HT1766 My iPhone 5 "froze" and the only item that is displayed is an iTunes logo (musical notes) and a white USB cord with arrow pointing towards the logo. I cannot access the iPhone through my computer or get it to do anything else. Dave
While attempting to set up my new iPhone for iTunes the first time, an error message displayed on my computer saying that I needed to restore it to my factory settings and the only function that the iPhone displays is the message listed above.
that's the exact same thing that happened to my iPhone 5. (see my thread) Well that occured after I downloaded the iOS 6.2. The very same image appeared to my phone. What I did was (well the situation left me no option) restored it to factory settings. However, your iTunes must dowload (i think) new version of software for your phone. It took me 3 hrs!. But I also have to warn you. It may still ask you to restore again, and again, and again, after each restoration.
What I did was, disconnect the cable from your phone and computer, then press the power and home button together, hold it down lke that till the apple logo appears. The phone successfully worked but Siri & the voice command keep messing with my calls, playing music by itself, returning to home by itself.
Similar Messages
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My Iphone4 has frozen while updating on itunes. Shows a itunes icon on the screen with a usb plug with arrow pointing towards itunes icon.
The exact same thing happened me the other night.
Everything is wiped!!
I need my "itunes back-up password" - which not only do i not remember setting, but any password i every used does not work!!
Is there not hints, or way of resetting this if you do not know it?!?? -
I installed the latest update to my iphone 4 and now all I have is a display of the white usb cord with arrow pointing to ITunes with a clue circle with the musical note in it displayed. I can't access my phone at all. I tried calling it and it says unavailable. I don't know how to restore it...it says it is in recovery mode but when I try to recover, it says no iphone found.
I have no idea how what to do to restore my phone. It's fully charged.
GRRRRPut the device in DFU mode (Google it) and restore.
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I have over 100 photos, the unedited version of those photos is the only item that downloads onto Shutterfly or my computer. The Apple solution is to email each individual photo (over 100 of them) to yourself & then copy them to your computer? Really? This is the Iphone 5s, isn't it supposed to have great technology? It can't even recognize the photos on my iphone are all edited? Who has time to email over 100 vacation photos to get them correct? That is beyond acceptable from Apple.
Please read this article about how to go about transferring photos from iphone to computer.
http://support.apple.com/kb/HT4083 -
I went to my system preferences today and they are all gone except for my language and text icon! I have the language and text icon but that is the only icon that is displayed! where have my system preferences gone and how do i get them back??
Double click on the picture of the HD on your desktop, then look at the bottom of the window that opens.
First check the S.M.A.R.T. status on your HD: Applications > Utilities > Disk Utility > in the panel at left, select the first item in the list/your HD mechanism > look atthe bottom of the main window next to S.M.A.R.T. status and see if it says “Verified” or something more ominous like “Failing.”
If S.M.A.R.T.status is "Verified," run Repair Disk: Boot from install disc (insert disc > restart > immediately hold down c key and keep holding it until you see “Preparing Installation”) > at first screen select the language and click Continue > click on the Utilities Menu in the menu bar > open Disk Utility > select your HD in the panel on the left side > click Repair Disk at bottom of main window. Run this at least twice, and keep running it until it says “appears ok” twice in a row. If that doesn’t happen, you may need a stronger utility such as DiskWarrior or if the directory is damaged beyond repair, you may need to reinstall the OS, or you may have a damaged HD (repair utilities can only repair the directory structure, not the HD itself). When this is finished, quit Disk Utility, quit the installer, and restart. Once booted normally, go to Applications > Utilities > Disk Utility and run Repair Permissions. -
Is apple tv the only item that can be connected to a tv for airplay to work? Looking for something smaller for the office
How big do you believe an ATV is? They are tiny compared to most devices.
The ATV is the only AirPlay receiver, short of an actual AV receiver with AirPlay support, but those are MUCH larger. -
when syncing with itunes, got error message saying had error and now ipad2 will not do anything other than showing the USB cable with arrow pointing to Itunes on screen. have done the reset and restart, but still get same thing. Ipad does not show up in itunes even though cable plugged in. Have shut down and restarted Windows 7 computer.
I had done all of that to no avail. I did call Apple Tech Support and after he suggested I try a USB port in the rear of the Win 7 computer, things starting working again. I had tried switching the USB port at the front of the machine but that had not helped. Everything is good to go again. thanks for your reply
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Apple Tv (3rd generation) says it is connected (via ethernet), but none of the app, or channels, will work. They all say they are unvailable, try again later. The only thing that seems to work is iTunes. (I live in a dorm if that helps)
Its not properly connected to the network. Most school networks require login via webpage, which isn't possible as ATV has no browser. You will need to contact the IT dept or the network provider.
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My Ipod touch is frozen. The screen shows only USB cable with arrow point to the word Itunes. What is the problem? This is the second touch I have had that has this same problem. HELP!
This time try restoring the iPod to factory defaults/new iPod instead of from backup. You may have some corruption that is causing the problem and it may now be in the backup. If the problem persists after restoring to factory defaults/new iPod. then you likely have a hardware problem and ana ppointment at the Genius Bar of an Apple store is in order.
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cannot get the screen to upload itunes, the only screen i get is the power cord with an arrow pointing towards itunes symbol
hi i didnt understand . if are telling like your phone has the symbol to connect itunes right ??
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My iphone 3gs will no longer let me try passcodes and it only says "Iphone is disabled connect to itunes" well, when I connect it to my laptop, itunes says "could not connect to phone because it is locked with a passcode. you must enter your passcode on the iPhone before it can be used with iTunes" Please help!!! I have tried resetting it and all the tricks I know. Nothing works. Thanks
You will have to restore it from Recovery Mode: http://support.apple.com/kb/HT1808
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The Apple ID that I used to set up my Icloud account is no longer valid because when I moved to another State the Verizon Portal cannot be accessed. How do I cancel this "Primary" Icloud ID to repace it with a new one ???
Hi Davbat2,
Welcome to the Support Communities!
The articles below may be able to help you with this issue.
Click on the links to see more details and screenshots.
Frequently asked questions about Apple ID
http://support.apple.com/kb/HT5622
http://www.apple.com/support/appleid/
Cheers,
- Judy -
How in the world do i get my lost Album back?
I purchased a Album from Itunes on my iphone, Played it for several days. Then when I synced my phone to my laptop, the album is no longer there. It shows up in the Itunes on my computer but only as the digital booklet, which you are supposed to get after a purchase.
I tried downloading all songs into itunes, that didnt work. I tried logging out of my account with no avail. I tried seeing if i could go into iTunes again and buy redownload it. But it showes that I have to purchase it again...
Any help would be appreciated.
ThanksDownloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519 -
JUST PURCHASED A MAC TODAY. LION OS. NEED HELP INCREASING THE SIZE OF THE FONTS ON THE DESKTOP. EVEN THOUGH I HAVE A LARGE SCREEN, THE TYPE SIZE IS VERY SMALL. GOING TO WORD AND CHANGING THAT TYPE SIZE IS ALL I HAVE FOUND IN HELP TOPIC.
Finder > View > Show View Options
Change the text size to whatever you want. -
Just please explain to me what i need to do to get it back working.
Connect your iPad to iTunes on your computer...
See Here
http://www.apple.com/support/ipad/
You may also want to spend a minute or two here...
iPad User Guide iOS 5
http://manuals.info.apple.com/en_US/ipad_user_guide.pdf
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