HT1751 I am trying to backup my iTunes to an external hard drive, but it won't let me click and drag or copy and paste into the external drive.
I am trying to backup my iTunes to an external drive, but my Mac won't let me drag and drop into the external drive or any of its folders.
Any suggestions?
Thanks,
I think I know what I did....my external hard drive has been used to back up my PC. I was trying to back up my iTunes on my Mac. I forgot that the formats mattered. Thanks.
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http://support.apple.com/kb/ht1574
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Use the alt key to create a copy of an Arrange section by dragging it.
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Hi All,
I am currently trying to backup my iTunes library onto an external hard drive so that I can copy it onto my new Macbook Pro. I have been following the steps posted on the Apple website however each time I get a dialogue box stating:
'The operation cannot be completed because you do not have sufficient privileges for some of the items'.
Is this because I have items that were bought under another persons iTunes account? If so, is there a solution to this problem? Or am I doing something completely wrong?
Thanks in advance,
Sbrooks19Go through the below forum with similar issue and follow the process mentioned by "Macjack" in the beginning.
https://discussions.apple.com/thread/4499820 -
Hi I'm trying to rent a movie and it won't let me it keeps saying u need to sign in and when I'm doing it it keeps saying declined. I don't now what to do
CheersCreate iTune App Store account without credit card
http://support.apple.com/kb/ht2534 -
I put a 30$ Itunes gift card on my account but it won't let me use it
Everytime I try to buy something it wants a credit card but I'm only 16 and I don't have one
Is ths the first time that you've tried to download something from the iTunes store, and if it is how did you create the account ? Unless the instructions on this page are followed when creating an account : http://support.apple.com/kb/HT2534
then credit card details will need to be entered before the account can be used to download any item from the store.
If you are being prompted to review the account then you could see if this post by mountaingoatgirl lets you do so without needing to enter credit card details : https://discussions.apple.com/message/24303054
If it doesn't then you could try contacting iTunes Support and see if they can help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page -
Can anyone help me? It would be very much appreciated. Thank you!
I assume that you don't have a rescue email address (which is not the same thing as an alternate email address) set up on your account, as described in then steps 1 to 5 on the page that you posted from ? If not (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use those steps to add a rescue email address for potential future use -
I have money from iTunes gift cards on my account but It won't let me purchase from the app store
I have over 200 dollars on my Itunes account in gift cards and when I try to buy logic pro x it keeps getting me to update my billing information. I select "None" as I do not have a credit card, and then it tells my my purchase could not be completed. I have more than enough to purchase Logic Pro X on my Itunes account. Help?
Problem solved itself.
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I am trying to backup my Itunes onto my external hard drive. I am at the step where I on Itunes, click on File ->Library ->Organize library. I am suppose to check mark both boxes there, the first being "Consolidate Files" & the second being "Reorganize files in the folder 'Itunes Media'. I am able to checkmark the first box but It won't allow me to check mark the second box, why? How can i fix this? Please help!
Well you must have made a mistake somewhere. The last instruction of step four reads:
When you've found your iTunes library folder, drag that folder to your external hard drive. This will begin the iTunes backup. The amount of time the backup will take depends on the size of your library. When the transfer is done, your backup is complete and your external hard drive can be disconnected.
Normally dragging content from to a new location on a different drive will result in a copy action which is what you were supposed to do. At a guess you somehow managed to move the iTunes folder. Then when you started iTunes it created a new blank library for you assuming it had just been installed rather that raising a warning.
Close iTunes. Rename the iTunes folder on the internal drive as iTunes (Empty) then copy the iTunes folder from the external back into the User's Music folder. Start iTunes. All should be well.
When you've made sure it all works please read my User Tip and use that method to backup in future. Since you already have a folder with the backup in place you can skip the "Make New" operation in the fourth step and simply choose the external folder.
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I tried to restore backup from itune to my new iphone 5s but have forgotten the password what should I do?
JennyGEL wrote:
I ... have forgotten the password what should I do?
Which password?
If you mean the passcode to your iPhone, here's the solution:
http://support.apple.com/kb/HT1212
If you mean the encryption password to your backup on your computer:
Warning: Make sure it's a password you will remember or write it down for safekeeping. If you encrypt an iPhone backup in iTunes and forget your password, you can't restore from backup and your data will be unrecoverable.
If you can't remember the password and want to start again, you must perform a full software restore and chooseset up as a new device when iTunes prompts you to select the backup from which to restore. -
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Hold the Sleep/Wake and Home button down together until you see the Apple Logo.
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I just found my old ipod touch (i think 1st generation) and would like to let my toddler use it instead of my phone. I am trying to download apps but it say I need to update to 4.3 but it won't let me update. I have the most recent itunes. any idea why? I saw a thread saying to purchase the newest software (that was posted a few years ago) I paid 4.95 for the software and it's still saying it can't be updated. Am I just SOL??
The 1G iPod can only go as high as 3.1.3. The 1G does not have an internal speaker or volume buttons on the upper left edge.
Identifying iPod models
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Same here and this is driving me crazy. I can buy, but can't upgrade. Grrr.
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