HT1539 I have the movie in iTunes but when i try to transfer to the iPod it say that its not authorized... what can I do.. The computer is authorized...

I have the movie in iTunes but when i try to transfer to the iPod it say that its not authorized... what can I do.. The computer is authorized... It was a digital copy...

melaniefrommadisonville wrote:
I want to try to un-install iTunes then re-intstall but am a new mac user and don't know how to do this.
click here and follow the instructions.

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I bought a movie on iTunes but when I try to watch it plays back slowly with no sound. Then the video will speed up and the sound will work for a moment then off again and back to slow motion. I have a dell laptop running windows 7

The description says it all. I bought a movie on iTunes but when I try to watch it plays back slowly with no sound. Then the video will speed up and the sound will work for a moment then off again and back to slow motion. I have a dell laptop running windows 7

Hi Normanwh,
If you are having video playback issues in iTunes on your Windows machine, you may find the following article helpful:
Apple Support: Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
http://support.apple.com/kb/ts1718
Regards,
- Brenden

HT1657 I have rented a movie from Itunes, but when I try to watch it it pauses itself, then skips to the next scene...can anyone tell me why and as I have paid money for this shouldn't I at least be able to watch without any hiccups?

I have rented a movie from Itunes, but when I try to watch it it pauses itself, then skips to the next scene...can anyone tell me why and as I have paid money for this shouldn't I at least be able to watch without any hiccups?

You've tried restarting the film ? If it still skips then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that film and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, 24 to 48 hours).
Some people have had a problem with the 'report a problem' link (it's been taking people to this site on a browser instead of showing a form in iTunes) - if it does that to you then try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

Hi there , I have Ipad 2. just upgraded to OS 5.1 and now cant transfer any videos to it. videos already stored can be played but when i try to copy any new video, it says that the video cannot be played by Ipad.I have tried mp4, mov, m4v but nothing play

hi there , I have Ipad 2. just upgraded to OS 5.1 and now cant transfer any videos to it. videos already stored can be played but when i try to copy any new video, it says that the video cannot be played by Ipad.I have tried mp4, mov, m4v but nothing plays.

Log in to the Developer forum. You will find instructions on how to install the lastest beta. Your problem is the beta you have installed has expired. All of them did on October 5; you will find hundreds of threads discussing this. If you have a beta it is assumed that you will continue as a beta tester, so a simple update using iTunes will not work.
If you no longer want to be a beta tester install the GM 7.0.2 by restoring from iTunes using DFU mode.

I just bought a Mac Book Pro and the Appstore show one upgrade of iPhoto (9.2.1). I started a section with my Apple ID (the account that I have I use to iTunes) but when I try to update it says that there are upgrades available for other accounts and that

I just bought a Mac Book Pro and the Appstore show one upgrade of iPhoto (9.2.1). I started a section with my Apple ID (the account that I have I use to iTunes) but when I try to update it says that there are upgrades available for other accounts and that I have to upgrade using the account that I used to buy iPhoto. What do I have to do to upgrade iPhoto?

Dear Katty,
Thank you very much for your answer! I have 2 Apple ID, and I have tried both of them and the problem continues. I founf several peolpe with the same problem in apple communities foruns and that really seems that there is some problem. I addded the links for 2 of those discussions.
https://discussions.apple.com/thread/3374419?start=0&tstart=0
https://discussions.apple.com/message/16628399#16628399
Do you have an idea of how can I solve this problem?
Thank you very much again.
Best regards,
Alfonso

HT204266 I have some updates due on some Apps I have downloaded but when I try to update I get a message saying that my account is not in the UK store so must switch to Ireland before purchasing. Does anybody know how you change stores?

I have some updates due on some Apps I have downloaded but when I try to update I get a message saying that my account is not in the UK store so must switch to Ireland before purchasing. Does anybody know how you change stores? I did not do this deliberately!

Yup! Here:
http://support.apple.com/kb/HT1311

Hi when i open my application folder, all the application is shown in trash folder. when i click the application it says this app is in trash first move it out. and when i try to open through finder go it says this file doesn't exist. can some1 plz help?

hi when i open my application folder, all the application is shown in trash folder. when i click the application it says this app is in trash first move it out. and when i try to open through finder> go it says this file doesn't exist. can some1 plz help? how can i put all my application through application folder?

Something really odd is going on. In your first screen shot, I noticed that the Applications folder does not have the proper icon displayed in the side bar. Also, in the title bar it lists it as Applications 08-59-29-909.
Not sure where it's picking up that odd name, unless it's because it's still truly within the Trash folder.
Try this. In the Finder > Preferences > General > turn on "Always open folders in a new window". (I have a feeling you have the default setting with this off).
Now, in Finder > Go > move down and open the Applications Folder from there. Now open the folder where you see all your applications that you show in your screen shot, select all, and move them to this true appliactions folder.
This is what you should properly seeing (but with different apps listed):
See how the Applications folder has the icon of the letter A shaped with a pencil, ruler & pen.

I bought movie on iTunes and when I try watch on AppleTV it displays "Your Apple TV is not authorized to play this content" What gives?

I bought movie on iTunes and when I try watch on AppleTV it displays "Your Apple TV is not authorized to play this content" What gives?

Welcome to the Apple Community.
Have you tried de/re-authorising your Computer.

I downloaded itunes but when i try to install i get an error saying "There is a problem with this windows installer package. a programe required for this install could not be run" can anyone help?

I downloaded itunes but when i try to install i get an error saying "There is a problem with the windows install. A programe needed to install could not be open"
can anyone help?

Ok, Below is what worked for me somewhat.
Okay ... try downloading and saving a copy of the iTunesSetup.exe to your PC from the Apple website:
http://www.apple.com/itunes/download/
Now download a trial version of WinRAR:
http://www.rarlab.com/download.php
Open the iTunesSetup.exe with WinRAR, and try to run the standalone install of Apple Application Support from the AppleApplicationSupport.msi you find in there.
It works now BUT there are still problems. It is not allowing or recognizing my Cd/DVD player and i CANT burn. Looking still for this fix.

I purchased a song but it shows I purchased it but when I try to transfer to my ipod, I don't see the song or album it came from.

I purchased a song and itunes shows that I purchased it, but when I try to transfer to my ipod, I don't see the song or album it came from. Can anyone out there please help me?

Hello levon10
Just delete the song and then go through the process of downloading the purchase again.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
Thanks for using Apple Support Communities.
Regards,
-Norm G.

I purchased a movie from iTunes and when i try to play it on my mac or iphone its just black and has no sound...

I purchased a movie from iTunes and when i try to play it on my mac or iphone its just black and has no sound...
help please!

Are you going to Movies - Purchased or Computers - Movies ?
If you go to iTunes Store on your computer - Quicklinks - Purchased. Is it showing up there?
Is this a purchase or a rental?

HT2534 hi i am interested in how to buy an app in app store if i dont have us credit card. when i try to buy an app it says to fill in bil;ling information and when i full my card specs. it says that its incorrect. so what can i do to buy an app? plz help

hi i am interested in how to buy an app in app store if i dont have us credit card. when i try to buy an app it says to fill in billing information and when i fill my card specs. it says that its incorrect. so what can i do to buy an app? plz help really important cant buy anything : (
p.s. sorry for bad english

If you are not in the US with a US billing address and payment method then you can't buy items from the US store - you need to be in a country to use its store.
Does your credit card work with your own country's store ? For it have a chance of being accepted the credit card then needs to be registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, and to have been issued by a bank in the country where you and your iTunes account are.
What's the actual error message that you are getting ?

I used my adobe code, but when i try to install my programms it still says that i need to buy it. But i already did and i used my code.

i used my adobe code, but when i try to install my programms it still says that i need to buy it. But i already did and i used my code.

Are you getting " buy " on Creative Cloud App?
If yes then sign out from Creative Cloud App and sign back
Sign out, Sign in | Creative Cloud Desktop app
If you are getting the same status then check your hosts file entries once
Sign in, activation, or connection errors | CS5.5 and later

Iam in another country but it doesnot get a sim card becouse it says that its not valid what do i do

iam in another country but it doesnot get a sim card becouse it says that its not valid what do i do please helpme

You need a SIM card from the carrier your phone is locked to. If you are trying to use a SIM card from a different carrier, that is why you are getting the error message. Either get a supported sim or request that your phone be unlocked by contacting that carrier.

I have a mac Book Pro and and iMac, both with Thunderbolt. I connect my thunderbolt cable to each and each tells me that it is connected to the other, but when I try secondary screen in Aperture it is still grey and not available, what do I have to do to?

I have a Mac Pro and an Imac, both with thunderbolt. When I connect the two together with a thunderbolt cable each recognises the other as shown in the system report, but when I try to use second screen in Aperture, the option is still grey and unavailable. What do i have to do to activate second screen in Aperture via thunderbolt?

In actual fact this seems a bigger problem than I thought. Linking the two computers via the Thundernolt cable and selecting cmd F2 no longer shares the screen at all and Apple say it may not be able too in Mointain Lion - What are they playing at, hundreds of customers link computers together and share the screens - Lets hope they are wrong and tell us what we need to do other than move back to Windows.

HT1539 I have the movie in iTunes but when i try to transfer to the iPod it say that its not authorized... what can I do.. The computer is authorized...

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