HT1725 a book i purchased downloaded on my IPhone, but shows pause, I cannot get it to finish downloading. What can I do to download the book? thanks!
A book I purchased downloaded to my IPhone, but shows pause, I cannot view the book. How can I correct this? Thanks!
Welcome to the Apple Community.
Select the content, Ctrl-click and choose get info, go to the summary tab and see where the content is listed as located.
Similar Messages
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Just yesterday I downloaded the newest update for iTunes, a few days before doing this I purchased music, but after doing the update my songs will not play. It shows a message that says this file cannot be located, what can I do to find the location?
The path C:\users\owner\appdata\local\apple\apple software update\bonjour64.msi cannot be found. verify that you have access to this location and try again or try to find the installation package "bonjour64.msi" in a folder from which you can install the product bonjour.
Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on 25 June 2010. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)
After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove".
Quit out of CleanUp. Restart the PC, and try another iTunes install. Does it go through properly this time? -
Trial download and purchase download the same?
Are the trail download and purchase download the same? I downloaded the trial and added my purchase serial numbers to activate. Are there any reasons for downloading the purchase download file? Are they the same? It's difficult to put this large file on disk. Is there an ISO version available?
Functionality wise, trial and retail version are identical. however, some products may not contain all content (templates, presets, plug-in) in the trial version due to third-party licensing restrictions. Depends on what product you actualyl mean and whether or not you would need those extras...
Mylenium -
Purchased and downloaded elements one yr. ago. Now new computer. Have CD, tried to install, after entering S/N get error-"not valid number" What can I do?
Go here (You may need to use the chat option.):
Activation & Deactivation Help
This is the Photoshop Forum.
Note to mod: Please move to the Photoshop Elements forum. -
I have purchased Acrobat from the Cloud and downloaded and installed it. I received an order number but no serial number and cannot get it to finish installing Where do I get the serial number!?!
Like most online purchases you would normally receive the order number before the order is processed so you should be patient and allow some time for the processing to happen. If you feel you have waited long enough then you should contact Adobe Support directly and try to get information on your order since you now have a reference for it that you can share with them.
Phone support | Orders, returns exchanges
http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Get chat help with orders, refunds, and exchanges (non-CC)
http://helpx.adobe.com/x-productkb/global/service-b.html ( http://adobe.ly/1d3k3a5 ) -
I have just purchased an ipad3 mainly for storing and viewing my photos but I cannot get my photos to sync using itunes. Does anyone have the best solution please?
See http://support.apple.com/kb/HT4236
Another way. You can use a USB flash drive & the camera connection kit.
Plug the USB flash drive into your computer & create a new folder titled DCIM. Then put your movie/photo files into the folder. The files must have a filename with exactly 8 characters long (no spaces) plus the file extension (i.e., my-movie.mov; DSCN0164.jpg).
Now plug the flash drive into the iPad using the camera connection kit. Open the Photos app, the movie/photo files should appear & you can import. (You can not export using the camera connection kit.)
Secrets of the iPad Camera Connection Kit
http://howto.cnet.com/8301-11310_39-57401068-285/secrets-of-the-ipad-camera-conn ection-kit/
This may interest you.
Expand your iPad's storage capacity with HyperDrive
http://www.macworld.com/article/1153935/hyperdrive.html
On the road with a camera, an iPad, and a Hyperdrive
http://www.macworld.com/article/1160231/ipadhyperdrive.html
Since you are new to iPad.....
You can download a complete iPad User Guide here: http://manuals.info.apple.com/en/ipad_user_guide.pdf
Also, Good Instructions http://www.tcgeeks.com/how-to-use-ipad-2/
Apple - iPad - Guided Tours
http://www.apple.com/ipad/videos/
Watch the videos see all the amazing iPad apps in action. Learn how to use FaceTime, Mail, Safari, Videos, Maps, iBooks, App Store, and more.
How to - Articles & User Guides & Tutorials
http://www.iphone-mac.com/index.php/Index/howto/id/4/type/select
iPad How-Tos http://ipod.about.com/lr/ipad_how-tos/903396/1/
You can download this guide to your iPad.
iPad User Guide for iOS 5
http://itunes.apple.com/us/book/ipad-user-guide-for-ios-5/id470308101?mt=11
Cheers, Tom -
I have purchased two audiobooks from iTunes. They play perfectly for about 13 minutes and then abruptly stop. I have purchased other audiobooks and have not had a problem. Please, any ideas on why this is happening and what can I do to fix it. Thanks!
As long as you use your computer like King Penguin stated for Report a Problem, you should be fine. If you can't get to your computer, are not using your computer, or your computer is not longer in the mix since you have been using your iPad, email iTunes support about the problem.
http://www.apple.com/emea/support/itunes/contact.html -
Hello there,
After the 6.1.3 download, my iphone 4s has no itunes and a new hard-of-hearing blue screen SIRI after the 6.1.3 download. Where did the itunes app go? How do i get it back? And how can i switch back to the old gray SIRI?
Thanks,
lost and confusedHello there, tonjay82.
There are some great sources of information in the following article that might help you in resolving the issue at hand:
iOS: Understanding Restrictions
http://support.apple.com/kb/ht4213
Particularly of note is the following:
You can enable and adjust Restrictions, or Parental Controls, on your device to prevent access to specific features or content on the device. Locate these settings by tapping Settings > General > Restrictions.
and
Additional Information
If your iOS device is missing a particular application or if a certain feature is not available, ensure that Restrictions are not enabled. Symptoms can include:
App missing from the Home screen (Safari, Camera, or YouTube for example)
Feature or service unavailable (Siri, Location Services, and so on)
Setting missing or grayed out (such as Mail, Contacts, and Calendar; iCloud; Twitter; FaceTime)
Important: Restrictions can also be enabled or enforced using a profile (typically installed when using the device for business or education purposes). You can check for installed profiles in Settings > General > Profiles.
Thank you for reaching out to us at Apple Communities on this issue.
Cheers,
Pedro D. -
I haveabout 7 App's that I Need to update.
However, when trying tot do so,the message I get is 'Can't download the app' (in Dutch).
The App, however, such as Pages, is no longer opening and can't be used.
What can I do to complete the updating process and start using the Apps again?Download iTunes using the tab at the top of this page. Then run the update with iTunes closed.
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I have an older Macbook with OS/X. Tried to download iTunes 10 a few times now, but when installing I always get the same error message: Run Preinstall Script for Apple Mobile Device Support. What can I do to finalise the installation?
Thanks. Short of the sort of "generic" suggestions of restaring your system, if you haven't, and repairing disk permissions and verifying the disk, I don't have any advice right now. I'll do some research and see if I can come across anything. Meanwhile, someone else may have an idea.
Regards. -
My old iPad has purchased movies on it from iTunes Store, however they do not appear on my new iPad - what can I do to fix this? Thanks. My new iPad air is wifi only
You might, depending upon what country that you are in (redownloading films isn't possible in all countries), the studios that they are from (even where redownloading is possible not all studios have agreed to it), and whether they are still in your country's store (studios ocassionally remove their films), be able to redownload them on your new iPad via the Purchased tab in the iTunes store app.
If not then you will need to connect your old iPad to your computer's iTunes and copy them over to it via File > Devices > Transfer Purchases, and you can then sync them to your new iPad. -
Hi. I'm trying to transfer purchases to update my iphone but the suggested options are either greyed out or don't exist. How do I transfer purchases?
Just to clarify - When I follow the instructions to "transfer purchases from iphone to computer" prior to updating my iphone the options suggested are greyed out. The Transfer Purchases option under Devices in the File menu is greyed out. Can anyone explain why its greyed out and how I can make the option available?
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I just got a new iPad3 ...I was trying to download the apps but it didn't work it gives [code error 1009] what can I do .
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
Cheers, Tom -
THE NEW FIREFOX DOWNLOAD IS STUCK. WHAT CAN BE DONE TOO COMPLETE THE NEW DOWNLOAD in English
Firefox will not appear in the Market for most phones with incompatible hardware. You can check if your phone is supported here:
https://wiki.mozilla.org/Mobile/Platforms/Android
Even on some supported devices, a bug in the Market software prevents Firefox from showing up. This may be related to the fairly recent Android Market app update. If you go to Settings/Applications/Market and choose "Uninstall" you can uninstall the update, and then search for and install Firefox from the marketplace.
Or, if you have a supported phone, you can download the app directly by typing this address into your phone's browser: http://bit.ly/fxbeta3
(Note: To download the app directly for an AT&T phone, you will have to search for instructions on "sideloading" the APK file, since AT&T disables the option to install from non-Market sources.) -
My movie rental download was not completed and I was unable to finish the movie. I was charged for it. What can I do to rent the movie again without getting charged for the rental again?
kananga wrote:
To begin, what ADA-compliant options are available to work with a service representative? Good question, and one that I don't know the answer to. Does anything on this page help? Products & Services Overview | Verizon Wireless
1) I was charged for service following the cancellation of my service; this includes a period following cancellation during which no service was provided. Service is normally billed through the end of the billing cycle, whether service is provided or not. "Cancellations will become effective on the last day of that month’s billing cycle, and you are responsible for all charges incurred until then." After working with a representative in person, I was told that my final bill would be adjusted to reflect the legally billable amount. According to their legal docs, the "leagally billable amount" is through the end of the billing cycle. This was three weeks ago and I haven't received a response, and I haven't been able to find a way to pursue a resolution - What can I do to help move this process forward?
2) It appears I will be unable to pay my bill after this dispute has been reviewed. My phone number is no longer with Verizon. The online bill payment login requires a phone number - I have never been provided with any other account number. Unfortunately, Verizon appears to close access to online bill payment when the phone number is transferred, even to accounts with unpaid invoice amounts. How can I pay my bill online? You cannot pay online once the account is cancelled. You will be mailed a paper copy of the final bill, and you can mail a check, or possibly call in and pay over the phone. But online is no longer an option once the account is cancelled.
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