HT1459 how to permanently fix white screen after resetting and restoring

How to permanently fix a 'White Screen" after resetting and restoring? 2nd generation ipod

There are two different resets. The reset you did involved holding the sleep/wake & home button.
The other reset will do exactly what it says. That reset is located in Settings - General - Reset.

Similar Messages

  • IPod 4th Gen has white screen after replacement, and restore

    Okay. Here's the problem. A while ago, I dropped my iPod, and it's screen cracked. I've been living with it ever since perfectly, but just with a cracked screen. Now, I ordered a new screen, and I begin to replace it. I knew how, and like an easy job, I did it pretty quick compared to others. After both ribbon cables where in, I pressed the lock button, and my iPod had a white screen. I was a little worried about that, so, I tried to reattach the screen. Now it was just black, after even using the home and lock button restart method. Eventually I got it back up and to the white screen by draining the battery and recharging, and there I was again, stuck. I looked at some forums on the internet to try to see if anyone had my problem. After clicking on the first link, it turns out, alot of people had this problem as well as me. The solution they said was pressing the home button and lock button for about 10 or so seconds, and then it goes to the apple screen and is all better again. I tried it, and my home button broke. Great. So, now I had to use the little button that the home button was pressing down to try the solution. Tried it, and, nothing. Still the blank, plain, white screen. Looked some more and saw that pressing the home and lock buttons along with the volume up button worked for some people too. Tried it, worked just as good as the previous one. Nothing. I even tried some person's idea of doing home, then volume up, then lock, in different timed stages. Nothing. I also saw people begging for them not to restore their iPods and begging for a solution. I was fine with a restore, I just had games that I played on my iPhone as well. So, I went with it, and restored it, without any backups, just going to factory mode. Afterwards I heard my iPod make the iOS "plugged in" sound, and anxiously tried the lock button. Still had the white screen. STILL. Now, I'm here, begging for a solution like others, with an iPod that won't function properly. Can someone please help me?

    No nothing like that happened, I'm sure, but I actually spent the day looking for a fix. Luckily, I had the idea of taping the spring down because I though the screen didn't touch it. Turns out I was right, but however, I found out that the screen I ordered was broken in a way, because it still had the white screen after the taping. Just to make sure, I tried the other screen to clarify if the taping worked or not. I did the home and lock button restart, and up popped the apple logo. So, that means that the screen I got from the seller was either a rip-off, or was just broken somehow in process of making, or delivering in some matter. Unfortunately, I think I can't ship it back unless for alot of money because the person I got it from comes from China. I live in the USA. So that's gonna be a matter to work with myself. Thank you for trying to help.

  • White screen after update and restore?

    Is this a hardware issue or anything else I can try to do with the Ipod Touch gen 4?  I'm running software 4.3.5.

    - First try resetting the iPod:
    Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    - Connect to computer and it ITunes sees the iPod restore the iPod
    - Next see if placing the iPod in recovery mode will allow iTunes to see the iPod so you can restore the iPOd.  For recovery mode see:
    iPhone and iPod touch: Unable to update or restore

  • TS3274 My iPad has a white screen after trying to restore.  I try and restore again and  the same thing happens and we are back at the white screen.  How can I get it back.

    My iPad has a white screen after trying to restore.  I try and restore again and  the same thing happens and we are back at the white screen.  How can I get it back?

    type HT4097 in the search bar. its unable to update or restore iOS. Follow the instructions and if that does not work then id go to the local apple store.

  • White Screen after resetting

    Symptoms:
    The unit displayed a white screen.
    I applied the technique of pressing center of click wheel plus menu to reset it.
    The display was still a white screen
    Then went to center button+menu followed by center button + play
    Still got a white screen
    Used iTunes to restore to factory settings.
    the result was a display that was rolling.
    Used the combination of buttons - center+menu followed by center+play and the unit appeared to reset. Apple logo appeared and display came up stable.
    I was able to use the device as expected.
    Unplugged it from the computer
    After a few hours turned on the device and its back to displaying a white screen.
    Any suggestions as to what might be the cause of the problem?
    Thanks

    Make sure it is charged for about 10min using the adapter, then connect in recovery mode, explained in this article:
    If you can't update or restore your iOS device

  • How to get past white screen after start up

    .

    Take each of these steps that you haven't already tried. Stop when the problem is resolved.
    Step 1
    The first step in dealing with a boot failure is to secure your data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since your last backup, you can skip this step.   
    There are several ways to back up a Mac that is unable to boot. You need an external hard drive to hold the backup data.
         a. Boot into the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.”
    b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
    c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
    Step 2
    Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to boot, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can boot now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
    If you've booted from an external storage device, make sure that your internal boot volume is selected in the Startup Disk pane of System Preferences.
    Step 3
    Boot in safe mode. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    When you boot in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, your boot volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 5.
    If you can boot and log in now, empty the Trash, and then open the Finder Info window on your boot volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then reboot as usual (i.e., not in safe mode.)
    If the boot process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
    Step 4
    Sometimes a boot failure can be resolved by resetting the NVRAM.
    Step 5
    Launch Disk Utility in Recovery mode (see Step 1.) Select your startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
    This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then reboot as usual.
    Step 6
    Reinstall the OS. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
    Step 7
    Repeat Step 6, but this time erase the boot volume in Disk Utility before installing. The system should automatically reboot into the Setup Assistant. Follow the prompts to transfer your data from a Time Machine or other backup.
    Step 8
    This step applies only to older Macs (not current models) that have a logic-board ("PRAM") battery. Both desktop and portable Macs used to have such a battery. The logic-board battery is separate from the main battery of a portable. A dead logic-board battery can cause a gray screen at boot. Typically the boot failure will be preceded by loss of the startup disk and system clock settings. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
    Step 9
    If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store to have the machine tested. If you can't get to an Apple Store, go to another authorized service provider.

  • White screen after erasing and reinstalling OS X

    HI there,
    I have a 5 year old iMac that has been running perfectly up until a month ago.  We had a power cut (not the first time the mac has been suddenly turned off), and after turning it back on I get the Apple logo and a progress bar for about 30 seconds before it turns into a white screen, with no cursor.  I have called Apple 3 times about this issue and we have gone through all the steps you see in the forums here to solve this problem.  Yesterday Apple told me to erase the HD and reinstall a fresh copy of OS X.  I have everything backed up on time machine so I went ahead and did this.  During the installation process I did not choose to transfer data from my external HD via time machine in case the problem i was having was due to something I had on my external HD.  After installation was complete the computer restarted only for the white screen to appear again.  I had to boot into safe mode to fully complete installation.  After this was done, I restarted the computer only to encounter the white screen again.  My question is, are there anymore steps I can take to resolve this problem, or is it time to take it to a Genius Bar?
    Thanks in advance.

    Thank you for using the Apple Support Communities
    There's a few more things your can try. Press and hold Option + Command + P + R at the startup "Dong" and your computer will reboot again. When that is done Press and hold Command + V at the "Dong" and this will put the computer in verbose mode and allow you to see exactly what the computer is hanging up on while it is booting up.
    -Zeph

  • How do I fix white screen in Flash Player?

    When on a game site using flash player and trying to use full screen it goes to a blank white page.  How do I correct this problem?

    I'd like to hear an answer to this as well.  I am having the same problem when I try to load Zynga's games.  The page goes white when it gets to the loading page.

  • White screen after bootcamp and no further reaction--- HELP

    I started bootcamp and used a disk with windows XP professional. i think selected the C partition (it was the only one) and windows started installing. after 20 minutes it ended and said windows wasn't installed and everything went white. can't do anything. the sreen is white and in the middle an icon of a hard disk with the world on top of it is flashing. how can I go back ? ?

    "shows the new partition"
    Well the BOOTCAMP volume you create is FAT and the BCA and guide says you need to format that to NTFS: advanced options at the install screen.
    you get back to OS X so that is good - otherwise use ''x' on startup or Option key and reset the default Startup Disk.
    You didn't burn Windows installer to DVD so no worry of a bad burn.

  • Stuck at the "apple screen" after update and restore

    I updated my iPhone 4 today to the iOS 7 version, everything went ok, after that i did the "Restore from Backup" option through iTunes, and all went fine.
    After it finished the restore the iPhone made a restart, then turned on the apple screen, and after a few seconds apeard a line beneth the apple, it started to fill it in, and when it got to ~70-80% it stucked, for ~30 min already.....
    I'v tried to restart the device, and its making the same thing, tried to connect to iTunes and make restore again, and it fails because the iPone is "Busy" with god knows what.....
    Any solution for this problem????
    thx in advance for any kind of help!

    You can get no support on this forum.  Since you have iOS 7, you're either a developer (in which case, per your NDA you must post in the Developer Forums) or a thief. 

  • HT1414 still has white screen after restore

    I still have a white screen after restart and restore

    If you restored to factory settings/new iPod via iTunes (Not via Settings>General>Reset>Erase all Content and Setting) and still have the problem that indicates a hardware problem.
    Make an appointment at the Genius Bar of an Apple store..
    Apple Retail Store - Genius Bar

  • How to fix white screen of death on iPod 4g after screen replacement?

    How to fix white screen of death on iPod 4g after screen replacement?

    I would try to reset it before anything else.  To do this press and hold the home and power buttons until the the white screen shows the apple logo (~ 15 secs.).
    If this does not work then more than likely the LCD is damaged.
    btw- The white screen is common after repairs.  The reset fix works 90% of the time.
    iRefresh ltd.
    http://www.ipodrefresh.com

  • My MacBook Pro won't go beyond a white screen, after I pushed the restart button. How can I get it to a login? I have routinely backed it up, but don't know how to bring that up, nor if I have a boot file on that external disk. Help!

    My MacBook Pro won't go beyond a white screen, after I pushed the restart button. How can I get it to a login? I have routinely backed it up, but don't know how to bring that up, nor if I have a boot file on that external disk. Help!

    Take each of these steps that you haven't already tried. Stop when the problem is resolved.
    To restart an unresponsive computer, press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly.
    Step 1
    The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
    There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
    a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
    b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
    c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
    d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
    Step 2
    If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
    Step 3
    Sometimes a startup failure can be resolved by resetting the NVRAM.
    Step 4
    If a desktop Mac hangs at a plain gray screen with a movable cursor, the keyboard may not be recognized. Press and hold the button on the side of an Apple wireless keyboard to make it discoverable. If need be, replace or recharge the batteries. If you're using a USB keyboard connected to a hub, connect it to a built-in port.
    Step 5
    If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
    Step 6
    Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
    Step 7
    If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
    Start up in safe mode. Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
    Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
    The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
    If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
    If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
    Step 8
    Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
    This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
    Step 9
    If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.  
    Step 10
    Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
    Step 11
    Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
    Step 12
    This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
    Step 13
    If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

  • How do i get out of white screen after login

    How do i get out of the white screen after signing on to my computer.

    Hi GregConk, 
    Thank you for visiting Apple Support Communities.
    If I understand right, your iMac is only starting up to a blank white screen after you log in. If so, there are some good troubleshooting steps that may resolve this behavior. 
    First, try booting your computer into Safe Mode, to see if your desktop appears in this mode:
    Shut down your Mac. If necessary, hold your Mac's power button for several seconds to force it to power down.
    Start your Mac, then immediately hold the Shift key. This performs a Safe Boot. Advanced tip: If you want to see the status of a Safe Boot as it progresses, you can hold Shift-Command-V during start up (instead of just Shift). 
    Note: A Safe Boot takes longer than a typical start up because it includes a disk check and other operations.
    If your Mac starts up as expected, immediately try restarting.
    From:
    Mac OS X: Gray screen appears during startup - Apple Support
    If you see your desktop in Safe Mode, but not when starting up normally, try the troubleshooting tips in this article next:
    OS X Yosemite: If you think you have incompatible login items
    Best Regards,
    Jeremy

  • How to fix white screen

    While on the internet, the screen jumbled (like pixelated) then turned white. Tried rebooting using home and power together. Also tried using those two buttons and also the volume up button. Computer wouldn't recognize ipod and neither did charger.
    Made the mistake of trying to open screen and now there is a "scratch" underneath the screen.
    Is there anything at all left to do, or just buy a new one? thanks

    Try letting the battery fully drain. Then charge for anhour a try a reset and restore if necessary.  After that it is time for an appointment at the Genius Bar of anApple store since you likely have a hardware problem.

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