HT1688 I installed an app for Whatsapp and ever since, when I try to use Safari the page comes up blank and frozen, what do I do? ( on my iPhone 5s)

The message is the same as above

Uninstall and reinstall the app.  Restart the phone (press and hold the HOME button and power button until the Apple logo appears).

Similar Messages

  • When I try to use Safari, I get a screen flash and then it closes.  How can I fix this?

    When I try to use Safari, I get a screen flash and then it closes.  How can I fix this?

    1. Double-click the Home button to close all Inactive Apps in Task Bar
    2. Hold the Apps in Task Bar down for a second or two until you see the minus sign
    3. Tap the minus sign to close Apps
    4. Tap center of screen to return to Home Screen
    5. Reset iPad. Hold the Sleep and Home button down for about 10 second until you see the Apple logo. Ignore the red slider

  • I transfer all my games from my iphone to my pad, but the game progress is lost.... i signed on to game centre it shows all my scores and progress but when i try to play with the games, all my progress and scores disappears... can anyone help???

    I transfered all my games from my iphone4s to my ipad, but the game progress is lost.... I signed on to game centre it shows all my scores and progress but when i try to play with the games, all my progress and scores disappears... can anyone help???

    Hi bubbles213,
    The best way to move information from one iOS device to another is to back up the device using iCloud or iTunes (or both), and then restoring the new device from it.  This article will walk you through the steps:
    Transfer content from an iPhone, iPad, or iPod touch to a new device
    http://support.apple.com/kb/HT2109
    Cheers,
    - Judy

  • I have a Dell Inspiron 1545 and I can't download Adobe flash or Adobe acrobat reader, when I try to play my games it says update flash and when I try to download it the screen comes up blank

    I have a Dell Inspiron 1545 and I can't download Adobe flash or Adobe acrobat reader, when I try to play my games it says update flash and when I try to download it the screen comes up blank

    Try the offline installers:
    Flash Player for ActiveX (Internet Explorer)
    Flash Player Plug-in (All other browsers)
    For Adobe Reader: http://get.adobe.com/reader/enterprise/

  • After updating my firefox it crashes , it works for while but then when i try to open a new page it goes blank and i end up restarting my computer and everything works a little while but then the same thing happens , i don't kno how to fix it i need help.

    For instance I'll be on youtube.com watching videos but after a while. When i click on a different video it stops working, kind of like when I'm not connected anymore, but I'm still connected.
    After i restart or shut down then turn back on things work again for awhile. It doesn't seem like it's a specific website because it doesn't matter and after I restart the website works just fine for a while till it happens again.

    Please see the following articles [[Firefox Hangs]] and [[Firefox Crashes]]

  • I already have installed Ai, Lr an Id, but when I try to use it the software says that the Proof period is over, and then ask me for a Serial Number of 6 digits. otherwise It offers to me to purchase a new subscription. BUT I ALREADY PAY 2 MONTH of THIS P

    I already have installed Ai, Lr an Id, but when I try to use it the software says that the Proof period is over, and then ask me for a Serial Number of 6 digits.
    otherwise It offers to me to purchase a new subscription. BUT I ALREADY PAY 2 MONTH of THIS PLAN!!!!!! 
    I want to USE the products….CAN YOU HELP ME????
    regards,
    Leticia
    There aren´t an email, a phone number, a chat or a place to find helpful. I live in Argentina, where I can find a solve to my problem?

    Does your Cloud subscription properly show on your account page?
    If you have more than one email, are you sure you are using the correct Adobe ID?
    https://www.adobe.com/account.html for subscriptions on your Adobe page
    If yes
    Some general information for a Cloud subscription
    Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
    Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
    -Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
    -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
    -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
    -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
    -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
    If no
    This is an open forum, not Adobe support... you need Adobe staff to help
    Adobe contact information - http://helpx.adobe.com/contact.html
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"
    If you really want to cancel, You need Adobe support to cancel a subscription
    -start here https://forums.adobe.com/thread/1703848
    -or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
    --and two links which may provide more details, if the above links don't help you
    -http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
    -http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  • I have an Ipad My apple ID and password works for Ibooks and Icloud but when I try to get into the app store it doesn't show my entire email address on the account. When I try to get into the app store it tells me my password is incorrect.  How can I corr

    I have an Ipad My apple ID and password works for Ibooks and Icloud but when I try to get into the app store it doesn't show my entire email address on the account. When I try to get into the app store it tells me my password is incorrect.  How can I correct this? I have been emailing support but so far they have been no help

    Open the App Store app, go to the Featured pane, swipe to the bottom, tap the Apple ID and sign out. Tap again and sign in with the Apple ID of your choosing.

  • I have several layers for this image: Background, Moon, Tree, Grass and Clouds.  When I try to use the Move tool to move the Moon, the tool jumps to the Tree layer.  The same thing happens with the other layers as well (except the background layer).  How

    I have several layers for my image: Background, Moon, Tree, Grass and Clouds.  When I try to use the Move tool to move the Moon, the tool jumps to the Tree layer.  The same thing happens with the other layers as well (except the background layer).  How can I keep the move tool from jumpimg to the Tree layer?

    1. Pre-select (highlight) the layer to move in the Layers panel.  or-
    2. [ALT+Right mouse click]  to select the wanted layer in the image window.
    and maybe
    3. Set the PS option to "Auto-select" a layer with cursor hover.  (can be very confusing!)

  • After installing Windows 8, when I try to use itunes, the cursor only slowly scrolls to the top of the page and the program will not respond.

    After installing Windows 8, when I try to use itunes, the cursor only slowly scrolls to the top of the page and the program will not respond.

    After installing Windows 8, when I try to use itunes, the cursor only slowly scrolls to the top of the page and the program will not respond.

  • I downloaded different books on my iPad from iBook but when I try to read them the book isn't complete and I see lots of pages with error.

    I downloaded different books on my iPad from iBook but when I try to read them the book isn't complete and I see lots of pages with error.

    Have you tried closing the iBooks app completely and seeing if it works ok when you re-open it ? From the home screen (i.e.not with the iBooks app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the iBooks app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
    If that doesn't work then you could try a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
    If neither of the above work then you could also try deleting the app and re-installing it - as long as the books are still in the store and you use the same iTunes account as you originally used then you can re-download them for free : http://support.apple.com/kb/HT2519

  • I'm trying to use FaceTime but when I try to log in, the system tries to verify and gives me a number to call Apple to complete registration.  Is there anything I can do?

    I'm trying to use FaceTime from my IMac OS Version 10.8.5 but when I try to log in, the system tries to verify and gives me a number to call Apple to complete registration.  Is there anything I can do? 

    There is no official public documentation of that alert as far as I know.
    If you're trying to sign in to FaceTime, try to sign in to iMessage in the Messages application, or vice versa.
    Otherwise, do as the alert directs. According to reports, you won't be charged for the support call if you select "Apple ID"—not the hardware model—as the product you're asking about, and cite the "customer code" in the alert as the "validation code" when you speak to the Apple representative.

  • I have a new mac book pro System Version: OS X 10.9.4 just one week old. When i play games using chrome the mac gets super hot and in the middle and the bottom. I had to return a mac last week because of this and got a new one replaced. But it still

    I have a new mac book pro System Version: OS X 10.9.4 just one week old. When i play games using chrome the mac gets super hot and in the middle and the bottom. I had to return a mac last week because of this and got a new one replaced. But it still

    I ran the diagnostics suggested in Macbook Pro Running Slow and Overheating, High kernel_task CPU Usage. Results below. Any help would be great.
    System Version: OS X 10.9.4 (13E28) 
    Kernel Version: Darwin 13.3.0
    Boot Mode: Normal
    Model: MacBookPro11,1
    USB
       Dell USB Optical Mouse (Dell Inc.)
    System diagnostics
       2014-09-20 PluginProcess spin
       2014-09-20 PluginProcess spin
       2014-09-20 iTunes spin
       2014-09-22 PluginProcess spin
       2014-09-22 PluginProcess spin
       2014-09-25 PluginProcess spin
       2014-09-26 Google Chrome spin
       2014-09-26 Google Chrome spin
    User diagnostics
       2014-09-20 CalendarAgent crash
       2014-09-22 DashboardClient crash
    Kernel messages
       Sep 26 17:21:23   IOPPF: Sent gpu-internal-plimit-notification last value 4 (rounded time weighted average 4)
       Sep 26 17:21:35   IOPPF: Sent cpu-plimit-notification last value 5 (rounded time weighted average 5)
       Sep 26 17:21:35   IOPPF: Sent gpu-internal-single-slice-plimit-notification last value 3 (rounded time weighted average 3)
       Sep 26 17:21:35   IOPPF: Sent gpu-internal-plimit-notification last value 3 (rounded time weighted average 3)
       Sep 26 17:21:47   IOPPF: Sent cpu-plimit-notification last value 8 (rounded time weighted average 7)
       Sep 26 17:21:47   IOPPF: Sent gpu-internal-single-slice-plimit-notification last value 3 (rounded time weighted average 3)
       Sep 26 17:21:47   IOPPF: Sent gpu-internal-plimit-notification last value 3 (rounded time weighted average 3)
       Sep 26 17:22:01   IOPPF: Sent cpu-plimit-notification last value 5 (rounded time weighted average 7)
       Sep 26 17:22:01   IOPPF: Sent gpu-internal-single-slice-plimit-notification last value 2 (rounded time weighted average 3)
       Sep 26 17:22:01   IOPPF: Sent gpu-internal-plimit-notification last value 2 (rounded time weighted average 3)
       Sep 26 17:22:21   IOPPF: Sent cpu-plimit-notification last value 10 (rounded time weighted average 9)
       Sep 26 17:22:21   IOPPF: Sent gpu-internal-single-slice-plimit-notification last value 4 (rounded time weighted average 3)
       Sep 26 17:22:21   IOPPF: Sent gpu-internal-plimit-notification last value 4 (rounded time weighted average 3)
       Sep 26 17:22:34   IOPPF: Sent cpu-plimit-notification last value 8 (rounded time weighted average 8)
       Sep 26 17:22:34   IOPPF: Sent gpu-internal-single-slice-plimit-notification last value 5 (rounded time weighted average 5)
       Sep 26 17:22:34   IOPPF: Sent gpu-internal-plimit-notification last value 5 (rounded time weighted average 5)
       Sep 26 17:22:47   IOPPF: Sent cpu-plimit-notification last value 6 (rounded time weighted average 6)
       Sep 26 17:22:47   IOPPF: Sent gpu-internal-single-slice-plimit-notification last value 5 (rounded time weighted average 5)
       Sep 26 17:22:47   IOPPF: Sent gpu-internal-plimit-notification last value 5 (rounded time weighted average 5)
       Sep 26 17:23:01   IOPPF: Sent cpu-plimit-notification last value 7 (rounded time weighted average 7)
       Sep 26 17:23:01   IOPPF: Sent gpu-internal-single-slice-plimit-notification last value 5 (rounded time weighted average 5)
       Sep 26 17:23:01   IOPPF: Sent gpu-internal-plimit-notification last value 5 (rounded time weighted average 5)
       Sep 26 17:23:12   IOPPF: Sent cpu-plimit-notification last value 6 (rounded time weighted average 6)
       Sep 26 17:23:12   IOPPF: Sent gpu-internal-single-slice-plimit-notification last value 5 (rounded time weighted average 5)
       Sep 26 17:23:12   IOPPF: Sent gpu-internal-plimit-notification last value 5 (rounded time weighted average 5)
    Extrinsic daemons
       com.adobe.fpsaud
    Extrinsic agents
       com.google.keystone.user.agent
    launchd items
       /Library/LaunchDaemons/com.adobe.fpsaud.plist
        (com.adobe.fpsaud)
       Library/LaunchAgents/com.apple.FolderActions.enabled.plist
        (com.apple.FolderActions.enabled)
       Library/LaunchAgents/com.apple.FolderActions.folders.plist
        (com.apple.FolderActions.folders)
       Library/LaunchAgents/com.google.keystone.agent.plist
        (com.google.keystone.user.agent)
    Startup items
       /Library/StartupItems/TuxeraNTFSUnmountHelper/TuxeraNTFSUnmountHelper
    Extrinsic loadable bundles
       /Library/Internet Plug-Ins/Flash Player.plugin
        (com.macromedia.Flash Player.plugin)
       /Library/PreferencePanes/Flash Player.prefPane
        (com.adobe.flashplayerpreferences)
       /Library/PreferencePanes/Tuxera NTFS.prefPane
        (com.tuxera.ntfs.mac.prefpane)
       Library/Address Book Plug-Ins/SkypeABDialer.bundle
        (com.skype.skypeabdialer)
       Library/Address Book Plug-Ins/SkypeABSMS.bundle
        (com.skype.skypeabsms)
    User login items
       iTunesHelper
       Google Chrome
    Restricted user files: 45
    Elapsed time (s): 75

  • I was given photoshop elements 12 as a gift and when I try to download it the download will not complete and then it says that it is a counterfeit

    I was given photoshop elements 12 as a gift and when I try to download it the download will not complete and then it says that it is a counterfeit.

    Hi LindyMBiega,
    Please try doing a fresh download of Photoshop elements 12 from the below mentioned link and try the installation again.
    Download Photoshop Elements products | 12, 11, 10
    Cheers,
    Kartikay Sharma

  • I have a new mac book pro System Version: OS X 10.9.4 just one week old. When i play games using chrome the mac gets super hot and in the middle and the bottom. I had to return a mac last week because of this and got a new one replaced.

    i have a new mac book pro System Version: OS X 10.9.4 just one week old. When i play games using chrome the mac gets super hot and in the middle and the bottom. I had to return a mac last week because of this and got a new one replaced.The issue still remains

    I ran the diagnostics suggested in Macbook Pro Running Slow and Overheating, High kernel_task CPU Usage The results are below.
    System Version: OS X 10.9.4 (13E28) 
    Kernel Version: Darwin 13.3.0
    Boot Mode: Normal
    Model: MacBookPro11,1
    USB
       Dell USB Optical Mouse (Dell Inc.)
    System diagnostics
       2014-09-20 PluginProcess spin
       2014-09-20 PluginProcess spin
       2014-09-20 iTunes spin
       2014-09-22 PluginProcess spin
       2014-09-22 PluginProcess spin
       2014-09-25 PluginProcess spin
       2014-09-26 Google Chrome spin
       2014-09-26 Google Chrome spin
    User diagnostics
       2014-09-20 CalendarAgent crash
       2014-09-22 DashboardClient crash
    Kernel messages
       Sep 26 17:21:23   IOPPF: Sent gpu-internal-plimit-notification last value 4 (rounded time weighted average 4)
       Sep 26 17:21:35   IOPPF: Sent cpu-plimit-notification last value 5 (rounded time weighted average 5)
       Sep 26 17:21:35   IOPPF: Sent gpu-internal-single-slice-plimit-notification last value 3 (rounded time weighted average 3)
       Sep 26 17:21:35   IOPPF: Sent gpu-internal-plimit-notification last value 3 (rounded time weighted average 3)
       Sep 26 17:21:47   IOPPF: Sent cpu-plimit-notification last value 8 (rounded time weighted average 7)
       Sep 26 17:21:47   IOPPF: Sent gpu-internal-single-slice-plimit-notification last value 3 (rounded time weighted average 3)
       Sep 26 17:21:47   IOPPF: Sent gpu-internal-plimit-notification last value 3 (rounded time weighted average 3)
       Sep 26 17:22:01   IOPPF: Sent cpu-plimit-notification last value 5 (rounded time weighted average 7)
       Sep 26 17:22:01   IOPPF: Sent gpu-internal-single-slice-plimit-notification last value 2 (rounded time weighted average 3)
       Sep 26 17:22:01   IOPPF: Sent gpu-internal-plimit-notification last value 2 (rounded time weighted average 3)
       Sep 26 17:22:21   IOPPF: Sent cpu-plimit-notification last value 10 (rounded time weighted average 9)
       Sep 26 17:22:21   IOPPF: Sent gpu-internal-single-slice-plimit-notification last value 4 (rounded time weighted average 3)
       Sep 26 17:22:21   IOPPF: Sent gpu-internal-plimit-notification last value 4 (rounded time weighted average 3)
       Sep 26 17:22:34   IOPPF: Sent cpu-plimit-notification last value 8 (rounded time weighted average 8)
       Sep 26 17:22:34   IOPPF: Sent gpu-internal-single-slice-plimit-notification last value 5 (rounded time weighted average 5)
       Sep 26 17:22:34   IOPPF: Sent gpu-internal-plimit-notification last value 5 (rounded time weighted average 5)
       Sep 26 17:22:47   IOPPF: Sent cpu-plimit-notification last value 6 (rounded time weighted average 6)
       Sep 26 17:22:47   IOPPF: Sent gpu-internal-single-slice-plimit-notification last value 5 (rounded time weighted average 5)
       Sep 26 17:22:47   IOPPF: Sent gpu-internal-plimit-notification last value 5 (rounded time weighted average 5)
       Sep 26 17:23:01   IOPPF: Sent cpu-plimit-notification last value 7 (rounded time weighted average 7)
       Sep 26 17:23:01   IOPPF: Sent gpu-internal-single-slice-plimit-notification last value 5 (rounded time weighted average 5)
       Sep 26 17:23:01   IOPPF: Sent gpu-internal-plimit-notification last value 5 (rounded time weighted average 5)
       Sep 26 17:23:12   IOPPF: Sent cpu-plimit-notification last value 6 (rounded time weighted average 6)
       Sep 26 17:23:12   IOPPF: Sent gpu-internal-single-slice-plimit-notification last value 5 (rounded time weighted average 5)
       Sep 26 17:23:12   IOPPF: Sent gpu-internal-plimit-notification last value 5 (rounded time weighted average 5)
    Extrinsic daemons
       com.adobe.fpsaud
    Extrinsic agents
       com.google.keystone.user.agent
    launchd items
       /Library/LaunchDaemons/com.adobe.fpsaud.plist
        (com.adobe.fpsaud)
       Library/LaunchAgents/com.apple.FolderActions.enabled.plist
        (com.apple.FolderActions.enabled)
       Library/LaunchAgents/com.apple.FolderActions.folders.plist
        (com.apple.FolderActions.folders)
       Library/LaunchAgents/com.google.keystone.agent.plist
        (com.google.keystone.user.agent)
    Startup items
       /Library/StartupItems/TuxeraNTFSUnmountHelper/TuxeraNTFSUnmountHelper
    Extrinsic loadable bundles
       /Library/Internet Plug-Ins/Flash Player.plugin
        (com.macromedia.Flash Player.plugin)
       /Library/PreferencePanes/Flash Player.prefPane
        (com.adobe.flashplayerpreferences)
       /Library/PreferencePanes/Tuxera NTFS.prefPane
        (com.tuxera.ntfs.mac.prefpane)
       Library/Address Book Plug-Ins/SkypeABDialer.bundle
        (com.skype.skypeabdialer)
       Library/Address Book Plug-Ins/SkypeABSMS.bundle
        (com.skype.skypeabsms)
    User login items
       iTunesHelper
       Google Chrome
    Restricted user files: 45
    Elapsed time (s): 75

  • I ugraded my itune and ever since i could no longer use my itune because it requires quicktime 7.5.5

    i ugraded my itune and ever since i could no longer use my itune because it requires quicktime 7.5.5

    Try updating your QuickTime player to 7.7:
    http://support.apple.com/kb/DL761

Maybe you are looking for

  • Deploying CMP entity bean throws compilation error.

    Jdeveloper build works fine but the server deployment ( embedded) fails. I linked tools.jar to j2ee home dir, same version as jdev uses. Session beans deploy OK. The table corr to the entity bean has a primary key and the entity bean was created by d

  • Oracle 10.2 on AIX -- need to connect to remote SQL server by dblink

    oracle 10.2 on AIX -- need to connect to remote SQL server by dblink i didn't see a odbc diectory in our oracle home path. how do i know odbc driver is installed in the oracle on our AIX server. If it is there, do i just need to modify the odbc.ini a

  • Com.sun.java.swing package not found

    All my other programs compile fine if they're not using that package

  • Adobe Audition CC won't play track

    Hello, Im new to this type of forum, I have a situation that has not happened before. I recently up dated my Mac form Mountain 10.9 to Yosemite 10.10 so Im not sure it this is the course, When I load a track to audition for editing and press play I g

  • Mavericks Confusion

    Ok, so I downloaded Mavericks and installed it over my Snow Leopard installation. Of course I lost Photoshop CS2 and Office for Mac 2004 and some other small 32 bit applications. But, Other 32 bit applications seem to work fine. Examples, Audacity an