I want to clean the HDD back to as new but have lost the disks that came with the Macbook Any ideas please
I want to clean the HDD back to as new but have lost the disks that came with the Macbook Any ideas please
You will need either the system DVD's that came with the MacBook or a retail Snow Leopard DVD...
....call Apple Customer Service to replace your original DVD's ( $ and a serial# required).....1-800-676-2775
Similar Messages
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i have asked this question a few times now, but i have not got the answer i was looking for:
my macbook is currently on v10.6.8 (a snow leopard version)
the factory settings of my macbook is v10.5.6 (a leopard version; i know that using the grey install disk that came with my macbook will restore my macbook back to this version)
i know that by restoring my macbook to the factory settings, some apps will go (e.g. flash player 12, app store) and other apps will be downgraded (like itunes)
but i am talking about BOOTCAMP. it isn't an app, it's a partition of my hard drive.
my question is, will i still have the BOOTCAMP partition after i restore my macbook back to its factory settings? if so, will all the folders and files in BOOTCAMP still be there?Hello there, Timmayy24.
The following Knowledge Base article provides the information you're looking for:
Mac OS X v10.6 Snow Leopard: How to Erase and Install
http://support.apple.com/kb/HT3910
Important: This procedure will completely erase your hard drive. If you have installed Microsoft Windows using Boot Camp, or have multiple partitions, this procedure will erase the partition you select.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
I want to sell off my old MacBook Pro and do not want any of my old stuff on it for the next person to fool around with. I'd like a clean-slate for the next guy/gal. It's a 17-inch that I purchased back in '07. It is currently running Snow Leopard after I installed it myself about two years ago. I DO NOT HAVE THE ORIGINAL DISK THAT CAME WITH THE LAPTOP IN THE BOX.
raeusebio32 wrote:
I DO NOT HAVE THE ORIGINAL DISK THAT CAME WITH THE LAPTOP IN THE BOX.
No problem, stick in your 10.6.3 Snow Leopard retail disk you used to upgrade from 10.4/10.5 with
If you don't have this disk anymore, you can order one online at Apple.com for $29, they don't sell it in the physical stores.
http://store.apple.com/us/product/MC573Z/A
Reboot holding the c or option key down to boot from the disk, select Disk Utility from under the Utilities menu on the second screen (first is language selection)
Now select your boot drive on the left with the drive makers name and disk size and click Erase > Security Option > Zero All Data and click Erase
It will take some time to complete as it's making sure all your personal data if not easily recoverable off the drive using software.
Now quit and you will be back in the installer window, install 10.6 and it will reboot to the "Welcome Video" you can choose to press the power button down and do a hard shutdown, the computer will boot again to this video for the next owner.
If you need even more security in your data deletion efforts I suggest you read this
How do I securely delete data from the machine? -
I upgraded to Mountain Lion and very much regret this move. I cannot use Parallels or Bootcamp for Windows XP which I need for some of my 'older' accessories. How do I revert from Mountain Lion back to Snow Leopard? I have the Snow Leopard software but I do not have the original setup software disk that came with the MacBook (leant to a friend and never seen again).
If you do revert to Snow Leopard, be aware of this "feature" I used with my 2009 MacBook Pro:
When it had the original OS (Leopard, I believe) I set up Bootcamp with Windows XP. I also installed Parallels and use the Bootcamp partition for Windows XP within Parallels.
I then upgraded to Snow Leopard and all was fine.
I then upgraded to Lion and still my Bootcamp partition works for Windows XP and also for Parallels.
I have not upgraded to Mountain Lion so I cannot speak to whether or not the Bootcamp paritition of Windows XP will continue to work. If you do and it works, LET US KNOW! -
How to config a new remote on apple tv (first generation). I have lost my remote which came with the apple tv.
Do you mean you've replaced your remote and it wont work because your AppleTV is paired to your lost remote?
If so, http://support.apple.com/kb/HT1555 has you covered. -
I purchased the Logitech F310 game controller for my 2011 MacBook Pro. How do I get the driver installed for it. The Disk that came with the controller is a mini disk and will not insert into my laptop.
May not make a difference anyway. The Logitech support site does not show drivers for Mac OS for the F310:
http://www.logitech.com/en-us/support/gamepad-f310?crid=411
I'd contact their support to find out if there is a Mac driver available, and if they can either give you a web link to get it, e-mail you the software, or snail-mail you a standard-size disk with the drivers. -
How can I upgrade the OS on my 5 year old MacBook Pro 17. It is currently running 10.4 (Tiger). I have an IMac 27 running Lion but have Snow leopard discs which came with the purchase. Can these be used to upgrade?
Buswab wrote:
How can I upgrade the OS on my 5 year old MacBook Pro 17. It is currently running 10.4 (Tiger). I have an IMac 27 running Lion but have Snow leopard discs which came with the purchase. Can these be used to upgrade?
If they are the grey discs which came with the iMac, then they will be machine specific and will not work on the MBP anyway. You will need to purchase a retail copy of Snow Leopard from the Apple Store for about $29 and upgrade from that. I presume your MBP is Intel and not G4.
Good Luck
Pete -
If I do a full system restore on my MBP will i get ilife off of the boot disks that came with the computer.
Hi on my MBP i am going to restore it.
It came with iLife will this be on the boot disks?
ThanksIf your computer shipped with Snow Leopard, that means it shipped with two disks: an Install disk that contains the OS, and an applications disk that contains the iLife suite. You would use the applications disk to reinstall iLife.
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I recently had a new hard drive installed in my macbook pro (2009 model). Previously I was running snow leopard and refused to upgrade as I knew it would cause my pro tools to become incompatible, however when I received my knew, hard drive due to my old one becoming corrupt, the apple techs had installed lion as the OS, I updated to mavericks on the off chance the incompatibility was just with Lion. However I my Snow leopard disk is also incompatible with the new OS, I would like to know if there is any way to install snow leopard onto my mac while it is using mavericks?
Restart the computer with the disk in the drive and the C key held down and install Snow Leopard onto a blank partition or drive. If needed, use the Disk Utility to repartition or erase the internal one.
(109275) -
Also, when upgrading from Leopard to Snow Leopard, will I lose all the data that is currently on my hard drive?
No, that SL disk is meant for the computer it came with only.
Upgrading to SL generally will not cause data loss, but you should have a backup of your important files in any case.
You can get a Snow Leopard disk by calling Apple - in the USA it's 800-MY-APPLE.
Best of luck. -
My Macbook was running slow and kept giving me error codes so I figured the easiest thing to do would be to erase it and do a fresh install. But now, after installing with the disk 1, it won't move past the grey Apple logo screen.
I've done disk repair and verified and there seems to be no problems.
Any suggestions?
thanksMacBook, Mac OS X (10.7 < your profile
Did you try > Lion Recovery -
I plan to restore my computer to factory settings to have a fresh start but i dont know if all the ilife applications will still be there (imovie, iphoto, etc). Or is the ilife applications included in the Applications Install DVD?
Yes, they are, unless you have a machine which shipped with Mac OS X Server, in which case you wouldn't have them to begin with.
(58656) -
I have mac pro 2007 model given to me, I updated it to lion about six months ago, and I do not have a time machine.
Lion stopped loading before I get to the login screen,
I tried all the tips, doing a option/shift/v. I noticed several fsk_dsk errors that it could not fix on my boot drive.
Restore would not work either. The only physical copy I have is the install disk that came with the mac. I think it is Tiger.
If I put this operating system on will I be abel to upgrade it to lion, and if so will I have to pay again?The Lion Recovery Partition has its own index. Your Macintosh HD partition is the one with the troubles.
If Disk Utility cannot fix it, you may need to apply different Utilities, such as Disk Warrior.
Some readers suggest that the best disk repair is to erase the drive and restore it from your Backups.
This might be a good time to consider getting a new drive to have on hand. This would allow you flexibility in copying, fixing, and (if needed) replacing the drive with the problems. -
Do I need the original disk that came with a mac or can I just buy the OS software??
Hi I recently bought a used macbook and the seller did not have the original disks that came with the computer. What I was wondering is if I needed to install a new hard drive in the event that mine fails, can I just buy a copy of the OS and install it on the new hard drive or do I need the specific disks that came with the machine??
Thanks for your helpWelcome to the Apple Support Communities
You say that you have Mac OS X 10.7.5, so if it came preinstalled, see that you can't reinstall it because it's registered to the old owner. Call Apple to get replacement DVDs
If you want, you can upgrade to Mountain Lion. See if your computer is supported > http://www.apple.com/osx/specs Open App Store and purchase Mountain Lion -
Just did a restore for a new 4S. I want to do a new iCloud account and discard the one that came with the restore. Any suggestions?
Welcome to the Apple community.
Settings > iCloud, scroll down and delete the account, sign back in by choosing the option to create a new Apple ID.
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