Trial download and purchase download the same?
Are the trail download and purchase download the same? I downloaded the trial and added my purchase serial numbers to activate. Are there any reasons for downloading the purchase download file? Are they the same? It's difficult to put this large file on disk. Is there an ISO version available?
Functionality wise, trial and retail version are identical. however, some products may not contain all content (templates, presets, plug-in) in the trial version due to third-party licensing restrictions. Depends on what product you actualyl mean and whether or not you would need those extras...
Mylenium
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i paid for the single after effects cc app and I used the same account with the expired free trial . so after paying for after effects, i try downloading it but it brings up a screen saying that i need to purchase after effects to continu
Activation Stuff
Mylenium -
I purchased Mountain Lion on my MacBook and want it on my mac desktop as well. Can I download the same purchase on my desktopMac? and how do i do that?
Welcome to the Apple Support Communities
When you purchase Mountain Lion, you can install it as many times as you want on all your computers for free. To install it on the desktop, open the App Store, go to Purchases tab and download OS X Mountain Lion.
Another option is to redownload it on the MacBook, put the installer onto a USB drive and connect it to the desktop in order to upgrade -
Received adobe photoshop elements 12/adobe premiere elements 12 when I purchased a MacBook Pro. The macBook Pro does not have a DVD player it is sold separately. To install the program can I download a free trial version and then use the serial numbers from the set I received?
yes, that's exactly what you should do,
Downloads available:
Suites and Programs: CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5 | 4 | 3
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Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
I have tried to download a digital copy that came with a movie I purchased and I keep getting the an error about HD purchase vs. SD purchase. I push redeem again and it has the same message and I cant download the movie. What can I do?
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device. -
Can I download the Acrobat X trial version and purchase my license upgrade?
I wish to upgrade Acrobat 8 from my dead workstation to Acrobat X on my new workstation (Windows7 OS). I do not have installation CD newer than Acrobat 6. Can I download the Acrobat X trial version and purchase my license upgrade?
You are welcome to download the trial and enter the serial number for your purchsed version of Adobe Acrobat X.
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I purchased Acrobat Standard, not realizing it is not compatible with MAC. I need to exchange. I just chatted with a so-called "specialist" who told me to sign in and download the same program. I got the same blasted message. I need help. I need to exchange this program for one that is compatible with my MAC. The standard is of no use to me at all. I feel like I have been ripped off
Hi Kargi,
We are working on getting things straightened out for you. You should be hearing from a Customer Care agent shortly.
Best,
Sara -
Already purchase applications through apple ID is not showing in apps store purchase history of apps and If I try to download the same application in apps store its showing paid application in apps store with using same apple ID account.
Thanks King_Penguin for taking time to read and reply.
I just purchased this movie on Thursday, May 15, so just a few days ago. I have never had any trouble whatsoever since I have been in Vietnam. I have downloaded several movies and even music and they have all synced to my respected Apple products except for this purchase.
Sorry, I don't quite understand what you mean by studios and different versions. Could you please explain?
I checked my purchased list in my purchase history under my account and there are no hidden items. -
Having purchased a Bluray of Les Mis with a digital download, I am unable to download the film through iTunes with each time I try it stops at 1.43GBytes. I have attempted both Win8 PC and iPad with the same result. Any ideas?
Hello there, TindyBobbin.
Just to make sure, here is a Knowledge Base article that reviews the process for downloading a digital copy:
Transferring or downloading an iTunes Digital Copy
http://support.apple.com/kb/ht1539
If all of the steps still do not help with the download, you may want to follow what is mentioned at the bottom of all instructions:
If you are experiencing issues downloading your iTunes Digital Copy, please contact iTunes Store Support.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D. -
The download button as described on the HELP page doesn't appear on the page listing my purchase.
The HELP instructions list that such a button must be clicked to down load an item.
I have made 3 purchases of the same song in an attempt to download it.
Only one of those purchases appears on the page that list purchases available to down load.
I wrote out a copy of the HELP page instructions (the page can't be printed) so I could accurately follow it as I tried to do the down load.
Is there some secret to downloading a purchase or causing the down load button to appear?Hello L Swarz,
Thank you for the details of the issue you are experiencing when downloading your purchased song to your iPod nano.
I am not sure if you have tried these specific steps, but I recommend downloading the purchased song to iTunes on your computer using the steps in the following article:
iTunes 11 for Windows: Download previous purchases from the iTunes Store
http://support.apple.com/kb/PH12491
Thank you for using Apple Support Communities.
Best,
Sheila M. -
hi
Hi Krazymofozjr,
If you are having issues transferring or restoring your in-app purchases to the same app on another device, you may find the following article helpful:
If you don’t see your in-app purchases - Apple Support
Note: Not all in-app purchases may be restorable, depending on the type of purchase and the choice of the developer.
Regards,
- Brenden -
I downloaded and bought a movie from iTunes on my iPad and now want the same movie on my MacBook Pro but its not offering me to download it, it giving me the options of buying it which I already did. How I get the movie onto my MacBook?
You can connect the iPad to your Mac's iTunes and do File > Devices > Transfer Purchases, that should copy it over to the Movies part of your library.
Depending upon what country that you are in, and whether the film studio allows it, you might also be able to re-download it on your Mac via the Purchased link under Quicklinks on the right-hand side of the iTunes store home page. -
How to download the same song(track) with different keys? iTunes seems to think I have already dowloaded the song and will not let me download the song in a different key or the Demo.
Hello Jigz19,
It sounds like you are unable to play a couple of songs from your library becuase you get a message that the computer is unauthorized to play, but other content purchased that same day works without issue. I would verify that the affected songs were purchased with the same Apple ID first:
Recovering a forgotten iTunes Store account name
http://support.apple.com/kb/ht1920
Open iTunes
Highlight one of the items you have purchased (You can find your purchases in your Purchases playlist).
Choose File > Get Info.
Click the Summary tab.
The Account Name area will list the account used to purchase the item. Unless you have changed accounts, this is your iTunes Store account name.
If so, then delete the songs:
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
http://support.apple.com/kb/HT5772
Then re download them with this article:
Download past purchases
http://support.apple.com/kb/ht2519
Thank you for using Apple Support Communities.
All the best,
Sterling -
I downloaded a song that I purchased from the ITunes store, but the song does not play properly. How can I re-download the same song without having to purchase it a second time?
I could not find an option to "report a problem".
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.) -
I purchased a song but when downloading it says it is corrupted. So I go to store and check for downloads and it does the same thing
I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not downloading properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)
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