I have a valid Serial # for Adobe Acrobat XI, and it shows on my account, but when I try to install it seem to automatically go to "Pro" and says that my Serial # is invalid. I need this right away!!!! How can I fix this???

I really need help with this! I have a valid Serial # for Adobe Acrobat XI and it shows on my account with Adobe. When I try to install on my new hard drive it says that the serial # is invalid.. I tried to install the free version to get me out of a jam and it keeps saying that it failed!!!! What can I do?

I am on Windows 7, and I was on Adobe.com. I went to downloads and clicked on Acrobat XI standard. It downloaded. But when I went to run it said Acrobat XI Pro and would not accept my serial number. I have done this now 4 times. I think that the system is downloading the wrong version. I am getting very frustrated and unhappy with Adobe!!!!
Sent from my iPad

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