HT1438 Who do I contact to repair broken screen (glass)?

To Whom It May Concern:
I've dropped my ipad and broken the glass. How do I get it repaired?
Bob Colia

Apple's Limited Warranty http://www.apple.com/legal/warranty/ for iPad excludes coverage for damage resulting from accident, disassembly, unauthorized service and unauthorized modifications.
Out-of-Warranty Service
If you own an iPad that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will replace (Apple doesn't repair) your iPad with an iPad that is new or equivalent to new in both performance and reliability for the Out-of-Warranty Service fee listed below. (The replacement will most likely be a refurbished iPad in a brown box, however, it has a new screen, back and battery.)
iPad model
Out-of-Warranty Service Fee
iPad mini
$219
iPad 3rd, 4th generation
$299
iPad 2, iPad
$249
A $6.95 shipping fee will be added if service is arranged through Apple and requires shipping. All fees are in US dollars and are subject to local tax.
Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPad that has failed due to contact with liquid may be eligible for out-of-warranty service. See http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
You may can get the iPad repaired at 3rd party repair sources for less $, however, any remaining Apple warranty will be voided.
iCracked - Broken iPhone, iPod or iPad
http://www.icracked.com/
iReVamp Electronics Screen Repair ($99)
http://www.irevampelectronics.com/ipad-2-broken-glass-screen-repair.html
iPad Repair & Screen Replacement Services
http://www.ifixyouri.com/16-ipad-repairs
RepairZoom iPad Repair
http://www.repairzoom.com/ipad-repair.html
Mission Repair
http://www.missionrepair.com/Apple_iPad_Repair_Services_s/431.htm
iGadgetResQ
http://www.igadgetresq.com/ipad-repair/
 Cheers, Tom

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HT1438 how to repair broken screen of i phone 5 from where do i buy te screen?

How much is the screen of iphone5 ?

As has already been explained by Tim
Apple does not repair any iPhones all are replaced either under warranty or at an out of warranty exchange price
Damage is NOT covered by the warranty
The price for an exchange iPhone 5 is Euros 229 over the counter
If you have an Apple Store in Vienna take there for service
If anyone else tampers with the iPhone it will void the warranty and Apple will refuse any future service on the iPhone
http://support.apple.com/kb/index?page=servicefaq&geo=United_Kingdom&product=iph one
pick Austria from the drop down country menu for all your service options

How much it will cost to repair broken screen

my macbook pro screen is broken, i hope you could help me. thanks

Check the Powerbookmedic and iFixit web sites for replacement parts and the installation instructions. You may find the price more attractive and replace it yourself provided that you are somewhat mechanically inclined.
Ciao.

Does AppleCare cover a broken screen( glass) on iPads?

Does AppleCare cover cracked screens on iPads

The standard 1-year Apple Care warranty only covers defects in materials and workmanship, not damage due to accidents.
Apple's Limited Warranty http://www.apple.com/legal/warranty/ for iPad excludes coverage for damage resulting from accident, disassembly, unauthorized service and unauthorized modifications.
Out-of-Warranty Service
If you own an iPad that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will replace (Apple doesn't repair) your iPad with an iPad that is new or equivalent to new in both performance and reliability for the Out-of-Warranty Service fee listed below. (The replacement will most likely be a refurbished iPad in a brown box, however, it has a new screen, back and battery.)
iPad model
Out-of-Warranty Service Fee
iPad mini
$219
iPad 3rd, 4th generation
$299
iPad 2, iPad
$249
A $6.95 shipping fee will be added if service is arranged through Apple and requires shipping. All fees are in US dollars and are subject to local tax.
Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPad that has failed due to contact with liquid may be eligible for out-of-warranty service. See http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
You may can get the iPad repaired at 3rd party repair sources for less $, however, any remaining Apple warranty will be voided.
iPad Repair & Screen Replacement Services
http://www.ifixyouri.com/16-ipad-repairs
RepairZoom iPad Repair
http://www.repairzoom.com/ipad-repair.html
Mission Repair
http://www.missionrepair.com/Apple_iPad_Repair_Services_s/431.htm
iGadgetResQ
http://www.igadgetresq.com/ipad-repair/
 Cheers, Tom

My iphone 5 has a broken screen.

My phones glass is shattered but somehow holding together. Every Apple outlet I speak to tells me I have to send it back for a part exchange to have any chance of getting through this problem. I can't believe that Apple have made no provision for repairing broken glass. I can't be the only person who' s dropped his phone and broken the glass. Everything on the phone is working but I obviously need to replace the glass.

The glass is glued to the digitizer, making it next to impossible to just replace the glass. Thus, the phone is replaced, cost is US $229...considered an out of warranty replacement.

How do i use the one year warranty to get a new ipod? who do i contact?

My ipod, both of my younger brothers ipod, are messed up. i need to know how to use the one year warranty in order to get new ipods. Can anyone who has used the warranty to get themselves a new ipod help me. who do i contact in order to get a new ipod or get it fixed. does the genius bar work? Some one HELP ME!!!!!!!!!! PLEASE!!!!!!!!!!
:(:(:(:(:(:(PLEASE:(:(:(:(:(:(

Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
Or visit your local Apple Retail Store http://www.apple.com/retail/

HT201365 how do i unlock a ipod 5th gen that has activation on it and i got it with a broken screen and repaired in now it asks for a icloud sign in

how do i unlock a ipod 5th gen that has activation on it and i got it with a broken screen and repaired in now it asks for a icloud sign in

There's no way around activation lock. If you purchased this from someone else you'll have to contact them and have them remove it from their account as explained here: http://support.apple.com/kb/TS4515. Otherwise you won't be able to use it.

Who is responsible for permanent repair of a downe...

A few months ago I had a semi-frantic call from my wife saying our phones were dead and the cable was on the ground. So I called our provided (Sky) and they needed me home in order to verify that it was nothing internal - so I made my way home.
As I drove along the road outside our front door I could see the cable lying in the field next to the road, just outside our front door - it had been severed and had dropped from the telephone poles. Sky of course wanted me to still do some checks inside the house... and biting my tongue I duly obliged.
Sky's customer service was great and they listed it as a fault with BT - and said I should also report the cable as dangerous. Since it was lying on the edge of the road, partly in a farmer's field, I did so and was duly given a reference for the issue. Two days later a BT guy turned up and repaired the cable on the ground - linking the severed ends via another length of cable (and two junction boxes). Of course, it was still lying on the edge of the field. He said about 10 days later someone should come along and fix it properly (presumably meaning putting it back onto the poles).
A few days later a neighbour came along with photos and description of the lorry that had damaged the cable - as he'd witnessed it. We'd kind of assumed the farmer had been involved, but now had photographic proof (cable dangling from lorry cab!) of who did it. I rang up the BT line and gave this information, which they were thankful for.
Roughly 6 weeks later I rang up BT again (their 'dangerous cables' line) and asked what was going on. This is where things got weird. I confimed that my line was working and that the cable was no longer dangerous. But of course the cable wasn't fixed. That's not BT's job, apparently - or at least not the job of the BT department I was speaking to. They'd done their bit in making it safe. They even said to ring Sky - but I pointed out that since my line was working fine they wouldn't do anything. The lady on the line admitted it was a weird situation to be in - how to escalate the problem, to get it properly fixed? She had no clue - but offered to get another BT guy out to check it (giving me another reference number). The BT guy may have come along - but that was weeks ago, and no proper repair has occured since.
You see, the famer accesses the field by driving from the road to the field, as most farmers do, and will inevitably drive a big tractor across the line - and most likely damaging it again. We've told the famer about the cable, but the cable is now submerged in crops growing around it, so I doubt he can avoid it.
WHO can I contact to escalate this non-faulty but incorrectly-located cable? There appears to be no-one. The fault-reporting system appears to be grey-area for cases like this, where my line is not faulty, but would quite literally prefer a pole-line than a land-line.

If you reported your line out of order to Sky and reported a dangerous cable to Openreach (something a concerned passing member of the public could have done ) , then were 2 reports in the system ?, and the engineer who turned up , which one was he working on ?, or were both tied together ?, you need to ask Sky about the fault you raised with them, did they even raise one ?, if they did what was the 'clear code'
The engineer has done a temporary fix , but more of a concern would be why the repair was done that way, overhead cables have standards to be adhered to, and are probably adhered to more these health and safety conscious days than in the past, like hight above the road, and where high sided vehicles may pass under, the hight above increases, so it's possible that's why the wire wasn't replaced like for like, or it could be the poles are deemed 'D' , dangerous to climb, again this would explain not putting up a wire exactly as it was previously.
If it's a temporary fix then presumably at some point more work will be done, but a doubt any timescale would be provided, if it's the permanent fix, then I doubt you can do anything other than expect the line to be damaged again in the future
As others have said though, as you are not a BT Retail customer, then this isn't really the appropriate forum , as you use Sky it's them , and you seem quite happy so far with their response , you need to speak to, but don't accept any 'it's not us it's BT,' because it isn't, if it's Openreach, you cannot speak to them , you need to get Sky to do that for you

Smartcover edge rotton, who do I contact

HI.
I Bought a ipad mini retina and a smartcover in Miami in March.
Now I wondered the last days that my ipad seems to be a bit loose in the cover and realize that the upper left edge is a bit worn out/ broken.
Who can I contact for a replacement?
Thx alot

Hi mwg-hv,
Welcome to the Apple Support Communities!
Please read over the following information about the warranty for your iPad Smart Cover. The information directly below is the information for the product being purchased in the United States.
Apple - Legal
For warranty information elsewhere, please use the following main page link and use the links to navigate to the country and product in question.
Apple - Legal - Hardware Warranties
Have a great day,
Joe

Will Apple help us with ATT rate hikes? Who do I contact?

Just a few months ago - and at the time I entered into my 2 year contract - unlimited textings was avaialble for less that 5 dollars more. But that is now gone and what has taken its place is just Dick Channey crazy!
Wasnt the whole point of APPLE insisting that phone plans all come with unlimited internet so that this would encourage the owners to fully integrate the iphone in to their daily lives? Does having huge rate increases in texting help that cause ?
MY QUESTION TO APPLE and its user forums - WHO do I contact at apple or at ATT for help on this issue??
Thats what I want in a nutshell. If you want, I can tell ya more.
Harry
iphone, ipod and shuffle owner
MORE is this...........................
I do understand the nature of big business and partnerships etc.
I do understand that Apple would like to not be involved in disputes between ATT and its customers.
I GET THAT. But can Apple help me anyway just for the reason that I WANT TO KEEP MY IPHONE?!?!?
ATT has implemented monsterous rate hikes and LIMITATIONS on package combinations so that iphone users will pay as much or more for Texting than they do for unlimited internet.
We had to live with unlimited internet not including unlimited texting. OK fine, thats how it was when we signed up and you have to take it or leave it. But now with the new changes in rates - here is what the iphone user has as their options.
200 included texts for free
or
$5 - get 200 more - 400 texts total
or
THE NEXT OPTION - $20 MORE, for not unlimited but 1500 texts.
Does having to keep an eye on your text totals or paying at least $85 / month sound like the vision that apple wanted for the iphone users?
if it doesnt, WILL YOU HELP US?

I didnt forget that - its I dont know that statement to be true.
I have been with ATT since Cingular and I've had internet,text and MMS combo packages for some time now; that Includes shopping around for the right phone and plans combo. And I know for a fact that there were MANY combos of unlimited and they were FAR from 50 bucks.
There certainly might be a webpage or two with some ancient pricing plans offered. And I am sure that any one of those would be superceeded by another new price offer on the same plan.
so I didnt forget that; I knew it to be not on point.

Who do I contact for support

Yesterday I got the YVM4 error when trying to access the On Demand players i.e BBC iPlayer. Tried a soft reset by pressing the blue on/off button at the front for 8 secs but problem still persisted.
I then turned power off/on via the switch at the back and problem gone!
Today I found that On Demand and BT Vision were not available, got error saying not connected to network.
Tried both the previous solutions and by turning power off/on at the back I got demand back and network showed connected.
My broadband was functionning correctly on my PC so loss of network.
The YouView Community forum has a number of posts about this, with some people getting the problem on a regular basis, and it is being reported that it may be due to the box losing the DNS setting. The following fix was suggested by YouView:
Please go to Settings > Network & Internet > Network Connection Status. If the status is saying CONNECTED, please try the following steps:
Go to Settings > Network & Internet > Wired Connection. If the box is saying AUTOMATIC, switch it to MANUAL. Click Next. You will see three rows of numbers. Leave them as they are and click Next. You will see two rows of boxes, Primary and Secondary DNS. Leave the second row blank. Put a single '8' into the Primary DNS boxes so that it reads 8.8.8.8. Click Next and when it finishes finding your router, click Finish.
Turn off your router, and reset your box. Turn the box and then the router back on again. When it resumes, you should be able to access On Demand content.
However there seemed to be some misgivings by users that this would actually make any difference.
Having had both the problems mentioned earlier I started to wonder who I should contact for support if I get problems. Should it be BT Vision as they supplied the box, or should it be YouView as it's their service.
Would appreciate some advice.
Solved!
Go to Solution.

I have mine setup for static ip addressing, due to the number of devices I have on my network - so not had that issue as of yet.
The reboot of router will flush the dns, so this is why it's recommended as if something had spammed dns cache it can cause numerous problems, so best to clear it out which is by rebooting the router - for pc's you can clear cache on the pc itself via command line - and on my pch-c200 i can clear the cache directly on that.
In regards to support, if you got the product from BT then BT should officially be providing the support and no-one else, but there should be no reason why you can't go directly to youview or humax to get other questions you may have answered

I ordered the IX500 Scan Snap through Amazon and received the incorrect XI Standard disc in Windows format instead of for my Mac. I contacted Amazon and they suggested I contact Scan Snap who suggests I contact Adobe for the correct disc. Please help.

I ordered the IX500 Scan Snap through Amazon and received the incorrect Adobe Acrobat XI Standard disc in Windows format instead of for my Mac. I contacted Amazon and they suggested I contact Scan Snap who suggests I contact Adobe for the correct disc. Please help.

Fujitsu delivers only Adobe Acrobat for Windows, not Mac.
http://www.fujitsu.com/global/services/computing/peripheral/scanners/product/ix500/

Who do i contact to get my iphone 4 blacklisted so the person who stole it will not be able to use it

who do i contact to get my iphone blacklisted so the person who stole it will not be able to use it

Contact your carrier to see if blacklisting the IMEI is a service they provide.

Who can I contact???

Who can I contact about the poor customer service I have had since the beginning. I have wasted 4 days waiting for a technician to show up and now I'm told in my area you can only get 3mbps in your area so we're sorry you can't operate Netflix, and 2 tablets and 2 cell phones. I am so mad and when I call into customer support all they say is "I understand how this can be frustrating" no I don't think you do. I want to talk to someone beside the first person who answers the phone

Hello Thank you for posting!
Our team can definitely review your options, but unfortunately we can't make any guarantees as there are technical limitations to consider. Please send us a private message by clicking here. Please include your full name, phone number, account number and the best time you can be reached.
Please let me know if you have any questions.
Thank you,
Dmitriy

Ever since I had my screen replaced, my laptop has slowly gone to ****. Half of my songs have been lost, webpages die out, shockwave crashes, and no I can't even sign into my laptop. Who can I contact to get this all fixed?

Ever since I had my screen replaced, my laptop has slowly gone to ****. Half of my songs have been lost, webpages die out, shockwave crashes, and no I can't even sign into my laptop. Who can I contact to get this all fixed?

How about the people who fixed the screen?

HT1438 Who do I contact to repair broken screen (glass)?

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