HT1752 I am trying to help my Mom over the phone to open her CD tray on a PPC G-4 iMac - "Desk Lamp" style. F12 is not working.
I am trying to assist my mother on the other side of the country. She has the 'Desk Lamp' G-4 and cannot get the CD tray open. I tried several things over the phone beginning with F-12. Nothing is in the tray and nothing is working to open it. Any suggestions?
This may help:
http://support.apple.com/kb/HT2286
(Even though it is for a PowerMac not an iMac)
Similar Messages
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Fed up trying to get this sorted over the phone
My parents are both pensioners and understand nothing about broadband. They joined BT ADSL broadband in the summer of 2011. I recently moved into the property and noticed the state of their broadband. It is terrible. I took it upon myself to try and sort it out with BT, thus begins a long and very frustrating adventure.
The problem is constant very slow speed, about 1mb, usually less in the evenings and constant disconnections throughout the day. Sometimes when the telephone rings. The master socket is ancient, we moved into the house in the early 1980's and the socket and wiring have never been touched by us. The socket has a hard-wired extension coming out of the side which runs upstairs to a phone in the bedroom. The extension cannot be unplugged. There is a filter on the main socket, which the router is plugged into and also a filter at the end of the extension in the bedroom.
This is the type of master socket we have
I phoned BT a few days before christmas, around the 22nd and explained the problem. They recognised there was a problem and said the would elevate it to 2nd line support. 2nd line support called a few days later and said they would get an engineer to call to arrange a time to come out. I never received a call from an engineer.
I left it until after christmas and called again on the 30th December. It appeared BT had no record of my previous call. I had to explain everything again and go through the same scripted process. I explained I had already been through all this and my case had been elevated to 2nd line support. He told me he had no record of that. Frustrated I just told him to give me a direct number for 2nd line support which he did.
I then phoned 2nd line support and wanted to know why I had not received a call from the engineer. They did not seem to know. I then had to explain the whole problem a 3rd time to 2nd line support. The chap said the problem was our ip profile and he would reset it. To wait 24-48 hours and he "promised" our speeds would increase and the connection would be stable. I waited for 48 hours and no change. I waited a further day and still no change. I checked on the BT speedtest and, according to that, my ip profile had not been changed at all.
I called 2nd line support yet again and explained the problem a 4th time. They told me my line was being capped and they would take the cap off and would call me back in 10 mins. In a few mins our broadband went down. When it came back I noticed our speed had jumped from 1mb to nearly 3mb (according to the BT website our estimated speed is 6mb). Hurray I thought, finally some progress. 2nd line support called back and said they would call back the next day (3rd Jan) to check how things were going.
The next day, our connection dropped again in the morning. I checked our speed again and it had dropped 600kbps to 2mb. I waited for the phone call from 2nd line support which never came.
I am sick of phoning and having to explain the whole problem every time I phone and being promised phone calls would be made that never materialise.
These are the speedtest results:
Before I called BT for the first time
Test from immediately after we were "un capped"
Test after connection dropped the next day
Current router stats
It is my belief that we need an engineer to come out and replace our master socket for a start but I am fed up trying to get through on the phone. I was hoping some member of staff who can actually get things done would be present on this forum.
Thanks for readingOk engineer came, two of them in fact, took one look at our master socket and swapped it for one of these
They tested the line and said they were getting speeds of 7.1mb on their equipment. Said it could take up to 3 days but we should see an improvement within 24 hours.
These are the stats after 4 hours of use on the new socket.
So fingers crossed in a few days we'll be up to 7mb or so. I'm assuming this speed should gradually increase of it's own accord? No profile needs resetting or anything? -
I have got an iPhone MC605J version 6.0 soft bank iphon 4 but unable to use it in India. I am trying to use Airtel sim but the phone is showing invalid sim. So please help me out to unlock it.
No one here can help you, & Apple can't/won't help you. Fact is, there is no way to get that iPhone officially unlocked. Only Softbank can authorize the official unlocking of your phone, but they won't. Softbank does not offer official unlocking for any iPhone.
It is what it is. -
hi i updated my iphone 4 with itunes and now i cannot use my phone as i keep getting error 16 after trying to restore my phone....i cannot afford to replace ..can any body help me...the phone is out of warrenty so apple do not want to know....please any help
https://discussions.apple.com/message/23100453#23100453
more hits from the search
https://www.google.dk/search?q=restore+itphone+error+16&oq=restore+itphone+error +16&aqs=chrome..69i57j0l5.11485j0j7&sourceid=chrome&espv=210&es_sm=93&ie=UTF-8 -
i was trying to put music to my iPhone, but my iTunes don't recognize my iPhone. I tried to restart my iPhone, iMac, reinstalled iTunes..but still not working. can anyone please help?
This forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you ask in the general iTunes or iPhone forums.
Regards. -
I currently have a WPN824 v3 Netgear router and I’m trying to set up my Apple TV. I am able to connect it to my wireless network but my airplay feature is currently not working. The icon does not appear on any of my devices. My ipad and ipones all are currently up to date and are all joined to the same network. Is it the way that my router is configured. Please help let me know what I need to change in my router settings or does my router not work with Airplay. Or is there a simple fix.
you don't mention which products you use
only ipad2 and up support mirror
and only iphone4s and up support mirror
other devices only use airplay for apps which support tvout options -
I am trying to connect my old mac desktop and my mac book pro to my new mac desktop to use as monitor but it will not work??
Hi ashleydanc588,
If you are interested in more information on using an iMac in Target Display Mode, including what machines are compatible, you may find the following article helpful:
Target Display Mode: Frequently Asked Questions (FAQ)
http://support.apple.com/kb/ht3924
Regards,
- Brenden -
Very frustrated with Apple. I have removed and re-downloaded itunes software at least a dozen times. When I plug in phone to synch, itunes does come up. Cannot access apple store. Programs stalls in middle and freezes my PC. I cannot download any apps, music or new OS5. Tried calling support, they will not help unless I pay for the help. Then called the nearest Apple store and they laughed at me over the phone.
I did notice that quicktime did not download with itunes. Had to download quicktime separately.
What do I do to get this software to work?Very frustrated with Apple. I have removed and re-downloaded itunes software at least a dozen times. When I plug in phone to synch, itunes does come up. Cannot access apple store. Programs stalls in middle and freezes my PC. I cannot download any apps, music or new OS5. Tried calling support, they will not help unless I pay for the help. Then called the nearest Apple store and they laughed at me over the phone.
I did notice that quicktime did not download with itunes. Had to download quicktime separately.
What do I do to get this software to work? -
I just got the iPhone 5 and noticed that the message alerts will only alert once . I have it set up as 3 times and its not working . Please help. I'm running 6.0.2 and I really starting to get ****** off with apple products
Instead of getting annoyed, read the User's Guide and try basic troubleshooting.
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I recently bought an ibook g4 with osx 10.5.8 I would like to downgrade to 10.3.9. I spoke to 2 people at the genious bar. One said to buy osx 10.3 9 on amazon. another said that might not work as the upgrade to 10.5 could have made internal changes.
I have another ibook g4 with 10.3.9 on it. Is there any way to utilie this?
Thanks
Jim CThanks Niel.
Bear with me, as I'm not particularly computer literate.
I found the computer listed (Powerbook 6,7, 12 inch screen) and the following note:
"Details: *This model is capable of using Mac OS 9 applications within the Mac OS X "Classic" environment provided with Mac OS X 10.4.11 "Tiger" and lower ("Classic" is not supported starting with Mac OS X 10.5 "Leopard"). It cannot boot into Mac OS 9."
Does this mean if I purchase OSX 10.4.11, I can install it and then use software that works in the "Classic" environment?
Again thanks for your help. -
When trying to answer a call with the phone in my pocket
Most of the time when trying to answer a call with the phone in my pocket I end up starting one of the alternate options to answering because I can not see the screen until it is completely out and screen facing me.
well see this thread http://forum.vodafone.co.uk/index.php?showtopic=29866
and this one http://digitalspy.co.uk/forums/showthread.php?t=1067410
i don't generally think someone is stupid for not immediately undersand the subtleties of how an n97 works. obviously you do.
There's no dignity in begging for kudos. Do it for the karma. -
hi everyone, can you help me, because my ipod touch 5th gen, is not opening since this morning, i am just listening to music last night. And its not working anymore. THANK YOU
If not successful try the ramaining items of
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
i recovered my stolen iPhone 4s thru' IMEI tracking and Police's help. The thief had set up the phone with his apple account. He is now out of police's contact and i could not retrieve his Apple/icloud PASSWORD which i need to ACTIVATE my iPhone. Any way?
No, not without help from the thief.
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I've set a factory job and now I can not remember my mail and I could not activate the phone ..alrjae help me re- activate the phone and this zip to communicate with me ******
<Email Edited by Host>Contact that someone else to have them delete their account.
The previous owner needs to do this:
Prepare your device to sell or give away
There is no workaround for Activation Lock.
iCloud: Find My iPhone Activation Lock in iOS 7 & later
http://support.apple.com/kb/HT5818?viewlocale=en_US&locale=en_US
http://support.apple.com/kb/TS4515 -
i tried speeding up the beats per minute on of a few song on i-tunes following your instruction but it does not work. is there anything else that i should do?
You need to edit the audio file of the song to speed a song up. If you have GarageBand '11 on your mac, try this:
SPEDING UP SONGS
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