Can't connect to app store nor itunes,youtube,viber and the notifications doesn't appear
At first i updated my ipad 3 software to ios 6.0.1 after this update my ipad didn't connect to app store nor itunes and when i am browsing i tried to open youtube page but it doesn't work there is message appear "the server is not responding" then i opened viber but also it doesn't work,need help plz ?!
Hello Cat0z,
Thanks for using Apple Support Communities.
When doing your troubleshooting for this issue where your iPhone is unable to connect to the iTunes Store, did you go through the article below?
Can't connect to the iTunes Store - Apple Support
Cheers,
Alex H.
Similar Messages
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I updated my software in my iPad, can't connect to App Store or iTunes, It says that I have to change to US account, right now I'm in Mexico, how can I change it to my US account
Back up all data.
Unlock the Network preference pane, if necessary, by clicking the lock icon in the lower left corner and entering your password. Cllck Advanced, open the DNS tab, and change the server addresses to the following:
8.8.8.8
8.8.4.4
That's Google DNS. Click OK, then Apply.
In Safari, select
Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data
and confirm. If you’re using another browser, empty the cache. Test. Any difference?
Notes:
1. If you lose Internet access after making the above change to your network settings, delete the Google servers in the Network preference pane, then select the TCP/IP tab and click Renew DHCP Lease. That should restore the original DNS settings; otherwise restore them yourself. Remember that you must click Apply in order for any changes to take effect.
2. I don't use Google DNS myself, though I have tested it, and I'm not recommending it or any other DNS provider; the server addresses are offered merely for testing purposes. There may be privacy and technical issues involved in using that service, which you should investigate personally before you decide whether to keep the settings. Other public DNS services exist. -
Can't connect to App Store or iTunes Store
For the past two days, I haven't been able to connect to the App Store or iTunes Store. This is happening on all Apple devices connected to my home network - a new iMac, iPad Air, and iPhone 5. Every attempt to open the App Store or iTunes Store results in a spinning wheel for a few minutes followed by an error message "Can't connect to the (App/iTunes) Store". The App Store will display the Updates and Purchased Items, but that's all. It will not open Featured or Top Charts. I have tried with wifi and with an ethernet cable to connect the iMac. Here's where things get weird. My iPhone will open the App Store and iTunes Store if I turn off wifi and use LTE. I can do the same with my iPad if I use the iPhone as a hotspot. I connected the iPhone to two different wifi networks away from home and had the same issue... works over LTE cellular, but not wifi. In addition to this, all of the Apple support pages load extremely slowly, I am using an Airport Extreme as router. I've reset the cable modem, reset the router, reset network setting on the devices, powered down all devices, etc. All other web apps and web pages load just fine. Only those related to App Store, iTunes and Apple Support seem to be affected. The Apple main and product pages also load with no problem. Is anyone else having problems with the App Store and iTunes Store? Is there an obscure setting somewhere that I'm missing? Everything was working fine until a couple of days ago.
Back up all data.
Unlock the Network preference pane, if necessary, by clicking the lock icon in the lower left corner and entering your password. Cllck Advanced, open the DNS tab, and change the server addresses to the following:
8.8.8.8
8.8.4.4
That's Google DNS. Click OK, then Apply.
In Safari, select
Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data
and confirm. If you’re using another browser, empty the cache. Test. Any difference?
Notes:
1. If you lose Internet access after making the above change to your network settings, delete the Google servers in the Network preference pane, then select the TCP/IP tab and click Renew DHCP Lease. That should restore the original DNS settings; otherwise restore them yourself. Remember that you must click Apply in order for any changes to take effect.
2. I don't use Google DNS myself, though I have tested it, and I'm not recommending it or any other DNS provider; the server addresses are offered merely for testing purposes. There may be privacy and technical issues involved in using that service, which you should investigate personally before you decide whether to keep the settings. Other public DNS services exist. -
Can't connect to App Store, or iTunes on my ipad2. Pw is correct
Just within the last hour I can't connect to the App Store or iTunes from my ipad 2. Site maintenance? My password is correct.
Hello Cat0z,
Thanks for using Apple Support Communities.
When doing your troubleshooting for this issue where your iPhone is unable to connect to the iTunes Store, did you go through the article below?
Can't connect to the iTunes Store - Apple Support
Cheers,
Alex H. -
Can't connect to app store or itunes???
When I try to access app store phone says you are steps away from downloading music and has a bunch of links...looks like a computer screen. Apple replaced the phone and it is still doing it. Could it be my itunes account? Can't buy or see any apps etc
I got my Iphone yesterday (Feb 21st) and was able to connect to app store. Today I can not (either on the phone or PC). I downloaded and installed an app yesterday using it and synced the phone. I've verified my password and it shows account details and allows me to update the info but as soon as I click done, get the error. Any ideas would be great.
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Can't connect to app store or iTunes on iPhone
When I tap to enter app store or iTunes on my iPhone I just get message saying that it can not connect. Have tried pluging in iPhone to computer but that won't connect to the istore either. I know I'm using the right username and password. Can anyone help??
I got my Iphone yesterday (Feb 21st) and was able to connect to app store. Today I can not (either on the phone or PC). I downloaded and installed an app yesterday using it and synced the phone. I've verified my password and it shows account details and allows me to update the info but as soon as I click done, get the error. Any ideas would be great.
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Completely frustrated and considering dropping Apple. My IPad 2 is quickly becoming a brick after loading IOS 8. No WIFI problems, IOS up to date, logged out of the App Store and ITunes in settings - but no app store access, no ITunes access and my photos now won't load to IMAC. Any suggestions? Jeez, I really liked my Apple products, too...
Back up all data.
Unlock the Network preference pane, if necessary, by clicking the lock icon in the lower left corner and entering your password. Cllck Advanced, open the DNS tab, and change the server addresses to the following:
8.8.8.8
8.8.4.4
That's Google DNS. Click OK, then Apply.
In Safari, select
Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data
and confirm. If you’re using another browser, empty the cache. Test. Any difference?
Notes:
1. If you lose Internet access after making the above change to your network settings, delete the Google servers in the Network preference pane, then select the TCP/IP tab and click Renew DHCP Lease. That should restore the original DNS settings; otherwise restore them yourself. Remember that you must click Apply in order for any changes to take effect.
2. I don't use Google DNS myself, though I have tested it, and I'm not recommending it or any other DNS provider; the server addresses are offered merely for testing purposes. There may be privacy and technical issues involved in using that service, which you should investigate personally before you decide whether to keep the settings. Other public DNS services exist. -
Hi there i need some urgent help, i upgraded to ios 6.1.6 and now i cant seem to acces my app store and itunes.what do i need to do,its either blanc or msgs are encrypted.
Have you check the following?
Verify that airplane mode is off by tapping Settings > Airplane Mode.
Reset the network settings by tapping Settings > General > Reset > Reset Network Settings. Note: This will reset all network settings, including Bluetooth pairing records, Wi-Fi passwords, VPN, and APN settings
Ensure that your device is using the latest software.
If your issue is still unresolved, perform a software restore in iTune -
My iPhone 6 can't connect to App Store !!!!
HI, I jst received my iPhone 6. And I try to installs some application but when I gi to App Store always show me "can't connect to App Store"
have everyone know what is the problem ???
thank you:)Hi Ave22,
Welcome to the Apple Support Communities!
I understand that situations like this can be very frustrating. In this situation I would recommend signing out of the iTunes & App Store under Settings > iTunes & App Store, restarting your iPhone, and signing back into the iTunes & App Store. Please use the attached article for information on how to complete this process.
Restart or reset your iPhone, iPad, or iPod touch - Apple Support
Cheers,
Joe -
My iPod (first generation) cannot connect to the app store nor iTunes. What can I do so that it can connect and I can install apps or music once more? Also, when I go on the internet and try to search solutions, it freezes and I have to hold the power button for 20 seconds for it to go to lock screen. Any solutions?
Safari does work, right?
Can't connect to the iTunes Store
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors | iPad Insight
It appears you have the original, 1G, iPod, You can update as far as 3.1.3 here:
Purchasing iOS 3.1 Software Update for iPod touch (1st generation)
https://buy.itunes.apple.com/WebObjects/MZFinance.woa/wa/touchLegacyLandingPage
Identifying iPod models -
its my ipad 3 when i open appstore it says can not connect to app store and the same thing happens with itunes store?
1. Sign out of Apple ID and sign in again
2. Settings>General>Date & Time>Set Automatically>On -
Can't connect to App Store on my iPad however I could connect to iTunes store
Hi everyone , I am newbie have n't used iPad before so don't know much details..but the problem I am experiencing is I can't connect to apps store or the game server which is always down every time..but I could connect to iTunes Store and I could check my mail and browse the Internet ..what should be my next steps to correct the problem?
Just got off the phone wih apple support for the same issue, but with iphone. itunes is down and may be for the next couple of hours.
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I have tried everything including reseting my iPhone5c but still can't connect to App Store, and it's been over a week now! Totally annoyed now!! I'm not sure if it started after I updated my iOS cos I was able to update a few other apps. I just can't connect to neither apps store nor iTunes! I need help else I'd boil this phone alive!
Hello IamJudekow,
Thank you for the details of the issue you are experiencing with connecting to the App Store on your iPhone 5c. I found a couple of articles I recommend for this issue.
First, I recommend using the steps in the section titled “Troubleshoot issues on an iPhone, iPad, or iPod touch” in the following article (the article title refers to the iTunes Store, but the steps are relevant for the App Store as well):
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
If the issue persists after following the steps in that section, I recommend continuing with the steps in the section titled “Isolate the issue: (Mac OS X, Windows, iOS)” in the article below:
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Thank you for using Apple Support Communities.
Best,
Sheila M. -
I bought new Macbook Pro 13" around two months before .My Apple ID is working on all other things except app store . It is buffering for a lot of time and lastly coming on screen " can not connect to app store " Please help me
Have you tried repairing disk permissions : iTunes download error -45054
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MacBook Pro Can't connect to App Store
Hi, All friend
Please to help me about Macbook Pro can't connect to App Store.
When i open App Store, So Message like this :
One Moment Please.
Connecting to the iTunes Store.
Loading...
I wait it for along time but can't not open it.
What can i do it?
Please to help me and give new advice to me.
Thank you so much all friendHI ...
Try here > Can't connect to the iTunes Store
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