HT1539 If I have a digital copy of a movie that came with the Blu-Ray will the digital copy be full HD, 1080?

I bought the Toy Story 4 disc Blu Ray so it came with the DVD, Blu-Ray and digital copy. I downloaded the digital copy but it didn't come in full 1080 HD. Can I get the digital copy in Full 1080 HD?

You can't without the code.

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HT1349 i need help importing movies that came with digital copies

need to know how to import digital copy movies that came with purchased movis from store if system does not automaticly start disc when inserted in player

Encore likes to work with DVD-compliant files, like DV-AVI, MPG2 (transcoded to DVD specs), PCM-WAV files and the like. MOV files are usually handled pretty well too, as you have seen.
Your AVIs are probably DivX encoded, or similar, and you'll need to install the DivX CODEC (free for the PC, but have no clue about the MAC). Those are also heavily compressed files, and when you transcode before burning the DVD, they'll be re-compressed more. The quality might suffice, but they will not look good.
I do not know file format conversion programs for the MAC, but there are a ton of freeware, shareware and full-commercial ones available. DigitalMediaConverter (for PC) is ~US$40 and works well with a lot of different files in different schemes, both Audio & Video. You still need the proper CODECs on your machine to decode and then the proper CODECs to encode during the conversion. It might take some Googling, but you should be able to find both the file conversion programs and the necessary CODECs on the Web.
On PC, I use a little freeware program, G-Spot, to tell me all the details of any problem file. It might be available for MAC, but I do not know. It won't convert, or fix your files, or your system, but will tell you almost anything you'll need to know, especially the CODEC used and if your system has that one installed.
Good luck, and sorry that I know nothing of the software available for the MAC.
Hunt

I have the curve but was never able to open the download manager disc that came with the phone. i have a mac computer. i do not have the internet on my phone. i would like to backup my phone book. thankyou, joan

i have the curve but was never able to open the download manager disc that came with the phone. i have a mac computer. i do not have the internet on my phone. i would like to backup my phone book. thankyou, joan

Unfortunately I lost my life and am trying to rebuild. Isn't the technical era great.
Backup, backup, backup
As a minimum, use 3-2-1 (or even more)
3 copies of your data (original copy counts as 1)
2 different backup utilities/storage formats (protects from bugs in the software)
1 copy off-site (protects against theft, fire, and natural disaster)
More backup copies are even better.
Backup disks are cheap compared to the lost of personal data that does not exist anywhere else.

HT4111 I just purchased my first iPad (the new one) and a wireless keyboard. Is there a keyboard usage manual available anywhere that shows the functions of the keys? The info that came with the keyboard was very basic and my searches have been unsuccessf

I just purchased my first iPad (the new one) and a wireless keyboard. Is there a keyboard usage manual available anywhere that shows the functions of the keys? The info that came with the keyboard was very basic and my searches have been unsuccessful.

If you are using a Bluetooth keyboard on your iPad device, you should take advantage of the keyboard shortcuts for quicker access to copy, cut, paste, undo, redo, and other commands.
Command + C : Copy Selected Text
Command + V : Paste
Command + X: Cut Selected Text
Command + Z: Undo
Command + Shift + Z: Redo
Command + Delete: Delete everything to the left of the cursor on the current line
Option + Delete: Delete the word to the left of the cursor
Command + Up Arrow: Go to top of document
Command + Down Arrow: Go to bottom of document
Command + Left Arrow: Go to beginning of current line
Command + Right Arrow: Go to end of current line
F1: Dim screen
F2: Brighten screen
F7: Back one song
F8: Play/pause song
F9: Skip song
F10: Mute
F11: Decrease volume
F12: Increase volume
Eject button: Show or hide onscreen keyboard
 Cheers, Tom

I have a pioneer 50 inch plasma   I purchased new from the company back in 2005.   I tried to hook up an Apple Tv to the pioneer receiver that came with the TV.   I can not get it to work.   The receiver has two HDMI inputs in the back.

I have a pioneer 50 inch plasma + I purchased new from the company back in 2005.   I tried to hook up an Apple Tv to the pioneer receiver that came with the TV.   I can not get it to work.
The receiver has two HDMI inputs in the back. However they say they are not for PC's. Furthermore they must be set up by going to the home menu.    I tried everything, but I can not get the receiver to talk to the Apple TV. I even tried a connector that uses an HDMI to the Apple TV that has the other side of the cable as 5 RCA cables. I could not get the receiver to see the Apple TV.   I have a newer TV in the house, it has no problem talking with the Apple TV. But this older system seems to be handicapped in its ability to talk with the newer Apple TV system.
My Email is [email protected]
Do you have any suggestions
Thanks
Bob

I could not access the Apple TV on the television.   If I put the Apple TV directly into by TV, I have an external sound system (entertainment system), therefore I worry that I would by pass the audio.
Thanks for taking your time to attempt to help!   Any more suggestions would be greatly appreciated.
Bob

I Have a Macbook Pro that does not have a disk drive. How do I install the Adobe Photoshop Elements 11 that came with the Epson scanner I purchased. I registered the S/N and I can't find the Free download anywhere only trials.

I Have a Macbook Pro that does not have a disk drive. How do I install the Adobe Photoshop Elements 11 that came with the Epson scanner I purchased. I registered the S/N and I can't find the Free download anywhere only trials.

Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

If you dont have the sim card that came with the iphone and you resync it how do you get it to turn back on .?

if you dont have the sim card that came with the iphone and you resync it how do you get it to turn back on .?

You have been syncing the iPhone with iTunes on your computer without a SIM card inserted in the iPhone for how long?
If the iPhone says connect to computer, this means there is a problem with your iPhone that requires restoring the iPhone with iTunes. As already provided, not having a SIM card inserted in an iPhone does not prevent or shouldn't prevent syncing the iPhone with iTunes. Depending on the iPhone model, it is required in order to restore the iPhone with iTunes.
http://support.apple.com/kb/ht3406
To re-activate an iPhone 3G or iPhone 3GS that displays the "Connect to iTunes" screen:
Insert a SIM card from the carrier with which you used your phone. Note: If you are using the same carrier, you can use the activated SIM card from your new device to do this. If your device is unlocked by your carrier, you can use any SIM card.
Connect the iPhone 3G or iPhone 3GS to iTunes on a computer connected to the Internet.
iTunes will then activate the device. You can remove the SIM card at this point and use the iPhone as if it were an iPod touch.

I want to sell my MBP. How do I completely erase my 2007, 17-inch Macbook Pro that is currently running Snow Leopard. I DO NOT HAVE THE ORIGINAL DISK THAT CAME WITH THE BOX ANYMORE.

I want to sell off my old MacBook Pro and do not want any of my old stuff on it for the next person to fool around with. I'd like a clean-slate for the next guy/gal. It's a 17-inch that I purchased back in '07. It is currently running Snow Leopard after I installed it myself about two years ago. I DO NOT HAVE THE ORIGINAL DISK THAT CAME WITH THE LAPTOP IN THE BOX.

raeusebio32 wrote:
I DO NOT HAVE THE ORIGINAL DISK THAT CAME WITH THE LAPTOP IN THE BOX.
No problem, stick in your 10.6.3 Snow Leopard retail disk you used to upgrade from 10.4/10.5 with
If you don't have this disk anymore, you can order one online at Apple.com for $29, they don't sell it in the physical stores.
http://store.apple.com/us/product/MC573Z/A
Reboot holding the c or option key down to boot from the disk, select Disk Utility from under the Utilities menu on the second screen (first is language selection)
Now select your boot drive on the left with the drive makers name and disk size and click Erase > Security Option > Zero All Data and click Erase
It will take some time to complete as it's making sure all your personal data if not easily recoverable off the drive using software.
Now quit and you will be back in the installer window, install 10.6 and it will reboot to the "Welcome Video" you can choose to press the power button down and do a hard shutdown, the computer will boot again to this video for the next owner.
If you need even more security in your data deletion efforts I suggest you read this
How do I securely delete data from the machine?

Hi, I have an iphone4 and all of a sudden none of the apps (except the ones that came with the phone) will open. The screen goes black then it goes back to the homescreen. Any ideas? Thanks in advance!

Hi,
I have an iphone 4 and all of a sudden none of the apps will work, except the ones that came with the phone. When I open them the screen goes black then it goes back to the homescreen.
Also when I plug the phone into itunes it only gives me the option to either restore or eject the phone. Up until today I never had any problems, I sync it regularly and all the software (inc itunes) is up to date. The last time I backed it up was about a month ago when I got the phone, (a replacement as my other iphone4 had loads of problems) so I don't want to have to restore it and lose everything off it!
Any ideas? Thanks in advance!

Sounds like the device was dropped at some point and damaged as a result.
Take it to Apple for evaluation and a replacement.

HELP!!! My ipod touch 4th generation is not charging! The cable that came with the ipod touch is not charging the itouch, I have to use an iphone 3's cable to charge. What should I do?!?!

HELP!!! My ipod touch 4th generation is not charging! The cable that came with the ipod touch is not charging the itouch, I have to use an iphone 3's cable to charge. What should I do?!?!

Get a replacement cable. If still under warranty, Apple will replace the cable.

I want to clean the HDD back to as new but have lost the disks that came with the Macbook Any ideas please

I want to clean the HDD back to as new but have lost the disks that came with the Macbook Any ideas please

You will need either the system DVD's that came with the MacBook or a retail Snow Leopard DVD...
....call Apple Customer Service to replace your original DVD's ( $ and a serial# required).....1-800-676-2775

I purchased a blu ray movie that came with a i tunes digital copy.But when i went to redeem my code i was issued the HD copy of the film,wich is not compatiable to play on my i pod 160 classic.Is there any way i could be reimbursed for this movie?

I purchased a blu ray movie of Expendables 2 that came with a i tunes digital copy of the film.But when i redeemed my code i was given a HD copy of the film.So when i try to sync it onto my ipod it says it cannot be played on my ipod.I am assuming the reason it is not compatible with my i pod is because it is a HD copy of the film.Would like to be compensated w another code to redeem a non HD copy.

I am assuming the reason it is not compatible with my i pod is because it is a HD copy of the film.
That is correct.
Head to the iTunes Store, click the Purchased link on the right, and then select Movies and remove the tick mark next to Download HD when available. You might be able to download the SD version now from under this same page. Any luck there?
B-rock

My iPhone cable gave me a warning this morning that it was not certified to work with this phone, but it is the cable that came with the phone and that i have been using for a year and a half. Why?

i plugged in my 18 month old iPhone to charge it, using the cable that came with it and that I have used regularly all along. I got a warning on my phone screen saying the cable is not certified and may not work properly with my iPhone. Why?

If you updated iPhone to iOS7, it now checks for real Apple Lightning Cable. Your cable may not be Apple, or someone swapped another cable with yours. Make sure the cable end is clean, take a clean dry toothbrush and carefully clean charging port on the iPhone.

I have an old G5 MAC I want to recycle but I need to clean my drive. I can't find the diskette that came with the MAC to do this. Any suggestions

Any suggestions on wiping my MAC drives clean if I don't have the diskette that came with it?

Don't mean to upstage a level 6 Tech but having just wiped my own G5 for reinstall, I know you can do it on the computer monitor. If by "recycle" you mean to sell or give away the computer, go to Disk Utilities (in Application/Utilities) and hit the erase button, choose the 35x swipe and it's supposed to clean it completely within a couple of hours. I did the 7x wipe and got a sudo (single user que) showing nothing but the presence of BSD initiation and a "We're hanging here". Did a reinstall and it's beautiful.

I have had my ipad for 6 months. We had a power failure and ever since my ipad will not charge with the wall adapter that came with it. It will SLOWLY charge when plugged into computer port. Can anyone help me resolve this?

I have had my iPad for 6 months. We recently had a power outage and my iPad was plugged in with the adapter that came with it. Since then I can not charge iPad with adapter, however I can charge it SLOWLY on my computer. Do you think the adapter got fried? Also do you HAVE to have iTunes with an iPad, they were charging me alot of fees for games I did not download NOR give my password to have them downloaded so I cancelled iTunes because fo too many fees. Could this have anyting to do with the battery not charging?

Since then I can not charge iPad with adapter, however I can charge it SLOWLY on my computer.
Well, something's definitely wrong if it won't charge from a wall outlet. Make an appointment at a Genius Bar or take it to an Apple certified repair provider.
As for iTunes charges, according to Apple iTunes Store: All Sales Are Final
You can try contacting iTunes Billing:
http://www.apple.com/support/itunes/
Click: iTunes Store Account & Billing / Billing Inquiries / Email Us

HT1539 If I have a digital copy of a movie that came with the Blu-Ray will the digital copy be full HD, 1080?

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