HT1491 Don't remember my security answers

I'm trying to buy a album off of my iPhone but I don't remember my answers to my security questions. How can I find out what they are or change them?

Click here and search the article for '2 out of 3' without the quotes; this generally involves either a message being sent to your rescue email address or contacting the iTunes Store staff directly.
(74487)

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HT5312 What the ****? I don't remember my **** security answers and I just put $35 on my iTunes account and I am not able to buy anything! I'm so mad. I answered those questions stupidly and I did not pay attention. And that extra email? I don't have a cl

What the ****? I don't remember my **** security answers and I just put $35 on my iTunes account and I am not able to buy anything! I'm so mad! I anwered those questions stupidly and I did not pay attention. And that extra email? I don't have a clue. I am seething and desperate. & I refuse to create a new account with all that mula on the line.

If you don't have a rescue email address, or you don't know what it is (you won't be able to add/view it until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

HT5312 I don't remember my security answers how do I reset them

I don't remember my security answers how do I reset them??

1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
    a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    b. Call Apple Support in your country: Customer Service: Contacting Apple for support
        and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions

I don't remember my security answers, but it's not giving me an option to send a rescue email

I don't remember my security answers and I have two emails set up. The websites keep saying to send a rescue email but it doesn't give me the option to send one. I can get on my apple store on the computer but it requires the security questions for my ipod; I don't understand what I'm doing wrong. Someone please help!

The Three Best Alternatives for Security Questions and Rescue Mail
     If you do not have success with one, then try another:
        1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        2. Call Apple Support in your country: Customer Service: Contact Apple support.
        3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

I don't remember my security answer and it's not my 1st time for using this device,i using this before..but the last time I try to buy some games using iTunes card its saying this is your 1st time using this device so I need to answer the security questio

i don't remember my security answer and it's not my 1st time for using this device,i using this before..but the last time I try to buy some games using iTunes card its saying this is your 1st time using this device so I need to answer the security questio

https://expresslane.apple.com/

HT5312 Well what if your iphone is stolen and someone hacks you iTunes account and you have money on the account? It's not fair that I have to suffer. I made my iTunes account when it first came out I was like 12 and don't remember my security answers

I need help my iphone was stolen last week and some how the person who stole it got my iTunes stuff. I need to change everything so that I can buy stuff for my phone. Please help I don't remember my security question answers ( I made this account when I was like 12)

Hi Steelersgirl004,
Thanks for visiting Apple Support Communities.
I'm sorry to hear that your iPhone was stolen last week. If it seems like your Apple ID (iTunes Store account) was compromised, see this link for help with contacting Apple for help:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
This article also has information that can be helpful:
Reporting a lost or stolen Apple product
http://support.apple.com/kb/ht2526
All the best,
Jeremy

I don't remember my security answers

I don't remember my security answers

The Best Alternatives for Security Questions and Rescue Mail
    a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    b. Call Apple Support in your country: Customer Service: Contact Apple support.
    c. Rescue email address and how to reset Apple ID security questions.

HT5312 I don't remember my security answers

I don't remember my security answers

You need to contact Apple. Click here, phone them, and ask for the Account Security team.
(86944)

HT5787 I don't remember my security answer. What can I do to set my new iphone 5c ????

Don't remember my answer...???

If you have a verified rescue email then you can get an email sent to that email address to reset the security questions as shown in the article below:
http://support.apple.com/kb/ht5312
If you do not have access to the rescue email or you do not receive the reset email then you will need to contact AppleCare for assistance:
http://support.apple.com/kb/HT5699

HT5312 I don't remember my security answers and I don't receive any emails from apple

Please help , I just put money into my id but I cannot buy any game if I can't answer the questions.

If you aren't receiving the email to your rescue email account (and you've checked the spam folder on it, and tried clicking the reset link again), or you don't have a rescue email address, then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to check/update/add a rescue email address for potential future use

I don't remember my security answer for itunes

I can't remember the ansewers to my security questions like what was my first vehicle and who was my faverate teacher

See Kappy's user tip here: https://discussions.apple.com/docs/DOC-4551.

I don't remember my security answer , how to reset

Help

Reset Security Questions
http://support.apple.com/kb/ht5312
If you still have problem, call Apple to help reset your Security Question.
http://support.apple.com/kb/HT5699

TS3297 I don't remember my security answers when I purchase an app

Can u help me get the answers to my security questions so I can buy an app

Hi Ryan,
See Niel's response in the thread below for instructions:
https://discussions.apple.com/thread/4760634
Cheers,
GB

HT201304 I don't remember my security questions so I can't purchase music what should I do

I don't remember my security answers to purchase
Music from iTunes. What should I do

Reset security questions
http://support.apple.com/kb/HT5312
If you do not have a Rescue email, you need to contact apple support, they will guide you through the process of resetting your security questions.
https://ssl.apple.com/emea/support/itunes/contact.html

Trying to make a purchase form the apple store and I keep being asked to answer my security questions. I don't remember what the answers are. Is there a way to reset your security questions or get the answers to the current ones?

I have been trying to make a purchase from the apple store and I keep being asked to answer my security questions. I don't remember what my answers are. Is there a way to reset your questions or find out the answers to your old ones?

Yes, go to the AppleID FAQ for how to reset the questions.

HT1491 Don't remember my security answers

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