HT1414 when i go to itunes, its says that i need my password to get onto itunes, what do i do?

when i go to itunes, it says that i need my password to connect, but i dont know it and my iphone is locked until i do so, what should i do? i dont even care if my data gets erased.

In regard to the iPhone...
If you cannot remember the passcode, you will need to Restore your device...
Connect to iTunes on the computer you usually Sync with and Restore...
http://support.apple.com/kb/HT1414
If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808

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HT1212 i did this instruction but its says that it can't contact ipad software update server, what should i do next please HELP ME

i did this instruction given by apple (ipad manual page129) about wrong password and when itunes done extracting softaware, its says that it can't contact ipad software update server, what should i do next? please HELP ME

If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1.3. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Tip 2 - If you're updating via wifi, place your iPad close to your router to preclude getting a corrupted download.
 Cheers, Tom

HT201210 i tried restoring my iphone and its saying that we are unable to continue with your activation. what do i do?

i tried restoring my iphone and its saying that we are unable to continue with your activation. what do i do?

This typically indicates a hacked/jailbroken/unofficially unlocked iphone.

HT1338 i've been getting an error when trying to play online games saying that i need to have the browser in 32 - bit mode. my browser is in 32 - bit mode but the msg keeps coming up and not running the game

i've been getting an error when trying to play online games saying that i need to have the browser in 32 - bit mode. my browser is in 32 - bit mode but the msg keeps coming up and not running the game

I dunno, that doesn't make any sense to me.
I just shut down and rebooted into the SnowLeopard partition and took a peek at the preference panes. There are only 3 that run in 32 bit only. They are all 3rd party, and none of the prefpanes are non Intel. Like I said, I have never owned a PPC machine. Anyhow, SnowLeopard doesn't even have an iCloud prefpane, or a combined mail, contacts, and calenders prefpane, and the ML security and privacy prefpane is all new as well. The software update prefpane is Intel and 64 bit in both SnowLeopard and Lion.
As to the triple boot, unless I'm totally mistaken, what I have here is, in essence, 3 seperate descrete computers in one box. All using the same hardware. but one at a time. I wouldn't know how to get more than one running at the same time, without using a virtual machine, even if I wanted to. (Which I don't) I do sometimes transfer files from one to another using the shared folder, but other than that, they do not interact. How could ML system preferences be trying to launch prefpanes from a totally different machine?

I have OS 10.6.8 and I've recently downloaded Mountain Lion (10.8.3)... when I try to install, it says that I need version 10.8 to continue... What do I do?

I have OS 10.6.8 and I've recently downloaded Mountain Lion (10.8.3)... when I try to install, it says that I need version 10.8 to continue... What do I do?

Open App Store and sign in with your Apple ID. Locate the Mountain Lion installer, purchase Mountain Lion, then download it. It's a 4 GB file. You have downloaded an updater.
Make Your Own Mountain/Lion Installer
1. After downloading Mountain/Lion you must first save the Install Mac OS X Mountain/
    Lion application. After Mountain/Lion downloads DO NOT click on the Install button.
    Go to your Applications folder and make a copy of the Mountain/Lion installer. Move
    the copy into your Downloads folder. Now you can click on the Install button. You
    must do this because the installer deletes itself automatically when it finishes
    installing.
2. Get a USB flash drive that is at least 8 GBs. Prep this flash drive as follows:
a. Open Disk Utility in your Utilities folder.
b. After DU loads select your flash drive (this is the entry with the mfgr.'s ID and size) from the left
      side list. Click on the Partition tab in the DU main window.
c. Under the Volume Scheme heading set the number of partitions from the drop down menu to one.
      Set the format type to Mac OS Extended (Journaled.) Click on the Options button, set the
      partition scheme to GUID then click on the OK button. Click on the Partition button and wait until
      the process has completed.
d. Select the volume you just created (this is the sub-entry under the drive entry) from the left side
      list. Click on the Erase tab in the DU main window.
e. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, check the
      button for Zero Data and click on OK to return to the Erase window.
f. Click on the Erase button. The format process can take up to an hour depending upon the flash
     drive size.
3. Locate the saved Mountain/Lion installer in your Downloads folder. CTRL- or RIGHT-click on the installer and select Show Package Contents from the contextual menu. Double-click on the Contents folder to open it. Double-click on the SharedSupport folder. In this folder you will see a disc image named InstallESD.dmg.
4. Plug in your freshly prepared USB flash drive. You are going to clone the content of the InstallESD.dmg disc image to the flash drive as follows:
a. Double-click on the InstallESD.dmg file to mount it on your Desktop.
b. Open Disk Utility.
c. Select the USB flash drive from the left side list.
d. Click on the Restore tab in the DU main window.
e. Select the USB flash drive volume from the left side list and drag it to the Destination entry field.
f. Drag the mounted disc icon from the Desktop into the Source entry field.
g. Double-check you got it right, then click on the Restore button.
When the clone is completed you have a fully bootable installer that you can use without having to re-download Mountain/Lion.
Note: The term Mountain/Lion used above means Lion or Mountain Lion.
As an alternative to the above (you still have to do your own download of Lion/Mountain Lion) you can try using Lion DiskMaker 2.0 that automates the process of Steps 2 through 4.

Itunes says that i need 10.5 to get the new iphone software, but i already have 10.5 itunes

itunes says that i need itunes 10.5 to get the new iphone software, but i already have 10.5 itunes. i cant seem to figure out how to get the new iphone software cause it keeps telling me to download updates, and then it does and update search and says im all updated.

I had a similar issue. I had to uninstall iTunes and then reinstall it. Assuming PC, you have to go to the control panel and use the uninstall applications tool. Then install it again. Worked for me.

I'm from Canada and I'm trying to use a app store 15 euros card in France. It says that I need to be in the French store, what can I do

Need to add credit in my app store with a 15 euros card. It says that I need to be in the French store. Im from Canada and right now Im in France.

You need a French store account to use a card from France. The cards are country-specific and cannot be used in another country.
If you qualify for an account, that is, have a credit card issued in that country and a physical mailing address there, you can switch to the French store from Settings > iTunes and App Stores > Apple ID > View Apple ID > enter your password > Country/Region to change stores.
Or you contact call the support staff for the stores at: http://www.apple.com/emea/support/itunes/contact.html and see if they can help out.

When I purchased my Mac I bought it with "pages" and "iPhoto" and "iMovie" installed, but when i try to update it says that I need to update from another account, but I have only had one Apple account, what can I do?

When I purchased my Mac I bought it with Apps installed, when I go to update them, it says I need to update on a different Apple account. I have only ever had one Apple account, what can I do? The Apps are iPhoto, iMovie, Pages, and Keynote. Thanks for your help. Looking forward to suggestions.

Please take each of the following steps until the problem is resolved.
Step 1
Follow the directions in this support article.
Step 2
Associate your Apple ID with your user account. Then sign in to the App Store with the same ID.
Step 3
Triple-click anywhere in the line below on this page to select it:
/Library/Caches/com.apple.appstore/adoption.plist
Right-click or control-click the line and select
Services ▹ Reveal
from the contextual menu.* A folder may open with a file named "adoption.plist" selected. If it does, move the file to the Trash. You may be prompted for your administrator password. Log out, log back in, and test.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combinationcommand-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.
Step 4
Contact Mac App Store Customer Service.

After updating to the new version of Firefox, then the Adobe update, when I startup firefox again it says that adobe needs my premision to do something then the GetPlus + (R) crashes. Why?

I just updated to the new version of Firefox, then updated the Adobe flash as suggested by Firefox, but when ever I open Firefox again it says Adobe needs my permission to do something then it says that the GetPlus + (R) has crashed and apparently Adobe never fully updates. Is this a huge problem? If so how do I fix it??
Thanks
== This happened ==
Every time Firefox opened
== I updated to the new Firefox, then updated the Adobe flash player as Firefox suggest.

Hi Charles,
You can just download the direct installer for Flash.
*Save this link to your computer: http://fpdownload.adobe.com/get/flashplayer/current/install_flash_player.exe
*Close Firefox
*In Control Panel -> Programs and Features, uninstall any Adobe Download Manager, GetPlus, or similar entries.
*Also uninstall Flash.
*Then run the install_flash_player.exe you downloaded earlier.
That should get Flash working again (check that it is listed under Tools -> Add-ons -> Plugins)
See also [[Managing the Flash Plugin]]

When I go into Firefox, it says that I need an update. I click on that and it takes me to another screen where there is a box to click for "download."

I have tried this a number of times on different days, and each time it ends up saying the file is corrupt (when I try to "run" it). What do you think is going on? And my anti-virus software tell me that the site it is coming from is not "verified." Is your software not verified?

I have tried this a number of times on different days, and each time it ends up saying the file is corrupt (when I try to "run" it). What do you think is going on? And my anti-virus software tell me that the site it is coming from is not "verified." Is your software not verified?

I'm trying to download a app but when I start the download it says that it needs verification required so i click continue so i click on it but it asked me to type in the password so i do it but it does not load the it asked me to sgin in again

i need help

Reset your Apple ID password, instructions here > Apple - My Apple ID
Then launch iTunes on your computer. Then from the menu bar click Store / View My Account / Edit Payment Information.
Make sure your billing information is correct including the expiration date for your credit or debit card and the security code then click Done.
Restart your iPod. Try downloading an app.
If you are using a credit balance from an iTunes gift card make sure there are sufficient funds to cover any purchases from the account area in the iTunes store.

TS3297 I can't buy gems in clash of clans and its saying that connect to apple support to get help

I want to buy some gems in clash of clans and I have no idea why is it stop me by saying connect to apple support to solve this issue

Can you tell us exactly what it said?

HT1212 I cannot remember my iphone passcode, and i reset it with my computer, but it still says that i need a passcode to get into it.

I just recently got an iphone and put a passcode on it and i forgot the passcode. So i went online and reset it and did what the website told me to do. But it is still requiring a passcode.

There are two things to try. If the first thing you try fails, try the next.
Two Button Reset.
This is the least likely to result in loss of data. Read that again, especially the phrase "least likley."
Unplug the iPad from the computer.
Press and hold both the home and the sleep/wake buttons (ignore the red slider) until you see the silver Apple logo.
When you see the logo, let both buttons go.
If this worked, you should see an icon instructing you to connect to iTunes. My guess is that the reset did not work.
DFU Restore
This will very likley result in loss of data.
Plug the iPad into the computer.
Ensure that it is running the latest version of iTunes and that it has access to the internet.
Press and hold both the home and sleep/wake buttons for exactly eight seconds.
Release only the sleep/wake button but continue to hold the home button for another five seconds.
Let go of the home button, then look at the computer screen for an instructional popup.
The popup should say "iTunes has detected a device in recovery mode. . .(etc)" Click accept to all boxes and let iTunes download and install all of the latest device Firmware and Software.
If no popup appears, repeat the above DFU instructions. If you 've never done a DFU, it may take about three attempts to get the timing right.

My ipad is locked saying that i need to back up icloud, but my laptop with my itunes on it needed to be wiped clean becuse of a virus. ive been trying to log into my itunes on my sisters laptop, but its still not working, has this happened to anyone else?

icloud isnt letting me open my ipad i need it and its saying that i need to back it up but i cant, please anyone help me with this its very frustrating

Reset it by holding the power and home buttons at the same time until you see the Apple logo, then release.

I bought a movie on iTunes and it keeps stoping the download saying that i need quicktime and my iTunes does not support it. i have already paid for the movie so what do i do to fix this

i just bought a movie on itunes. everytime the movie starts to download it stops and when i click on it it says that it needs quictime and my itunes does not support it. what do i do?

How to report an issue with Your iTunes Store purchase

HT1414 when i go to itunes, its says that i need my password to get onto itunes, what do i do?

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