HT1600 I have Apple TV version 7.4.2 and we pressed on the remote the select button and the menu button at the same time to update our software. The box shows white light, we can get the screen to select netflix but nothing will move and the box will not

I have Apple TV version 7.4.2. We read in a blog that in order to reset our Apple TV we should press the menu button and the select big button at the same time which we did. Now when we attempt to turn on the apple tv box it with the remote we get a white light and sometimes we can get the menu screen but the remote will not let us move now will it allow us to turn the apple tv on or off. If we just leave it alone, the white light eventually goes away. I did unplug the apple tv and we removed the batteries and reinstalled them from the remote and that did not make any difference. Please advise.

If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
Connect the micro USB cable to the Apple TV and to your computer.
Reconnect the power cable (only for Apple TV 3)
Open iTunes.
Select your Apple TV in the Devices list, and then click Restore.

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We have a corporate iPad in our auto showroom to show guests how to use features on their vehicles. Someone locked it with their account. It was not an employee. How can I get in? I did a restore of the software already?

We have a corporate iPad in our auto showroom to show guests how to use features on their vehicles. Someone locked it with their account. It was not an employee. How can I get in? I did a restore of the software already?

Gather up the proof that the dealership is the original purchaser of the iPad,
and take the iPad & that proof to a physical Apple store for possible assistance.
It is highly suggested that you make a genius bar appointment to avoid delay
at the store:
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
If no Apple store close by, get the information mentioned above and contact
Apple Contact Us for assistance.
Once the problem is resolved, you may wish it use Guided Access to limit
what customers can do with the iPad.
iOS: About Guided Access - Apple Support

I reset all the settings last night, now I cant get any icons up, plus I'm on a local computer that cant download itunes, anyone know how i can get my screen back to normal? All it shows is the itunes sybol with the usb cord connecting to it.

I reset all the settings last night, now I cant get any icons up, plus I'm on a local computer that cant download itunes, anyone know how i can get my screen back to normal? All it shows is the itunes sybol with the usb cord connecting to it.

Your only option at this point is to connect the device to a computer running iTunes so you can restore it.
B-rock

I can't get my screen to roll over when I turn phone on the side. It used to work, I might have set something wrong thanks

I can't get my screen to roll over when I turn phone on the side. It used to work, I might have set something wrong thanks

You may have locked the screen. Open Control Center by sliding up with one finger from below the bottom of the home screen. The orientation lock control is at the far right of the top row in Control Center (looks like a lock surrounded by a circular arrow). If it is on, the same icon will be in the menu bar. Also note that not all screens will rotate -- the home screen for example will not.

I have just bought my first mac and have been told that i can get a free upgrade to lion but it seems that this is only an option in the us and canada, not the uk. is this true?

i have just bought my first mac and have been told in pc world that i can get a free upgrade to lion, but it would appear that this is only for those in the u.s. and canada. is this true? also from reading the discussions it seems that lion is not a good thing. i am already regretting my decision to go to a mac.

I have found that both Linux and Mac (unix) are capable of reading "deep" folders while win 32 will have issues, your it people are clearly wrong. I run a network with both win/mac. And as long as the win servers/pc's that have shares are set to allow apple file sharing in their folder properties. And the macs are set to allow smb there should absolutely no trouble with you accessing anything across the platforms, heck, from a Mac to a win pc on some occasions you don't even need to include a "domain" name to log on to, and you can create aliases and make your own shortcuts etc... So you don't have to manually connect each time you boot up etc... But that's all personal preferences I suppose.
All I can tell you is that, I do it on a daily basis managing a small business. So your answer is yes you can.

My ipod is always showing red light even it gets fully charged can u pls suggest me a solution

my ipod is showing red light even it gets fully charged

okay I've sorta of fixed it. I don't know it just started to get recognized by the computer but I still ahve a problem. My iPod shows the apple logo and it's lit up and it's NOT GOING AWAY NO MATTER WHAT. Someone help me please.
I've like tried EVERYTHING.

Western Digital My Book World EditionI have bought a WD My Book World Edition to use for back-up of my iMac, but when I try and log onto the drive with Apple time Machine (back-up software) or connect in any other way i get the message 'There was a proble

I have bought a WD My Book World Edition to use for back-up of my iMac, but when I try and log onto the drive with Apple time Machine (back-up software) or connect in any other way I get the message 'There was a problem connecting to the server "MybookWorld.local" The version of the server you are trying to connect to is not supported. Please contact your system administrator to resolve the problem'
It is a brand new iMac and running Lion OSX
Any ideas on how to solve would be gratefully received?

Followed the directions on this page and it worked!
http://forums.macrumors.com/showthread.php?t=1102423
Part One - Turn on SSH (in the admin panel)
[1] Go to to http://mybookworld.local
[2] login: username will be admin, password will be whatever you have setup. If you can't remember it should be in your Mac OS X keychain (Utilities > Keychain Access, search for "mybookworld"). If you have not changed if from the default the password will be admin as well.
[3] Switch to advanced mode.
[4] From the System tab, pick Advanced.
[5] Enable SSH Access, and click submit.
[6] Click on the network tab and then the LAN button
[7] Make a note of the IP address
Small, maybe obvious, but nevertheless important point: For the install to work, your NAS needs to be connected to a router with internet access.
Part Two - Install netatalk2.2
[8] Open Terminal.app (Utilities > Terminal)
[9] Enter the following command (substitute in 127.0.0.1 for the actual IP address you noted down in step 7), then hit return:
Code:
ssh [email protected]
[10] When prompted, enter the ssh password (will be welc0me).
[11] You are now going to download the installer. Enter the following command, then hit return:
Code:
wget http://mybookworld.wikidot.com/local--files/netatalk2-2-on-whitelight/install_netatalk.sh -O install_netatalk.sh
[12] Once completed, you will need to run the installer. Type:
Code:
sh install_netatalk.sh
[13] You will be asked a number of question during install, answer yes to all. When asked about the "DHX2 login process", I opted to install the modified version, so I can confirm it works.
[14] Once the box has restarted, you should be able to connect to your afp shares and continue to use Time Machine.

When I click on any of my movie or TV shows in Itunes I immediately get an error message that says Itunes has stopped working and closes the program. I can sync the movies and shows to my phone okay but I can't watch on Itunes. Can anyone help?

When I click on any of my movie or TV shows in Itunes I immediately get an error message that says Itunes has stopped working and closes the program. I can sync the movies and shows to my phone okay but I can't watch on Itunes. Can anyone help?

Let's try the following user tip with that one:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

I just installed Photoshop and want to use it as the external editor. I also have PS Elements on the computer and the only external editor I can get iPhoto to recognize is PSE. Any help in changing the external editor to PS would be appreciated!

I just installed Photoshop and want to use it as the external editor in iPhoto. I also have PS Elements on the computer and the only external editor I can get iPhoto to recognize is PSE. Any help in changing the external editor to PS would be appreciated!

Welcome. I am using Photoshop CS5 and this works fine for me. Possibly Adobe has changed this in CS6. Hopefully, LarryHN will have further suggestions. Best.

Every time I try to call or they call me, my phone beugs I can not immediatly to call, denied access the directory for 2 to 4 minutes after that it works again I tried all but nothing, everything works except the call I have an iPhone 4 Version 6.1.3

every time I try to call or they call me, my phone beugs I can not immediatly to call, denied access the directory for 2 to 4 minutes after that it works again
I tried all but nothing, everything works except the call
I have an iPhone 4 Version 6.1.3
thank you for your help

That is the highest you will be able to go with 3g. You need 3gs or 4 to go any higher (multi processors and more memory needed). Version 4.2.1 marks the end of your updates for that device.

I am trying to delete duplicate content in my iTunes library. I have stopped the download and I can see them on VIEW Displaying Duplicates, but cannot delete them with the Delete button. Can anyone assist?

I am trying to delete duplicate content in my iTunes library. I have stopped the download and I can see them on VIEW>Displaying Duplicates, but cannot delete them with the Delete button. Can anyone assist?

If you've paused the download (they are partially greyed out on the duplicates screen ?) then you will need to delete them from download window, you can't (as far as I know) delete partially downloaded items from that screen. When you have items downloading, or downloads that are paused, you should have a downward pointing arrow at the top right of the iTunes screen
If you click that arrow you should get a popup window with the items that are downloading/paused - and you should be able to select and delete them (or resume their download) from there.

My ipad will not start. It is 1 year old...I have tried holding the two buttons and nothing..I have it connected to my desktop and it will make a ding noise but nothing comes up on the screen.

My ipad will not start. It is 1 year old...I have tried holding the two buttons and nothing..I have it connected to my desktop and it will make a ding noise but nothing comes up on the screen.

Frozen or unresponsive iPad
Resolve these most common issues:
    •    Display remains black or blank
    •    Touch screen not responding
    •    Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen, not responding, how to fix
http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
Black or Blank Screen on iPad or iPhone
http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
 Cheers, Tom

Within Facebook, I have '6' photo albums. On my iPad Air or my iPhone 4S, when I go into Photos, select a photo to send to Facebook, I only see '2' Facebook photo albums listed! Thoughts on how I can get my 'I' devices to recognize all '6' FB albums?

Within Facebook, I have '6' photo albums. On my iPad Air or my iPhone 4S, when I go into Photos, select a photo to send to Facebook, I only see '2' Facebook photo albums listed! Thoughts on how I can get my 'I' devices to recognize all '6' FB albums?

OMG, I totally did not see the edit button at the top right corner of the Albums window/page.
Selecting that, then selecting the album BIKE brought up the RED button to the left of the album and ta-da, delete.
Sometimes I seek so hard I do not see.
jojoguitar

I installed a blank cd to burn which I have done before but nothing is happening and I can not eject the cd

I installed a blank cd to burn a playlist which I have done many times but nothing is happening and I can not eject the cd and when I try to close ITunes I get a message saying a cd is burning but nothing is happening and I can not do anything in ITunes

I have this tip in my notes to eject a stuck disc, but not even sure if I have used it before -
Restart computer while holding "option" key, when hard drive icon appears, release "option" and hold "eject" key.
Hope it works!

I tried every single procedure to get my iPhone 5 turn on but none would work including the hard restart (for over 2 minutes, that's how much I'm desperate), connecting it to itunes, connecting it to a dock, everything! ANYTHING ELSE I CAN DO?

I tried every single procedure to get my iPhone 5 turn on but none would work including the hard restart (for over 2 minutes, that's how much I'm desperate), connecting it to itunes, connecting it to a dock, everything! ANYTHING ELSE I CAN DO?

If nothing else is working you can try to put it into recovery mode and restore it that way. Plug in you cable to your computer and make sure your phone is off...hold the home button while you plug the cable into your phone, continue holding the button until a logo pops up showing itunes and cord going towards it, then you can let go of your home button and itunes will prompt you that it detects a phone in recovery mode and make you restore it

HT1600 I have Apple TV version 7.4.2 and we pressed on the remote the select button and the menu button at the same time to update our software. The box shows white light, we can get the screen to select netflix but nothing will move and the box will not

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