HT1399 why can't i play certain episodes of a show i downloaded? it seems to be only the ones that have the cloud symbol beside it, and they're newly downloaded.

Please just help me understand why i can not play certain episodes of a show i downloaded. it's snapping me.

Once you successfully add you iTunes library to iTunes Match, you go to Settings>iTunes & App Store on your iOS device and turn on iTunes Match. Your iTunes Match library will then appear on your iOS device.

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I have windows 8 and I have the most updated version of Itunes, my iphone 4s connects, but nothing plays from my itunes all items have the cloud next to it, and they are dithered out

I have windows 8 and I have the most updated version of Itunes, my iphone 4s connects, but nothing plays from my itunes all items have the cloud next to it, and they are dithered out

In the course of your troubleshooting to date, have you worked through the following document?
No content shows up in iTunes after updating

Why can I not play certain videos on ipad

Why can I play same videos on iPhone but not ipad

Here you go:
https://itunes.apple.com/us/app/euchre-3d/id364909474?mt=8

Why can I not play certain songs which I have just downloaded?

I recently download 10 new songs and only 3 of them work and play out load whereas the other 7 do not .If you tap them they only skip to the ones working.my new songs also do not appear on my laptop (not an apple product). Some of the non working songs have faded out the song title and artist.

Hi, drhalm.
Thank you for visiting Apple Support Communities.
This sounds like your music is not stored locally on the device and accessing your purchases in the cloud. There is a new feature in iOS 7 that shows all purchased music and requires and Internet connect to play this content. You can download any missing media via the steps in the first article below. If the media is located in your iTunes music library, you can sync the media from your Mac to your iPhone. If unfamiliar with the process, I have included the steps in the second article below.
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
iTunes 11 for Mac: Set up syncing for iPod, iPhone, or iPad
http://support.apple.com/kb/ph12113
Cheers,
Jason H.

HT4527 I transeferred my itunes to a new computer via external hard drive, however over 4000 plus songs have a ! mark beside it and they cannt be played as itunes states that the location can not be found. how do i fix this so all my music can be played.

Hi
I recently moved my itunes to a new computer by using a external hard drive.
However my itunes music is not all playable. over 4000 songs have a ! mark and when tried to be played or copied to ipod or iphone, it says that this song cannot be found and asks to locate it.
How do i fix this problem so that all my songs are available in itunes

It is probably best to start over. These are two possible approaches that will normally work to move an existing library to a new computer.
Method 1
Backup the library with this User Tip.
Deauthorize the old computer if you no longer want to access protected content on it.
Restore the backup to your new computer using the same tool used to back it up.
Keep your backup up-to-date in future.
Method 2
Connect the two computers to the same network. Share your <User's Music> folder from the old computer and copy the entire iTunes library folder into the <User's Music> folder on the new one. Again, deauthorize the old computer if no longer required.
Both methods should give the new computer a working clone of the library that was on the old one. As far as iTunes is concerned this is still the "home" library for your devices so you shouldn't have any issues with iTunes wanting to erase and reload.
I'd recommend method 1 since it establishes an ongoing backup for your library.
If you have an iOS device that syncs with contact & calendar data on your computer you should migrate this information too. If that isn't possible create a dummy entry of each type in your new profile and iTunes should offer to merge the existing data from the device into the computer, otherwise the danger is that it will wipe the information from the device.
If your media folder has been split out from the main iTunes folder you may need to do some preparatory work to make it easier to move. See make a split library portable.
Should you be in the unfortunate position where you are no longer able to access your original library, or a backup of it, then see Recover your iTunes library from your iPod or iOS device for advice on how to set up your devices with a new library with the maximum preservation of data. If you don't have any Apple devices then see HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store.
tt2

HT3500 why can't any of my apps on MAC Pro print to my HP Officejet 6700? The Print Test Page works and the HP utilities correctly work.

OS = 10.5.8
My Windows PCs and laptops work just fine

Processor = 2.4GHz Intel Core 2 Duo
Within seconds of selecting the disk and clicking on the install button the following error message comes up:
The installation failed.
An unknown installation error occurred.
The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.

Why can't I get certain songs off my iPhone??!

16 gig iPhone 4S, running iOS 7. I can't delete these stupid songs from the phone and no matter how many times I re-sync they don't go away!!

These are probably songs that you have either deleted in iTunes, or deleted from the phone that were synced to the phone at one time. This is how it determines to put the cloud symbol beside them. iTunes Match is that way as well. Of course, if you would have mentioned the cloud earlier, it would have ended earlier too. Glad you got it sorted.

For the first time, I downloaded a podcast in the podcast app by clicking on the cloud icon. Now, every single play button for all of my podcast episodes is grayed out. Why can't I play any of my podcasts any more?

For the first time, I downloaded a podcast in the podcast app by clicking on the cloud icon. Now, every single play button for all of my podcast episodes is grayed out. Why can't I play any of my podcasts any more?

Greetings Heather,
After reading your post, it sounds like you are experiencing an error with the Podcasts app. You may want to consider restarting the device first, and then resetting if that does not work. This article provides detailed instructions for Restarting, and Reseting:
Turn your iOS device off and on (restart) and reset
How to restart
Press and hold the Sleep/Wake button on the top of your device until the red slider appears. Then drag the slider to turn your device completely off.
After the device turns off, press and hold the Sleep/Wake button again until you see the Apple logo.
How to reset
You should reset your device as a last resort and only if you can't restart it.
To reset, press and hold both the Sleep/Wake and Home buttons for at least 10 seconds, until you see the Apple logo.
Thank you for contributing to Apple Support Communities,
BobbyD

Why can't I play a certain song on my iPad Mini when it was working the day before, but after syncing it to my iMac, it won't work on both my iPad and my iMac. Plz help

Why can't I play a certain song on my iPad Mini when it was working the day before, but after syncing it to my iMac, it won't work on both my iPad and my iMac. Plz help

Accidents happen, and apple can certainly assist you with replacement of said device. Most manufacters would tell you to buy a brand new retail unit, apple will charge you about half price for a replacement unit. I agree its unfortunate that it happend, but expecting a free replacement is just going to lead to disappointment

HT1338 Why can't I play youtube videos on macbook pro 10.7.4

Why can't I play youtube videos on macbook pro 10..7.4

death to my hometown wrote:
Why can't I play youtube videos on macbook pro 10..7.4
Do you have the latest Adobe Flash Player installed? If not then go to the Adobe site and download and install it.
Cheers
Pete

HT204382 Why can't I play a .MOV movie on my apple (MacBook Pro)?

My parents have been sending me little .MOV movies via email. But I can't play them on my MacBook Pro. I am however able to play them on my iPhone.
Why can't I play it on my computer?
This is the error msg I get: The document “IMG_0259.MOV” could not be opened. The movie is not in a format that QuickTime Player understands. You may need to install additional software to open this type of file.
Many thanks,
Mascha

I have the same problem. I make a video on my iPhone and email it to my webmail, can't open it on the MacBookPro, but can on my phone from my webmail. On the MacBookPro, a screen opens that displays the "Q" from Quicktime with a question mark on it. That's all I get!
Thought I didn't have quicktime, but since the computer comes with it and my updates are all up to date, it just doesn't make any sense. This has only started recently. The two videos in question are the longest (under 15 min but over 10) ones I've ever had. When I go to email them, it says they are too long but send them anyway.
I am perplexed. I really want to be able to watch them (or I wouldn't have made them in the first place) and just can't figure out what to do!!
Peggy

Why can't I find certain Pantone plus colors in Illustrator CS6 color books?

Why can't I find certain Pantone plus colors in Illustrator CS6 color books? For example I want to use PMS 2296C, but it is not coming up in the color swatch book in Illustrator.

Thanks!
I actually just came across the same thing in the meantime.
And it worked!
If you bought the physical Pantone books, there is a registration/serial number on the back. You can go to Pantone and register it (https://www.pantone.com/pages/MYP_myPantone/mypProductRegistration.aspx)
Then you're able to download the Pantone manager.
There are infact 336 new colors added to the Pantone Plus series. And this is where you need to get them. Once you have them, in Pantone color manager, you go to: File/Export/Adobe Illustrator/sRB. Then restart Illustrator.
Once you go back in, the new 336 colors are available!

Why can't I open certain screens with in a website?

Why can't I open certain tabs within a website?

Which tabs on what website?
Someone here could try on their iPad and let you know if it's working as expected.
~Lyssa

Why can't i play any of my music in my library or my home sharing music?

Why Can't i play any my music from my library or home sharing files?

Greetings Heather,
After reading your post, it sounds like you are experiencing an error with the Podcasts app. You may want to consider restarting the device first, and then resetting if that does not work. This article provides detailed instructions for Restarting, and Reseting:
Turn your iOS device off and on (restart) and reset
How to restart
Press and hold the Sleep/Wake button on the top of your device until the red slider appears. Then drag the slider to turn your device completely off.
After the device turns off, press and hold the Sleep/Wake button again until you see the Apple logo.
How to reset
You should reset your device as a last resort and only if you can't restart it.
To reset, press and hold both the Sleep/Wake and Home buttons for at least 10 seconds, until you see the Apple logo.
Thank you for contributing to Apple Support Communities,
BobbyD

Why can't I text certain people without iPhones on my iPod touch

Why can't I text certain people without iPhones on my iPod touch how do I text people on a different kind of phone please help!

Elitegate. The Whatsapp app is only compatible with iPhones. It will not install on any other device.
However, there are other texting apps like TexpPlus, Viber, Text Free that are compatible with later model iPods.

HT1399 why can't i play certain episodes of a show i downloaded? it seems to be only the ones that have the cloud symbol beside it, and they're newly downloaded.

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