my iPad 2 from the iTunes backup but my music, audio books and iBooks are all missing. It seems only the Apps were restored and settings. Anyone else had this problem?
Oh and the bizarre thing was that when I opened iBooks for the first time after the restore it showed all the books in the open collection and then they vanished in front of my eyes!
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I have an iPhone and just goy I pad but no computer I'm trying to synch them together but having trouble with iCloud and I can't seem to subscribe for iTunes match from either devise
You first have to subscribe to iTunes Match through iTunes on your computer and have your music library in iTunes uploaded/matched before you can enable it on your iOS devices (see http://www.apple.com/itunes/itunes-match/). Without a computer you won't be able to use iTunes Match.
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Ipad won't start; trying to restore thru itunes, but get the message - can't restore because ipad is not set up. It was set up and has been in use for about a year. What do I do now?
I Have seen people report this issue when they try to sync their devices but in never seen it when trying to restore an unresponsive iPad. I would sguggest trying recovery mode now.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
This procedure will totally erase the iPad so I hope that you have a backup that you can restore from....assuming that it works, that is. -
my iphone wonbt charge let it die but now it wont charge and it did the same thing after i restored it
Resetting the Logic Board
Resetting the logic board can resolve many system problems. Whenever you have a
unit that fails to power up, you should follow this procedure
before replacing any modules.
1 Unplug the computer.
2 Press the Power On button on the front of the unit.
3 Open the side access panel.
4 Remove the battery from the logic board.
5 Wait at least 10 minutes before replacing the battery.
6 Make sure the battery is installed in the correct +/-
direction.
7 Reassemble the computer and test the unit.
Cheers, Tom
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