HT1430 i am unable to swipe either to open the phone or turn the phone off to see if the phone will reboot itself . any suggestions

I am unable to swipe either to open the phone or turn the phone off to see if the phone will reboot itself . any suggestions

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I have 3 songs waiting to download for 3 days. I am unable to swipe to delete and I have rebulit my itunes libary which did not remove the songs from my phone. What do I need to do to get rid of these songs?

I have 3 songs waiting to download for 3 days. I am unable to swipe to delete and I have rebulit my itunes libary which did not remove the songs from my phone. What do I need to do to get rid of these songs?

Hi RadarCat16,
Welcome to the Apple Support Communities!
I know it can be frustrating when you are waiting for content to download to your iPhone from the iTunes Store. There are a few steps I would recommend in this situation. Please read over and follow the steps in the attached article.
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/HT1725
If your download was interrupted using your iPhone, iPad, or iPod touch
From the Home screen, tap the iTunes app.
For iPhone or iPod touch, tap More > Downloads. For iPad, tap Downloads.
Enter your account name and password if prompted.
Tap the blue download arrow to resume.
If you can't complete the download on your iOS device, you can download it in iTunes on your Mac or PC and then sync it to your iOS device. You can also transfer purchases from your iPhone, iPad, or iPod to a computer.
Have a great day,
Joe

I am unable to start my ipad1. It was OK then went blank. been on charge. won't start up. Any suggestions???

The ipad wnt blank and i am unable to get it started. Any suggestions out there???

Have you tried a reset ? Press and hold both the sleep and home buttons for about 10 to 15 seconds, after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot. Happened to me once, about 6 months ago, and a reset got it working again.

I am trying to add my Zimbra email to apple mail in Lion. No matter what I try i am either not able to connect to the server. I have the correct username, password, server address, act. But still no luck..Anyone got any suggestions? Im stumped

Have a Zimbra server at work for my work emails which I also use to recieve my emails on my Iphone. I have been trying to set up for email for our Zimbra server at work on my new Mac Mini's mail. I have server address, User Name, Password, and have tried all the various ways to set it up. On my Iphone 4 it is set up in the mail config as an exchange. I tried to copy the settings my iphone uses and imput them into the mail setup. Every time I have tried POP, IMAP, Exchange I get a message that it cannot connect to the server and I should check my connection to the internet. I kinda had a similar problem setting it up on my Iphone initially. I am starting to think that Apple is lacking when it comes to its native mail app. It has no problem registering my google email but for some unknown reason it wont take my work email through exchange. Really Scratching my head, any ideas?? Thanks again for taking the time to read.

I have yet to find an email server that does not work with Mail.app. Your solution will be to configure its ports and send/receive protocol according to the email server's requirements.
Try the Zimbra support forums. I found this excerpt from a relevant post:
http://www.zimbra.com/forums/users/46221-mac-mail-app-dont-work-outside-company. html
in which the following ports were suggested
ports 25, 465, and/or 487 to send mail.
port 143/993 to retrieve mail over IMAP

Just purchased a new PC. I transferred entire library to cloud, my itunes will open, I can see my library but will not play any music or download it to either my devices

I just purchased a new PC. I transferred my entire LIbrary to the Cloud, when I redownloaded my music onto my new PC, the itunes will not play music.

You need to download the music to your computer from icloud or copy it from your old computer or your backup copy of your old computer.
Download past purchases - Support - Apple
Not sure what you mean by "transferred my entire LIbrary to the Cloud"

TS1398 iPad unable to connect to Wi-Fi...while my other devices connect fine...any suggestions?

My iPad can no longer connect to Wi-Fi (anywhere)...at home, I get a message that says "Cannot scan for networks" -- and at my office...I get a message that says "Unable to join the network". Other mobile devices are connecting fine at both home and office. Any suggestions?

Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router (Auto is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

TS3899 I upgraded to IOS 6, I am unable to get into my Yahoo mail. It accepts pw, and pops up and tells me how many e-mails I have and then goes right back to the sign on screen. verified that I can get in from laptop & wireless is functioning.any sugges

I upgraded to IOS 6, I am unable to get into my Yahoo mail. It accepts pw, and pops up and tells me how many e-mails I have and then goes right back to the sign on screen. verified that I can get in from laptop & wireless is functioning.any suggestions?

Purplehiddledog wrote:
I do backup with iCloud. I can't wait until the new iMac is available so that I can once again have my files in more than 1 location without needing to rely solely on the cloud.
I also rely on iTunes and my MacBook and Time Machine as well as backing up to iCloud. I know many users know have gone totally PC free, but I chose to use iCloud merely as my third backup.
I assume that the restore would result in my ability to open Pages and Numbers and fix the problem with deleting apps, but this would also mean that if my Numbers documents still exist solely within the app and are just not on iCloud for some reason that they would be gone forever. Is that right?
In a word, yes. In a little more detail.... When you restore from an iCloud backup, you must erase the device and start all over again. There is no other way to access the backup in iCloud without erasing the device. Consequently, you are starting all over again. Therefore, it would also be my assumption that Pages and Numbers will work again and that the deleting apps issues would be fixed as well.
If the documents are not in the backup, and you do not have a backup elsewhere, the documents could be gone forever.

HT1212 Hi therde I was wondering if you could please help me with my Iphone 4s as it has frozen so i am unable to swipe to either power off or perform any function at all.

Hi therde I was wondering if you could please help me with my Iphone 4s as it has frozen so i am unable to swipe to either power off or perform any function at all.

RESET DEVICE
Hold down the Sleep/Wake button and the home button together until the apple logo appears (ignore the ON/OFF slider) then let both buttons go and wait for device to restart (no data will be lost).

Why am I unable to swipe driving direction on 5s map?

It keeps repeating and showing first point direction only...I am unable to swipe or select the later parts.
No swiping issue for ios7 iPad mini though.

There have been a number of posts about it over the last few days, and I can't hide or unhode things either - I assume that it's a problem at Apple's end.
If your phone is on iOS6 then it's not currently supported on that anyway, but until a few days ago you've still been able to do it via your computer's iTunes.

I have a Mac pro (10.7.5) and two PC's(windows 7). I am unable to ping either of PC through Mac. However Both PC's reply ping to each other and to Mac as well. Help me with this. Searched Internet. Cant resolve till now

I have a MB pro (10.7.5) and two PC's(windows 7). I am unable to ping either of PC through Mac. However, Both PC's reply ping made to each other and to Mac as well. Help me with this. Searched Internet. Cant resolve till now
Regards
MacIts.

Request timeout for icmp_seq 0
Request timeout for icmp_seq 1
Request timeout for icmp_seq 2
Request timeout for icmp_seq 3
Request timeout for icmp_seq 4
Request timeout for icmp_seq 5
Request timeout for icmp_seq 6
is the reply m getting.

Having problems emailing with iPhoto 9.2.1 on all my devices. Photos either do mot arrive or arrive as an unrecognized file type, or sometimes go straight through. Apple support has been unable to resolve. Does anyone have any suggestions???

Photos either do not arrive at all or arrive as an unrecognized file type, or sometimes go straight through. Apple support has been unable to resolve. Does anyone have any suggestions??? I am experiencing this on all my devices -- MacBookAir, iMac, both running most current version of Lion; iPad v1.0; and iPhone 4S

Turnmerv wrote:
Photos either do not arrive at all or arrive as an unrecognized file type, or sometimes go straight through. Apple support has been unable to resolve. Does anyone have any suggestions??? I am experiencing this on all my devices -- MacBookAir, iMac, both running most current version of Lion; iPad v1.0; and iPhone 4S
If you can not send from any of these devices then it has to be your e-mail service - the e-mail clients for OS X and for IOS 5 are totally different - the only common thread between all of these devices is your e-mail service
LN

In the icloud settings, i am told i need to accept the terms and conditions to use icloud, but when i try to do so, i get a message "unable to connect to server". This has been going on for a week. There is no problem with either my wifi or cellular conne

In the icloud settings, I am told I need to accept the terms and conditions to use icloud. However, when I click on "Terms and conditions", I get a message "unable to connect to server". This has been happening for a week now since I upgraded to iOS 7.06. There is no problem with my wifi or cellular connectivity, all other applications work perfectly. P.S.I have never used icloud before, but wish to do so now. How do I overcome this problem?

Have you turned the iPad off then back on? That often helps with problems.

I am unable to update either iTunes or iPhone or iPad or ipad2. After timing out I am instructed to check network setting and ensure connection is active. Connection is ok, all other downloads work ok as does iTunes and sync. Any suggestions?

I am unable to update software for iTunes, iPhone, iPad, or iPad 2. Installation times out and recommends I check network settings and the connection is active. It is There are no problems with other downloads/installs. iTunes, sync and devices work fine otherwise. Any suggestions?

Could you post your diagnostics for us please?
In iTunes, go "Help > Run Diagnostics". Uncheck the boxes other than Network connectivity tests, as per the following screenshot:
... and click "Next".
When you get through to the final screen:
... click the "Copy to Clipboard" button and paste the diagnostics into a reply here.

CRASH DURING INSTALLATION OF APPLICATION - UNABLE TO DELETE EITHER !!

Hi, I am presently very happy with iPhone 3G having upgraded from the original model yesterday...
I have one small problem, however, I have installed about a dozen or so applications from the the Apps store, about half using the iPhone and the other half from iTunes store on Mac.
Everything was fine, but one free application:- "Checkword" which I was installing on iPhone locked up during the "Loading: phase of installation and has sat doing nothing in spite of numerous re-sets of phone and connecting to iTunes.
I am unable to delete the App from the phone itself as this is not possible until installation is complete.
I am a little concerned as this means potentially "glitchy" software on Apps store or a bug within version 2.0 of iPhone software which allows partially installed software to "hang" and prevents subsequent deletion of "useless" icon.
I have even attempted to load the software via iTunes with the intention of over-writing onto phone, but iTunes indicates that I have already purchased the software and that I should "Check for purchases" from Store menu.
Performing this instruction produces "Unable to check for purchases. Unknown error occurred (-206).
This is only a small problem, but if this were to happen frequently iPhone users will have potentially dozens of unwanted half-installed apps left on their phones......
Any ideas Guys, Ian R

chiu,
What is the exact RPC error messages? See if these article helps and fits the bill.
http://consumer.installshield.com/kb.asp?id=Q0888
Jason

I cannot get the updates for ipad to download. when it gets ready to process the file an error message pops up saying the software was unable to download and the network timed out. any suggestions...

i am trying to update the software on my ipad from 4.2 to 4.3.3 but i cannot get it to download. I get an error message that says the software was unable to download because the network timed out. I have tried to download it 7 or 8 different times and still get the same message. I cannot restore the factory settings either. The same thing happens. Does anyone have any suggestions? It did this when trying to update to 4.2. I don't remember how we were able to get the software to update. Thanks.

Thank you King_Penguin! It worked beautifully. I had turned the firewalls off but not the antivirus. You are great! I am new to this apple community thing so it looks like I cannot mark your reply as "correct answers", but it was. Thanks a ton!

HT1430 i am unable to swipe either to open the phone or turn the phone off to see if the phone will reboot itself . any suggestions

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