HT1600 my software update fails every time I attempt to update. I have restarted the device, selected software update but when it get to the end of "preparing software update", it fails and says the update was not successful. any ideas?
my software update fails every time I attempt to update. I have restarted the device, selected software update but when it get to the end of "preparing software update", it fails and says the update was not successful. any ideas?
Welcome to the Apple Community.
If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
Connect the micro USB cable to the Apple TV and to your computer.
Reconnect the power cable (only for Apple TV 3)
Open iTunes.
Select your Apple TV in the Devices list, and then click Restore.
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If you run into the "another installation" message even after the reboot of the PC (which is an excellent idea by HTP ProXy), reregistering your Windows Installer Service is worth a try.
First, launch a command prompt as an administrator. In your Start search, type cmd then right-click on the cmd that comes up and select "Run as administrator".
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It just says not connected, and as soon as it bails to menu, it connects again and will play for another minute before doing the same thing all over again.Hello David,
Thank you for contributing to the Apple Support Communities.
It sounds like your Apple TV is having trouble streaming videos from iTunes on your computer. This symptom could have a variety of causes, and I'd suggest the following initial troubleshooting steps.
In addition to restarting your devices (Apple TV, computer, router), try the tips in this article, starting with "Check your home network:"
Apple TV (2nd and 3rd generation): Troubleshooting playback performance - Apple Support
All the best,
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It sounds like your screen is either black so it looks like it is not on, or it is just plain not turning on at all and it is also not being recognized in iTunes. I would recommend the followng troubleshooting from this article to help you determine whether that is the case or not, named:
iPhone: Hardware troubleshooting
Toggle the ringer switch to see if the unit vibrates. If it does, it could be that iPhone is getting power, but is not displaying any image.
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My issue is still not resolved. What do I do next?
Contact Apple Support.
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All the very best,
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SammiiPlug your iPod into your computer, it will begin to sync. Now check to see if the playlists have been added.
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