HT1414 how the heck do you update software on Ipad2 ,their is no freakinmg apple menu with system preferences as suggested by support,re updated a gbame app Texas Holdem and lost game,deleted it and re downloaded game had no effect as all the other sugges

how thje heck do you update software on IPSDF2 ,as instructed to do by support Re Problem with Texas Holdem Game app,when I updated game I lost iot,an d all atytem,pts thus far except callimng direct to support,anmd updating software was tried.. Support says go to Apple menu,,their is no apple menu with preferences...I tried for hours to locate menu with no avaiilm...

They're probably telling you instructions based on a computer not an iPad. Different operating systems.
What you an run on the iPad comes from the app store, and that's where you to go update it. Tap on your app store icon, go to the updates tab and you'll see any applicable updates to your device.

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HT201514 i can't see the time capsule from airport utilities. i did follow "From the Apple menu, choose System Preferences. Choose View Time Machine. Set Time Machine to On if it is off. .....but i couldn't find the time capsule from airport utility.....

i did follow "From the Apple menu, choose System Preferences. Choose View > Time Machine. Set Time Machine to On if it is off "
. .....but i couldn't find the time capsule from airport utility..... why?

Are you using a new 802.11ac Time Capsule - the "tall" one - and are you still using Mac OS X 10.6.8?
You need OS X 10.7.5 "Lion" or later, or an iOS device, to configure an 802.11ac Time Capsule:
http://manuals.info.apple.com/MANUALS/1000/MA1645/en_US/airport_time_capsule_802 11ac_setup.pdf
See page 12.

Mac won't update software or access iTunes shop. Message comes up with 'not connected to the net. Check connections' error. I still have internet access. Changed my Apple ID but no result. Repaired permissions and re-installed operating system.

Mac won't update software or access iTunes shop. Message comes up with 'not connected to the net. Check connections' error. I still have internet access. Changed my Apple ID but no result. Repaired permissions and re-installed operating system.

It sounds like you may have multiple problems, but none of them are likely to be caused by malware.
First, the internet-related issues may be related to adware or a network compromise. I tend to lean more towards the latter, based on your description of the problem. See:
http://www.adwaremedic.com/kb/baddns.php
http://www.adwaremedic.com/kb/hackedrouter.php
If investigation shows that this is not a network-specific issue, then it's probably adware. See my Adware Removal Guide for help finding and removing it. Note that you mention AdBlock as if it should have prevented this, but it's important to understand that ad blockers do not protect you against adware in any way. Neither would any kind of anti-virus software, which often doesn't detect adware.
As for the other issues, it sounds like you've got some serious corruption. I would be inclined to say it sounds like a failing drive, except it sounds like you just got it replaced. How did you get all your files back after the new drive was installed?
(Fair disclosure: I may receive compensation from links to my sites, TheSafeMac.com and AdwareMedic.com, in the form of buttons allowing for donations. Donations are not required to use my site or software.)

I used my bank card to get gold on a game for my boyfriend and now it won't let me download games to my iPod it keeps coming up billing info required what do I do?

I used my bank card to get gold on a game for my boyfriend and now it won't let me download games to my iPod it keeps coming up billing info required what do I do?

You need to add a valid payment method to the account. An iTunes gift card can be added.

HT4623 I accidently disconnected to cord in the middle of updating software on my iphone4. it now has apple logo and blank loading line below. it will not do anything else. can't even switch off please help

I accidently disconnected to cord in the middle of updating software on my iphone4. it now has apple logo and blank loading line below. it will not do anything else. can't even switch off please help

Connect the iPhone to the compter you usually sync with
and use iTunes on that computer to do the restore.

I am in switzerland and would like to download movies to my iPad but all the movies available seem to be in German? How can i download movies in english?

I am in switzerland and would like to download movies to my ipad but all the available movies seem to be in german? How can i find the selection of the movies in english?

No, you need to be in the UK with a UK billing address on your account to use the UK store
You can try requesting that the English language versions be added to your country's store (you've checked to see if the film's description page says if it has alternative languages on it ?), but unless the film studio/rights-holder agrees to it then Apple won't be able to sell them there : http://www.apple.com/feedback/itunes.html

How in the heck are you supposed to drag songs

How in the heck are you supposed to drag songs from your music library to your device (iPhone or iPod) with the new iTunes? It was simple on the older version, but it isn't at all on this one. I'd appreciate any advice.

Thanks. It did help. Plus I don't feel like such an idiot for asking probably a simple question because somebody else asked the same thing.
Message was edited by: Mark T1

My iphone says I need 5.8 date and I've deleted everything and it won't update to IOS8 why????

I have an iphone 4s, and I've been trying to update my iphone to IOS8 and it keeps saying there is not data storage available, they need 5.8, and I have deleted everything and have more than enough for the update, why is it not working?? what can I do

For further help please check "Update your device using iTunes" section on below link:
Update your iPhone, iPad, or iPod touch iOS software
Hope it helps. Happy updating
And after completion of Update to iOS8, if you face any issue/difficulty/problem, please add to below discussion thread:
iOS 8 : Problems & Issues

I had this app call top face , then I Delete it and now u guys are still Charging me on my card.

I had this app call top face , then I Delete it and now u guys are still Charging me on my card.
<Personal Information Edited by Host>

Most of the people on these public forums, including myself, are fellow users - you're not talking to iTunes Support here. I've asked the hosts to remove your email address and phone nubmer from your post.
There are instructions on this page for managing and stopping auto-renewing subscriptions : http://support.apple.com/kb/HT4098

I have a MacBook that had Mcafee on it and went to great lengths to get it off. Unfortunately after running all the remove scripts and support from mcafee, in my console it still shows com.apple.launchd{1} with message (com.mcafee.virusscan.VshieldEPoint

I have a MacBook that had Mcafee on it and went to great lengths to get it off. Unfortunately after running all the remove scripts and support from mcafee, in my console it still shows com.apple.launchd{1} with message (com.mcafee.virusscan.VshieldEPointInterface[7881]) Exeted with exit code:1 Then the next line says will start in 10 seconds and it repeats endlessly.

Hi there,
You're running an old version of Safari. Before troubleshooting, try updating it to the latest version: 6.0. You can do this by clicking the Apple logo in the top left, then clicking Software update.
You can also update to the latest version of OS X, 10.8 Mountain Lion, from the Mac App Store for $19.99, which will automatically install Safari 6 as well, but this isn't essential, only reccomended.
Thanks, let me know if the update helps,
Nathan

HT5527 I HAVE OLD PHONES BACKED UP. how do i find the data and recover or delete dups and junk

I HAVE OLD iPHONES BACKED UP. how do i find the data and recover or delete dups and junk

You can't see the data inside the backup, and you can't restore just part of the data if that's what you're asking. To see the data you have to restore the entire backup.

I deleted my download folder by accident i waz moving it and it just deleted it and showed this smoke. i found it in my trash so put it on my dock then clicked on it and it shows preview?! plz help how do i get it back!!!

i deleted my download folder by accident i waz moving it and it just deleted it and showed this smoke. i found it in my trash so put it on my dock then clicked on it and it shows preview?! plz help how do i get it back!!!

You need to restore the folder using the (Put back) selection (CTRL click).

HT3916 My Adobe say's I have a damaged iTunes LP and when I delete it and redownload it I get the same message . How do I fix this

My Adobe say's I have a damaged iTunes LP and when I delete it and redownload it I get the same message . I have also lost several iTunes LP's since I purchased the iCloud Match this seriously annoys me. How do I fix this.

Hey Ancient Rocker,
If you are having issues with your purchased LP’s in iTunes, then the best way to get those back is to check in the previous purchase section of iTunes. The following article will take care of that part.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
If they do not show up then you can report the issue to iTunes.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
To report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase, follow these steps:
Find the email receipt for your purchase.
Click Report a Problem under the app that is having the issue.
When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
Click Report a Problem next to the item you are having an issue with.
From the Choose Problem dropdown menu, choose the appropriate issue.
Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
Click Submit to have your issue reviewed.
Regards,
-Norm G.

If my iphone was stolen and it is not turned on and I don't know for sure if I had findmyphone turned on in the settings can I still track it? P.S. it's a Verizon iphone 4

If my iphone was stolen and it is not turned on and I don't know for sure if I had findmyphone turned on in the settings can I still track it? P.S. it's a Verizon iphone 4

Unfortunately if the device is off or not connected or if FindMyiPhone isn't active you can't.

Since updating to OS7 the video app doesn't show any titles for movies I have downloaded on my iPad. Anyone have the same problem or a fix?

Since updating to OS7 the video app doesn't show any titles for movies I have downloaded on my iPad. Anyone have the same problem or a fix?

Many users have solved the problem by syncing several times; and if that doesn't work, perform a simple restore. Your titles will come back.

HT1414 how the heck do you update software on Ipad2 ,their is no freakinmg apple menu with system preferences as suggested by support,re updated a gbame app Texas Holdem and lost game,deleted it and re downloaded game had no effect as all the other sugges

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