HT1751 when I try to drag my Itunes into my external hard drive, I get the "no way" symbol, circ;e with a line thjrough it. How can I back up? I have lost a fortune in purchased items because I cannot back up despite following the Unhelpful help.

I cannot drag my Itunes folder to my external hard drive, despite following the unhelpful help exactly. I get a "no way" sign Circle with a line though it. I have lost a fortune in purchased goods (audio books)  because I cant do it. Itunes have said they cant reimburse me and they dont have those books anymore, so cannot redownload them for me. Please remind me NEVER to buy apple products again.
I am scared I am going to lose more money seeing I cant BACK ANYTHING UP.

If you used the hard drive with another Mac then it is likely Mac formatted.  It was because you posted in the iTunes for Windows forum (kind of the equivalent to taking a VW to a Ford dealership for service) I thought you might be using a Windows formatted drive.
Thumb drives are not universal.  There isn't a "universal" drive format.  Some work partly with both systems but are not fully compatible.
Click once on the hard drive icon on the desktop.  Fo to File then Get Info.  It will say the drive format.
Frankly I have never had your problem with a drive so I can't help too much except in general experience.  The prohibitory sign is pretty universal and for some reason you are not allowed to copy to that drive.
I think if you had a Windows computer you'd be unhappy with it too and probably be posting on a forum that your machine was virus ridden and crashing and you didn't know anything about registries...  To be honest, I was doing a presentation on a friend's Windows computer and wanted to get it to display a simple image file.  There was no way we could get the .jpg image file to open with anything but Windows Explorer which is a web browser!  I mean, that's really bad, and of course he was so used to using it without knowing anything about computers that he could not help me.  I did my presentation in front of 30 people using Explorer.

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