HT1665 Why are the buttons on my earbuds not working?  I just bought new ones because the old ones weren't working.

I'm unable to use the buttons on my earbuds, both for music and for phone calls.

Hi Kristen0424,
If you are having button issues with the remote on your Apple earbuds, you may find the following article helpful:
Apple EarPods with Remote and Mic: Remote buttons do not function
http://support.apple.com/kb/TS4396
Regards,
- Brenden

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