HT1849 accidently purchased an album twice just now

can I get my money back on one of the albums???

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  • HT1849 I Purchased an album delete by mistake and right now i want to redeem it. How do i do that.

    Purchased an album delete by mistake and right now i want to redeem it. How do i do that

    If you mean that you want to re-download it, then whether you can do so depends upon what country that you are in. If you are in a country where you can re-download music and it's still in the store then see if it appears under the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.

  • Charged twice just now for TV show series pass  - fuming !

    I'm new to itunes. Earlier I bought a season pass to THE VAMPIRE DIARIES SEASON 2 , which is 22 episodes. Thought something was strange when it said there were 44 items dowloading, so checked download page and double of every episode was in the list. Immediately checked my bank and I've been charge TWICE ! Now I can't undertand this - could I have accidentally pressed something to purchase two season passes ? But would the system even allow you to purchase the same series twice in a row in the space of a few minutes ? It's obvious no-one needs to order 2 of the same series pass in one day,on the same pc....but is that what must have happened as why else does my download list contain 44 epsiodes instead of 22 ?!
    I'm mortified to read there are no refunds for any purchases but obviously what happened was a MISTAKE or maybe a problem THEIR END ? To add insult to injury the download time for even one episode is four hours !!!! I am nver using itunes again !
    Has anyone else had a similar problem and if so did you manage to get a refund for the double charge ? Instead of 34 pounds I've been debited SIXTY EIGHT !!!! You can't even speak to someone on the phone, it's all by email. Arggggggggghhhhhhhhh !

    Hi,
    Welcome to Apple Support Communities.
    It sounds like you aren't seeing some of the TV shows that you've already purchased from the iTunes Store.  The article below will walk you through reporting an issue with your purchase.
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
    http://support.apple.com/kb/ht1933
    I hope this helps.
    -Jason

  • Downloading Purchased Music Album Twice

    I attempted to download an album this morning and a pop-up box appeared stating my zip code was invalid. I went to account info, updated the information, and clicked done. It then proceeded to download files, however, an error message appeared saying the network had time out and try purchase again. Which I did. ITunes then downloaded the album twice. I do not wish to get charged for a system error. Please help.

    Login to your iTMS account
    Again click onto your ID / manage account
    Take a look at your purchase history -> locate that double purchase -> report a problem
    You than may specify that your accidentally bought certain items twice.
    Usually it take one or two mails until you'll receive a refund

  • Trouble purchasing photo album I just created.

    I am trying to create a photo album. When I enter my address for shipping, I am told that the city, state, zip are invalid (or something to that affect). I live here. I know my address is valid and entered correctly.

    Probably you are ordering from the Print Products Store in a different country.  Check the country setting in the iPhoto preferences > Advanced for the Print Products Store.

  • Did I buy an album twice?

    Hi all!
    I am just a little bit worried about what happened here, and whether I accidently bought an album twice...
    I cliked 'buy album', and itunes asked to verify the account so I clicked through, until it took me back to the album, and did nothing.
    So I clicked, 'check purchases' to see if it was going to download, and it didn't.
    So then I clicked buy album again, and it worked, but didn't verify the account again.
    Have I bought the album twice>?
    Thanks heaps!
    Brad

    Thanks very much for that, no I haven't purchased twice!
    *heaves a sigh of relief*

  • Help with purchasing album twice.

    Excuse me, I was wondering if there was any way at all I could get a refund for one of the albums I purchased. I actually recently bought Doo- Wops and Hooligans by Bruno Mars from my iPad, and mindlessly assumed that I could get the album on my iPod (3rd Gen) without syncing. Hence, I accidentally bought the album TWICE by accident, is there anything I can do?

    You can't gift an already purchased item. Purchases are permentently lnked t the iTunes account that pruchased them.
    RicardoCC wrote:
    I believe there's nothing you can do. Gift the extra album to someone.

  • I have now purchased easy a twice which has cost me 14 pounds both times the video has not loaded i has come up with "!" its asking e to locate the file and i have tried to i typed in easy a on finder and spotlight and it hasn't come please help

    i have now purchased easy a twice which has cost me 14 pounds both times the video has not loaded i has come up with "!" its asking e to locate the file and i have tried to i typed in easy a on finder and spotlight and it hasn't come please help

    Janieburmy,
    You can always deauthorize all your machines from your store account page — just log in and view your account settings and there's a button to deauth all your machines. Which just means for the other machines, it will ask you for your store ID / password the next time you play a purchased song.
    So, let's try the filter experiment.
    On the start menu, click on "run". in the space it provides enter "regedit" without the quotes. This will open the registry editor.
    Find the heading HKEYLOCALMACHINE. Click on it.
    Find the heading SYSTEM inside it. Click on it.
    Find the heading CurrentControlSet. Click
    Find the heading Control. Click
    Find the heading Class. Click
    Find the heading that begins {4D36E965- Click
    Go up to the Registry menu and select "Export Registry File... command. Make sure the "Selected Branch" radio button is checked and save that off somewhere that you can find it.
    Delete the key named LowerFilter.
    Select the key named UpperFilter, right click, select "modify". Then edit the text in the dialog to just say "GEARAspiWDM" followed by hitting the return key, the return after the word is important.
    Then reboot, and see what iTunes does.
    To get the system back to its previous state. Run Regedit again and use the Registry menu -> Import Registry File... command and select the file that you saved off in the first section.
    I'm particularly interested in getting rid of the "AFS2K" driver in the chain — that's a old driver from a company that hasn't existed in years.
    To answer your last question, why am I doing this?... I'm paying off a karmic debt. And someday we'll start that Tequila for Toonz paypal account and then I'll be set.

  • I just purchased 3 albums from iTunes.  I synched my iPod

    I just purchased 3 albums from iTunes.  I synched my iPod, and now there are several duplicate songs.  I went through my library, deleted the duplicates, and resynched my iPod.  Now the songs aren't there *at all* (on my iPod), yet they are in my library....What is going on?? Someone please help!

    slide your finger from right to left until you see red delete button.

  • TS1424 iTunes skip the first two songs of the album I just purchased from the iTunes Store?

    Why does iTunes skip the first two songs of the album I just purchased from the iTunes Store?
    I previously checked that the download was complete.  (Had plenty of time, but checked nonetheless it was done.)  I have closed and reopened iTunes several times.  Frustrated.

    If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Otherwise, I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

  • HT1849 I recently purchased an album on itunes, but did not receive all tracks

    I bought an EP version of the fukk album prior to purchasing the full album, both of which had the same track.  Shouldn't I have gotten that same track twice in my library under different albums? That is not currently the case.
    Instead I 'm missing track one on an album I just purchased. Please advise...

    Actually I'm missing track 2 and 5 of the new Phantogram album (pretty great album btw) so I can't listen to the album in it's entirety without "creating" an album playlist...I shouldn't have to do that.
    Also, it should be mentioned that this album was purchased before the entire album was available (pre-purchased allowed for one track at the time and then full download upon availability)

  • HT1386 I have synced the items from itunes to an iphone 4 without problem, except the two albums I just purchased did not sync.  They show up on the itunes on my desktop and on my ipod, but not on the new iphone.  What do I need to do?

    I have an itunes account and an ipod, and when I purchased 2 albums on the computer they synced straight to the ipod.  I bought an iphone and used the usb cord from the computer to it to sync the itunes albums to the new phone.  Everything transfered, and those were albums I had uploaded (not purchased from the itunes store), except the two albmus I just purchased from the itunes store.  They appear on my itunes on the computer and ipod, but not on the iphone.  What did I fail to do or did I do incorrectly?

    This might sound weird, but here's an idea which worked for me re music that was newly added to itunes and showed up in my ipod but wouldn't play - I simply played the tracks in itunes first, just a second of time or so will do it, not the whole track, then connect the ipod and sync again and this time they played - hope this helps.

  • I bought a new app ($0.99), bought $19.00 worth of on app purchases and the app crashed, now it says that I have to start a new game since i had just started it and didn't get a chance to save it, so my question is, how do i get my money back?

    I bought a new app ($0.99), bought $19.00 worth of on app purchases and the app crashed, now it says that I have to start a new game since i had just started it and didn't get a chance to save it, so my question is, how do i get my money back?

    I'm keeping the app, i just need the $19.00 back.

  • I have a wireless network at home. I run my iphone and ipad on it with no problems. Just purchased a MacBook Pro, and now my wi-fi keeps disconnecting and i get an error message saying another device is using the same IP address. What does all this mean?

    I have a wireless network at home. I run my iphone and ipad on it with no problems. Just purchased a MacBook Pro, and now my wi-fi keeps disconnecting and i get an error message saying another device is using the same IP address. What does all this mean?

    Hello AKCamus
    To give you some ideas of what to do next, I have provided a few articles that will give some troubleshooting Wi-Fi connections and recommended Wi-Fi settings.
    iOS and OS X: Recommended settings for Wi-Fi routers and access points
    http://support.apple.com/kb/HT4199
    iOS: Troubleshooting Wi-Fi networks and connections
    http://support.apple.com/kb/ts1398
    Troubleshooting Wi-Fi issues in OS X Lion and Mac OS X v10.6
    http://support.apple.com/kb/HT4628
    Thanks for using Apple Support Communities.
    Regards,
    -Norm G.

  • My mac is not able to turn on i was wondering if i could sign onto my apple ID on my iphone to get a refund for an album i accidently purchased multiple times

    My mac is not able to turn on and i was wondering if i could somehow sign into my apple ID via my iphone to manage my account and get a refund for an album i had accidently purchased three times

    Call.
    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
    To contact product and tech support: Contacting Apple for support and service - this includes
    international calling numbers..
    For Mac App Store: Apple - Support - Mac App Store.
    For iTunes: Apple - Support - iTunes.

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