HT1766 My iphone 4s ia messed up ever since the new IOS was installed and now try to back it up so i can get it replaced. can you help?

Can anyone assist with the steps to back up my iphone 4s. thanks

Notes are included in an iTunes backup.
What does iTunes back up
iTunes will back up the following information
Camera Roll (photos, screenshots, images saved, and videos taken)
For devices without a camera, Camera Roll is called Saved Photos.
Contacts* and Contact Favorites (regularly sync your contacts to a computer or cloud service, such as iCloud, to back them up)
Calendar accounts and subscribed calendars
Calendar events
Safari bookmarks, cookies, history, offline data, and currently open pages
Autofill for webpages
Offline web application cache/database
Notes
Mail accounts (mail messages aren't backed up)
Microsoft Exchange account configurations
Call history
Messages (iMessage and carrier SMS or MMS pictures and videos)
Voicemail token (This isn't the voicemail password, but is used for validation when connecting. This is only restored to a phone with the same phone number on the SIM card)
Voice memos
Network settings (saved Wi-Fi hotspots, VPN settings, network preferences)
Keychain (includes email account passwords, Wi-Fi passwords, and passwords you enter into websites and some applications)
If you encrypt the backup, you can transfer the keychain information to the new device. With an unencrypted backup, you can restore the keychain only to the same iOS device. If you're restoring to a new device with an unencrypted backup, you need to enter these passwords again.
App Store Application data (except the Application itself, its tmp, and Caches folder)
Application settings, preferences, and data, including documents
In-app purchases
Game Center account
Wallpapers
Location service preferences for apps and websites you've allowed to use your location
Home screen arrangement
Installed profiles
When you restore a backup to a different device, installed configuration profiles aren't restored (such as accounts, restrictions, or anything that can be specified through an installed profile). Any accounts or settings that aren't associated with an installed profile will be restored.
Map bookmarks, recent searches, and the current location displayed in Maps
Nike + iPod saved workouts and settings
Paired Bluetooth devices (which you can only use if restored to the same phone that did the backup)
Saved suggestion corrections
Trusted hosts that have certificates that can't be verified
Web clips

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I think the problem is that the iPod got set to Manually manage music and videos. It needs to be set up for automatic syncing again. Just unchecking that Manually manage music and videos setting does not do it.
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Please always post your System details when you have a query. The upgrade to the new MobileMe calendar produces different results, and different problems, with different versions of OSX.
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http://support.apple.com/kb/TS3397
Leopard: when the upgrade is completed iCal on Leopard will not be able to see the MobileMe calendars until an additional process is carried out, detailed in this Apple Tech Note:
http://support.apple.com/kb/HT4330
Tiger: iCal on Tiger cannot read the MobileMe calendars, period. The only workaround is to upgrade to Leopard, or Snow Leopard if possible (Intel Mac required).

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Hi, Abril_Perez17.
This may be related to a new feature embedded in iOS7 that shows all purchased music by default. Go to Settings > Music, then turn off Show All Music. See if the issue ceases once the feature has been disabled. This information is located on page 63 of the user guide below.
iPhone User Guide
Regards,
Jason H.

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Who's your carrier?
What country are you in?
Was it from a shop or a personal deal?
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http://support.apple.com/kb/TS3694
Check the section on
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This is the iPad forum.

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Welcome to Apple Support Communities.
The article linked below provides troubleshooting suggestions that’ll resolve most issues like the one you described, where your iOS devices are no longer recognized by iTunes on your PC.
iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support
Cheers,
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