HT1766 hi can someone help me,i just upgraded to ios 6.1.6 and now i cant access my app store or itunes,nothing shows and the information there is encrypted.
Hi there i need some urgent help, i upgraded to ios 6.1.6 and now i cant seem to acces my app store and itunes.what do i need to do,its either blanc or msgs are encrypted.
Have you check the following?
Verify that airplane mode is off by tapping Settings > Airplane Mode.
Reset the network settings by tapping Settings > General > Reset > Reset Network Settings. Note: This will reset all network settings, including Bluetooth pairing records, Wi-Fi passwords, VPN, and APN settings
Ensure that your device is using the latest software.
If your issue is still unresolved, perform a software restore in iTune
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Pls i need your support regarding to this
You need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
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Suddenly, everything on my iPhone 4 is in "Giant" font mode; i.e. 4 apps per screen. Can someone help? Or just direct me to a page of instructions?
Double tap with 3 fingers to deactivate the accessibility feature you somehow accidentally enabled.
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I just purchased and downloaded snow leopard and now I cant access my parallels 3.0 application. What do I do now so I can get back into my windows
I just purchased and downloaded snow leopard
Uh…no, you didn't. Snow Leopard is not available as a download, and never has been. So that means you're running Lion, in which case Parallels 3 definitely won't be compatible with it. You need to check what you're really running and use that information to post in the correct forum, as well as provide the necessary information about it. -
I have always paid for apps with a credit card and now need to use an app store card but I can't get past the point where it keeps wanting my credit card updated. And can't used the app card number. Any advice???
I do NOT like using my credit card if I don't have to, and I went out of my way to go buy an Apple gift card, which I successfully redeemed into my Apple account. However, when I use the Apple "Cards" app, it will not let me use anything other than my credit card. I tried purchasing a card, hopefulling it would come out of my Apple store balance, but no such luck -- it came out of my credit card.
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This morning I was able to access iTunes Store on my computer and iPod 5G - and now I cant access the store at all - something about my network connections - help? ive restarted rebooted
Thank you so much for replying. But resetting my apple I'd Password seems to have done the trick. I am able to download apps :). Got me worried I even uninstalled kaspersky 2012 :( got to reinstall back
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I bought a new iPad in July in USA and it was set up by the Apple store in Houston, now I can't access my apps store neither can I view all my purchased apps.
Secondly, every time it want to update my apps that I bought years ago, it tells me to go to Nigeria store. I don't know why I must change to a store to update my apps
Thirdly, I think it's unfair to pay the same amount of Money for an IPad with those in USA and the you can't even download the good apps. It seems the apps in the Nigeria store are those they don't want in the USA . Why can't we have the same quality apps considering we paid the same amount of money to buy this iPads. I think this is very unfair to us.The apps available to you are dependent on your location. If you are not in the USA, then you cannot get the USA app store. Whilst you may think that is unfair, it has been a part of the stardard terms and conditions you agreed to when you setup the iOS device in question originally, as well as every time you click agree to the terms and conditions.
This is done because of two things, firstly there are many legal and semi-legal reasons that an iOS app store download is available in one territory and not another, in addition to this, it also allows apple to provide language specific content, as well as team up with companies and organisations within individual organisations in order to provide you with exclusive offers, content, and information, which it would not otherwise be able to do.
Rules for the iOS app store are also applied in varing forms for the music store, the books store, and the iTunes U content library.
I can very much understand your fustraition, as someone who spent a considerable portion of his life, especially during the years he grew up, living in California, USA, but now living in London, UK, I too find it very fustraiting that you cannot always get the same content from one country to another, especially when most marketing for iOS apps originates in the USA these days.
I hope this helps your query and helps to ease your fustraition. If you would like apple to be aware of your fustraition, rather than putting it onto a pubilc form which is on monitored in a very limited capacity, then you can fill in the form at http://www.apple.com/feedback where you can give your complaint straight to apple. -
Can't connect to app store nor itunes,youtube,viber and the notifications doesn't appear
At first i updated my ipad 3 software to ios 6.0.1 after this update my ipad didn't connect to app store nor itunes and when i am browsing i tried to open youtube page but it doesn't work there is message appear "the server is not responding" then i opened viber but also it doesn't work,need help plz ?!
Hello Cat0z,
Thanks for using Apple Support Communities.
When doing your troubleshooting for this issue where your iPhone is unable to connect to the iTunes Store, did you go through the article below?
Can't connect to the iTunes Store - Apple Support
Cheers,
Alex H. -
HT201210 My updates for apps has stalled and now i cant use my apps that are updating what can i do
Starte updating through app store and it has frozen the apps that were updating at that time which are the main ones i use. Now any new ones update but those that were in the section of of time during that update time are frozen and wont install such as tom tom flashlight etc what can i do. thanks
- You can try editing your acount to say none for credit card but usually that opion is not avaialbe.
- Purchase an iTunes gift card and redeem that for the payment method. -
I lost my status from administrator to standard and now I have no access to anything on my mac. I'm the only account on my mac. How did this happen? and what can I do to fix this? Help Help!!!
anastasia808,
which model Mac do you have, and which version of OS X is installed on it? -
I just bought adobe pdf pack and now I cant open any of my jpeg pictures they show as adobe files
wtf i just bought adobe pdf pack and now cant open any of my pictures...i get a pop up in adobe that teh file is corrupted...how do i get rid of this program and get my jpegs back t jpegs?
In general below is the way to change the default program Windows to open JPEG files or other file type:
1. From "Start" > "Default Programs"
2. Select "Associate file type or protocol with a program"
3. Select "jpeg' from Name column
You can change the setting to other program by clicking "Change Program" button at top right corner.
Hisami -
My iPhone 4 keeps showing my brothers apple ID we both use the same pc for iTunes now his apps are on my phone and I've tried everything can anyone help me?
Plug in your iPhone, select it in iTunes, deselect those apps and sync it.
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My Start up disk is full, as it keeps telling me, and now i can't access my user areas. just a blank screen after logging in.
any Ideas. I've tried connecting to my Mac desk top, with a thunderbolt cable but nothing happened.Try this.
1. Start up in Safe Mode.
http://support.apple.com/kb/PH11212
2. Empty Trash.
http://support.apple.com/kb/PH10677
3. Delete "Recovered Messages", if any.
Hold the option key down and click "Go" menu in the Finder menu bar.
Select "Library" from the dropdown.
Library > Mail > V2 > Mailboxes
Delete "Recovered Messages", if any.
Empty Trash. Restart.
4. Repair Disk
Steps 1 through 7
http://support.apple.com/kb/PH5836 -
I just upgraded to OS X 10.9.2 My mail does not work App store is not working. Any advice?
I just upgraded and now mail not working. Any advice?
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting. -
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I just got my Iphone 4S and still trying to figure it out and so a guy from work did a hard reset on my phone to show me how to speed it up but now I can't access apps! I don't know what to do! Please help!
Thank-you Joe for the help! I did this twice today and it still will not bring my number up? Phone continues to say no service? I'm so lost at this point? I did recently change my apple ID and it keeps asking for my old info?
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