HT1491 When I try to download a song I purchased from itunes on my iphone I keep getting Unable to Download Song and then I have to click either done or retry. Why does this happen?
Why do I keep getting a message when downloading an itune purchase on my phone that says Unable to Download song click done or retry??
sharonthome wrote:
I had itunes on my old eMac, now I have a MacBook Pro. itunes says I have $19.70 in my account, but when I try to buy a song all that comes up is my credit card.
Sounds like you have abn expired credit card linked o yoru accopunt.
View your iTunes account payment info and select None for the CC.
You may need to first add a valid card number before you can remove it.
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On my iPad, when I try to open a movie I purchased from iTunes, I get "The requested URL was not found on this server." It's on my laptop but when I play it there, it 'jerks' every couple of seconds. How can I fix both these issues? Thanks!!
Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.
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<blockquote>Locking duplicate thread.<br>
Please continue here: [/questions/766710]</blockquote><br>
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How do I download the songs I purchased from itunes onto my older ipod nano...I believe it is a 2nd generation? I plug it into my computer, but nothing happens!!!
Hello shay82578,
It sounds like you are trying to sync music from iTunes to your iPod nano. I found some articles with steps to sync music to your iPod:
If you are using iTunes 11, you will want to follow the steps in this article:
iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad
http://support.apple.com/kb/PH12313
If you are using an earlier version of iTunes, you can follow the steps in this article:
iTunes: Syncing media content to iPod
http://support.apple.com/kb/HT1351
To be able to sync music from iTunes to your iPod nano, the music will need to be on the computer rather than streaming from iTunes in the Cloud. You can find the steps to download your purchased music to your computer's hard drive under the section titled, "Apps, Books, Music, Movies, or TV shows on a computer" in the following article:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Thank you for posting in the Apple Support Communities.
Best,
Sheila M. -
Why does this happen?
What do other people do? (I can't go to sleep knowing there's a rogue album or song in my music. It's 2am now)
What do we tell apple so that they actually fix it. None of us want to pay £25 to have our own music.I am on the monthly payment plan because nobody at BT has told me there is any alternative!
Each year there I have a long, in-depth conversation with the person who sets up the contract for the next year but the gist of the thing is 'I'm not going to be paying more than [x amount] per month, am I? Because I can't afford any more'' and each year the person says that no, in fact I should be paying less... and then without notice and even with the bill saying 'We will continue to take....' a totally different - and higher - sum disappears from my bank account.
Then I go through the painful process of writing to complain about this, get some sort of sum refunded and then the payments go through at the level they should, with me paying any additional (usually small) amounts for usage over the allowance. Until contract end when we start all over again...
Even if the amount they seem to randomly decide on is based on some sort of forecast, this should not be happening as I am doing what they instruct me to do on the bill to keep my payments the same.
So something is going wrong, on many levels.
At no point have I been offered the sort of 'monthly billing' described here; maybe there is some reason I am not allowed it. Unfortunately 'whole bill' direct debit payment is beyond me. I really need to know what I will be paying each month and I need BT to correctly take that amount, as agreed, each month, from the get-go.
It shouldn't be that hard really! Does anyone from BT read these forums? Can somebody take this on and finally get this straight, please? -
Lately when I sync certain albums to my iPhone, the tracks are duplicated one behind the other so that I have to listen to each song twice. Why does this happen and how can it be fixed?
Very strange behavior. Don't entirely give up on the "Manually Added Items" category ... I have seen things magically appear there even after I've checked and seen nothing there. I think things got real quirky when Apple released iCloud ... I don't remember extra copies of purchases lingering on my iPhone once transferred to my library before that. Sure, if I bought an album directly to my iPhone it would stay on there even after I sync to my library, but if I deleted the album from the iPhone it stayed deleted. Now it seems that there are some phantom copies that come and go with no explanation.
jcburbank wrote:
I've tried deleting the album from both the phone and from iTunes and then redownloading them to both and the same problem occurs.
If you're re-downloading an album to iTunes and your iPhone, that may perpetuate the problem. What happens if you completely delete every copy of the album, then just download to your iTunes library and then sync the album to your iPhone from your library? That should put only one copy on your iPhone.
A few other things to try:
1- Completely sign out of your Apple account on your iPhone, then re-sync to iTunes, then sign into your account on your iPhone again. Maybe throw in a Reset or at least a power OFF/ON somewhere in the middle.
2- Go to Settings/ General/ Usage, then select Music and when you see All Music, swipe your finger across it and tap the Delete button. Before doing anything else, Reset your iPhone. This does not actually delete your music, but seems to clear up some cobwebs left behind (people use this technique to reduce "Other" that swells up over time). -
every time that i sync my iphone with a cord to my imac some large portion of my music is placed in the cloud so that i must down load it from the cloud. this includes music that i have purchased on itunes and other music. it seems random.
why does this happen? is it a setting? i want to stop it. and music that wIt was gift back in September. You can follow the instructions in the link below to remove them:
Remove iTunes gift album "Songs of Innocence" from your iTunes music library and purchases - Apple Support -
i have songs i ripped from cds on my computer. after a while, some of them have started to skip. why does this happen? do i have to rip them all over again?
See Recover your iTunes library from your iPod or iOS device.
tt2 -
When I open about this mac -> more info and I switch through the tabs (display,memory,storage,support,service) it lags (fps drops, animation looks choppy not smooth) even though all the mac (programs , interface ) works smooth . Why does this happen? (over 300 gb free,same programs installed,free desktop-downloads -no garbage there- everything neat and tidy.) Need some help. Only there it the animations goes like 2 fps and is not smooth. I do not understand why because the programs are the same so its the usage. Nothing is changed, yet i experience this little issue for a couple of days.
OK, I'm confused. When I do About this Mac > More Info in OS10.9, I don't see any animation other than the window resizing. Is that the animation you are describing?
Which if any of the following apply to your computer:
1) Are you running any anti-virus/internet security applications?
2) Are you running any "cleaning/tune-up/optimizations" applications?
3) Any peer-to-peer or torrent downloading software?
4) Any third-party disk backup software that came bundled with an external hard drive?
5) Any online backup scheme other than iCloud (Carbonite; GoogleDrive; MS One Drive)?
6) Did your financial institution ask you to install Trusteer EndPoint Protection (also known as Trusteer Rapport)? -
While trying to instal Mountain Lion OS on my macbook pro, I got the error message that my HD was damaged and it reverted to my Lion OS. Why does this happen? I bought the OS online through the app store.
The Mountain Lion installer looks at your internal drive to make certain that it's error-free before continuing installation. You should have an application named "Install OS X Mountain Lion.app" in your Applications folder now so you shouldn't have to download it again. Do this...
Boot to your Lion recovery partition by holding down both the Command and the R keys while booting. Open Disk Utility from the Recovery partition and select your hard drive (usually named "Macintosh HD" unless you've renamed it) and click on Verify Disk. If you come up with any errors, click on Repair Disk. At the end of the cycle you will get a message that the disk was successfully repaired or a message that the hard drive could not be repaired.
If you're able to repair the disk, just reboot as normal and open the "Install OS X Mountain Lion.app" and the installation will proceed. If Disk Utility was unable to repair the disk, you need to get to your local Apple Store as soon as possible so that they can see if the disk is salvageable or beyond repair.
Good luck,
Clinton -
I just downloaded iCloud on my PC and noticed that fewer than half of my photo stream photos have transferred over to my PC. Why is this happening and how can I get the remaining photos? All of my devices are charged and have perfect internet signals. Thanks in advance for any tips and insights!
It's probably happing because photo stream photos only remain in iCloud for 30 days (even though your last 1000 photos will remain on your devices until deleted). When you enabled photo stream on your PC you would have only received photos from the last 30 days.
To transfer older photos to your computer, create a shared photo stream that contains them and invite yourself as a subscriber (see http://help.apple.com/icloud/#mmc0cd7e99). -
After downloading songs to my Playlists, when I try to
sync the music to my IPod, an error msge says
"The IPod cannot be ejected because it contains
files that are in use by another application".
What does this mean??- Terminate the sync
- Reboot the computer
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Try again. If still problems try:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP\
or
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7 -
I cannot send an email from my iPad 2? No problem receiving, why does this happen? Have tried the suggestions for setting up email and after doing the sync mail through iTunes receiving worked great but still cannot send? Any help would be great!
The fact that you can receive means you have a valid e mail address, and have established the connection to the incoming server, so all of that works. Since the send does not work, that means your outgoing server is rejecting whatever settings you used formthe outgoing set up. Try them again.
Google your particular isp, and ipad and many times you will find the exact settings needed for your isp. Or tell us here, and soneone else may be on the same isp. Some mail services need you to change a port, or have a unique name for the outgoing server.
Kep trying. -
Hi - I keep receiving the following error message on a song I purchased from itunes and am now trying to drag and drop to my iPad: "you must download items from icloud before you can copy then to iPad" what does this mean - please help! Thank you
Hi Poonam26c,
If you do not have a local copy of a song which you have purchased (i.e. it is available via iTunes in the Cloud), you may need to redownload it before you can transfer it to your device. You may find the following article helpful:
Apple Support: Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/HT2519
Regards,
- Brenden -
I sometimes get e-mails with pdf attachments. However instead of opening a PDF icon the body of the e-mail message has the PDF's already opened. Why does this happen? Is there anything I can change on my mac book pro to make these PDF's come thru with their individual icons which can then be opened.
This is a long-standing design flaw in Apple Mail.
Prior to Mavericks, this command in Terminal would stop the annoying behavior:
defaults write com.apple.mail DisableInlineAttachmentViewing -bool yes
This Terminal command stopped working in Mail 7.1 under Mavericks. I have reported this to Apple as both a feature request and a bug. You should too.
http://www.apple.com/feeback
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