HT1483 My ipod needed repairing, so I backed up the data into restore file. My ipod was swapped for a totally new ipod and now I am having difficulty reloading the restored data that I saved. I keep getting the corrupt or not compatible MSG??? Any Ideas
My IPOD needed repairing, so I backed up my personal data into a restore file. In the end my ipod was exchanged for a brand new one and now I am having difficulty with restoring all of my data that I saved.
While trying to restore through iTunes I keep gettingthe corrupt or not compatible error message. Does anyone have any ideas or experience with this issue?
Much Appreciated for any help!
You can not restorea a backup made with a newer version of iOS to a phone with an older version of iOS.
1400 photos stored on the phone? Do you not EVER extract them? The camera roll is intended to be temporary storage. Like the SD card in a digital camera. You should be extracting them to your computer on a regular basis.
Contacts should be synced to a compatible contact manager or cloud service. If you were not doing any of these things, guard your backups with your life and make sure your computer is being backed up on a regular basis, because you won't be able to get them back until you get a new phone with at least the same version of iOS that your 4 had.
There are 3rd party applications that say they can extract this information from a backup file, but I don't have personal experience with them.
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~ Eme ~ -
I keep getting crashes on launch with Pages. Any ideas?
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Process: Pages [10788]
Path: /Applications/Pages.app/Contents/MacOS/Pages
Identifier: com.apple.iWork.Pages
Version: 5.1 (1769)
Build Info: Pages-1769000000000000~1
App Item ID: 409201541
App External ID: 289042884
Code Type: X86-64 (Native)
Parent Process: launchd [200]
Responsible: Pages [10788]
User ID: 501
Date/Time: 2014-01-24 20:36:00.715 +1100
OS Version: Mac OS X 10.9.2 (13C39)
Report Version: 11
Anonymous UUID: C1B8072E-AFD1-8C9E-3E77-C51B7010ADDF
Sleep/Wake UUID: D8CDF0EF-F197-43F7-B88B-3637722665B2
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
*** Terminating app due to uncaught exception 'NSRangeException', reason: 'character index out of bounds'
terminating with uncaught exception of type NSException
abort() called
Application Specific Backtrace 1:
0 CoreFoundation 0x00007fff908c525c __exceptionPreprocess + 172
1 libobjc.A.dylib 0x00007fff8e2c3e75 objc_exception_throw + 43
2 CoreFoundation 0x00007fff908c510c +[NSException raise:format:] + 204
3 Pages 0x00000001070b35d3 PagesConvertSandboxDocument + 4123996
4 Pages 0x000000010826c7f0 PagesConvertSandboxDocument + 22708089
5 Pages 0x00000001083fa239 PagesConvertSandboxDocument + 24336834
6 Pages 0x00000001083dfb92 PagesConvertSandboxDocument + 24228635
7 Pages 0x00000001082a5522 PagesConvertSandboxDocument + 22940843
8 Pages 0x0000000108360157 PagesConvertSandboxDocument + 23705824
9 Pages 0x0000000108360c95 PagesConvertSandboxDocument + 23708702
10 Pages 0x00000001083616d7 PagesConvertSandboxDocument + 23711328
11 Pages 0x00000001083597af PagesConvertSandboxDocument + 23678776
12 Pages 0x0000000107e52882 PagesConvertSandboxDocument + 18407435
13 Pages 0x0000000107e52905 PagesConvertSandboxDocument + 18407566
14 Pages 0x0000000107f6e1cb PagesConvertSandboxDocument + 19568980
15 Pages 0x0000000107f6d910 PagesConvertSandboxDocument + 19566745
16 Pages 0x0000000107f6b8dd PagesConvertSandboxDocument + 19558502
17 Pages 0x0000000106c69abf Pages + 592575
18 Pages 0x0000000106bdd417 Pages + 17431
19 Pages 0x0000000106bdcb75 Pages + 15221
20 AppKit 0x00007fff8e8ae54c -[NSWindowController _windowDidLoad] + 450
21 AppKit 0x00007fff8e895206 -[NSWindowController window] + 110
22 Pages 0x0000000107347543 PagesConvertSandboxDocument + 6827212
23 Pages 0x000000010733d901 PagesConvertSandboxDocument + 6787210
24 AppKit 0x00007fff8e8f16c7 -[NSDocument addWindowController:] + 228
25 Pages 0x0000000107324ee2 PagesConvertSandboxDocument + 6686315
26 AppKit 0x00007fff8ead25d0 __90-[NSDocumentController(NSInternal) _autoreopenDocumentsFromRecords:withCompletionHandler:]_block_invoke1626 + 87
27 Pages 0x000000010736632b PagesConvertSandboxDocument + 6953652
28 AppKit 0x00007fff8eaca08e __89-[NSDocumentController reopenDocumentForURL:withContentsOfURL:display:completionHandler:]_block_invoke 924 + 201
29 AppKit 0x00007fff8eac9d33 __89-[NSDocumentController reopenDocumentForURL:withContentsOfURL:display:completionHandler:]_block_invoke _7 + 24
30 libdispatch.dylib 0x00007fff969471d7 _dispatch_call_block_and_release + 12
31 libdispatch.dylib 0x00007fff969442ad _dispatch_client_callout + 8
32 libdispatch.dylib 0x00007fff9694bf03 _dispatch_main_queue_callback_4CF + 333
33 CoreFoundation 0x00007fff9082c679 __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 9
34 CoreFoundation 0x00007fff907e7954 __CFRunLoopRun + 1636
35 CoreFoundation 0x00007fff907e70b5 CFRunLoopRunSpecific + 309
36 HIToolbox 0x00007fff90baaa0d RunCurrentEventLoopInMode + 226
37 HIToolbox 0x00007fff90baa7b7 ReceiveNextEventCommon + 479
38 HIToolbox 0x00007fff90baa5bc _BlockUntilNextEventMatchingListInModeWithFilter + 65
39 AppKit 0x00007fff8e6196de _DPSNextEvent + 1434
40 AppKit 0x00007fff8e618d2b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
41 AppKit 0x00007fff8e60ce2c -[NSApplication run] + 553
42 AppKit 0x00007fff8e5f7bf3 NSApplicationMain + 940
43 Pages 0x0000000106be5811 Pages + 51217
44 libdyld.dylib 0x00007fff8b6be5fd start + 1
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff95a8b866 __pthread_kill + 10
1 libsystem_pthread.dylib 0x00007fff93dad35c pthread_kill + 92
2 libsystem_c.dylib 0x00007fff95560b1a abort + 125
3 libc++abi.dylib 0x00007fff91bc9f31 abort_message + 257
4 libc++abi.dylib 0x00007fff91bef952 default_terminate_handler() + 264
5 libobjc.A.dylib 0x00007fff8e2c430d _objc_terminate() + 103
6 libc++abi.dylib 0x00007fff91bed1d1 std::__terminate(void (*)()) + 8
7 libc++abi.dylib 0x00007fff91bed246 std::terminate() + 54
8 libobjc.A.dylib 0x00007fff8e2c40b0 objc_terminate + 9
9 libdispatch.dylib 0x00007fff969442c1 _dispatch_client_callout + 28
10 libdispatch.dylib 0x00007fff9694bf03 _dispatch_main_queue_callback_4CF + 333
11 com.apple.CoreFoundation 0x00007fff9082c679 __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 9
12 com.apple.CoreFoundation 0x00007fff907e7954 __CFRunLoopRun + 1636
13 com.apple.CoreFoundation 0x00007fff907e70b5 CFRunLoopRunSpecific + 309
14 com.apple.HIToolbox 0x00007fff90baaa0d RunCurrentEventLoopInMode + 226
15 com.apple.HIToolbox 0x00007fff90baa7b7 ReceiveNextEventCommon + 479
16 com.apple.HIToolbox 0x00007fff90baa5bc _BlockUntilNextEventMatchingListInModeWithFilter + 65
17 com.apple.AppKit 0x00007fff8e6196de _DPSNextEvent + 1434
18 com.apple.AppKit 0x00007fff8e618d2b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
19 com.apple.AppKit 0x00007fff8e60ce2c -[NSApplication run] + 553
20 com.apple.AppKit 0x00007fff8e5f7bf3 NSApplicationMain + 940
21 com.apple.iWork.Pages 0x0000000106be5811 0x106bd9000 + 51217
22 libdyld.dylib 0x00007fff8b6be5fd start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff95a8c662 kevent64 + 10
1 libdispatch.dylib 0x00007fff9694643d _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff96946152 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff95a8be6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff93dadf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff93db0fb9 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff95a8be6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff93dadf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff93db0fb9 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff95a8be6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff93dadf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff93db0fb9 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff95a8be6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff93dadf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff93db0fb9 start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff95a8be6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff93dadf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff93db0fb9 start_wqthread + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff95a8be6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff93dadf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff93db0fb9 start_wqthread + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff95a8be6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff93dadf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff93db0fb9 start_wqthread + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff95a8be6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff93dadf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff93db0fb9 start_wqthread + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff95a8be6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff93dadf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff93db0fb9 start_wqthread + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff95a8be6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff93dadf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff93db0fb9 start_wqthread + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff95a8be6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff93dadf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff93db0fb9 start_wqthread + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff95a8be6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff93dadf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff93db0fb9 start_wqthread + 13
Thread 14:
0 libsystem_kernel.dylib 0x00007fff95a8be6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff93dadf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff93db0fb9 start_wqthread + 13
Thread 15:
0 libsystem_kernel.dylib 0x00007fff95a8be6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff93dadf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff93db0fb9 start_wqthread + 13
Thread 16:
0 libsystem_kernel.dylib 0x00007fff95a8be6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff93dadf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff93db0fb9 start_wqthread + 13
Thread 17:: Recalculation control thread
0 libsystem_kernel.dylib 0x00007fff95a8b716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff93daec3b _pthread_cond_wait + 727
2 com.apple.iWork.Pages 0x0000000107881555 0x106bd9000 + 13272405
3 com.apple.iWork.Pages 0x0000000107886fb8 0x106bd9000 + 13295544
4 libsystem_pthread.dylib 0x00007fff93dac899 _pthread_body + 138
5 libsystem_pthread.dylib 0x00007fff93dac72a _pthread_start + 137
6 libsystem_pthread.dylib 0x00007fff93db0fc9 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fff7c3c6310 rcx: 0x00007fff59024e78 rdx: 0x0000000000000000
rdi: 0x0000000000000707 rsi: 0x0000000000000006 rbp: 0x00007fff59024ea0 rsp: 0x00007fff59024e78
r8: 0x00007fff91bf0959 r9: 0x00007fff955888d0 r10: 0x0000000008000000 r11: 0x0000000000000206
r12: 0x00007fff59025000 r13: 0x00007fff590254d0 r14: 0x0000000000000006 r15: 0x00007fff59024ee0
rip: 0x00007fff95a8b866 rfl: 0x0000000000000206 cr2: 0x0000000136054000
Logical CPU: 0
Error Code: 0x02000148
Trap Number: 133
Binary Images:
0x106bd9000 - 0x108a8cff7 com.apple.iWork.Pages (5.1 - 1769) <4743D904-40A6-3A6F-ABC9-008952252477> /Applications/Pages.app/Contents/MacOS/Pages
0x10929a000 - 0x1092adfff com.apple.MediaLibrary (1.0.1 - 637.3) <D62E1374-2678-32A9-9AFC-CA64C7DEEC57> /System/Library/Frameworks/MediaLibrary.framework/Versions/A/MediaLibrary
0x109578000 - 0x109580ff3 libCGCMS.A.dylib (599.20.6) <5C4BB99C-08D4-31DC-8DC9-B8606B7A52E4> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGCMS .A.dylib
0x10ace7000 - 0x10aceaffa libCGXType.A.dylib (599.20.6) <B13E12CB-F50A-308F-8B3E-4ED80A826035> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXTy pe.A.dylib
0x10ae81000 - 0x10aea9ffb libRIP.A.dylib (599.20.6) <B6B603ED-5752-3F3B-AB4E-8F6FC99CE631> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A .dylib
0x7fff6eb41000 - 0x7fff6eb74817 dyld (239.3) <26C7F4E2-EEC5-36CA-B391-19CC5A9274AE> /usr/lib/dyld
0x7fff8aaf6000 - 0x7fff8ab11ff7 libsystem_malloc.dylib (23.10.1) <A695B4E4-38E9-332E-A772-29D31E3F1385> /usr/lib/system/libsystem_malloc.dylib
0x7fff8ab12000 - 0x7fff8ab3fff2 com.apple.frameworks.CoreDaemon (1.3 - 1.3) <43A137C4-3E72-37DC-945F-92569C12AAD4> /System/Library/PrivateFrameworks/CoreDaemon.framework/Versions/B/CoreDaemon
0x7fff8aba0000 - 0x7fff8abcfff5 com.apple.GSS (4.0 - 2.0) <62046C17-5D09-346C-B08E-A664DBC18411> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x7fff8abdd000 - 0x7fff8b010ffb com.apple.vision.FaceCore (3.0.0 - 3.0.0) <F42BFC9C-0B16-35EF-9A07-91B7FDAB7FC5> /System/Library/PrivateFrameworks/FaceCore.framework/Versions/A/FaceCore
0x7fff8b011000 - 0x7fff8b012ff7 libSystem.B.dylib (1197.1.1) <BFC0DC97-46C6-3BE0-9983-54A98734897A> /usr/lib/libSystem.B.dylib
0x7fff8b013000 - 0x7fff8b01cff3 libsystem_notify.dylib (121) <52571EC3-6894-37E4-946E-064B021ED44E> /usr/lib/system/libsystem_notify.dylib
0x7fff8b01d000 - 0x7fff8b044ffb libsystem_info.dylib (449.1.3) <7D41A156-D285-3849-A2C3-C04ADE797D98> /usr/lib/system/libsystem_info.dylib
0x7fff8b08a000 - 0x7fff8b1b9fe7 com.apple.MediaControlSender (2.0 - 200.34.3) <927A6555-E85F-3730-995D-2FA8826EFC02> /System/Library/PrivateFrameworks/MediaControlSender.framework/Versions/A/Media ControlSender
0x7fff8b1ba000 - 0x7fff8b1e1ff7 libsystem_network.dylib (241.3) <8B1E1F1D-A5CC-3BAE-8B1E-ABC84337A364> /usr/lib/system/libsystem_network.dylib
0x7fff8b1e2000 - 0x7fff8b21eff7 com.apple.ids (10.0 - 1000) <5A8FC5D9-B8BD-3F3C-B2A0-251D90B87A61> /System/Library/PrivateFrameworks/IDS.framework/Versions/A/IDS
0x7fff8b21f000 - 0x7fff8b232ff7 com.apple.AppContainer (3.0 - 1) <4ECE70AA-B888-3A36-AD0B-A7A3BCE2C298> /System/Library/PrivateFrameworks/AppContainer.framework/Versions/A/AppContaine r
0x7fff8b233000 - 0x7fff8b234ffb libScreenReader.dylib (333.10) <B8857530-E7BC-3C40-B10E-23C815801074> /usr/lib/libScreenReader.dylib
0x7fff8b235000 - 0x7fff8b237ff7 libquarantine.dylib (71) <7A1A2BCB-C03D-3A25-BFA4-3E569B2D2C38> /usr/lib/system/libquarantine.dylib
0x7fff8b476000 - 0x7fff8b4c5ff7 com.apple.framework.internetaccounts (2.1 - 210) <D7175985-03A5-315B-B788-FBDC0019B0EA> /System/Library/PrivateFrameworks/InternetAccounts.framework/Versions/A/Interne tAccounts
0x7fff8b51e000 - 0x7fff8b52bff0 libbz2.1.0.dylib (29) <0B98AC35-B138-349C-8063-2B987A75D24C> /usr/lib/libbz2.1.0.dylib
0x7fff8b52c000 - 0x7fff8b551ff7 com.apple.CoreVideo (1.8 - 117.2) <4674339E-26D0-35FA-9958-422832B39B12> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff8b591000 - 0x7fff8b5dafff com.apple.CoreMedia (1.0 - 1273.48) <1A932CB2-3309-3DC9-A7DC-CF2A882E207E> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
0x7fff8b5db000 - 0x7fff8b5e8fff com.apple.Sharing (132.2 - 132.2) <F983394A-226D-3244-B511-FA51FDB6ADDA> /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing
0x7fff8b5e9000 - 0x7fff8b627ff7 libGLImage.dylib (9.6) <DCF2E131-A65E-33B2-B32D-28FF01605AB1> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x7fff8b628000 - 0x7fff8b640ff7 com.apple.openscripting (1.4 - 157) <B3B037D7-1019-31E6-9D17-08E699AF3701> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
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0x7fff9751e000 - 0x7fff97528fff libcommonCrypto.dylib (60049) <8C4F0CA0-389C-3EDC-B155-E62DD2187E1D> /usr/lib/system/libcommonCrypto.dylib
0x7fff97529000 - 0x7fff97529fff com.apple.AOSMigrate (1.0 - 1) <ABA8F3F2-BC96-3F89-AAF4-1AA459A0BCBD> /System/Library/PrivateFrameworks/AOSMigrate.framework/Versions/A/AOSMigrYou should export all the files to Pages 09 or Word format and use Pages 09 or Word.
Getting pages 1.7.2 on itunes is tricky if you do not have a device that already has it. If you go to a genius bar, they may help you out and put it back on for you. The Apple Support technicians are not always the best informed. -
my iphone 4s fell and display went blank,and when i restarted it shows a USB on display asking to connect with itunes,instead i went to a phone repair shop where they service iphones too.First they said that they have to install the IOS4 again in it but they could not do so due to an error so later they asked me whether they should install IOS5 i agreed but it only happened after a long struggle yet the phone remains in the same state with the display showing USB asking to connect with itunes..they could not fix it..please help me..:(
What's there to help? You dropped your phone and now it's broken. You'll have to bring your phone into Apple for an out of warranty exchange. If you purchased Apple Care+ is will cost $49.00, if not, it will be $199.00
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So I was playing an album from my iPod through iTunes like normal, and the album ended. I switched to iTunes view to change to a new one and it said "iPod is done syncing" (I did not choose to sync, nor did anything appear different). I tried to click on a song to play and iTunes froze. I had to restart iTunes and when I ejected my iPod (properly) the syncing sign was still turning on my iPod. As of now my iPod only skips through every song I try to play, but when I plug it into iTunes every song FROM my iPod plays perfectly.
No, I do not want to "factory reset" my iPod. No I do not wish to do anything crazy long or hard to fix this. Everything was working fine before when it decided to do this with very little effort, therefore I would like it fixed with very little effort.
I have tried resycing my iPod multiple times (every time I eject it from iTunes it appears to do so properly [iPod icon goes away] but the syncing icon still appears on my iPod).
I have almost 58 GB of music on my iPod so I'm not interested in starting from scratch. Also a good portion of my music is on a computer I don't have access to anymore so that's out of the question. Since the music seems to be uncorrupted (still plays from iPod in iTunes) I want a way to fix this iPod issue without having to erase anything.Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
You said:
No, I do not want to "factory reset" my iPod. No I do not wish to do anything crazy long or hard to fix this.
That may be necessary, It is not what you want to do/not do but what is required to resolve your problem. -
I explained it most in my question but I am getting charged double for songs that I have already paid for and am not going to pay for twice because that is messed up. But I want to get some apps from the store and it wont let me because of $5.25. Who can I talk to about resolving this issue?
You're right, it would have been covered under warranty. But because of the user damage, chances are there's a 200-something dollar fee . If you explain to them that it had a defect previously, they might replace it for you at no charge. **MIGHT**. But they would have to believe that it had a defect previously.
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I have been without mu IPhone 4 since yesterday now as I tried to do the IOS6 update and since then it has messed up my phone and I am unable to access any of it's functions as it is locked on the update screen.
My phone was bought through Vodfone and have been on their network ever since, never had any problems like this.
It prompts me to connect to ITunes and when I do it will not go any further as stating 'No sim card is inserted in the IPhone you are trying to activate'. Well there is a sim in there and I have removed it and reinserted it on many occasions today. I am also not trying to activate my phone as all I did was try to the update which I was prompted to do in my setting!
I have seen many people on the net today with the same or similar problems but as yet I am to find a solution!
Help, please as it is driving me crazy!!!Try a Hard Reset.....
Press and hold the Wake / Sleep button AND the Home button at the same time, keep them both pressed until the Apple Logo appears on the screen, it can take 10 or more seconds. Ignore the swipe to turn off message. -
My ipod touch won't download anything ill tap download then it'll leave the app then ask for my password after i type my password it says "enter your [?] and password then tap security info and answer the Qs" then ill tap okay and it'll say the same thing
Try resetting your passwords and/or security questions.
iTunes Store: Retrieving and changing passwords (Apple ID)
See Kappy's previous discussion.
HT5312 How to recover security...: Apple Support Communities
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